The document discusses how customer relationship management (CRM) software can help small and medium-sized businesses improve customer retention without large investments. It promotes a CRM product called Second CRM that is hosted online and has three pricing tiers. The document also announces free CRM subscriptions and trainings available through the MSC Malaysia Cloud Computing Enablement Initiative.
Introducing Sage CRM Builder: A better way to manage what mattersSage
In this SlideShare, you can learn more about how Sage CRM Builder can help your business.
Sage CRM Builder isn't just flexible, it's adaptable too.
Using an intuitive drag and drop interface, you can create custom modules for your unique business needs in six easy steps. And your data is stored securely in the cloud, meaning it goes where you go.
You can learn more about Sage CRM Builder on www.sagecrm.com.
CRMIT Solutions Fixed Scope Offering for Oracle Sales CloudCRMIT
The Oracle Sales Cloud Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Sales Cloud quickly, reliably with minimum-risk and maximum-ROI.
Introducing Sage CRM Builder: A better way to manage what mattersSage
In this SlideShare, you can learn more about how Sage CRM Builder can help your business.
Sage CRM Builder isn't just flexible, it's adaptable too.
Using an intuitive drag and drop interface, you can create custom modules for your unique business needs in six easy steps. And your data is stored securely in the cloud, meaning it goes where you go.
You can learn more about Sage CRM Builder on www.sagecrm.com.
CRMIT Solutions Fixed Scope Offering for Oracle Sales CloudCRMIT
The Oracle Sales Cloud Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Sales Cloud quickly, reliably with minimum-risk and maximum-ROI.
CRMIT Solutions' Fixed Scope Offering for Fast Track Implementation of Oracl...CRMIT
The Oracle RightNow Cloud Service Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Service Cloud quickly, reliably with minimum-risk and maximum-ROI.
As a reseller, you rely on your vendors not only for products, but for technical, marketing and sales support. If your business is moving to an MSP model, that support goes away, which presents a host of fundamental implications for your business.
For more information, visit www.nimsoft.com.
Rod Jones MasterClass - World Class Call Centres - The Key Strategic Issues -...C3Africa
World Class Call Centres - Strategic Issues.
Slike deck from the internationally acclaimed 2 Day Rod Jones Contact Centre MasterClass seminar. This seminar is aimed at middle to senior management involved in call centres or planning to develop or reengineer a call centre.
The absence of support program greatly restricts access to technical assistance and challenges with upgrading, updating and implementing new software releases. So create a more powerful CX environment with the ASAP [Annual Support & Advocacy Program] tailored to maintain and maximize the performance of all your complex CRM for a world class customer service
PayFlex Loyalty Suite helps you acquire new customers, maximise customer retention and manage customer engagement.
PayFlex Loyalty Suite is ideal for your business if you aim to increase customer loyalty, wallet share and upsell/cross-sell.
With brand partnership, instant offers, gamification and loyalty modules, you can create a dynamic loyalty system tailored to your specific needs.
For more information plase visit our website: www.payflexinnova.com
Interlace is a multi-faceted end-to-end IT software Solutions provider that can deliver customized products, solutions and IT services to enterprises and government organizations.
Nest GCS is an ERP Consulting, Implementation & Contract Staffing Company, headquarter in Hyderabad, India and having global operations. Nest primarily provides consulting, support and staffing services on contractual basis only on niche technologies and ERP's like SAP, Salesforce.com etc to its global client base. Nest has its payroll running from Berlin to Beijing, Moscow to Mexico City, Dubai to Denver, and clients in over 20 countries. Nest is looking for having 1100+ employees on its payroll by end of next financial year.
Higher Margins and Happier Customers with Dell ServicesDell World
IT professionals today are challenged to deliver high levels of accessibility and performance to their business—and any disruptions translate into money lost. Optimize the performance and productivity of your customer’s IT environment while increasing the efficiency of your business with services and tools from Dell that complement your capabilities and deliver exactly what customers need. Dell provides flexibility to our partners based on their unique business model, and now Dell Services provides that same flexibility. Come learn about the range of services, training, tools and exclusive programs that can deliver higher satisfaction and scalability for your customers, with flexibility and profit for you. Learn more: http://del.ly/uDj9Cje
CRMIT Solutions' Fixed Scope Offering for Fast Track Implementation of Oracl...CRMIT
The Oracle RightNow Cloud Service Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Service Cloud quickly, reliably with minimum-risk and maximum-ROI.
As a reseller, you rely on your vendors not only for products, but for technical, marketing and sales support. If your business is moving to an MSP model, that support goes away, which presents a host of fundamental implications for your business.
For more information, visit www.nimsoft.com.
Rod Jones MasterClass - World Class Call Centres - The Key Strategic Issues -...C3Africa
World Class Call Centres - Strategic Issues.
Slike deck from the internationally acclaimed 2 Day Rod Jones Contact Centre MasterClass seminar. This seminar is aimed at middle to senior management involved in call centres or planning to develop or reengineer a call centre.
The absence of support program greatly restricts access to technical assistance and challenges with upgrading, updating and implementing new software releases. So create a more powerful CX environment with the ASAP [Annual Support & Advocacy Program] tailored to maintain and maximize the performance of all your complex CRM for a world class customer service
PayFlex Loyalty Suite helps you acquire new customers, maximise customer retention and manage customer engagement.
PayFlex Loyalty Suite is ideal for your business if you aim to increase customer loyalty, wallet share and upsell/cross-sell.
With brand partnership, instant offers, gamification and loyalty modules, you can create a dynamic loyalty system tailored to your specific needs.
For more information plase visit our website: www.payflexinnova.com
Interlace is a multi-faceted end-to-end IT software Solutions provider that can deliver customized products, solutions and IT services to enterprises and government organizations.
Nest GCS is an ERP Consulting, Implementation & Contract Staffing Company, headquarter in Hyderabad, India and having global operations. Nest primarily provides consulting, support and staffing services on contractual basis only on niche technologies and ERP's like SAP, Salesforce.com etc to its global client base. Nest has its payroll running from Berlin to Beijing, Moscow to Mexico City, Dubai to Denver, and clients in over 20 countries. Nest is looking for having 1100+ employees on its payroll by end of next financial year.
Higher Margins and Happier Customers with Dell ServicesDell World
IT professionals today are challenged to deliver high levels of accessibility and performance to their business—and any disruptions translate into money lost. Optimize the performance and productivity of your customer’s IT environment while increasing the efficiency of your business with services and tools from Dell that complement your capabilities and deliver exactly what customers need. Dell provides flexibility to our partners based on their unique business model, and now Dell Services provides that same flexibility. Come learn about the range of services, training, tools and exclusive programs that can deliver higher satisfaction and scalability for your customers, with flexibility and profit for you. Learn more: http://del.ly/uDj9Cje
Business processes and decisions are the backbone of every company, from small to the Fortune 50. It is these processes and decisions that can create competitive advantage, helping the company react more quickly to changing trends. The processes can also drag the company down if they do not serve the business with agility. The first step in building business agility is to understand how the business works today, what are the processes, what are the decisions we should take, and how should we take them. Understanding these processes and decisions can enable a company to improve, streamline, and increase efficiency.
IBM Blueworks Live provides a single, shared repository where all the stakeholders can find a single version of truth about any process. It facilitates successful process improvement projects by enabling all the users in the process improvement team to be aligned to the process goals, problems, and areas of improvement. IBM Blueworks Live directly integrates with IBM Business Process Manager so that documentation of the business processes are implemented, run, and optimized.
With the right CRM comes the opportunity for Along the way, IT managers need an integratedcompanies to really get to know their customers, set of technologies—from websites to databasestheir needs, preferences and their buying and data mining tools—to make it work.patterns.
“Second CRM OYB Workshop” is an intensive short duration workshop where we don’t just talk about CRM concepts but how they can be implemented usefully in your day to day operations to Organise Your Business. Second CRM consultants will share their knowledge and experience with you and help you understand the core benefits of implementing CRM through guided demonstrations of real software and also how you can reduce your initial investment by utilising MDEC Cloud Enablement incentive. Here are the slides for the first session from the latest workshop.
Making Businesses Productive using Digital Transformation – An IntroductionMohandeep Singh
Second CRM is an award winning business automation solution designed to make medium to large corporations more productive by automating their operations using Internet and mobile technologies. We champion smoother digital transformation using incremental automation of business processes as opposed to large scale disruptive change.
A complete business solution for managing all aspects of your business in a single system. *ERP Software *Finance& Accounts(VAT Ready) *General Trading *Project Management *CRM *HRMS *Retail POS *Oil& Gas Utility Management Software *Asset Management *Restaurant Management *Courier & Logistics *Facility Management *Gym Spa Management *etc.... Find Out More: Website: https://beamserp.com/ Free demo: https://beamserp.com/booking-free-demo/ Email: sales@beamserp.com Whatsapp: +971551934752
Service Marketing and How It Relates To Product ManagementSam Klaidman
A presentation to the Boston Product Managers Association describing the role of Service Marketing, how it fits with the Product Management function, Solutions as a source of Differentiation
Services Marketing and Product ManagementSam Klaidman
This is the slide deck used at a Boston Product Management Association meeting to demonstrate how Services Marketing and Product Management are mutually dependent. This is a good overview of the role of Services Management in a business.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host