Nada Marinovic Eckhardt has over 20 years of experience in the hospitality industry in both the US and Europe. She has worked as an A.M. Supervisor at the 4 Points by Sheraton in Destin West, FL and was the owner and operator of Caffe Italia Inc. in Ft. Walton Beach, FL for over 20 years. She has a background in travel and tourism and holds several certifications related to food safety and hospitality. Customer service and attention to detail are strengths, as evidenced by positive reviews and management recognition of superior performance.

1. Nada Marinovic Eckhardt
nada6@cox.net
7 Hampton Court Mary Esther, FL 32569
(850)-376-0463
SUMMARY OF QUALIFICATIONS
Resourceful and innovative professional with demonstrated expertise in the hospitality industry (USA and
Europe).
Results-oriented professional with meticulous eye for detail and a “Can do” attitude to overcome
great challenges. Possess strong time management skills to consistently achieve and exceed aggressive
management set goals. Equipped with an excellent work ethic and a strong sense of responsibility and
leadership. Reputation as a self-directed professional with excellent customer service skills.
Communicates clearly and effectively with diverse populations in written, verbal, and presentation
formats. Equipped with an excellent work ethic and a strong sense of responsibility and leadership
with a commendable record of dependability, pooled with absolute integrity.
PROFESSIONAL EXPERIENCE
4 Points by Sheraton
Destin West, FL
A.M. Supervisor
March 2014 – February
2015
• Work closely with other departments to ensure that regulations and good customer service is
provided.
• Provide management leadership – team building, mentoring, and supporting of management
initiatives.
• Observe and monitor staff performance to ensure efficient operations and adherence to
facility's policies.
• Handle customer questions on a wide range of topics and roles: hotel information, reservations,
and service.
• Ensure team provides superior customer service by having a thorough knowledge of hotel
operations.
• Demonstrate excellent follow-through on tasks and management recognized for superior
performance.
• Monitored staff interaction with guests to evaluate performance and productivity while identify
training needs.
Caffe Italia Inc.
Ft. Walton Beach, FL
Owner / Operator
November 1993 –
March 2013
• Led total restaurant management and all daily operations – ordering inventory and food
production.
• Maintained menu and staff management, trained employees, and ensured business plan was
followed.
• Hired, trained, and supervised the entire kitchen staff. Was fully responsible for preparation of
food and baking. Monitored all food purchasing. Developed the menu and provided daily
menu planning.
• Coordinated all Caffe business and was responsible for overseeing the full spectrum of guest
services.
• Managed all operational tasks, including: hiring, supervision, ordering, inventory control, and
sanitation.
Linda Williams, Fort Walton, FL – "I first met Nada as a patron of the restaurant and found her
to be not only a wonderful cook, but an extremely gracious hostess to her customers.
Professionally, we utilized her restaurant’s services at several Christmas parties held for the
company my husband and I own and have always been pleased with the taste and
presentation of her culinary endeavors."
EDUCATION

2. Stratford Career Institute
Washington D.C.
Travel & Tourism
2006
LANGUAGES
Fluent in Italian, Croatian, Bosnian, and Basic Russian
CERTIFICATIONS AND LICENSURE
Certified Professional Food Manager
STCW95
Valid Passports and FL Driver License
ENG1 TWIC