Darin James is seeking a position that allows him to utilize his professionalism and interpersonal communication skills. He has over 10 years of experience in customer service, office management, and warehouse roles. His most recent role was as a student care representative assisting online students with coursework, payments, and technical issues. He aims to gain a respectable position through proven experience, education, and a strong work ethic.

1. Darin James
Willingboro,NJ
Darin104@gmail.com - 7322617286
I aim to succeed in any environmentallowing me to take advantage of my professionalism.I hope to acquire
a position where I can effectively use my interpersonal communication skills to reach your companies goals.
With the help of my previous experience and education I hope to gain a respectable position with your
company.Authorized to work in the US for any employer
WORK EXPERIENCE
Student care
Penn foster online school - Scranton,PA - January 2016 to Present
Responsibilities
Take inbound calls from students and makeing out bound calls . Helping them with there school work taking
payments.Trouble shootingifthey have issued logging on to there studentportal also assistingthem with any
issues theyhave with there program.
Accomplishments
Helping people getthere high-school diploma and helping them find better jobs so they may provide a better
life for there families and there self.
Skills Used
Customer service ,computer skills ,Proper phone etiquette.
2nd shift Supervisor Lead and Office Clerk
Kane Is ale Warehouse - Taylor, PA - August 2013 to January 2016
Inventory control
Ran the Manhattan system for the case pickers and submitted orders to be picked.
CSR office lead and supervisor
Case Picker- August 2013
Reach Truck, PalletJack, Cherry Picker, Forklift certified
Non-Con Order Filler
Wal-Mart Distribution Center - August 2012 to June 2013
Job duties: Control the flow of freight, ensure merchandise is binned properly, oversee the unloading of the
truck, keeping the back room a safe and neat work environment, delegating tasks to the back room crew,
completing task manager daily,fill end caps and feature products when necessary,and completing bin audits
daily. Drive forklift throughoutD.C to fulfill store orders,in a timely manner to meetproduction rates.
Call Center Supervisor
EZPMG - Englishtown,NJ - August 2008 to June 2012
Responsibilities
EZPMG
28 Harrison Ave
Englishtown,NJ 07726
Supervisor:October, 2004-June 2010

2. Job Duties:Provided leads for mortgage companies and debtcollection companies.Helped clientele receive
home modification loans. Interviewed and hired the best employees available for company. Made schedule
for employee's to best fit the company's business hours. Always made sure supplies for business and
employees were readily available. I maintained the computer's ensuring they always worked as needed.
Managed, trained and delegated work to ten other employees on a daily basis.
Skills:Computer Diagnostics and Repair,Customer Support,Customer Care,QuickBooks payroll,Scheduling,
Microsoft Office Excel, Microsoft Windows,Retail management,customer service/sales,Phone Etiquette
EDUCATION
Associate
University ofPhoenix Business Management2014
Diploma
PiscatawayVo-Tech - Piscataway,NJ
September 2000 to June 2004
SKILLS
Microsoft office, Manhatten scale,AS400, Doc star (4 years)
CERTIFICATIONS
Equiment
Reach Truck, PalletJack, Cherry Picker, Forklift certified
ADDITIONAL INFORMATION
Skills:
• Able to communicate with others.
• Computer literate (able to use Microsoft office, excel, and PowerPoint, the World Wide Web, and
otherwindows programs with ease).
• Can plan and organize.
• Can easilycomprehend information,and learn new duties and information.
• Can work in a fastpaced environmenteffectively.
• Able to relate to others,allowing them to feel more comfortable,and become more personal with others.
• Strong desire to take on extra responsibilities.
• Very energetic,and peaceful.
• Willing and more than able to delegate job duties to effectively accomplish tasks.
• Time management.