Online and on track  delivering solutions for public library clients now  and into the future CC-BY-NC-SA Mylee Joseph, Consultant Public Library Services, State Library of NSW LG Web Network   We Believe in Community Conference   Sydney, 18-19 August, 2011
Outline Stereotypes vs reality Warehouses or workshops?  epublishing and book industry Social lives of libraries Hacking the library Going mobile Games and gamification
CC:  Road Crew  by Runran Stereotypes vs reality
The Librarian  http:// www.youtube.com/watch?v =mJT-htIb8bM   used with permission by  Legoander
Public Libraries providing information and recreational reading community building  community engagement using digital technology to: deliver library services create new services communicate with clients  archive information for posterity
139 libraries in the greater Sydney area Image:  http://www.sl.nsw.gov.au/services/public_libraries/about/metro_map.html  Map Data  ©Google, 2011, Whereis(R), Sensis Pty Ltd
235 libraries in rural and regional NSW Image:  http://www.sl.nsw.gov.au/services/public_libraries/about/regional_map.html   Map Data  ©Google, 2011, Whereis(R), Sensis Pty Ltd
No one uses libraries anymore  … do they? over the last 5 years: visits to NSW public libraries have  grown by 15%  to over 37 million pa loans increased to  over 50 million pa Internet use in libraries has grown by more than one third Source: NSW Public Library Statistics 2009/10  http://www.sl.nsw.gov.au/services/public_libraries/statistics/docs/2009_10statistics.pdf
Your libraries may get busier… the  ageing of the Australian population more retirees who have time but limited incomes library use is likely to increase  with a much larger 85 years and older population demand for services such as home delivery will increase e-government  and an increasing reliance on the internet to distribute information and services multicultural communities  requiring materials in community languages, English as a second language and support for new arrivals learning about living in Australia increasing recognition of the vital role of  early literacy activities  before school begins in developing reading readiness the  digital divide  which limits use of the internet for many people in the community due to a lack of access or skills.
Libraries are a small part of local government … aren’t they? In 2009/10: 3.3 million members  (46% of the NSW population) local govt expenditure = $303 million  state govt expenditure = $25.5 million 13.7 million library items open  14,800 hours per week 2,365 employees Source: NSW Public Library Statistics 2009/10  http://www.sl.nsw.gov.au/services/public_libraries/statistics/docs/2009_10statistics.pdf
Warehouse or workshop? YOUMedia, Chicago http://youmediachicago.org
Libraries and digital literacy YOUMedia, Chicago Public Library  http:// youmediachicago.org /   “ Teens learn how to use a variety of technology and digital equipment, including still and video cameras, drawing tablets, and video and photo editing software. YOUmedia also provides an in-house recording studio featuring keyboards, turntables, and a mixing board.” The Edge, State Library of Queensland  http:// theedge.slq.qld.gov.au /home/what   “ offers space for collaborative learning, experimentation and exploration of craft, technique and technology connecting informal learning with formal education, creative, cultural and business networks”
http://twitter.com/#!/nataliejcollins/status/103632164364632065 http://twitter.com/#!/ALIANational/status/103627932882305024
Source:  Road Map for the Digital City: Achieving New York City’s Digital Future  http://www.nyc.gov/html/media/media/PDF/90dayreport.pdf
e-publishing and the  book industry epublishing and book industry http://ebook-reader-review.toptenreviews.com/kobo-wireless-ereader-review.html
Changes in the book industry In 2011, the book industry in Australia has experienced a year of unprecedented upheaval, characterised by media reports of the “death of the book” or at least the paper object we recognise as a book, the rapid growth of ebooks, a proliferation of ereader devices, the impact of online retailing and the loss of many local bookstores. All of these things have impacts for public libraries…
( Borders  is  closing  down image by  Stephen McKay, CC BY-SA 2.0
REDgroup went into voluntary administration earlier this year, trailing debts of $170 million. By mid-July, all of its  26 Australian-based Borders stores, along with 114 Angus & Robertson shops , had been shut down, with the loss of more than 2000 jobs. Together, these chains accounted  for 20 per cent to 25 per cent of the nation's retail book sales. Source: Neill, R. (August 13, 2011) Paging all authors in  The Australian   http://www.theaustralian.com.au/news/arts/paging-all-authors/story-e6frg8n6-1226111025099
Australian digital publishing trends Book Industry Strategy Group ( BISG ) reports in September on a “strategy for securing Australia’s place in the emerging digital book market”. 32.6% of Australian publishers are currently in the process of developing their digital strategy 26.3% admitted to having no digital strategy at all Source: CAL Digital Publishing Trends Survey May 2011  http://www.copyright.com.au/assets/documents/SurveyRawData_CAL%20Website%20Version.pdf
http://twitter.com/#!/Techland/status/75701306962087937 Simultaneous print and digital publishing
Geographic restrictions and territorial rights Publishers trade geographic publishing rights (to print, distribute and promote a title in their local market) In Australia, geographic publishing rights are legislated territorial rights. Geographic boundaries from print publishing have been applied to digital and electronic rights Source: The future of the book http://www.futureofthebook.org.au/news/recommendations-to-the-book-industry-strategy-group/
Source:  Gottliebsen , R. (2011, Aug 1) Hurtling towards a retail cliff.   Business spectator.  Online purchasing of books from overseas has had a significant effect on the local market.
e-reader options in Australia Kobo e-readers (via Collins)  = 2.4 million e-titles  Neill, R. (August 13, 2011) Paging all authors in  The Australian   http://www.theaustralian.com.au/news/arts/paging-all-authors/story-e6frg8n6-1226111025099 Kindles (via Amazon) available in Woolworths, Dick Smith and Big W stores from 31 August 2011 Starr, M. (August, 5, 2011) Kindle soon available in Woolworths, ik Smith, Big W in  cNet Australia   http://www.cnet.com.au/kindle-soon-available-in-woolworths-dick-smith-big-w-339319902.htm Sony ereaders Smart phones, iPads and other readers...
econtent via libraries Journal articles (database subscriptions) Ebooks (via download) Audio books (via download) Digitised newspapers Photos IMPLICATIONS: Web design to optimise use Web traffic  Server space Bandwidth  Continued growth!
econtent via libraries
econtent via libraries
Source: http://trove.nla.gov.au/newspaper
Source: http://trove.nla.gov.au/newspaper
Maximising use of library eContent resources website design discovery tools simplifying remote authentication marketing  training staff optimising for smart phones  website as a digital branch library (online services platform)  Further info: Ross Balharrie  [email_address]   http://www.nswnet.net/
Social lives of libraries
http://nswpubliclibrarieslearning2.blogspot.com/
 
 
 
The beautiful Montbretia flower photo shown here is our  6 billionth photo ! ... Over the last 5 years uploads have been increasing 20% year-over-year and we love hitting a milestone like this.  Source: Kremerskothen, K.  (April 4, 2011)  6,000,000,000  in  Flickr Blog  http://blog.flickr.net/en/2011/08/04/6000000000/
http://www.flickr.com/photos/24515188@N08/sets/
http:// www.flickr.com/photos/statelibraryofnsw/sets /
Retrieved from  http://twitter.com/#!/craigthomler/statuses/100704988719886337   9 August 2011
 
http://libraryhack.org/
http:// www.conviz.info A web app mashing up data from the British Convict Transportation Registry (123,000+ entries)  http://libraryhack.org/2011/05/30/conviz/
Going mobile Picture credit  http://techgenie.com/wp-content/uploads/Smartphones8.jpg
 
 
Games and gamification Picture credit: Ellen Forsyth http://gamesandlibraries.wetpaint.com/photo/10093212/Group+picture#fbid=iw1NpcW3h8g
Source:  Gartner  Emerging Trends and Technologies  http://www.gartner.com/
Libraries using games Community engagement / crowdsourcing Programs (board games / electronic) Summer reading club vs summer game Professional development tool Product design (eg. library computer systems) Further info: Ellen Forsyth  [email_address]   http:// gamesandlibraries.wetpaint.com /
http://www.digitalkoot.fi/en/splash
http:// play.aadl.org
Mylee Joseph Consultant, Public Library Services State Library of NSW  www.sl.nsw.gov.au   email:  [email_address] phone: 02) 9273 1521 twitter: @myleejoseph This work is licensed under a  Creative Commons Attribution- NonCommercial-ShareAlike  3.0 Australia License .

Online and on track: delivering solutions for public library clients now and into the future

  • 1.
    Online and ontrack delivering solutions for public library clients now and into the future CC-BY-NC-SA Mylee Joseph, Consultant Public Library Services, State Library of NSW LG Web Network We Believe in Community Conference Sydney, 18-19 August, 2011
  • 2.
    Outline Stereotypes vsreality Warehouses or workshops? epublishing and book industry Social lives of libraries Hacking the library Going mobile Games and gamification
  • 3.
    CC: RoadCrew by Runran Stereotypes vs reality
  • 4.
    The Librarian http:// www.youtube.com/watch?v =mJT-htIb8bM used with permission by Legoander
  • 5.
    Public Libraries providinginformation and recreational reading community building community engagement using digital technology to: deliver library services create new services communicate with clients archive information for posterity
  • 6.
    139 libraries inthe greater Sydney area Image: http://www.sl.nsw.gov.au/services/public_libraries/about/metro_map.html Map Data ©Google, 2011, Whereis(R), Sensis Pty Ltd
  • 7.
    235 libraries inrural and regional NSW Image: http://www.sl.nsw.gov.au/services/public_libraries/about/regional_map.html Map Data ©Google, 2011, Whereis(R), Sensis Pty Ltd
  • 8.
    No one useslibraries anymore … do they? over the last 5 years: visits to NSW public libraries have grown by 15% to over 37 million pa loans increased to over 50 million pa Internet use in libraries has grown by more than one third Source: NSW Public Library Statistics 2009/10 http://www.sl.nsw.gov.au/services/public_libraries/statistics/docs/2009_10statistics.pdf
  • 9.
    Your libraries mayget busier… the ageing of the Australian population more retirees who have time but limited incomes library use is likely to increase with a much larger 85 years and older population demand for services such as home delivery will increase e-government and an increasing reliance on the internet to distribute information and services multicultural communities requiring materials in community languages, English as a second language and support for new arrivals learning about living in Australia increasing recognition of the vital role of early literacy activities before school begins in developing reading readiness the digital divide which limits use of the internet for many people in the community due to a lack of access or skills.
  • 10.
    Libraries are asmall part of local government … aren’t they? In 2009/10: 3.3 million members (46% of the NSW population) local govt expenditure = $303 million state govt expenditure = $25.5 million 13.7 million library items open 14,800 hours per week 2,365 employees Source: NSW Public Library Statistics 2009/10 http://www.sl.nsw.gov.au/services/public_libraries/statistics/docs/2009_10statistics.pdf
  • 11.
    Warehouse or workshop?YOUMedia, Chicago http://youmediachicago.org
  • 12.
    Libraries and digitalliteracy YOUMedia, Chicago Public Library http:// youmediachicago.org / “ Teens learn how to use a variety of technology and digital equipment, including still and video cameras, drawing tablets, and video and photo editing software. YOUmedia also provides an in-house recording studio featuring keyboards, turntables, and a mixing board.” The Edge, State Library of Queensland http:// theedge.slq.qld.gov.au /home/what “ offers space for collaborative learning, experimentation and exploration of craft, technique and technology connecting informal learning with formal education, creative, cultural and business networks”
  • 13.
  • 14.
    Source: RoadMap for the Digital City: Achieving New York City’s Digital Future http://www.nyc.gov/html/media/media/PDF/90dayreport.pdf
  • 15.
    e-publishing and the book industry epublishing and book industry http://ebook-reader-review.toptenreviews.com/kobo-wireless-ereader-review.html
  • 16.
    Changes in thebook industry In 2011, the book industry in Australia has experienced a year of unprecedented upheaval, characterised by media reports of the “death of the book” or at least the paper object we recognise as a book, the rapid growth of ebooks, a proliferation of ereader devices, the impact of online retailing and the loss of many local bookstores. All of these things have impacts for public libraries…
  • 17.
    ( Borders is closing down image by Stephen McKay, CC BY-SA 2.0
  • 18.
    REDgroup went intovoluntary administration earlier this year, trailing debts of $170 million. By mid-July, all of its 26 Australian-based Borders stores, along with 114 Angus & Robertson shops , had been shut down, with the loss of more than 2000 jobs. Together, these chains accounted for 20 per cent to 25 per cent of the nation's retail book sales. Source: Neill, R. (August 13, 2011) Paging all authors in The Australian http://www.theaustralian.com.au/news/arts/paging-all-authors/story-e6frg8n6-1226111025099
  • 19.
    Australian digital publishingtrends Book Industry Strategy Group ( BISG ) reports in September on a “strategy for securing Australia’s place in the emerging digital book market”. 32.6% of Australian publishers are currently in the process of developing their digital strategy 26.3% admitted to having no digital strategy at all Source: CAL Digital Publishing Trends Survey May 2011 http://www.copyright.com.au/assets/documents/SurveyRawData_CAL%20Website%20Version.pdf
  • 20.
  • 21.
    Geographic restrictions andterritorial rights Publishers trade geographic publishing rights (to print, distribute and promote a title in their local market) In Australia, geographic publishing rights are legislated territorial rights. Geographic boundaries from print publishing have been applied to digital and electronic rights Source: The future of the book http://www.futureofthebook.org.au/news/recommendations-to-the-book-industry-strategy-group/
  • 22.
    Source: Gottliebsen, R. (2011, Aug 1) Hurtling towards a retail cliff. Business spectator. Online purchasing of books from overseas has had a significant effect on the local market.
  • 23.
    e-reader options inAustralia Kobo e-readers (via Collins) = 2.4 million e-titles Neill, R. (August 13, 2011) Paging all authors in The Australian http://www.theaustralian.com.au/news/arts/paging-all-authors/story-e6frg8n6-1226111025099 Kindles (via Amazon) available in Woolworths, Dick Smith and Big W stores from 31 August 2011 Starr, M. (August, 5, 2011) Kindle soon available in Woolworths, ik Smith, Big W in cNet Australia http://www.cnet.com.au/kindle-soon-available-in-woolworths-dick-smith-big-w-339319902.htm Sony ereaders Smart phones, iPads and other readers...
  • 24.
    econtent via librariesJournal articles (database subscriptions) Ebooks (via download) Audio books (via download) Digitised newspapers Photos IMPLICATIONS: Web design to optimise use Web traffic Server space Bandwidth Continued growth!
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
    Maximising use oflibrary eContent resources website design discovery tools simplifying remote authentication marketing training staff optimising for smart phones website as a digital branch library (online services platform) Further info: Ross Balharrie [email_address] http://www.nswnet.net/
  • 30.
    Social lives oflibraries
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
    The beautiful Montbretiaflower photo shown here is our 6 billionth photo ! ... Over the last 5 years uploads have been increasing 20% year-over-year and we love hitting a milestone like this. Source: Kremerskothen, K. (April 4, 2011) 6,000,000,000 in Flickr Blog http://blog.flickr.net/en/2011/08/04/6000000000/
  • 36.
  • 37.
  • 38.
    Retrieved from http://twitter.com/#!/craigthomler/statuses/100704988719886337 9 August 2011
  • 39.
  • 40.
  • 41.
    http:// www.conviz.info Aweb app mashing up data from the British Convict Transportation Registry (123,000+ entries) http://libraryhack.org/2011/05/30/conviz/
  • 42.
    Going mobile Picturecredit http://techgenie.com/wp-content/uploads/Smartphones8.jpg
  • 43.
  • 44.
  • 45.
    Games and gamificationPicture credit: Ellen Forsyth http://gamesandlibraries.wetpaint.com/photo/10093212/Group+picture#fbid=iw1NpcW3h8g
  • 46.
    Source: Gartner Emerging Trends and Technologies http://www.gartner.com/
  • 47.
    Libraries using gamesCommunity engagement / crowdsourcing Programs (board games / electronic) Summer reading club vs summer game Professional development tool Product design (eg. library computer systems) Further info: Ellen Forsyth [email_address] http:// gamesandlibraries.wetpaint.com /
  • 48.
  • 49.
  • 50.
    Mylee Joseph Consultant,Public Library Services State Library of NSW www.sl.nsw.gov.au email: [email_address] phone: 02) 9273 1521 twitter: @myleejoseph This work is licensed under a Creative Commons Attribution- NonCommercial-ShareAlike 3.0 Australia License .

Editor's Notes

  • #28 we’re delivering over 5 Million newspaper pages through Trove, which is 600k pages more than the 4.4M we’re due to digitise by the end of this financial year. 
  • #31 Source: http://www.grassrootsinternetstrategy.com.au/wp-content/uploads/2010/12/social-media-icons.jpg
  • #32 This is the course we offered: It’s designed to introduce tools, show how libraries are using them and encourages participants to use the tools. Everyone set up a blog which was their learning diary to keep track of their journey. The course looks at more than 25 web 2.0 tools and to date more than 1,000 library staff have participated.
  • #34 NYPL launching their new app... August 12, 2011 http://www.facebook.com/newyorkpubliclibrary http://www.nypl.org/press/press-release/2011/08/08/nypls-new-app-now-android-and-iphone
  • #39 craigthomler. (2011, August 9). Minister says that #SM is central to QLD Premier's day - requests for info, bouquets & brickbats. She personally responds to many #sm4qgov [Twitter post]. Retrieved from http://twitter.com/#!/craigthomler/statuses/100704988719886337