Stephanie Mosby is seeking a new position and has over 15 years of experience in customer service, inventory management, and healthcare assistance. She currently works as an in-home health aide for Around the Clock Home Care, where she helps clients maintain independence through personal care assistance. Previously she worked as a customer service representative for Stericycle, handling phone calls from patients, and held various roles over 10 years at Spectrum Brands including inventory clerk, rework clerk, receiving clerk, and specification assistant. She has a background in business administration and has obtained additional training in healthcare assistance.

1. STEPHANIE MOSBY
6400 Sparta Court
St. Louis, MO 63133
SMosby161@gmail.com
314-925-8468(HM) or 314-757-3453(Cell)
PROFESSIONAL SKILLS
• Proficient in Microsoft Office
• Excellent Organizational Skills & Management Skills
• Accounts Payable Experience
• Effective Verbal & Written Communication
• Knowledge of SAP System
• Excellent Customer Service Skills
• Excellent Interpersonal & Coaching Skills
• Work well alone & Team player
PROFESSIONAL EXPERIENCE
AROUND THE CLOCK HOME CARE, St. Louis, MO October 2015–Present
 In-Home Health Aide
Responsibilities: Help client maintain independent living with compassionate personal care assistance. Clean client home,
run errands, prepare,and serve meals. Perform frequent transfers of client moving in and out of beds, baths, automobiles,
and assist with grooming. Administer prescribed oral medications per doctors’ order, contributing to both mental and
physical wellness of client. Accomplishments: Able to assist client with both mental and physical wellness.
STERICYCLE, St. Louis, MO
 Customer Service Representative Feb 2015–October 2015
Responsibilities: Answer urgent and non-urgent phone calls from patients and take messages to relay to healthcare
clients.Transcribe detailed, critical, pertinent and relevant patient information to help expediteresponse to the
patients.Accomplishments: Able to assist many patients with emotional and physical problems. Able to diffuse volatile
situations by being attentive to their situation and displaying empathy.
SPECTRUM BRANDS, St. Louis, MO
 Inventory Clerk June 2012 - March 2013
Responsibilities: Prepared time sheets,kept detailed and organized records of vendor accounts, issued credits to vendors,
tracked shipping information, assist internal and external customers via phone and email.Accomplishment: Discovered and
inventoried returned goods totaling over $1M. Additionally co-authored new policy changes that were adapted company
wide to insure proper procedures and inventory managementwere being followed.
 Rework Clerk September 2004-March 2013
Responsibilities: Daily supervision of accounts and payroll operation, supervised (7) permanent and (20) temporary
employees, set appointments, generated reports on daily productivity, created spreadsheets,maintained loading and
unloading inventory.Accomplishments: Main point of contact for returns and retrievals.
 Receiving Clerk January 2010- February 2013
Responsibilities: Managed the Shipping and Receiving process,verified goods, directed trucker’s and deliveries to
appropriate dock areas, checked for discrepancies on bill of lading, created reports for overages and shortages,and
recorded minutes for meeting. Fast paced environment, able to handle stress. Trouble-shoot and investigate quality and
shipping/receiving issues. Accomplishments: Quality Assurance Assistant forshipping and receiving department,
consistently found and reconciled over $100,000 of components that were either lost in transit, wrong products shipped,
damaged or overage.
 Specification Assistant March 2001- September 2004
Responsibilities: Change production orders, Sent specification descriptions to vendors and internal departments, created
instructional documents for productions staff, maintained the master documents.
EDUCATION AND TRAINING
Business Office Administration Training Program, STLCC August 2015
Florissant Valley Community College, St. Louis, MO September 2013 - December 2013
Lincoln University, Jefferson City, MO August 1990 - May 1991