Andrea Snodgrass has over 15 years of experience in office management and customer service roles. She currently works as an in-home caregiver in Lancaster, CA, where she assists with medical care, housekeeping, meals, errands, and companionship. Previously, she was an office manager at CPR, Inc. from 2007 to 2009, where she oversaw staff, performed, handled accounting and managed the budget. She also held an office manager role at ProCare Carpet Cleaning from 2000 to 2002, where she dispatched technicians, scheduled appointments, oversaw inventory and hiring. She has strong skills in Microsoft Office, customer service, and teamwork.

1. Andrea Snodgrass
Lancaster, CA
mainiacmom9@yahoo.com - 661 313-4621
WORK EXPERIENCE
In Home Caregiver
Lancaster, CA
Assist with medical treatment/appointment scheduling,medicinal preparation, Housekeeping, Meal
Preparation, shopping and errands, laundry, Prescription Pick-Ups, assist with daily grooming, provide
companionship
Office Manager
CPR, Inc - February 2007 to September 2009
Delegate and dispatch responsibilities among the staff and ensure that staff understands assignments.
Oversee that the staff in office and in field are working concisely and efficiently.
Evaluate, review, and manage the performance of each employee. Oversees the selection and recruitment
procedure of the new job candidates, including interviewing and hiring.
Responsible for scheduling and dispersing hours to staff.
Designs filing system and ensures that these systems remain organized and are up to date.
Responsible for accounting procedures, maintaining the budget and recording all accounts receivable and
payable.
Ensure that personnel files are up to date and secure files.
Responsible for inventory and ordering of supplies.
Provide exceptional customer service; handling customer complaints and inquiries.
Office Manager
ProCare Carpet Cleaning - 2000 to 2000
Managed marketing team.
Dispatched technicians
Receptionist
scheduled all appointments
Inventory, oversaw all ordering of supplies
Interviewed and made final decision of the hiring of all new employees
Bill review and administration
Accounts payable/receivable
Recordkeeping
EDUCATION
Eagle Tree High School - Carson, CA
SKILLS
Typing, Fax, Customer Service, Customer Relations, Conflict Resolution, Team Efforts, Microsoft Office
(10+ years)