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Perfecting the way you acquire new customers, maximise
retention and manage customer engagement.
What is PayFlex Loyalty Suite?
PayFlex Loyalty is...
A dynamic suite which is initiated by
the activities of your customers, employees
and partners or the data you have.
PayFlex Loyalty Suite is ideal for
Telco, Retail,
Banking industries...
Let's build your loyalty
solution in 3 steps >>>
Let's build your loyalty solution in 3 steps
with PayFlex Loyalty Suite...
First, you will define
your ultimate business
goals.
Next, we will work on
the strategies to build
the best solution for
your business
Finally, we will build
the right solution for
you to get the
maximum benefits.
1 2 3
and let us take you there.
Define your ultimate
business goals1
STEP
Increase customer loyalty?
Maximize retention?Increase wallet share?
Create a tier program for partners/resellers?
Increase sales team’s motivation and commitment?
Acquire new customers?Increase cross-sell & upsell?
1
STEP Let’s define your ultimate
business goals
What do you need to achieve?
Identify your strategies...
...to build the best solution
for your business
2
STEP
Gamify Your business
Utilize social media for brand awareness
Create omni-channel consistency
Boost online and mobile interaction
Send personalized offers
Implement location based technology
Instantly launch exclusive discounts & rewards
Identify your strategies
2
STEP
To achieve your goals, you can...
...to help you reach
your goals.
We build the right solution...
3
STEP
We build the right solution
For sales teams
& partners
Sales Team Motivator
3
STEP
For customers
Classic Loyalty
Instant Offers
(Location and event based)
Brand partnership
PayFlex Loyalty Suite is flexible because
you can add any of the Loyalty Suite modules on
your existing loyalty system
or you can start building a loyalty system from scratch.
Brand partnership
Classic LoyaltyAuctions
Points & Discounts
Instant OffersMotivation Boosters
Sales Team Motivator
Gamification
AcquisitionCross-sell Retention
Boost your benefits
Boost your benefits
AcquisitionCross-sell Retention
If you want to maximize your cross-sell benefits,
you can choose one or more of the modules below.
Brand partnership
Classic LoyaltyAuctions
Points & Discounts
Instant OffersMotivation Boosters
Sales Team Motivator
Gamification
Boost your benefits
AcquisitionCross-sell Retention
If you want to maximize your Acquisition benefits,
you can choose one or more of the modules below.
Brand partnership
Classic LoyaltyAuctions
Points & Discounts
Instant OffersMotivation Boosters
Sales Team Motivator
Gamification
Boost your benefits
AcquisitionCross-sell Retention
If you want to maximize your Retention benefits,
you can choose one or more of the modules below.
Brand partnership
Classic LoyaltyAuctions
Points & Discounts
Instant OffersMotivation Boosters
Sales Team Motivator
Gamification
Boost your benefits
If you choose all of these modules in Loyalty Suite,
you can maximize cross-sell, retention and
acquisition benefits all at the same time.
AcquisitionCross-sell Retention
Brand partnership
Classic LoyaltyAuctions
Points & Discounts
Instant OffersMotivation Boosters
Sales Team Motivator
Gamification
Leading retail, telco and banking companies
have chosen PayFlex Loyalty Suite...
Read more to find out these companies
Saudi Telecom Company
chose PayFlex Loyalty Suite...
to transfer its paper-based system to online,
to acquire new customers and
to reward customers for using their services
The objectives of STC were:
Before PayFlex Loyalty Suite...
a seamless infrastructure that rewards
subscribers immediately
a brand partnership program where points
redeemed as cash at member merchants
STC created…
With PayFlex Loyalty Suite...
helped STC to reach the customer
retention goal…
AcquisitionCross-sell Retention
PayFlex Loyalty Suite's
Brand Partnership
Classic Loyalty
&
We developed a loyalty system for Ooredoo
to segment their existing subscribers
to reward subscribers with meaningful rewards
to acquire new customers
Before PayFlex Loyalty Suite,
Ooredoo needed...
AcquisitionCross-sell Retention
a state of the art system that applies
segment-specific and automatic rewarding
for each customer
a rewarding system with discounts at
shopping centers and service providers and
priority customer service at call center
the Brand PartnershipWith
Classic Loyalty Ooredoo gained...&
to engage new customers to its ecosystem
to maximize its retention by establishing organic
link among customers, the bank, and the retail
sector
BankMed also chose PayFlex Loyalty Suite...
...a comprehensive infrastructure including a gift card
system that supports international use,
a POS network,
a Kiosk network and
web portals for customers, the bank, and participating
stores.
BankMed reached…
With PayFlex Loyalty Suite...
The Classic Loyalty and
Brand Partnership boosted
the company's "acquisition" goal.
AcquisitionCross-sell Retention
Qatar National Bank chose PayFlex Loyalty Suite
Qatar National Bank needed to…
reward customers for utilizing low cost banking
channels such as the online branch
engage new customers to the rewards program
increase retention by motivating customers to
actively participate in the program
Life Rewards loyalty program has been developed with
dynamic campaigns and cross loyalty integrations
Customers are offered the opportunity to gain points
not only for card usage but also for use in other banking
services.
Internet banking was placed at the centre of the loyalty
transactions to increase its use.
As a result of PayFlex Loyalty Suite...
Classic Loyalty
The Brand Partnership
&
AcquisitionCross-sell Retention
helped QNB to maximise cross-sell and retention
benefits.
Turk Telekom is another Telco company
choosing PayFlex Loyalty Suite.
Before PayFlex Loyalty Suite
retain its landline, broadband, and mobile
subscribers in the fierce competition
increase individual and corporate customer
loyalty
offer discounts at various brands
Turk Telekom needed to...
Tekno Kumbara program was implemented: It is a
flawless infrastructure which offers a variety of
privileges to the +16 million customers of the
company.
The corporate product sales of Turk Telekom is
increased.
As a result of the PayFlex
Loyalty Suite
AcquisitionCross-sell Retention
Türk Telekom boosted the Cross-sell and
Retention benefits with Brand Partnership
modules.
So, what is your
business objective?
What do you need to achieve?
Acquiring new customers?
Maximizing retention?
Increasing market share with up
sell & cross-sell activities?
Visit us at
www.payflexinnova.com
Send us
an
e-mail
Call usRequest
a demo
İstanbul
İTÜ Ayazağa Kampüsü
Teknokent ARI4 Binası
No: 2-1 34469 Maslak
T +90 212 329 70 00
F +90 212 286 44 02
Ankara
Türk Telekom Ar-Ge Binası
ODTÜ Teknokent Üniversiteler Mah.
No: 15, B Blok 06800 Çankaya
T +90 (312) 201 70 00
F +90 (312) 210 16 96 A Turk Telekom Company
info@innova.com.tr

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PayFlex Loyalty Suite

  • 1.
  • 2. Perfecting the way you acquire new customers, maximise retention and manage customer engagement.
  • 3. What is PayFlex Loyalty Suite?
  • 4. PayFlex Loyalty is... A dynamic suite which is initiated by the activities of your customers, employees and partners or the data you have. PayFlex Loyalty Suite is ideal for Telco, Retail, Banking industries...
  • 5. Let's build your loyalty solution in 3 steps >>>
  • 6. Let's build your loyalty solution in 3 steps with PayFlex Loyalty Suite... First, you will define your ultimate business goals. Next, we will work on the strategies to build the best solution for your business Finally, we will build the right solution for you to get the maximum benefits. 1 2 3
  • 7. and let us take you there. Define your ultimate business goals1 STEP
  • 8. Increase customer loyalty? Maximize retention?Increase wallet share? Create a tier program for partners/resellers? Increase sales team’s motivation and commitment? Acquire new customers?Increase cross-sell & upsell? 1 STEP Let’s define your ultimate business goals What do you need to achieve?
  • 9. Identify your strategies... ...to build the best solution for your business 2 STEP
  • 10. Gamify Your business Utilize social media for brand awareness Create omni-channel consistency Boost online and mobile interaction Send personalized offers Implement location based technology Instantly launch exclusive discounts & rewards Identify your strategies 2 STEP To achieve your goals, you can...
  • 11. ...to help you reach your goals. We build the right solution... 3 STEP
  • 12. We build the right solution For sales teams & partners Sales Team Motivator 3 STEP For customers Classic Loyalty Instant Offers (Location and event based) Brand partnership
  • 13. PayFlex Loyalty Suite is flexible because you can add any of the Loyalty Suite modules on your existing loyalty system or you can start building a loyalty system from scratch. Brand partnership Classic LoyaltyAuctions Points & Discounts Instant OffersMotivation Boosters Sales Team Motivator Gamification AcquisitionCross-sell Retention Boost your benefits
  • 14. Boost your benefits AcquisitionCross-sell Retention If you want to maximize your cross-sell benefits, you can choose one or more of the modules below. Brand partnership Classic LoyaltyAuctions Points & Discounts Instant OffersMotivation Boosters Sales Team Motivator Gamification
  • 15. Boost your benefits AcquisitionCross-sell Retention If you want to maximize your Acquisition benefits, you can choose one or more of the modules below. Brand partnership Classic LoyaltyAuctions Points & Discounts Instant OffersMotivation Boosters Sales Team Motivator Gamification
  • 16. Boost your benefits AcquisitionCross-sell Retention If you want to maximize your Retention benefits, you can choose one or more of the modules below. Brand partnership Classic LoyaltyAuctions Points & Discounts Instant OffersMotivation Boosters Sales Team Motivator Gamification
  • 17. Boost your benefits If you choose all of these modules in Loyalty Suite, you can maximize cross-sell, retention and acquisition benefits all at the same time. AcquisitionCross-sell Retention Brand partnership Classic LoyaltyAuctions Points & Discounts Instant OffersMotivation Boosters Sales Team Motivator Gamification
  • 18. Leading retail, telco and banking companies have chosen PayFlex Loyalty Suite... Read more to find out these companies
  • 19. Saudi Telecom Company chose PayFlex Loyalty Suite...
  • 20. to transfer its paper-based system to online, to acquire new customers and to reward customers for using their services The objectives of STC were: Before PayFlex Loyalty Suite...
  • 21. a seamless infrastructure that rewards subscribers immediately a brand partnership program where points redeemed as cash at member merchants STC created… With PayFlex Loyalty Suite...
  • 22. helped STC to reach the customer retention goal… AcquisitionCross-sell Retention PayFlex Loyalty Suite's Brand Partnership Classic Loyalty &
  • 23. We developed a loyalty system for Ooredoo
  • 24. to segment their existing subscribers to reward subscribers with meaningful rewards to acquire new customers Before PayFlex Loyalty Suite, Ooredoo needed...
  • 25. AcquisitionCross-sell Retention a state of the art system that applies segment-specific and automatic rewarding for each customer a rewarding system with discounts at shopping centers and service providers and priority customer service at call center the Brand PartnershipWith Classic Loyalty Ooredoo gained...&
  • 26. to engage new customers to its ecosystem to maximize its retention by establishing organic link among customers, the bank, and the retail sector BankMed also chose PayFlex Loyalty Suite...
  • 27. ...a comprehensive infrastructure including a gift card system that supports international use, a POS network, a Kiosk network and web portals for customers, the bank, and participating stores. BankMed reached… With PayFlex Loyalty Suite...
  • 28. The Classic Loyalty and Brand Partnership boosted the company's "acquisition" goal. AcquisitionCross-sell Retention
  • 29. Qatar National Bank chose PayFlex Loyalty Suite
  • 30. Qatar National Bank needed to… reward customers for utilizing low cost banking channels such as the online branch engage new customers to the rewards program increase retention by motivating customers to actively participate in the program
  • 31. Life Rewards loyalty program has been developed with dynamic campaigns and cross loyalty integrations Customers are offered the opportunity to gain points not only for card usage but also for use in other banking services. Internet banking was placed at the centre of the loyalty transactions to increase its use. As a result of PayFlex Loyalty Suite...
  • 32. Classic Loyalty The Brand Partnership & AcquisitionCross-sell Retention helped QNB to maximise cross-sell and retention benefits.
  • 33. Turk Telekom is another Telco company choosing PayFlex Loyalty Suite.
  • 34. Before PayFlex Loyalty Suite retain its landline, broadband, and mobile subscribers in the fierce competition increase individual and corporate customer loyalty offer discounts at various brands Turk Telekom needed to...
  • 35. Tekno Kumbara program was implemented: It is a flawless infrastructure which offers a variety of privileges to the +16 million customers of the company. The corporate product sales of Turk Telekom is increased. As a result of the PayFlex Loyalty Suite
  • 36. AcquisitionCross-sell Retention Türk Telekom boosted the Cross-sell and Retention benefits with Brand Partnership modules.
  • 37. So, what is your business objective? What do you need to achieve? Acquiring new customers? Maximizing retention? Increasing market share with up sell & cross-sell activities?
  • 38. Visit us at www.payflexinnova.com Send us an e-mail Call usRequest a demo İstanbul İTÜ Ayazağa Kampüsü Teknokent ARI4 Binası No: 2-1 34469 Maslak T +90 212 329 70 00 F +90 212 286 44 02 Ankara Türk Telekom Ar-Ge Binası ODTÜ Teknokent Üniversiteler Mah. No: 15, B Blok 06800 Çankaya T +90 (312) 201 70 00 F +90 (312) 210 16 96 A Turk Telekom Company info@innova.com.tr