Managed Print Services Readying Your Team Ppt 2003 2007
•Download as PPT, PDF•
1 like•778 views
The document discusses managed print services (MPS) and how to successfully sell an MPS program. It outlines a 10 step process for dealers to sell MPS, including performing an on-site assessment of a customer's printing needs, creating an assessment report and cost analysis, presenting a proposal that demonstrates cost savings, obtaining agreement at a consensus meeting, and closing the sale. It also covers preparing the service team by training technicians, implementing remote monitoring and service software, and overcoming potential objections from customers.
Report
Share
Report
Share
Recommended
Managed Print Services Presentation
The document discusses managed print services (MPS), which involves outsourcing management of an organization's printing fleet to a third party. The key benefits of MPS include cost control through ongoing optimization, proactive maintenance, consolidated billing, and freeing up IT resources. MPS follows five pillars: define, measure, analyze, improve, and control. Trends in the industry show more providers offering comprehensive MPS solutions to help customers simplify management of printing costs, which typically represent 1-3% of revenue. MPS can streamline workflows, improve productivity, and reduce environmental impacts from paper, toner, and energy use associated with printing.
Managed Print Service
The document discusses the importance of implementing a managed print strategy to reduce costs associated with aging printer fleets. It notes that printer volumes are increasing 11% annually, half of all documents originate from printers, and over 50% of fleets are over 5 years old. A managed print strategy can save 20-50% versus individual purchases by consolidating supplies, support, and billing based on actual print volumes. It also improves IT efficiency and enables remote monitoring and maintenance of devices. The document provides steps for developing a managed print strategy including assessing total costs, identifying customer needs, creating an implementation plan, and ongoing reporting.
Understanding Managed Print Services
Printing is the largest unreported business expense. Gain visibility of your total print costs to save money and boost your productivity. RJ Young’s Managed Print Services program covers everything but the paper—for one flat fee—including all parts and labor.
What Is MPS?
This document discusses how managed print services can help control printing costs and improve productivity. It notes that most companies do not know their true printing costs, which typically account for 1-3% of annual revenues. Outsourcing printer management to an expert provider can reduce expenses, minimize the environmental impact, and boost productivity by improving workflow and freeing up IT resources to focus on more strategic tasks rather than printer issues. The document recommends companies conduct a discovery assessment of their existing print environment to better understand usage and costs before implementing a managed print services program.
All You Need to Know About Managed Print Services
The document discusses a webinar on managed print services (MPS) presented by Office Document Consulting Inc. It covers the key benefits of MPS programs, including increased customer retention and profitability. It also discusses assessment strategies, selling MPS, components of a successful MPS program, and remote management software.
Canon Manage Document Services
Ever wondered how Canon's printing solutions and services could help you save costs and manage your printing systems better?
Learn how we are vastly improving business productivity worldwide using a plethora of our cost-effective services that are designed to improve, manage and better your printing systems.
Canon MDS Managed Document Services - Gain Control. Expand Beyond.
Canon MDS Managed Document Services A portfolio of document services to support your business today and prepare it for tomorrow.
Berney MPS Presentation for Enterprise Business
Managed print services from Berney Office Solutions can help companies control expenses and boost productivity by managing their print environment. A typical company spends 1-3% of annual revenue on printing and related costs but does not know exact amounts. Berney conducts assessments to determine current print device usage, costs, and issues. It then optimizes the print infrastructure by outsourcing management of printers to reduce IT burden and costs. Regular reviews help companies make informed decisions to consolidate devices and improve workflow through strategic device placement and software solutions. Outsourcing printer management to an expert like Berney frees up internal resources and provides better control of expenses.
Recommended
Managed Print Services Presentation
The document discusses managed print services (MPS), which involves outsourcing management of an organization's printing fleet to a third party. The key benefits of MPS include cost control through ongoing optimization, proactive maintenance, consolidated billing, and freeing up IT resources. MPS follows five pillars: define, measure, analyze, improve, and control. Trends in the industry show more providers offering comprehensive MPS solutions to help customers simplify management of printing costs, which typically represent 1-3% of revenue. MPS can streamline workflows, improve productivity, and reduce environmental impacts from paper, toner, and energy use associated with printing.
Managed Print Service
The document discusses the importance of implementing a managed print strategy to reduce costs associated with aging printer fleets. It notes that printer volumes are increasing 11% annually, half of all documents originate from printers, and over 50% of fleets are over 5 years old. A managed print strategy can save 20-50% versus individual purchases by consolidating supplies, support, and billing based on actual print volumes. It also improves IT efficiency and enables remote monitoring and maintenance of devices. The document provides steps for developing a managed print strategy including assessing total costs, identifying customer needs, creating an implementation plan, and ongoing reporting.
Understanding Managed Print Services
Printing is the largest unreported business expense. Gain visibility of your total print costs to save money and boost your productivity. RJ Young’s Managed Print Services program covers everything but the paper—for one flat fee—including all parts and labor.
What Is MPS?
This document discusses how managed print services can help control printing costs and improve productivity. It notes that most companies do not know their true printing costs, which typically account for 1-3% of annual revenues. Outsourcing printer management to an expert provider can reduce expenses, minimize the environmental impact, and boost productivity by improving workflow and freeing up IT resources to focus on more strategic tasks rather than printer issues. The document recommends companies conduct a discovery assessment of their existing print environment to better understand usage and costs before implementing a managed print services program.
All You Need to Know About Managed Print Services
The document discusses a webinar on managed print services (MPS) presented by Office Document Consulting Inc. It covers the key benefits of MPS programs, including increased customer retention and profitability. It also discusses assessment strategies, selling MPS, components of a successful MPS program, and remote management software.
Canon Manage Document Services
Ever wondered how Canon's printing solutions and services could help you save costs and manage your printing systems better?
Learn how we are vastly improving business productivity worldwide using a plethora of our cost-effective services that are designed to improve, manage and better your printing systems.
Canon MDS Managed Document Services - Gain Control. Expand Beyond.
Canon MDS Managed Document Services A portfolio of document services to support your business today and prepare it for tomorrow.
Berney MPS Presentation for Enterprise Business
Managed print services from Berney Office Solutions can help companies control expenses and boost productivity by managing their print environment. A typical company spends 1-3% of annual revenue on printing and related costs but does not know exact amounts. Berney conducts assessments to determine current print device usage, costs, and issues. It then optimizes the print infrastructure by outsourcing management of printers to reduce IT burden and costs. Regular reviews help companies make informed decisions to consolidate devices and improve workflow through strategic device placement and software solutions. Outsourcing printer management to an expert like Berney frees up internal resources and provides better control of expenses.
PRESENTATION
The document discusses managed print services as a strategy to control printing expenses, manage the printing environment, and optimize printing infrastructure. It outlines how managed print services can reduce costs by outsourcing management of printers to a single vendor, minimize the environmental impact of printing, and boost productivity by improving print workflows and freeing up IT resources.
Pixelprint slides
Managed print services can help organizations control printing expenses, boost productivity, and reduce environmental impact. Most companies do not know their true printing costs due to expenses like supplies, maintenance, help desk support, and unused inventory. Outsourcing printer management to an expert provider can optimize the print infrastructure, free up IT resources, and improve workflow through proactive maintenance and strategic device placement. The provider conducts an assessment to understand an organization's current printing environment and costs, then helps optimize the infrastructure and outsource ongoing management to reduce expenses while increasing productivity.
A.F. Smith Value Proposition
The document discusses how a company called A.F. Smith can help businesses reduce costs, improve processes, ensure security and compliance, and promote environmental sustainability through document workflow and management solutions. It provides examples of how the company's assessments and outsourcing services can help optimize printer usage, digitize paper-based processes, secure sensitive information, and reduce waste.
Business process reengineering
Business process reengineering (BPR) involves analyzing and redesigning workflows within and between enterprises to optimize end-to-end processes and automate non-value added tasks. It requires fundamentally rethinking how business is conducted by disregarding existing structures and inventing completely new ways of working rather than making incremental improvements. The bank plans to expand its branch network from 3,159 to 5,000-7,000 over the next five years, set up a corporate branch in each state, and recruit 3,295 new employees across various departments to streamline operations globally and better serve corporate clients. The bank implemented a core banking solution using Finacle software from Infosys running on an Oracle database to provide centralized, real-
Business Process Re-engineering
Business Process Re-engineering! WHY BPR needed & HOW it can be implement in the organization to gain its benefits.
Re Engineering
This document discusses re-engineering the material management processes at an Indian petroleum refinery. It identifies issues like excess inventory, procurement delays, and ineffective warehousing. The refinery planned to address these by implementing a single window clearance system, standardizing specifications, developing long-term vendor relationships, automatic surplus identification, and an IT system to improve procurement and performance monitoring. The goals were to reduce inventory costs by over 30% and improve profits by 15% in the next two years.
Business process re engineering
Business process reengineering (BPR) was introduced in the 1990s to fundamentally rethink and redesign business processes. It aims to make radical improvements by eliminating non-value adding activities, integrating information systems, and optimizing end-to-end processes. BPR focuses on outcomes rather than tasks and seeks to dramatically reduce costs and improve customer service. A typical BPR process involves preparing for change, analyzing the existing process, designing an improved process, implementing changes, and continuously monitoring results. When successfully implemented, BPR can lead to significant reductions in time, costs and improvements in quality.
Dock to Dock Time Management
The document provides an overview of dock to dock (DTD) lead time management in garment manufacturing. It discusses how DTD is a key performance indicator used to measure inventory levels and process speed. The document then provides a breakdown of the DTD process for raw materials, cutting, sewing, finishing, and warehouse handling. It also discusses how lean concepts like value stream mapping and standard work were used to reduce lead times and inventory levels.
Xerox npp bpr case (1)
Xerox was spending $4.3 billion annually on non-production procurement (NPP). To reduce costs, Xerox used business process reengineering to analyze and redesign the NPP process. A cross-functional team mapped the existing process and identified inefficiencies. The as-is process had multiple groups procuring different materials, hundreds of redundant activities, numerous supplier contracts, and a specialist group for emergencies. The redesigned process streamlined activities under three sub-processes, reduced suppliers to four major ones, and gave department managers credit cards for emergencies. An information systems team automated the entire process and connected it to American Express for reporting, removing paperwork.
Cost Reduction Plans PowerPoint Presentation Slides
Strategize your company’s cost reduction plan using Cost Reduction Plans PowerPoint Presentation Slides. Reduce cost of the production of the product and increase the profit by using cost reduction plans PPT templates. Apply various techniques and tools to reduce the costs such as budgetary control, standard costing, cost benefit analysis, value analysis, contribution analysis, and more. Go step by step to reduce expenditure and continuously analyse costs, functions, etc. This deck covers various topics to help you strategize your cost reduction plan such as key levers to cost management, levers to achieve successful cost optimization, levels of strategic cost optimization, detailed levels within strategic cost optimization framework, prioritizing IT cost optimization, IT cost optimization, cost optimization techniques, cost optimization planning, stages in cost reduction, cost design, comparison of stages, etc. You can use price optimization PowerPoint presentation templates for better cost reduction plan. Create more demand for the product, increase sales and revenue, increase competitive strength and more using cost reduction plan PPT presentation slideshow. Assess the fallout of emerging circumstances with our Cost Reduction Plans PowerPoint Presentation Slides. It helps decipher the implications.
02 operations performance_Operations Management
This document discusses operations performance and the key objectives of quality, speed, dependability, cost, and flexibility. It provides examples of what each objective means in different contexts like a hospital, automobile plant, bus company, and supermarket. It outlines the internal and external benefits of excelling at each objective. There is also discussion of using polar diagrams to show the relative importance of objectives for different operations or products, and that trade-offs often need to be made between objectives.
Product design -By Arun raj v
Product design is a process that involves generating ideas for new products, prototyping, testing, and finalizing the design. The goals of product design are to meet customer needs, reduce costs, ensure product quality and functionality, and generate profits. Effective product design considers factors like appearance, reliability, manufacturability, and other specifications.
Cost to serve business model
Cost to serve (CTS) is a business model that calculates the overhead costs required to service each customer based on their activities. It provides an aggregate analysis of each customer's cost profile to determine their true profitability. Companies use CTS to model price leakages and specific costs related to serving customers. Costs are tracked as they are incurred during manufacturing and sales. CTS also uses Pareto analysis to identify the top causes that need addressing to resolve most problems and focus management on high impact risks.
Supply Chain Cost-Cutting Strategies
In the face of the steady run up in manufacturing and logistics costs, the old strategies for cost containment no longer have the same punch. Companies in the process industries now widely realize that they must restructure their supply chains to take out costs and maintain their customer service edge.
Bpr 07 Roleof It
1. BPR requires taking a broader view of both IT and business processes, and seeing IT as more than just automating processes but fundamentally reshaping how business is done.
2. IT and BPR have a recursive relationship, where IT capabilities should support business processes, and processes should be designed around IT capabilities.
3. IT can bring about radical improvements to business processes through automation, information capture, changing process sequences, close monitoring, and improved analysis and decision making.
Total Cost Management
Total Cost Management (TCM) is a systematic approach to understand all costs of an organization to control, reduce, and eliminate costs. It uses tools like activity-based costing and target costing. TCM follows the PDCA (plan-do-check-act) cycle throughout a project's life cycle from ideation to termination. The PDCA cycle involves planning activities, executing them, measuring performance, and taking actions to improve performance. TCM was developed by AACE International, a nonprofit association for cost engineering professionals, to integrate cost management into project portfolio, program, and project management.
Bpm lecture 1 students
The document discusses key concepts in operations management, including:
1) Most operations produce both goods and services, and transform inputs like materials, products, services, and information into outputs for customers.
2) Operations management is concerned with efficiently producing and delivering products and services.
3) There is variation in operations depending on factors like demand, visibility, variety, and volume. This impacts considerations like capacity, flexibility, and costs.
4) Competitive advantage can come from an operation's speed, flexibility, costs, dependability, and quality. Different operations may prioritize these dimensions differently based on their industry.
Business Process Reengineering
This document discusses business process reengineering and principles for effective reengineering. It provides examples of Ford Motor Company and Mutual Benefit Life reengineering their accounts payable and insurance application processes, respectively. Both saw significant reductions in headcount and time to complete processes by centralizing information and putting decision points closer to the work. The document advocates for reengineering processes based on outcomes rather than tasks, using technology to enable new processes rather than just automating old ones, and treating resources globally rather than locally.
Chap 3a
The document discusses five major types of processes: projects, job shops, batch processes, line flows, and continuous flows. It describes the key characteristics of each type of process, including volume of production, flexibility, labor requirements, inventory levels, and planning needs. Selection of the appropriate process type depends on factors like the company's strategy, product, market, and external environment.
Business process re- engineering
Business process reengineering (BPR) involves analyzing and redesigning workflows within and between organizations to optimize end-to-end processes and automate non-value added tasks. The key steps of BPR include mapping the current "as-is" process, designing an improved "to-be" process, implementing changes, and continuously improving. BPR aims to dramatically improve processes in terms of cost, quality, service and speed. Case studies show BPR can significantly reduce costs and processing times as demonstrated by Hewlett Packard reducing server assembly from one day to under 4 minutes.
case_study_leading_pharmaceu_163613[1]
This case study summarizes how a leading pharmaceutical company achieved positive customer relationship management (CRM) results through implementing a single-instance, interactive CRM solution across its European operations. Key benefits included a 30% reduction in total cost of ownership, a 1-2% increase in associated product revenue, and improved sales representative productivity and customer experience. Critical success factors included greater sales force input, managing expectations around a single European solution, staged deployment, and prioritizing requirements. The new solution provided interactive digital sales aids, consolidated data and processes, and integrated with an existing analytics platform.
Marketing Automation 101
The basics of Marketing Automation are presented along with three shifts that are being seen in the association/non-profit marketing market that organizations need to adopt. Several types of marketing automation programs are explained. Keys to marketing automation success involve segmentation, aligning operations to buyer behavior and using journey maps and buyer personas to better understand who you are targeting and what will entice them to take action.
More Related Content
What's hot
PRESENTATION
The document discusses managed print services as a strategy to control printing expenses, manage the printing environment, and optimize printing infrastructure. It outlines how managed print services can reduce costs by outsourcing management of printers to a single vendor, minimize the environmental impact of printing, and boost productivity by improving print workflows and freeing up IT resources.
Pixelprint slides
Managed print services can help organizations control printing expenses, boost productivity, and reduce environmental impact. Most companies do not know their true printing costs due to expenses like supplies, maintenance, help desk support, and unused inventory. Outsourcing printer management to an expert provider can optimize the print infrastructure, free up IT resources, and improve workflow through proactive maintenance and strategic device placement. The provider conducts an assessment to understand an organization's current printing environment and costs, then helps optimize the infrastructure and outsource ongoing management to reduce expenses while increasing productivity.
A.F. Smith Value Proposition
The document discusses how a company called A.F. Smith can help businesses reduce costs, improve processes, ensure security and compliance, and promote environmental sustainability through document workflow and management solutions. It provides examples of how the company's assessments and outsourcing services can help optimize printer usage, digitize paper-based processes, secure sensitive information, and reduce waste.
Business process reengineering
Business process reengineering (BPR) involves analyzing and redesigning workflows within and between enterprises to optimize end-to-end processes and automate non-value added tasks. It requires fundamentally rethinking how business is conducted by disregarding existing structures and inventing completely new ways of working rather than making incremental improvements. The bank plans to expand its branch network from 3,159 to 5,000-7,000 over the next five years, set up a corporate branch in each state, and recruit 3,295 new employees across various departments to streamline operations globally and better serve corporate clients. The bank implemented a core banking solution using Finacle software from Infosys running on an Oracle database to provide centralized, real-
Business Process Re-engineering
Business Process Re-engineering! WHY BPR needed & HOW it can be implement in the organization to gain its benefits.
Re Engineering
This document discusses re-engineering the material management processes at an Indian petroleum refinery. It identifies issues like excess inventory, procurement delays, and ineffective warehousing. The refinery planned to address these by implementing a single window clearance system, standardizing specifications, developing long-term vendor relationships, automatic surplus identification, and an IT system to improve procurement and performance monitoring. The goals were to reduce inventory costs by over 30% and improve profits by 15% in the next two years.
Business process re engineering
Business process reengineering (BPR) was introduced in the 1990s to fundamentally rethink and redesign business processes. It aims to make radical improvements by eliminating non-value adding activities, integrating information systems, and optimizing end-to-end processes. BPR focuses on outcomes rather than tasks and seeks to dramatically reduce costs and improve customer service. A typical BPR process involves preparing for change, analyzing the existing process, designing an improved process, implementing changes, and continuously monitoring results. When successfully implemented, BPR can lead to significant reductions in time, costs and improvements in quality.
Dock to Dock Time Management
The document provides an overview of dock to dock (DTD) lead time management in garment manufacturing. It discusses how DTD is a key performance indicator used to measure inventory levels and process speed. The document then provides a breakdown of the DTD process for raw materials, cutting, sewing, finishing, and warehouse handling. It also discusses how lean concepts like value stream mapping and standard work were used to reduce lead times and inventory levels.
Xerox npp bpr case (1)
Xerox was spending $4.3 billion annually on non-production procurement (NPP). To reduce costs, Xerox used business process reengineering to analyze and redesign the NPP process. A cross-functional team mapped the existing process and identified inefficiencies. The as-is process had multiple groups procuring different materials, hundreds of redundant activities, numerous supplier contracts, and a specialist group for emergencies. The redesigned process streamlined activities under three sub-processes, reduced suppliers to four major ones, and gave department managers credit cards for emergencies. An information systems team automated the entire process and connected it to American Express for reporting, removing paperwork.
Cost Reduction Plans PowerPoint Presentation Slides
Strategize your company’s cost reduction plan using Cost Reduction Plans PowerPoint Presentation Slides. Reduce cost of the production of the product and increase the profit by using cost reduction plans PPT templates. Apply various techniques and tools to reduce the costs such as budgetary control, standard costing, cost benefit analysis, value analysis, contribution analysis, and more. Go step by step to reduce expenditure and continuously analyse costs, functions, etc. This deck covers various topics to help you strategize your cost reduction plan such as key levers to cost management, levers to achieve successful cost optimization, levels of strategic cost optimization, detailed levels within strategic cost optimization framework, prioritizing IT cost optimization, IT cost optimization, cost optimization techniques, cost optimization planning, stages in cost reduction, cost design, comparison of stages, etc. You can use price optimization PowerPoint presentation templates for better cost reduction plan. Create more demand for the product, increase sales and revenue, increase competitive strength and more using cost reduction plan PPT presentation slideshow. Assess the fallout of emerging circumstances with our Cost Reduction Plans PowerPoint Presentation Slides. It helps decipher the implications.
02 operations performance_Operations Management
This document discusses operations performance and the key objectives of quality, speed, dependability, cost, and flexibility. It provides examples of what each objective means in different contexts like a hospital, automobile plant, bus company, and supermarket. It outlines the internal and external benefits of excelling at each objective. There is also discussion of using polar diagrams to show the relative importance of objectives for different operations or products, and that trade-offs often need to be made between objectives.
Product design -By Arun raj v
Product design is a process that involves generating ideas for new products, prototyping, testing, and finalizing the design. The goals of product design are to meet customer needs, reduce costs, ensure product quality and functionality, and generate profits. Effective product design considers factors like appearance, reliability, manufacturability, and other specifications.
Cost to serve business model
Cost to serve (CTS) is a business model that calculates the overhead costs required to service each customer based on their activities. It provides an aggregate analysis of each customer's cost profile to determine their true profitability. Companies use CTS to model price leakages and specific costs related to serving customers. Costs are tracked as they are incurred during manufacturing and sales. CTS also uses Pareto analysis to identify the top causes that need addressing to resolve most problems and focus management on high impact risks.
Supply Chain Cost-Cutting Strategies
In the face of the steady run up in manufacturing and logistics costs, the old strategies for cost containment no longer have the same punch. Companies in the process industries now widely realize that they must restructure their supply chains to take out costs and maintain their customer service edge.
Bpr 07 Roleof It
1. BPR requires taking a broader view of both IT and business processes, and seeing IT as more than just automating processes but fundamentally reshaping how business is done.
2. IT and BPR have a recursive relationship, where IT capabilities should support business processes, and processes should be designed around IT capabilities.
3. IT can bring about radical improvements to business processes through automation, information capture, changing process sequences, close monitoring, and improved analysis and decision making.
Total Cost Management
Total Cost Management (TCM) is a systematic approach to understand all costs of an organization to control, reduce, and eliminate costs. It uses tools like activity-based costing and target costing. TCM follows the PDCA (plan-do-check-act) cycle throughout a project's life cycle from ideation to termination. The PDCA cycle involves planning activities, executing them, measuring performance, and taking actions to improve performance. TCM was developed by AACE International, a nonprofit association for cost engineering professionals, to integrate cost management into project portfolio, program, and project management.
Bpm lecture 1 students
The document discusses key concepts in operations management, including:
1) Most operations produce both goods and services, and transform inputs like materials, products, services, and information into outputs for customers.
2) Operations management is concerned with efficiently producing and delivering products and services.
3) There is variation in operations depending on factors like demand, visibility, variety, and volume. This impacts considerations like capacity, flexibility, and costs.
4) Competitive advantage can come from an operation's speed, flexibility, costs, dependability, and quality. Different operations may prioritize these dimensions differently based on their industry.
Business Process Reengineering
This document discusses business process reengineering and principles for effective reengineering. It provides examples of Ford Motor Company and Mutual Benefit Life reengineering their accounts payable and insurance application processes, respectively. Both saw significant reductions in headcount and time to complete processes by centralizing information and putting decision points closer to the work. The document advocates for reengineering processes based on outcomes rather than tasks, using technology to enable new processes rather than just automating old ones, and treating resources globally rather than locally.
Chap 3a
The document discusses five major types of processes: projects, job shops, batch processes, line flows, and continuous flows. It describes the key characteristics of each type of process, including volume of production, flexibility, labor requirements, inventory levels, and planning needs. Selection of the appropriate process type depends on factors like the company's strategy, product, market, and external environment.
Business process re- engineering
Business process reengineering (BPR) involves analyzing and redesigning workflows within and between organizations to optimize end-to-end processes and automate non-value added tasks. The key steps of BPR include mapping the current "as-is" process, designing an improved "to-be" process, implementing changes, and continuously improving. BPR aims to dramatically improve processes in terms of cost, quality, service and speed. Case studies show BPR can significantly reduce costs and processing times as demonstrated by Hewlett Packard reducing server assembly from one day to under 4 minutes.
What's hot (20)
Cost Reduction Plans PowerPoint Presentation Slides
Cost Reduction Plans PowerPoint Presentation Slides
Â
Similar to Managed Print Services Readying Your Team Ppt 2003 2007
case_study_leading_pharmaceu_163613[1]
This case study summarizes how a leading pharmaceutical company achieved positive customer relationship management (CRM) results through implementing a single-instance, interactive CRM solution across its European operations. Key benefits included a 30% reduction in total cost of ownership, a 1-2% increase in associated product revenue, and improved sales representative productivity and customer experience. Critical success factors included greater sales force input, managing expectations around a single European solution, staged deployment, and prioritizing requirements. The new solution provided interactive digital sales aids, consolidated data and processes, and integrated with an existing analytics platform.
Marketing Automation 101
The basics of Marketing Automation are presented along with three shifts that are being seen in the association/non-profit marketing market that organizations need to adopt. Several types of marketing automation programs are explained. Keys to marketing automation success involve segmentation, aligning operations to buyer behavior and using journey maps and buyer personas to better understand who you are targeting and what will entice them to take action.
How to compare prices and assess estimations of outsourcing companies
Before you can take full advantage of outsourcing, first you need to know how.
For instance, you should be aware of what to prepare before nearshoring, and how to evaluate vendors.
That is why we’ve compiled a comprehensive guide to outsourcing.
You'll find the guide to software development outsourcing here: https://bit.ly/software-dev-outsourcing-guide-li
What's an ABM Solution Really Worth? Understanding the Total Economic Impact ...
What’s an ABM solution really worth? Find out using Forrester’s Total Economic Impact™️ framework, and learn how to apply it to your own organization.
Join Demandbase’s VP of Product Marketing, Jackie Palmer, alongside guest speaker and Forrester consultant, Amy Harrison, as they share the financial and business impact interviewed customers realized by using Demandbase as their Go-To-Market solution. Demandbase customer, Suzzette Giron, Senior ABM Specialist at Achievers, shares her team’s experience and outcomes as well.
Hear more real customer stories and learn the details of the commissioned Total Economic Impact study conducted by Forrester Consulting on behalf of Demandbase.
7 Steps to Choosing an Enterprise BPM solution
1. The document outlines 7 steps for choosing an enterprise business process management (BPM) software solution. The first step is to identify and fully document current business processes and requirements.
2. The second step is to consult key stakeholders to refine requirements and get organizational buy-in.
3. The third step is to create a list of technical criteria based on the documented processes and requirements rather than a generic list from vendors. This list should consider factors like cloud vs on-premise and integration needs.
4. The remaining steps include setting implementation goals, getting estimates from vendors, selecting top vendors to consider further, and doing proofs of concept to evaluate vendor fit. Thorough preparation upfront helps identify the best
A guide to scoping a crm project
A guide to scoping a CRM project - what to think about when starting to scope what you want CRM to do for your organisation.
Conversion Conference 2011 NYC presentation
- The document discusses integrating conversion optimization (CRO) into marketing strategies by starting with small tests, then implementing larger, more committed programs over time as support is built.
- Objections from other departments can be overcome by emphasizing how CRO benefits their work and skills rather than replacing it, and by involving skeptical parties in the process.
- A successful CRO strategy considers the entire user experience and organization, not just technology or page elements, and evolves through learning to "crawl, walk, and run" with testing sophistication over time.
First Contact Resolution - The Performance Driver!
The document discusses the importance of first contact resolution (FCR) for customer service. It provides definitions of FCR and FLR (first level resolution) and notes that a 1% increase in FCR can result in a 0.64% increase in customer satisfaction. It also discusses how to improve FCR rates through tools like knowledge management systems, self-service options, and empowering front-line agents to resolve issues independently. Regular measurement of metrics like FCR, customer satisfaction, and cost per call is emphasized to continuously improve service delivery.
White Paper : It Is Time To Switch Outsourcing Vendor
It Is Time To Switch Outsourcing Vendor. - As more and more companies are sharing dissatisfaction with their existing software development outsourcing arrangements, companies are evaluating risks and rewards of switching outsourcing vendors. In this white paper, you will discover: ď‚· Risks in switching an outsourcing provider How to choose a new outsourcing vendor Planning the vendor switch
How to Evaluate Solutions and Build your Evaluation Committee
In the fourth installment of the series "Are You Ready for Replatforming?", we take a look at a formalized process for creating criteria and steps for making an ERP or CRM solution transition, including who should be involved in the process and how they should participate.
Executive Buyers Guide
The document provides guidance on selecting a successful technology partner. It emphasizes looking for a partner with mature yet flexible processes, low employee turnover, strong technical competence in relevant areas, industry-specific experience, and a proven track record of delivering value to clients. It advises asking potential partners questions about their experience, industry expertise, key performance indicators, employee tenure, ability to keep up with trends, and customer references. Choosing the right partner can help ensure projects are delivered on time, on budget, and meet requirements for success.
Measuring Success in Software Outsourcing: Unveiling the Metrics that Matter.pdf
"Measuring Success in Software Outsourcing: Unveiling the Metrics that Matter" offers a comprehensive insight into the essential metrics crucial for evaluating the success of software outsourcing initiatives. This guide underscores the pivotal role metrics play in steering outsourcing projects towards achievement and optimization. It highlights the significance of strategic metric selection, emphasizing alignment with specific business objectives. By categorizing metrics into distinct areas, including new development vs. maintenance, Agile development, velocity, financial, customer experience, and employee development metrics, this resource provides a comprehensive toolkit for assessing outsourcing success. Real-world examples demonstrate how these metrics can be practically applied throughout the outsourcing journey, enabling organizations to measure progress, identify areas for enhancement, and make informed decisions. Ultimately, the guide underscores the importance of long-term success in outsourcing, highlighting the creation of enduring partnerships, improved customer experiences, and continuous improvement as the true measures of success. Through the effective use of metrics, businesses can navigate the complexities of software outsourcing with clarity and data-driven confidence.
Get in touch with GTC https://gtcsys.com to supercharge your outsourcing success! 🚀 #SoftwareOutsourcing #MetricsThatMatter #OutsourcingSuccess #DataDriven #BusinessMetrics #AgileDevelopment #CustomerExperience #EmployeeDevelopment #StrategicPartnerships #SuccessMetrics
Improve bid-hit-ratio
This document provides tips to improve a construction company's bid-hit ratio by optimizing their bidding strategy. It recommends:
1. Tracking your bid-hit ratio to see which project types and estimators are most successful. Analyzing this over time can reveal where to focus bidding efforts.
2. Understanding true job costs using accounting software to improve estimates and eliminate guesswork. This identifies profitable and unprofitable project types.
3. Adding face time with decision makers during the bidding process to learn their priorities and criteria, and what would make a bid stand out.
4. Giving bids extra elements like project photos, customer quotes and certifications to demonstrate expertise beyond just price.
Proposals that Create High Impact
This is for Presales Professionals across the globe. All you needed to know about writing an effective business proposal
Getting started with bi
This document provides tips and guidance for selecting a business intelligence (BI) platform. It outlines a 5-step process: 1) conducting research on BI functionality and vendors, 2) defining business and technology requirements, 3) gaining executive support, 4) creating a shortlist of vendor options, and 5) making a final selection. The document emphasizes establishing clear business goals and evaluating vendors based on factors like partnership, enabling business value, and total cost of ownership beyond just product features. Templates and questions are also provided to help structure the selection and evaluation process.
Pps Fall2010 Presentation Final
The document discusses best practices for engaging pricing consultants to achieve mutually successful project outcomes. It provides examples of pricing consulting projects, outlines factors for success like clear roles and senior management support, and shares insights from a practitioner survey. The survey found regular progress reporting and a pre-determined implementation plan were critical, while ownership and follow-through by the client were also important.
Example of Omar's Work - Complex Customer Solution - VMware, Citrix, Consolid...
This document provides an overview of a proposed solution for Ben-ABC, a mortgage insurance company. Ben-ABC wants to reduce costs, streamline processes, and expand its business. The proposed solution involves automating Ben-ABC's legacy manual processes, implementing approval workflows, and focusing on end-to-end business challenges rather than just infrastructure. Key challenges include gaining stakeholder buy-in and addressing concerns about costs and standardization. The solution provider worked to understand the business needs and provide a comprehensive proposal to help Ben-ABC meet its goals.
Understanding True CRM Costs before Implementing an Enterprise Solution
The document discusses understanding the total cost of ownership (TCO) when evaluating and implementing a customer relationship management (CRM) system. It notes that TCO includes direct and indirect costs over the system's lifetime, not just upfront costs. When comparing options like building a system internally versus purchasing one, managers should calculate TCO by estimating development, maintenance, and opportunity costs, as purchased systems can have lower long-term costs. The document also stresses evaluating both costs and benefits through a return on investment analysis to properly assess different CRM solutions.
Acting Like a Top 25 Salesforce ISV: Designing the Seller's Journey for the ...
Designing a buyer’s trial experience that converts to sales requires tight coordination between your Marketing, Sales, and Support teams. Top 25 ISVs focus on their seller’s journey within the trial experience to increase conversion results.
In our latest webinar of the Acting Like a Top 25 Salesforce ISV series, CodeScience CRO, Sean Hogan, is joined by Craig Rosenberg, Co-Founder and Chief Analyst at TOPO, to discuss how to design a rock-solid seller’s journey.
Mobile Marketing Business Case
This document provides a template for creating a business case to justify investing in a mobile marketing program. It outlines sections to include such as an executive summary, opportunity overview, assumptions, business impact analysis, risks, and a recommendation. The template helps the user build the business case by providing examples of what to include in each section.
Similar to Managed Print Services Readying Your Team Ppt 2003 2007 (20)
How to compare prices and assess estimations of outsourcing companies
How to compare prices and assess estimations of outsourcing companies
Â
What's an ABM Solution Really Worth? Understanding the Total Economic Impact ...
What's an ABM Solution Really Worth? Understanding the Total Economic Impact ...
Â
First Contact Resolution - The Performance Driver!
First Contact Resolution - The Performance Driver!
Â
White Paper : It Is Time To Switch Outsourcing Vendor
White Paper : It Is Time To Switch Outsourcing Vendor
Â
How to Evaluate Solutions and Build your Evaluation Committee
How to Evaluate Solutions and Build your Evaluation Committee
Â
Measuring Success in Software Outsourcing: Unveiling the Metrics that Matter.pdf
Measuring Success in Software Outsourcing: Unveiling the Metrics that Matter.pdf
Â
Example of Omar's Work - Complex Customer Solution - VMware, Citrix, Consolid...
Example of Omar's Work - Complex Customer Solution - VMware, Citrix, Consolid...
Â
Understanding True CRM Costs before Implementing an Enterprise Solution
Understanding True CRM Costs before Implementing an Enterprise Solution
Â
Acting Like a Top 25 Salesforce ISV: Designing the Seller's Journey for the ...
Acting Like a Top 25 Salesforce ISV: Designing the Seller's Journey for the ...
Â
Recently uploaded
Introduction of Cybersecurity with OSS at Code Europe 2024
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
Finale of the Year: Apply for Next One!
Presentation for the event called "Finale of the Year: Apply for Next One!" organized by GDSC PJATK
AWS Cloud Cost Optimization Presentation.pptx
This presentation provides valuable insights into effective cost-saving techniques on AWS. Learn how to optimize your AWS resources by rightsizing, increasing elasticity, picking the right storage class, and choosing the best pricing model. Additionally, discover essential governance mechanisms to ensure continuous cost efficiency. Whether you are new to AWS or an experienced user, this presentation provides clear and practical tips to help you reduce your cloud costs and get the most out of your budget.
GraphRAG for Life Science to increase LLM accuracy
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
HCL Notes and Domino License Cost Reduction in the World of DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Best 20 SEO Techniques To Improve Website Visibility In SERP
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
Nunit vs XUnit vs MSTest Differences Between These Unit Testing Frameworks.pdf
When it comes to unit testing in the .NET ecosystem, developers have a wide range of options available. Among the most popular choices are NUnit, XUnit, and MSTest. These unit testing frameworks provide essential tools and features to help ensure the quality and reliability of code. However, understanding the differences between these frameworks is crucial for selecting the most suitable one for your projects.
Trusted Execution Environment for Decentralized Process Mining
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
Skybuffer SAM4U tool for SAP license adoption
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...
Predictive maintenance is a proactive approach that anticipates equipment failures before they happen. At the forefront of this innovative strategy is Artificial Intelligence (AI), which brings unprecedented precision and efficiency. AI in predictive maintenance is transforming industries by reducing downtime, minimizing costs, and enhancing productivity.
System Design Case Study: Building a Scalable E-Commerce Platform - Hiike
This case study explores designing a scalable e-commerce platform, covering key requirements, system components, and best practices.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und ĂĽberflĂĽssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
dbms calicut university B. sc Cs 4th sem.pdf
Its a seminar ppt on database management system using sql
5th LF Energy Power Grid Model Meet-up Slides
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...
Skybuffer AI, built on the robust SAP Business Technology Platform (SAP BTP), is the latest and most advanced version of our AI development, reaffirming our commitment to delivering top-tier AI solutions. Skybuffer AI harnesses all the innovative capabilities of the SAP BTP in the AI domain, from Conversational AI to cutting-edge Generative AI and Retrieval-Augmented Generation (RAG). It also helps SAP customers safeguard their investments into SAP Conversational AI and ensure a seamless, one-click transition to SAP Business AI.
With Skybuffer AI, various AI models can be integrated into a single communication channel such as Microsoft Teams. This integration empowers business users with insights drawn from SAP backend systems, enterprise documents, and the expansive knowledge of Generative AI. And the best part of it is that it is all managed through our intuitive no-code Action Server interface, requiring no extensive coding knowledge and making the advanced AI accessible to more users.
Recently uploaded (20)
WeTestAthens: Postman's AI & Automation Techniques
WeTestAthens: Postman's AI & Automation Techniques
Â
Introduction of Cybersecurity with OSS at Code Europe 2024
Introduction of Cybersecurity with OSS at Code Europe 2024
Â
GraphRAG for Life Science to increase LLM accuracy
GraphRAG for Life Science to increase LLM accuracy
Â
HCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAU
Â
Nordic Marketo Engage User Group_June 13_ 2024.pptx
Nordic Marketo Engage User Group_June 13_ 2024.pptx
Â
Best 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERP
Â
Nunit vs XUnit vs MSTest Differences Between These Unit Testing Frameworks.pdf
Nunit vs XUnit vs MSTest Differences Between These Unit Testing Frameworks.pdf
Â
Trusted Execution Environment for Decentralized Process Mining
Trusted Execution Environment for Decentralized Process Mining
Â
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...
Â
System Design Case Study: Building a Scalable E-Commerce Platform - Hiike
System Design Case Study: Building a Scalable E-Commerce Platform - Hiike
Â
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Â
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Â
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...
Â
Managed Print Services Readying Your Team Ppt 2003 2007
- 1. Managed Print Services Readying Your Team Fred Berger President Document Technology Solutions Consulting www.documenttechnologysolutions.com   “ Partnering with Dealers to Reach the Next Level”
- 2. Agenda
- 7. Our customers are looking to partner with vendors who can meet their changing demands
- 8. Changing Landscape of Solution Providers
- 9. Benefits for Your Customers
- 10. Benefits for Your Customers
- 11. The 10 Steps to Successfully Sell MPS
- 14. Selling the value of the on-site visit and benefits of MPS
- 19. Create the Assessment Report
- 24. Readying Your Service Team
- 27. Parts Planning
- 30. Summary
- 31. Next Steps
Editor's Notes
- Sometimes a prospect that is not properly informed on the elements of the assessment may have an issue with Complete TCO versus apparent. You may be working with the wrong level contact. Purchasing and office management generally only see a limited view of the financial impact. Sometimes you are forced to focus on apparent spend, in this case you will likely not be able to show as great of a s