Maintenance evaluation is an assessment of an organization's current maintenance arrangements to identify areas for improvement. It involves interviews, observations, and expert opinion to reveal strengths and weaknesses compared to best practices. The goals of evaluation are to set job standards, avoid overstaffing/understaffing, and evaluate maintenance functions using objective indices from reports, work audits, and subjective estimates. Evaluation methods include reports on work completed, analyzing downtime and repair times, and using ratios to assess maintenance costs and personnel performance.