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Art Hall

18 Slideshow
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Privacy Do's and Don'ts for Customer Service Representatives
byArt Hall
 
Developing a Customer Win Back Strategy
byArt Hall
 
A Primer on Channel of Choice Initiatives
byArt Hall
 
Making Your Call Center the Heart of Your Strategy
byArt Hall
 
Applying Six Sigma Principles to Project Management
byArt Hall
 
When Your Customer Speaks You Better Listen
byArt Hall
 
Emerging Market Trends Impacting Call Center Strategy 2006
byArt Hall
 
Making the Most of Multi-Channel Strategies
byArt Hall
 
The Role of Lean Six Sigma in Contact Centers
byArt Hall
 
Cashing in on the Customer Experience
byArt Hall
 
Maximizing the Potential of Quality Assurance in Your Contact Center
byArt Hall
 
Secrets of Customer Onboarding
byArt Hall
 
How to Define the ROI of Your Quality Assurance Program
byArt Hall
 
Averting the Mobile CRM Cliff
byArt Hall
 
Selecting the CRM that Aligns with Your Business
byArt Hall