1. Connect Collaborate Innovate
IT SOLUTION
CRM OFFERING
BY INTERLACE
OVERVIEW
In current scenario of sti competition for any business enterprise has to retain their existing customer and identify a
new customer for survival and increasing its pro t. Customer relationship management (CRM) is a widely-implemented
strategy for managing a company’s interactions with customers, clients and sales prospects. CRM is a process or
methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with
them. Generally CRM consists of three Modules: Sales, Marketing and Service.
Interlace provides CRM solutions that can work along with your existing systems with the scalability as the business
grow to provide you enduring value. By using on-premise software and online services that work the way people want
to work, able to make informed decisions and quickly adapt to rapid change. We provide complete CRM solutions with
required integration to legacy systems and other applications. We tailor and customize CRM applications for Mid-sized
and Enterprise levels.
CRM OFFERING
BFSI Distribution Education Energy Insurance Realty Retail
Consulting Con guration Customization
Analytics, Reports
Installation Integration
and Dashboards
Data
Migration Training Support

2. We o er the best-in-class CRM applications and solutions with a choice of technologies to suit our customer's unique
business requirements and strategies. Mature methodologies are followed to design and implement scalable, reliable,
robust, secure and easy-to-maintain business applications.
Interlace CRM is designed to provide mid-sized companies leading-edge functionality that is easy to customize, use and
manage. Interlace provides diverse tools for improving customer experiences and connecting immediate growth
opportunities across marketing, sales and customer service.
The Interlace team comprises of a
competent group of young
Best E ective professionals, well-versed in the
Practices Strategies diverse domains of Information
Technology, Certi ed and Imple-
mented CRM Applications for
Informed Enterprise and SMBs and
Decisions supported by resources with
Analytics Build, Communicate decades of experience in various
and and Retain the industries. Their analytical and
Dashboards Relationship through adept skills at delivering solutions
Interlace CRM make complex & challenging tasks
Business look remarkably simple. The
Process Fit passion to perform and inherent
entrepreneurial zeal are the
360 degree
di erentiating factors that make
View Team with
CRM us strive towards exceptional
competency levels of excellence.
CRM STRATEGY
Processes People Technology
We analyze your Easy to Use, Navigate, and Closely aligned with
business processes and Learn CRM solution will Processes, We o er the
work ows and help the Core User team Technology that is easily
re-engineer basis the to improvise productivity integrated with legacy
requirement to t them in by Collaboration and systems and provide
to CRM application. team work. automation and support.
Development and Delivery Center MENA
9/D12, Sipcot IT Park,
Interlace FZ LLC
Siruseri 603 103,Tamil Nadu, India.
Tel : +91444296 4444 / 4557 9414 / 2371 040 O ce: # 203, Al Thuraya Tower-1,
Fax : +9144 2489 2001. Dubai Internet City, Dubai,
Chennai 600 083, United Arab Emirates. P.O. Box: 502029.
Tamil Nadu, India. Tel: +97144377558/ 044464230
Tel :9144 45579414 Fax: +97144377559
Fax :+914424892001 Sales@interlacemena.com
sales@interlaceindia.com