1. MARGARET LAGATTA
2 GrayTwig Ct. N. Homosassa, FL 34446 | 704-965-6711 | mandmlagatta@aol.com
SUMMARY
HighlyMotivatedManager. Looking for employment where I canTrain, Motivate staff,
Organize & Cleana staff, andbusiness. Hands on, compassionate & strong multi-tasker,
trying to findanestablishment where I mayfullyutilize myskills andabilities.
SKILLS
Cash handling, make deposits, making employee schedules, placing orders, keepinginventory
of stock, trainthe new hires, take indeliveries, tookresponsibilityof anycustomer
complaints/comments. Manage a staff of 15-25 employees a shift , maintained Labor reports
& Food Safetyreports.
EXPERIENCE
Jan. 2011-Jul. 2015 Owner/Operator, Tidy-up Clean
· Maintainedcleanliness of multiple houses onbi-weeklybasis, planning a schedule monthly,
providing the exceptional service withpride and honestyto over 40 clients.
Aug. 2000-Jul 2007 Guest Service Manager/Waitress, Friendly’s
· Gave expedient service to guests, managedstaff, followedall procedures to close
restaurant, complete all deposit, labor, food-safetyreports, andtrainedall new hires.
Nov.1997-Jun 2000 1st Assistant Manager, McDonald’s
· Gave expedient service to guests, managedstaff, followedall procedures to close/open
restaurant, complete all deposit, labor, food-safetyreports, scheduling staffof 30
employees, took inventory, placednew orders, un-loaded truckdelivery, andtrainedall
new hires.
Apr. 1992-Jun 1997 Customer Service Supervisor/Waitress, Friendly’s
· Gave expedient service to guests, managedstaff, followedall procedures to close
restaurant, complete all deposit, labor, food-safetyreports, un-loadedtruck delivery, and
trainedallnew hires.
EDUCATION
Aug 1988-Jun 1989 Katharine Gibbs School of Business, Meliville, NY
Jun. 1988 High School Diploma, West Babylon Sr. High School, NY
