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MARINDUQUE STATE COLLEGE
BOAC , MARINDUQUE
GRADUATE STUDIES EXTENSION PROGRAM
FOR
EASTERN QUEZON COLLEGE
GUMACA , QUEZON
EDM213-HUMAN RESOURCES MANAGEMENT
EMPLOYEE DISCIPLINE
SUBMITTED BY: CRISTINA C. RANILL0
MAED BATCH 10
SUBMITTED TO : DR. RENATO O. LORICA
PROFESSOR
EMPLOYEE DISCIPLINE
 One of the most challenging areas in human resource
management is employee discipline. Mismanaging it
may force the organization to deal with more difficult
problems like union strike, costly lawsuits or
demoralization .If such problems are not contained , they
may lead to bankruptcy or disintegration of the
organization.
IMPORTANCE OF DISCIPLINE
The Relation Between Efficiency , effectiveness, Rules And
Discipline
Efficiency
&
Effectiveness
Discipline
Ideal Mode
of
Behavior
Deviant
Behavior
Rules
WHAT IS DISCIPLINE
According to the book of Evangelista , Andres and
Jose from the Webster’s Dictionary it gives three
basic meaning:
 It is a training that molds , corrects strengthens, and
perfects . It is the development of self- control.
 It is a control gained by enforcing obedience . It is a
condition necessary for orderly behavior .
 It is defined as punishment or chastisement . It is
often the result of undesirable act and applied to
avoid its possible recurrence.
 According to Robert G. Medina
- discipline may be defined as the condition in the
organization where employees conduct themselves in
accordance with the organization’s rules and standards
of acceptable behavior.
 In broader perspective , discipline may be interpreted to
be any of the following:
1. as treatment that punishes;
2. as orderly behavior in an organizational setting;
3. as training that molds and strengthens desirable
conduct- or correct undesirable conduct- and encourage
development of self control
DISCIPLINARY POLICIES AND
PROCEDURES
The following are the requirements indicated for
disciplinary action taken against an employee:
 It must be for justifiable reason;and
 There must be effective policies and procedures for
its use.
DPP are important in the sense that they provide
some sort of guideline in taking disciplinary action
against an employee. It helps the disciplining
superior prevent false accusations of employee
harassment.
CATEGORIES OF DIFFICULT EMPLOYEES
 those whose performance is unsatisfactory
- an employee’s work may be deficient in quantity or
quality due to any or all of the following:
a.) lack of ability to do the job;
b.) lack of training;or
c.)lack of motivation
 those whose performance is deteriorating
 those who violate law while on the job
 those who consistenly break company rules and do
not respond to supervisory reactions
THE DISCIPLINE PROCESS
Establish
rules and
goals
Communicate rules
and goals to
employees
Design mechanism for
assessing employee
behavior
Evaluate employee
behavior
Administer
punishment
Motivate
change in
behavior
TWO GENERAL APPROACHES
 PREVENTIVE DISCIPLINE
 CORRECTIVE DISCIPLINE
APPROACHES TO DISCIPLINE
 PREVENTIVE DISCIPLINE (Positive Discipline)
-any action taken to encourage employees to
follow standards and rules so that infractions do
not occur .
In setting up a system of preventive discipline ,
employees are
encouraged to maintain self discipline.
 The following checklist in creating a healthy climate
for constructive discipline.
1.Communicate Rules
- employees should know and understand the rules
and their rationale so that they may intelligently
adhere to them.
2. Be sure of facts
-proofs must be established by the supervisor to
show that a violation or offense has been
committed.
3. Assure the privacy of disciplinary action
4. Be prompt
- promptness does not mean that the supervisor
should immediately reprimand the employee even in
public.
6. Avoid entrapment
- a trouble making employee should not be forced
into position which provokes him into an act of
insubordination and thus create an opportunity of
dismissing or separating him.
7.Avoid double jeopardy
-once the penalty has been imposed ,an employee
should not be punished again for the same offense
even if additional evidences come up making the
offense graver and the original penalty lesser.
8. Do not use demotion as penalty
-demoting an employee for purely disciplinary
reason destroys the morale and confidence of the
employees.
9. Restore or develop the normal relationship with the
employee as quickly as possible after punishment.
-The attitude of the supervisor towards the
erring employee should be fair and impartial to
make him realize that he is being helped in his job.
10.Remember to give credit
-a supervisor should be alert in giving the
employee due credit or recognition for good
suggestions , work well done , setting good
examples , cooperation to fellow workers,
commendable initiative or performing better than
was expected.
CORRECTIVE DISCIPLINE (Negative Discipline)
is one undertaken when rule is violated or a
standard is not met . It uses penalties or threat
penalties to make employees obey rule, regulations
and standards of the organization. Under the
corrective discipline,a disciplinary action is imposed
when a breach of discipline is committed.
Examples of disciplinary action are reprimand ,and
three - day suspension without pay.
A PROGRESSIVE DISCIPLINE SYSTEM
Censure
(oral reprimand)
Written
reprimand
Suspension of
from one to
three days
Suspension of
longer than
three days
Dismissal
FACTORS CONSIDERED IN ANALYZING
DISCIPLINE PROBLEMS
1.Seriousness of the problem
2.Repeat violation
3. Nature of the violation
4.Mitigating factors
5. Effectiveness of organizational communication
6.History of the organization’s discipline practices
7. Management backing
THE
LIFE
CYCLE
OF
RULES
Rule
creation
Rule
acceptance
Rule
rejection
Rule
creation
Moratorium
on rule
creation
THE DISCIPLINARY ACTION PROCEDURE
 1. A clear statement of the disciplinary problem.
 2.Gathering of related facts.
 3. Preparing a list of alternative penalties.
 4. Selecting the appropriate penalty.
 5.Implementing the selected penalty.
 6. Follow-up
DISCIPLINE AND THE COUNSELING
APPROACH
OCCURENCE ACTION PERSONS INVOLVED CONCERN
1st Violation
2nd Violation
3rd Violation
4th Violation
Private discussion
Further discussion
Counseling
Final counseling
Employee & supervisor
Employee & supervisor
Employee & immediate
supervisor & higher
supervisor
Employee &
superintendent
Focus on
correcting causes
of behavior
To determine
cause of
employee’s
malfunction
Warning possible
termination
THANKS!!!

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CHAPTER 12 Employee discipline

  • 1. MARINDUQUE STATE COLLEGE BOAC , MARINDUQUE GRADUATE STUDIES EXTENSION PROGRAM FOR EASTERN QUEZON COLLEGE GUMACA , QUEZON EDM213-HUMAN RESOURCES MANAGEMENT EMPLOYEE DISCIPLINE SUBMITTED BY: CRISTINA C. RANILL0 MAED BATCH 10 SUBMITTED TO : DR. RENATO O. LORICA PROFESSOR
  • 2. EMPLOYEE DISCIPLINE  One of the most challenging areas in human resource management is employee discipline. Mismanaging it may force the organization to deal with more difficult problems like union strike, costly lawsuits or demoralization .If such problems are not contained , they may lead to bankruptcy or disintegration of the organization.
  • 3. IMPORTANCE OF DISCIPLINE The Relation Between Efficiency , effectiveness, Rules And Discipline Efficiency & Effectiveness Discipline Ideal Mode of Behavior Deviant Behavior Rules
  • 4. WHAT IS DISCIPLINE According to the book of Evangelista , Andres and Jose from the Webster’s Dictionary it gives three basic meaning:  It is a training that molds , corrects strengthens, and perfects . It is the development of self- control.  It is a control gained by enforcing obedience . It is a condition necessary for orderly behavior .  It is defined as punishment or chastisement . It is often the result of undesirable act and applied to avoid its possible recurrence.
  • 5.  According to Robert G. Medina - discipline may be defined as the condition in the organization where employees conduct themselves in accordance with the organization’s rules and standards of acceptable behavior.  In broader perspective , discipline may be interpreted to be any of the following: 1. as treatment that punishes; 2. as orderly behavior in an organizational setting; 3. as training that molds and strengthens desirable conduct- or correct undesirable conduct- and encourage development of self control
  • 6. DISCIPLINARY POLICIES AND PROCEDURES The following are the requirements indicated for disciplinary action taken against an employee:  It must be for justifiable reason;and  There must be effective policies and procedures for its use. DPP are important in the sense that they provide some sort of guideline in taking disciplinary action against an employee. It helps the disciplining superior prevent false accusations of employee harassment.
  • 7. CATEGORIES OF DIFFICULT EMPLOYEES  those whose performance is unsatisfactory - an employee’s work may be deficient in quantity or quality due to any or all of the following: a.) lack of ability to do the job; b.) lack of training;or c.)lack of motivation  those whose performance is deteriorating  those who violate law while on the job  those who consistenly break company rules and do not respond to supervisory reactions
  • 8. THE DISCIPLINE PROCESS Establish rules and goals Communicate rules and goals to employees Design mechanism for assessing employee behavior Evaluate employee behavior Administer punishment Motivate change in behavior
  • 9. TWO GENERAL APPROACHES  PREVENTIVE DISCIPLINE  CORRECTIVE DISCIPLINE
  • 10. APPROACHES TO DISCIPLINE  PREVENTIVE DISCIPLINE (Positive Discipline) -any action taken to encourage employees to follow standards and rules so that infractions do not occur . In setting up a system of preventive discipline , employees are encouraged to maintain self discipline.
  • 11.  The following checklist in creating a healthy climate for constructive discipline. 1.Communicate Rules - employees should know and understand the rules and their rationale so that they may intelligently adhere to them. 2. Be sure of facts -proofs must be established by the supervisor to show that a violation or offense has been committed. 3. Assure the privacy of disciplinary action 4. Be prompt - promptness does not mean that the supervisor should immediately reprimand the employee even in public.
  • 12. 6. Avoid entrapment - a trouble making employee should not be forced into position which provokes him into an act of insubordination and thus create an opportunity of dismissing or separating him. 7.Avoid double jeopardy -once the penalty has been imposed ,an employee should not be punished again for the same offense even if additional evidences come up making the offense graver and the original penalty lesser. 8. Do not use demotion as penalty -demoting an employee for purely disciplinary reason destroys the morale and confidence of the employees.
  • 13. 9. Restore or develop the normal relationship with the employee as quickly as possible after punishment. -The attitude of the supervisor towards the erring employee should be fair and impartial to make him realize that he is being helped in his job. 10.Remember to give credit -a supervisor should be alert in giving the employee due credit or recognition for good suggestions , work well done , setting good examples , cooperation to fellow workers, commendable initiative or performing better than was expected.
  • 14. CORRECTIVE DISCIPLINE (Negative Discipline) is one undertaken when rule is violated or a standard is not met . It uses penalties or threat penalties to make employees obey rule, regulations and standards of the organization. Under the corrective discipline,a disciplinary action is imposed when a breach of discipline is committed. Examples of disciplinary action are reprimand ,and three - day suspension without pay.
  • 15. A PROGRESSIVE DISCIPLINE SYSTEM Censure (oral reprimand) Written reprimand Suspension of from one to three days Suspension of longer than three days Dismissal
  • 16. FACTORS CONSIDERED IN ANALYZING DISCIPLINE PROBLEMS 1.Seriousness of the problem 2.Repeat violation 3. Nature of the violation 4.Mitigating factors 5. Effectiveness of organizational communication 6.History of the organization’s discipline practices 7. Management backing
  • 18. THE DISCIPLINARY ACTION PROCEDURE  1. A clear statement of the disciplinary problem.  2.Gathering of related facts.  3. Preparing a list of alternative penalties.  4. Selecting the appropriate penalty.  5.Implementing the selected penalty.  6. Follow-up
  • 19. DISCIPLINE AND THE COUNSELING APPROACH OCCURENCE ACTION PERSONS INVOLVED CONCERN 1st Violation 2nd Violation 3rd Violation 4th Violation Private discussion Further discussion Counseling Final counseling Employee & supervisor Employee & supervisor Employee & immediate supervisor & higher supervisor Employee & superintendent Focus on correcting causes of behavior To determine cause of employee’s malfunction Warning possible termination