December
2018
1. Where is Story Box Library located on the Shoalhaven Libraries
website? (Hint: there is more than one location!)
2. A borrower asks you how to save a Story to a playlist. What would you
tell them?
3.  Why might someone want to use Closed Captioning while watching a
Story?
4. Go to the Activity Time section of the Story Kick With My Left Foot.
What is the activity?
5. What kind of borrower might be interested in accessing Story Box
Library?
 
Bonus points - subscribe to the SBL newsletter, and forward me the first
email you receive!
Happy digging!
January
2019
1. How many Italian publications does PressReader contain?
2. How many publications are available in Hebrew?
3. In which Category would you find the publication Todo
Perros?  
4. Name two features of PressReader that might appeal to
Shoalhaven Libraries borrowers.
5. Go to Delicious magazine. What is the earliest back
issue available?
Bonus points - Go to page 85 of the January 2019 edition
of Vogue Australia. Which fragrance ‘smells like summer?’
How much does it cost?
Happy digging!
February 2019
1. How many people can the Nowra Library meeting room
seat?
2. Which section of the Digital Library includes links to
information on drugs and the law?
3. How many items can a home library member borrow?
4. Where on the Shoalhaven Libraries website would you
find information for people who are looking for a new job?
5. Where on the Shoalhaven Libraries website would you
find the library’s Mission Statement?
6. Which staff member is featured on the 'Meet A Librarian'
page?
Bonus points - Where are the Shoalhaven District Rate
Books now kept?
Happy digging!
www.shoalhavenlibraries.com.au
March 2019
1. How long has Choice been around?
2. Which traditional Hot Cross Buns taste best? (And how
much do they cost?)
3. A borrower wants to purchase a new robot vacuum. They
ask you to help them find information on Choice Online.
How/where do you find the information? Which robot
vacuum/s received the best rating?
4. Click on this graphic on the Choice website.
Where will it take you?
5. Which section of the menu bar would you use to find the
Shonkys?
Bonus points: Which Shonkys 2018 winner miserably fails its
only job?
Happy digging!
For this month's Digital Dig, you'll need to log in to Choice Online.
Log in: library@shoalhaven.nsw.gov.au
Password: choice
April 2019
1. Which page/s of the Digital Library link to Mango
Languages?
2. How many languages are there to choose from? (Hint:
you can access the full range of Mango Languages at
https://mangolanguages.com/available-languages/)
3. Name two of Mango's Specialty Languages. 
4. Can non-English speakers or ESL borrowers learn English
on Mango?  
5. What type of borrower do you think might be interested
in using Mango Languages? Why?
Bonus question: At the top left of the new-look Mango
website, select the language Arabic (Egyptian). Once
you’re in, click ‘Tools’ at the top of the screen. In the
Translate tool, translate the words ‘walk like an Egyptian’
into Arabic (Egyptian). Copy and paste your result into your
answers.
Happy digging!
Mango Languages
May 2019
Happy digging!
Find Legal Answers
For this month’s Dig, head over to the State Library - https://legalanswers.sl.nsw.gov.au/
The Find Legal Answers website offers free legal information for the community of New
South Wales. It’s designed to answer everyday legal questions for everyday people. The
site is divided into topics (or pathways) that include links to relevant chapters of the Find
Legal Answers Tool Kit books, external links to articles by trustworthy legal organisations
(such as Legal Aid) legislation and other legal documents, as well as pdfs, reports and
videos.
1. A customer asks you for information on making a will. Which section (or pathway) could
you direct them to?
2. Which external article linked in the Family, Relationships and Children pathway is an
‘excellent introduction by Legal Aid NSW to family law which answers questions about
your family, your children, your property, separation and divorce, child support and
maintenance’?
3. A borrower asks you for help finding legal advice – and possibly court representation –
for an Aboriginal friend. Which organisation could they contact?
4. Name one piece of legislation linked in the Police and Crime pathway.
5. How many books are in the Find Legal Answers Tool Kit?
6. Where on the Shoalhaven Libraries website will you find links to Find Legal Answers?
June 2019
Happy digging!
Drug Info
For this month’s Dig, head back over to the State Library -
https://druginfo.sl.nsw.gov.au/
The State Library's Drug Info sub-site offers free information about drugs, alcohol and the
law for the community of New South Wales.
1. What does the term ‘polydrug use’ mean? (and which drug is most commonly involved
in risky polydrug use?)
2. A range of resources are available on the Drug Info website to support students who
are studying which subject?
3. Name one of the main international treaties about drugs that Australia has signed.
4. True or false? A person who allows their house to be used for a meeting at which
supplying prohibited drugs is discussed is knowingly taking part in the supply of drugs,
and is, therefore, committing an offence.
5. Go to the A-Z of Drugs. Which drug/s are also known by the following street names?
Toot
Moggies
Goey
Harry
Blue meanies
Hillbilly heroin
Bonus question: How many mint leaves would I need to make a Turn of the
Screwdriver?
July 2019
Happy digging!
Haynes
Manuals
AllAccess
1. Where can you find Haynes on our website?
2. How many Nissan Patrol manuals are there?
3. Go to the Volkswagen Caddy manual and find Chapter 6, Clutch.
Why would the Hydraulic system need to be bled?
4. A customer wants to access Haynes on a mobile device. Where
will they find the log in page?
Bonus Question: How many logos on the Cars page feature some
type of animal?
August 2019
Happy digging!
Shoalhaven Libraries
Staff Wiki
1.List the ways you can search the staff wiki.
2. What are the annual kilometres travelled by the mobile
library service?
3. A member comes in to borrow a book and their membership
status comes up as “banned”. Using the wiki, explain what this
means.
4. A Nowra book needs to be repaired. Which card number
should the item be issued to?
5. There is a power outage in the technology area. There are
currently no supervisors available, what do you do?
with specialguest,Gemma
September2019
Britannica Library
How may reading levels are there in Britannica Library?1.
2. Go into the Kids level of Britannica Library. How many sections is
the Animal Kingdom feature broken into?
3. Go into the World Atlas feature in the Teens section of Britannica
Library. Zoom in on South America, then Chile. (Or, search 'Chile' in
the Find A Place searchbox). What is the population of Chile?
4. A student is doing a project that involves comparing two different
countries. Which feature of Britannica Library could you recommend to
them?
5. On the home page, type 'Great Barrier Reef' into the Adult reading
level search box. How many reefs is the Great Barrier Reef actually
made up of?
Bonus Question: Web's Best Sites - Name two external Great Barrier
Reef websites that Britannica recommends.
October 2019
The App
Where would someone
with an Android device
download the app?
1.
2. How do you access the
ISBN search functionality (in
other words, scan a book's
ISBN to check our
catalogue)?
3. How do you re-order the
app menu?
4. Can you cancel a
reservation through the app?
5. How would you limit your
search results to eBooks
only?
6.What are the benefits of
adding multiple accounts to
the app?
Bonus question: Which of our
borrowers do you think would
be most interested in the app?
November 2019
Consumer Health
Complete
Where in the Digital Library will you find Consumer Health Complete?1.
2. Click on the 'Fact Sheets and Pamphlets' icon (under
'Find') and search for 'cholesterol'. How many
fact sheets and pamphlets results are there?
3. A borrower is looking for information on cataracts.
List the different ways you could search for this condition.
4. Click on the 'Surgeries & Procedures' heading in the Topics section on
the front page. Then, select 'Heart & Circulatory System'. Hit search. The
sixth result should be Pleural Effusion: Water on the Lungs by Johnson,
Cynthia M., MA. What are three symptoms of Pleural Effusion?
5. Would Consumer Health Complete be useful to someone with an
interest in alternative medicines? For example, aromatherapy or reiki?
Bonus Question: Search for 'Jacksonian epilepsy' in the Medical
Dictionary feature. Copy and paste the definition into your answers.
1. Where in the Digital Library will you find The Computer School?
2. Click on the Apple section in the top menu. How many tutorials are
there for Apple iPads (not APPS)?
3. A borrower is looking for information on cyber bullying among children.
Which section/s of the Computer School could you direct them to?
4. An elderly borrower who has very little knowledge of computers wants
to learn how to use a mouse. Where could she find a basic mouse
tutorial?
5. According to the Adobe Dreamweaver introduction, which Web
Technologies have had improved support from recent versions of
Dreamweaver?
Bonus Question: Visit the Courses page. What is the pass-rate needed for
a personal Certificate of Completion to be issued?
February 2020
The Computer
School
1. Where in the Digital Library will you find EBSCO eBooks?
2. In the sidebar, click on 'True Crime.' The tenth title listed features which
delicious beverage?
3. Type the word 'bigfoot' into the search box and hit 'Search'. You should
see the eBook called Monster Trek: The Obsessive Search for Bigfoot in
your search results. How many different ways can you download this
ebook?
4. Download Monster Trek as a PDF, and go to Chapter 2, Uwharrie
Mountains, North Carolina. What was John Smith fishing for when he
noticed something strange?
5. Name three topics in the sidebar that you think Shoalhaven Libraries
borrowers would be interested in exploring.
Bonus Question: Where would you go to find out how to find an eBook on
a Mobile Device?
March 2020
EBSCO
eBooks
1. Where in the Digital Library will you find indyreads?
2. How would you explain the log in process to a new indyreads user? (ie
what information will they need to select and/or provide to log in?)
3. How would you renew an item?
4. Is there a limit on the number of reserves someone can place?
5. Put the search terms 'library science' in the Search box. Name one
library science book you think would be useful to staff at Shoalhaven
Libraries.
Bonus Question: Where could you go to find out how to return an item
before its due date?
April 2020
indyreads

Shoalhaven Libraries digital dig staff training examples

  • 1.
    December 2018 1. Where is StoryBox Library located on the Shoalhaven Libraries website? (Hint: there is more than one location!) 2. A borrower asks you how to save a Story to a playlist. What would you tell them? 3.  Why might someone want to use Closed Captioning while watching a Story? 4. Go to the Activity Time section of the Story Kick With My Left Foot. What is the activity? 5. What kind of borrower might be interested in accessing Story Box Library?   Bonus points - subscribe to the SBL newsletter, and forward me the first email you receive! Happy digging!
  • 2.
    January 2019 1. How manyItalian publications does PressReader contain? 2. How many publications are available in Hebrew? 3. In which Category would you find the publication Todo Perros?   4. Name two features of PressReader that might appeal to Shoalhaven Libraries borrowers. 5. Go to Delicious magazine. What is the earliest back issue available? Bonus points - Go to page 85 of the January 2019 edition of Vogue Australia. Which fragrance ‘smells like summer?’ How much does it cost? Happy digging!
  • 3.
    February 2019 1. Howmany people can the Nowra Library meeting room seat? 2. Which section of the Digital Library includes links to information on drugs and the law? 3. How many items can a home library member borrow? 4. Where on the Shoalhaven Libraries website would you find information for people who are looking for a new job? 5. Where on the Shoalhaven Libraries website would you find the library’s Mission Statement? 6. Which staff member is featured on the 'Meet A Librarian' page? Bonus points - Where are the Shoalhaven District Rate Books now kept? Happy digging! www.shoalhavenlibraries.com.au
  • 4.
    March 2019 1. Howlong has Choice been around? 2. Which traditional Hot Cross Buns taste best? (And how much do they cost?) 3. A borrower wants to purchase a new robot vacuum. They ask you to help them find information on Choice Online. How/where do you find the information? Which robot vacuum/s received the best rating? 4. Click on this graphic on the Choice website. Where will it take you? 5. Which section of the menu bar would you use to find the Shonkys? Bonus points: Which Shonkys 2018 winner miserably fails its only job? Happy digging! For this month's Digital Dig, you'll need to log in to Choice Online. Log in: library@shoalhaven.nsw.gov.au Password: choice
  • 5.
    April 2019 1. Whichpage/s of the Digital Library link to Mango Languages? 2. How many languages are there to choose from? (Hint: you can access the full range of Mango Languages at https://mangolanguages.com/available-languages/) 3. Name two of Mango's Specialty Languages.  4. Can non-English speakers or ESL borrowers learn English on Mango?   5. What type of borrower do you think might be interested in using Mango Languages? Why? Bonus question: At the top left of the new-look Mango website, select the language Arabic (Egyptian). Once you’re in, click ‘Tools’ at the top of the screen. In the Translate tool, translate the words ‘walk like an Egyptian’ into Arabic (Egyptian). Copy and paste your result into your answers. Happy digging! Mango Languages
  • 6.
    May 2019 Happy digging! Find LegalAnswers For this month’s Dig, head over to the State Library - https://legalanswers.sl.nsw.gov.au/ The Find Legal Answers website offers free legal information for the community of New South Wales. It’s designed to answer everyday legal questions for everyday people. The site is divided into topics (or pathways) that include links to relevant chapters of the Find Legal Answers Tool Kit books, external links to articles by trustworthy legal organisations (such as Legal Aid) legislation and other legal documents, as well as pdfs, reports and videos. 1. A customer asks you for information on making a will. Which section (or pathway) could you direct them to? 2. Which external article linked in the Family, Relationships and Children pathway is an ‘excellent introduction by Legal Aid NSW to family law which answers questions about your family, your children, your property, separation and divorce, child support and maintenance’? 3. A borrower asks you for help finding legal advice – and possibly court representation – for an Aboriginal friend. Which organisation could they contact? 4. Name one piece of legislation linked in the Police and Crime pathway. 5. How many books are in the Find Legal Answers Tool Kit? 6. Where on the Shoalhaven Libraries website will you find links to Find Legal Answers?
  • 7.
    June 2019 Happy digging! DrugInfo For this month’s Dig, head back over to the State Library - https://druginfo.sl.nsw.gov.au/ The State Library's Drug Info sub-site offers free information about drugs, alcohol and the law for the community of New South Wales. 1. What does the term ‘polydrug use’ mean? (and which drug is most commonly involved in risky polydrug use?) 2. A range of resources are available on the Drug Info website to support students who are studying which subject? 3. Name one of the main international treaties about drugs that Australia has signed. 4. True or false? A person who allows their house to be used for a meeting at which supplying prohibited drugs is discussed is knowingly taking part in the supply of drugs, and is, therefore, committing an offence. 5. Go to the A-Z of Drugs. Which drug/s are also known by the following street names? Toot Moggies Goey Harry Blue meanies Hillbilly heroin Bonus question: How many mint leaves would I need to make a Turn of the Screwdriver?
  • 8.
    July 2019 Happy digging! Haynes Manuals AllAccess 1.Where can you find Haynes on our website? 2. How many Nissan Patrol manuals are there? 3. Go to the Volkswagen Caddy manual and find Chapter 6, Clutch. Why would the Hydraulic system need to be bled? 4. A customer wants to access Haynes on a mobile device. Where will they find the log in page? Bonus Question: How many logos on the Cars page feature some type of animal?
  • 9.
    August 2019 Happy digging! ShoalhavenLibraries Staff Wiki 1.List the ways you can search the staff wiki. 2. What are the annual kilometres travelled by the mobile library service? 3. A member comes in to borrow a book and their membership status comes up as “banned”. Using the wiki, explain what this means. 4. A Nowra book needs to be repaired. Which card number should the item be issued to? 5. There is a power outage in the technology area. There are currently no supervisors available, what do you do? with specialguest,Gemma
  • 10.
    September2019 Britannica Library How mayreading levels are there in Britannica Library?1. 2. Go into the Kids level of Britannica Library. How many sections is the Animal Kingdom feature broken into? 3. Go into the World Atlas feature in the Teens section of Britannica Library. Zoom in on South America, then Chile. (Or, search 'Chile' in the Find A Place searchbox). What is the population of Chile? 4. A student is doing a project that involves comparing two different countries. Which feature of Britannica Library could you recommend to them? 5. On the home page, type 'Great Barrier Reef' into the Adult reading level search box. How many reefs is the Great Barrier Reef actually made up of? Bonus Question: Web's Best Sites - Name two external Great Barrier Reef websites that Britannica recommends.
  • 11.
    October 2019 The App Wherewould someone with an Android device download the app? 1. 2. How do you access the ISBN search functionality (in other words, scan a book's ISBN to check our catalogue)? 3. How do you re-order the app menu? 4. Can you cancel a reservation through the app? 5. How would you limit your search results to eBooks only? 6.What are the benefits of adding multiple accounts to the app? Bonus question: Which of our borrowers do you think would be most interested in the app?
  • 12.
    November 2019 Consumer Health Complete Wherein the Digital Library will you find Consumer Health Complete?1. 2. Click on the 'Fact Sheets and Pamphlets' icon (under 'Find') and search for 'cholesterol'. How many fact sheets and pamphlets results are there? 3. A borrower is looking for information on cataracts. List the different ways you could search for this condition. 4. Click on the 'Surgeries & Procedures' heading in the Topics section on the front page. Then, select 'Heart & Circulatory System'. Hit search. The sixth result should be Pleural Effusion: Water on the Lungs by Johnson, Cynthia M., MA. What are three symptoms of Pleural Effusion? 5. Would Consumer Health Complete be useful to someone with an interest in alternative medicines? For example, aromatherapy or reiki? Bonus Question: Search for 'Jacksonian epilepsy' in the Medical Dictionary feature. Copy and paste the definition into your answers.
  • 13.
    1. Where inthe Digital Library will you find The Computer School? 2. Click on the Apple section in the top menu. How many tutorials are there for Apple iPads (not APPS)? 3. A borrower is looking for information on cyber bullying among children. Which section/s of the Computer School could you direct them to? 4. An elderly borrower who has very little knowledge of computers wants to learn how to use a mouse. Where could she find a basic mouse tutorial? 5. According to the Adobe Dreamweaver introduction, which Web Technologies have had improved support from recent versions of Dreamweaver? Bonus Question: Visit the Courses page. What is the pass-rate needed for a personal Certificate of Completion to be issued? February 2020 The Computer School
  • 14.
    1. Where inthe Digital Library will you find EBSCO eBooks? 2. In the sidebar, click on 'True Crime.' The tenth title listed features which delicious beverage? 3. Type the word 'bigfoot' into the search box and hit 'Search'. You should see the eBook called Monster Trek: The Obsessive Search for Bigfoot in your search results. How many different ways can you download this ebook? 4. Download Monster Trek as a PDF, and go to Chapter 2, Uwharrie Mountains, North Carolina. What was John Smith fishing for when he noticed something strange? 5. Name three topics in the sidebar that you think Shoalhaven Libraries borrowers would be interested in exploring. Bonus Question: Where would you go to find out how to find an eBook on a Mobile Device? March 2020 EBSCO eBooks
  • 15.
    1. Where inthe Digital Library will you find indyreads? 2. How would you explain the log in process to a new indyreads user? (ie what information will they need to select and/or provide to log in?) 3. How would you renew an item? 4. Is there a limit on the number of reserves someone can place? 5. Put the search terms 'library science' in the Search box. Name one library science book you think would be useful to staff at Shoalhaven Libraries. Bonus Question: Where could you go to find out how to return an item before its due date? April 2020 indyreads