Public libraries in NSW are operated by local governments. There are 368 public libraries and 22 mobile libraries that served over 36 million visits last year. As web 2.0 tools become more prevalent, libraries are using these tools to assist patrons, deliver services online through platforms like blogs and Flickr, and act as "life coaches for the digital age" by helping patrons use tools like social media, egovernment services, and tutorials for seniors. The 2,300 public library workers in NSW are building skills in web 2.0 and using tools like wikis, Twitter, blogs and Flickr to provide professional development, services, knowledge sharing, and interact with patrons.
Presented at IFLA's WLIC in Québec City, Canada (IT Section) - August 2008.
Presents an overview of the ongoing journey of East Renfrewshire Library and Information Service
(ERLIS) as it attempts to embrace the concepts of Web 2.0 and Library 2.0 within the constraints of a
limited financial budget. It also presents a step by step guide for other library services interested in
joining the social networking community; highlighting challenges and offering solutions based on the
experiences of ERLIS.
Presented at IFLA's WLIC in Québec City, Canada (IT Section) - August 2008.
Presents an overview of the ongoing journey of East Renfrewshire Library and Information Service
(ERLIS) as it attempts to embrace the concepts of Web 2.0 and Library 2.0 within the constraints of a
limited financial budget. It also presents a step by step guide for other library services interested in
joining the social networking community; highlighting challenges and offering solutions based on the
experiences of ERLIS.
Facebook, MySpace, and Twitter - how they're being used by public libraries (for the Association of Connecticut Library Boards' Trustees' Boot Camp - October 2007).
This is a ficticious library that Krista and I created. Our goal was to assess what library needs were most critical to present to the town manager. We worked off a five year plan. See what you think...
Done for classes at the Department of Library and Information Studies, University of the West Indies, Mona Campus.
Uploaded to be accessible to students studying the topic.
This paper deals with the modern technologies used for proving services to the modern users. Modern users very need bases. They want much-pinpointed resources rather than a
full document. So libraries are also becoming modern information centres. The internet made this job very easy for the professionals for providing the on campus as well as from
outside for accessing the resources. Various tools are using for these purposes. DSpace is considered one of the KM tools.
Technology Trends in Libraries - Today & TomorrowRachel Vacek
This presentation discusses the basic concepts of Web 2.0 and how they are being used in libraries. It provides examples of these concepts, and emphasizes that over the next several years, the concepts of Web 2.0 (collaboration, participation, tagging, community, etc.) will only grow, but the actual technologies themselves will change.
The presentation discusses about Social Media (SM), why do libraries use SM?, Social Media Policy, best SM practices in academic libraries and how to keep the Library SM live and dynamic.
Facebook, MySpace, and Twitter - how they're being used by public libraries (for the Association of Connecticut Library Boards' Trustees' Boot Camp - October 2007).
This is a ficticious library that Krista and I created. Our goal was to assess what library needs were most critical to present to the town manager. We worked off a five year plan. See what you think...
Done for classes at the Department of Library and Information Studies, University of the West Indies, Mona Campus.
Uploaded to be accessible to students studying the topic.
This paper deals with the modern technologies used for proving services to the modern users. Modern users very need bases. They want much-pinpointed resources rather than a
full document. So libraries are also becoming modern information centres. The internet made this job very easy for the professionals for providing the on campus as well as from
outside for accessing the resources. Various tools are using for these purposes. DSpace is considered one of the KM tools.
Technology Trends in Libraries - Today & TomorrowRachel Vacek
This presentation discusses the basic concepts of Web 2.0 and how they are being used in libraries. It provides examples of these concepts, and emphasizes that over the next several years, the concepts of Web 2.0 (collaboration, participation, tagging, community, etc.) will only grow, but the actual technologies themselves will change.
The presentation discusses about Social Media (SM), why do libraries use SM?, Social Media Policy, best SM practices in academic libraries and how to keep the Library SM live and dynamic.
Online and on track: delivering solutions for public library clients now an...PublicLibraryServices
Presented at the LG Web Network We Believe in Community Conference Sydney, 18-19 August, 2011
Opportunities and challenges that digital technology presents for local government and the future of public libraries.
Reference Services & Social Networking - Being on the cutting edge of engagmentAriel Dagan
An analysis of current Reference Services trends in use of Social Networking by libraries in North America and Canada. This is part of a presentation of graduate work in Reference and Information Services at University of Rhode Island with Professor Amanda Izenstark.
Emerging Technologies in the Workplace For Quality ServiceFe Angela Verzosa
presented at the Seminar on the theme “Basics and Beyond Librarianship: Towards a Compleat Librarian,” held at Holy Angel University, Angeles, Pampanga on September 9, 2009
Effective utilization of social networking for improving the quality of highe...Chetan Hegde M
Paper presented at the National Conference on Information Literacy and Higher Education in the Digital environment organized by Karnataka State Open University, Mysore on March 30th, 2011.
Engaging Academia Through Library 2.0 tools: a case study: Education Library,...Johann van Wyk
Presentation by Johann van Wyk at the African Digital Scholarship and Curation Conference held from 12-14 May 2009 at CSIR Conference Centre, Pretoria, South Africa
INFLUENCE OF SOCIAL NETWORKING SITES ON LIBRARY AND INFORMATION CENTERS IAEME Publication
This paper is mainly focused on the latest development in the area of library science where the
need of social networks is playing a vital role in dissemination of information to the users. Present
days everyone is connected with each other by means of various social networks like twitter, face
book, linked in, flicker etc. Social networking sites are one of the new technologies offering
academic libraries the opportunities to reach out the users of the library. This became an effective
medium to exchange knowledge and skills of the library professionals and users also
Web 2.0, library 2.0, librarian 2.0, innovative services for sustainable car...Cheryl Peltier-Davis
Abstract
Caribbean libraries are being challenged to adapt to changes in the external environment. Challenges in the form of budget cuts and shrinking resources, retraining staff and reorganizing workflows, delivering traditional and innovative services to an Internet -savvy consumer, and competition from aggressive rival information services such as Google. As a result of these and other challenges in this increasingly complex and virtual environment, library administrators have been coerced into becoming more creative in their attempt to provide new and improved facilities, products and services. This paper analyses the linkages between Web 2.0, Library 2.0 and Librarian 2.0 and discusses the benefits of developing library services centered on the Web 2.0 model. The paper identifies specific Web 2.0 technologies such as blogs, wikis, social networks, folksonomies (tagging and tag clouds), RSS feeds, podcasts, instant messaging and mashups and suggests ways Caribbean libraries can harness and integrate these technologies to provide innovative and sustainable library services. The paper also provides a comprehensive resource list of these emerging technologies which are available free on the Internet.
Presented by Fe Angela M. Verzosa at the forum sponsored by the Ortigas Center Library Consortium held at the Jose Rizal University, Mandaluyong City, on 5 March 2010
Convergence in the digital world: Web 2.0, content, the librarian and the com...Mark-Shane Scale ♞
Workshop presentation for Library and Information Association of Jamaica conducted Friday, June 19, 2009 at the
Multi Purpose Room , US Embassy, 142 Old Hope Road , Kingston 6
10:00 am – 12 noon.
Social Networking Literacy Skills: Recasting the Readers Services Librarians'...Fe Angela Verzosa
Presented at the Philippine Association of Academic/Research Librarians' Summer Seminar-Workshop on the theme “Librarians at their Best: Envisioning and Realizing Multilevel and Progressive Readers Services” (Lyceum of Aparri, Cagayan, 29 April - 1 May 2009) by Fe Angela M. Verzosa.
Lecture presented at the 5th CE Logic Conference on the theme "Linked: Living Together Through Technology", held at Chateau Royale, Nasugbu, Batangas on 23 May 2013
The IMLS National Digital Platform & Your Library: Tools You Can UseTrevor Owens
As libraries increasingly use digital infrastructure to provide access to content and resources, there are more and more opportunities for collaboration around the tools and services that they use to meet their users’ needs. To this end, the Institute of Museum and Library Services (IMLS) is making substantial investments in developing collaborative and sustainable technical and social digital infrastructure for libraries through the National Digital Platform initiative. In this talk, you will learn about a series of digital tools, services, training opportunities and resources IMLS is funding through the National Leadership Grants for Libraries Program and the Laura Bush 21st Century Librarian Program. The presentation will focus on ongoing projects and efforts that you and your library can get involved in and make direct use of. It will also provide insight into how you could develop competitive proposals for projects that could be funded through this national effort.
Similar to Libraries and Collaboration with Local Government (20)
Prepared by Louise Kopecny, presented by Carolyn McLeod at the Reference and information services group meeting at Marrickville Library 20 February 2020
Part of a small team based at the State Library that works with the network of public libraries around NSW. Our role is to provide leadership and advocacy for public libraries and to promote the development of public library services in NSW
Photo credit: State Library of NSW Role of public libraries has expanded: FROM: Books and programs like storytime, book clubs, holiday activities TO INCLUDE: Local free access point for internet Assistance in finding information online Services delivered online
As you can see from these figures the uptake of web 2.0 in our communities is increasing. However there are still a lot of people in our communities who aren’t familiar with these tools. Source: Buzz Numbers aggregrated these numbers from Nielsen Online Consumer Generated Media Report, Nielson Netratings and Universal McCann 2008 reporting http://www.buzznumbershq.com/blog/2008/12/australian-social-media-usage.html
Skills needed in the library profession Increasingly public library staff are taking on a new role, a role f uturist, inventor and author, Mark Pesce, suggests is as life coaches for the digital age. Assisting people to use online information and services Tutorials (especially for seniors) Imagine yourself out of the workforce for the last 10 years, Google was brand new, everyone was using Alta Vista and Yahoo…! Maybe you didn’t even have an email address. Egovernment (eg. RTA, eTax, applying for jobs etc.)
To assess the knowledge gap we were dealing with we asked people commencing the course to identify themselves as UNFAMILIAR, NEW USER, USER or POWER USERS of a range of web 2.0 tools You can see the UNFAMILIAR section is very high – this demonstrates a huge gap in both AWARENESS OF THE TOOLS and consequently SKILLS in using these web 2.0 tools. Some of these tools are critical for people to be aware of as the library industry is embracing them rapidly to develop new ways of delivering services and to allow clients to communicate and collaborate with libraries.
This is the course we offered: It’s designed to introduce tools, show how libraries are using them and encourages participants to use the tools. Everyone set up a blog which was their learning diary to keep track of their journey. The course looks at more than 25 web 2.0 tools and to date more than 1,000 library staff have participated.
Reference Excellence is a library training course that has been built by a committee of NSW library staff across a number of library locations using a wiki as the platform. The resource continues to grow with a number of people sharing the responsibility of editing and quality control and a larger group contributing content.
The NSW Reference and Information Services Group is using Twitter to: Alert reference librarians to new resources Tweet during training days so that colleagues who can’t attend the program can follow some of the information shared
This is a great example of a public library using a tool – in this case, delicious – to bookmark websites for their library clients. These links can be accessed via the library’s website and clients can also add the library’s delicious account to their own network.
The Southern Tablelands Regional Library is based in Goulburn, they’ve developed a huge following for their local history blog which features information and photos from their collection and encourages people with an interest in the area to share their knowledge. Some libraries have used these types of tools to crowd source information to identify people in old photos and find out more about historical local identities and events.
Flickr is a really useful tool for libraries to Capture current events Hold photographic competitions eg. Manly’s H20 youth photo competition
The State Library is contributing photos to the Flickr commons, with staff all astonished to find that a few hundred photos have been viewed more than a million times! Some of our photos have developed quite active social lives being favourited, having comments and tags added and even being invited to join groups with other similar photos. We have been puzzled about some of the comments added to our Antarctica photos, until we realised they were in Icelandic and other languages. http://www.flickr.com/photos/statelibraryofnsw/sets/