This document discusses Zero2Ten, a company that is exclusively focused on Microsoft technology like Dynamics CRM. It summarizes Zero2Ten's history and services, including that it was founded in 2008, has over 20,000 CRM seats across 750+ customers, and offers a fixed fee program. The document also provides testimonials from customers like Victrex and Element 6 who praise Zero2Ten's implementation expertise and ability to seamlessly migrate and integrate Dynamics CRM.

1. Microsoft Dynamics
CRM and Zero2Ten
Adam Spurr
SVP Global Sales
adam.spurr@zero2ten.com

2. Agenda for Today
“Zero2Ten really do know
Dynamics CRM inside and out”
Paul Williams, Element 6
Head of Group IM

3. Microsoft Dynamics CRM Momentum

4. Partner Advisory Council & Inner Circle
Right
Person
Right
Message
Right
Time

5. Zero2Ten – Our Company
• Founded 2008
• Key principals and team among the industry
finest
• Exclusively focused on Microsoft technology
• Born in the Cloud
• First 100% fixed fee program based partner
in the market
• 20,000 seats across 750+ customers CRM
under management
• Locations across North America and UK

6. 2009 2010 2011 2012
2013
2013 PARTNER OF THE YEAR
Microsoft Dynamics
UK Partner of Year
Finalist
2013
2013
2014
2014 PARTNER OF THE YEAR
Microsoft Dynamics
Cloud Partner
Winner
2014
2014
Microsoft Dynamics CRM Accreditation
2012 PARTNER OF THE YEAR
Microsoft Dynamics
Cloud Excellence Partner
Winner
2011 PARTNER OF THE YEAR
Microsoft Dynamics
Cloud Excellence Partner
Winner

7. Zero2Ten EMEA Customers

8. Victrex
• Victrex plc, are is the world’s leading manufacturer of high performance polyaryletherketone materials
• Victrex plc, comprises two divisions: Victrex Polymer Solutions that focuses on transport, industrial and the electronics markets and
Invibio Biomaterial Solutions that focuses on providing specialist solutions for medical device manufacturers.
• Serving over 30 geographies worldwide across Automotive, Aerospace, Energy & Industrial, Electronics and Medical.
• Victrex employ over 650 people worldwide and are listed on the London Stock Exchange, with a market capitalisation of over £1.5bn.
What did Zero2Ten do for them?
• Business units around the world
– Advanced Marketing Management
– Business Development
– Client Relationship Management
– Customer Service
– Inside View/ CoreMotives/ c360/ Resco
• Global Roll-out
• Started on CRM 2011 upgraded to CRM 2011
• 75 users up to 255 Users
– Centralized IT admin /support with regional peer
support
– SAGE ERP then AX ERP integration
– Global user adoption champion

9. Paul Williams –
Group IM Manager
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“I had worked with Zero2Ten
before, I liked their fixed price
approach; they tell you what
they are going to do and they
deliver it.”
“There were no problems at all
with migration and integration.
Zero2Ten really do know
Dynamics CRM inside out.”

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11. Harry Stefanou – V
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“We selected Zero2Ten because
we wanted to work with an
organization that would help us
quickly deliver CRM to our team
that was simple to use and
aligned well with our business
objectives.”

12. Zero2Ten US Customers
Transportation Technology Featured
Services Manufacturing

13. Increase Leads
& Build Pipeline
Maximize Time
Spent Selling
Increase Lead
Handling &
Responsiveness
Improve
Forecasting
Accuracy &
Quota Visibility
Better Support
for
Management
Decision Making
Improve
Customer
Service &
Responsiveness
Improve
Account
Management
Improve Overall
Operational
Efficiency
Top 10 Business Outcomes
Improve
Interactions
with Prospects,
Customers &
Partners
Increase
Revenue from
Existing
Customers
Find
Win
Grow

14. Zero2Ten Customer Experience
• General Overview
• Demo + Modeled Demo
• Free Scoping / Paid Discovery
• Proposal/Agreements
• Contracts
Assess and Select
Realize and Empower
• 100% Fixed Fee
• Rapid Turn Time
• Keep it Simple
• Inclusive process
• 30 day Adoption Assurance
• 12 Month support program
• Focus on adoption and results
Adopt2Win

15. Corporate Adopt2Win Schedule
Q1 Q2 Q3 Q4
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
Monthly
Adoption
Sessions
40 Consulting Hours
Black Belt Training
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
Advanced
Learning
Lab
CRM Administration Coaching – adopt2win@zero2ten.com
Semi
Annual
Executive
CRM
Workshop
Pre Workshop
Planning
Semi
Annual
Executive
CRM
Workshop
Pre Workshop
Planning
Business Administrators
Recommendation
Document and
Session
Recommendation
Document and
Session
Adopt2Win

16. Adopt2Win – Beyond Go Live
“Having worked on various deployments
projects within 5 divisions of O’Neal Steel
over the past 25 years, I can honestly say
that Zero2Ten provided one of the most
comprehensive consulting and technical
delivery services I’ve experienced to date.”
David Goff, Sales & Marketing
Manager, O’Neal Steel

17. “Zero2Ten really do know
Dynamics CRM inside and
out”
Paul Williams, Element 6
Head of Group IM
“We selected Zero2Ten because we wanted
a partner who would ensure that we
stayed focused on how to leverage CRM to
make our team more productive, not just
come in and implement features we
thought we wanted.”
“Zero2Ten became an extension of our
project team which meant the process of
implementation was seamless. This has
been the best CRM deployment I have ever
been involved in.”
James Fleming, Group IT Director,
Victrex
Brian Moriarty, General Cable
Vice President Sales
“We liked everything that Zero2Ten were
saying; they immediately understood our
business challenges and the need for a fast
turnaround.”
James Fleming, Group IT Director,
Victrex
“There were no problems at all with
migration and integration. Zero2Ten really
do know Dynamics CRM inside out”
Paul Williams, Head of Group IT,
Element 6

18. Summary – Why Zero2Ten?

19. Q&A
Adam Spurr
SVP Global Sales
adam.spurr@zero2ten.com