The document discusses employee discipline and managing employee behavior. It notes that discipline refers to actions imposed on employees for failing to follow rules or policies. Poor employee selection, undefined expectations, and improperly trained supervisors can lead to indiscipline. Indiscipline results in misbehavior, inefficiency, higher costs and unsafe work. Organizations should create environments where discipline is not needed through proper hiring, training, and grievance systems. Disciplinary actions should be fair, protect employee rights, and be proportional to the misconduct. A progressive discipline process with clear communication of expectations helps ensure discipline is handled appropriately.