Business agility is needed now more than ever to thrive in the face of new opportunities and threats that may surface in the future. So how can machine learning better equip you in the future to be able to deal with change? Find out in this webinar replay.

1. How Machine Learning Is Helping Organizations
Adapt to a Changing World of Work

2. This presentation may contain forward-looking statements for which there are risks, uncertainties, and
assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions
could differ materially from results implied by the forward-looking statements. Forward-looking statements include
any statements regarding strategies or plans for future operations; any statements concerning new features,
enhancements or upgrades to our existing applications or plans for future applications; and any statements of
belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities
and Exchange Commission which are available on the Workday investor relations
webpage: www.workday.com/company/investor_relations.php
Workday assumes no obligation for and does not intend to update any forward-looking statements. Any
unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap,
blog, our website, press release or public statement that are not currently available are subject to change at
Workday’s discretion and may not be delivered as planned or at all.
Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features,
and functions that are currently available.
Safe Harbor Statement

3. Agenda
Workday Confidential
01 Changing World of Work
02 Skills Foundation
03 Talent Acquisition and Engagement
04 Preparing for Machine Learning
05 Summary and Q&A

4. Workday Confidential
Mike Stamback
Product Marketing
Poornima Farrar
Product Management

5. Changing World of Work
Workday Confidential

6. Navigating A Changing World

7. Part of Our Everyday Lives

8. Consumer Life Business Life
Bridging the Gap

9. Companies are no longer happy with
end-to-end talent management
systems designed for HR – we now
need platforms that help employees
(and contingents) manage their own
talent experience at work.
Josh Bersin
https://joshbersin.com/2019/06/the-talent-experience-
market-is-real-and-hr-tech-vendors-are-scrambling/

10. Optimizing Talent
Talent Insight
Talent Acquisition
Talent Development

11. Skills Foundation
Workday Confidential

12. Workday’s Uniquely Differentiated Solution
Skills: Ontology
How do I manage millions of
skills and skill variants?
1
Skills: Power of One
How do I leverage skills and skills
insights across my HCM application?
4
Skills: Inference
How do I get skill information
about employees when they
don’t enter it?
2
3 Skills: Verification
How do I know someone truly has a
skill and their skill level/strength?
Workday Confidential

13. Workday’s Uniquely Differentiated Solution
Skills: Ontology
How do I manage millions of
skills and skill variants?
1
Skills: Power of One
How do I leverage skills and skills
insights across my HCM application?
4
Skills: Inference
How do I get skill information
about employees when they
don’t enter it?
2
3 Skills: Verification
How do I know someone truly has a
skill and their skill level/strength?

14. Public Data
Sets
Manual
Curation
Customer
Contributed
Data
Purchased
Data Sets
Workday’s Ontology: Skills Cloud

15. Workday Uniquely Differentiated Solution
Skills: Ontology
How do I manage millions of
skills and skill variants?
1
Skills: Power of One
How do I leverage skills and skills
insights across my HCM application?
4
Skills: Inference
How do I get skill information
about employees when they
don’t enter it?
2
3 Skills: Verification
How do I know someone truly has a
skill and their skill level/strength?
Workday Confidential

16. Workday’s Foundational Machine Learning:
Skills Miner

17. Machine Learning
Average
321%
lift in Skills
Coverage

18. Inferring Skills for Candidates and Recruiters
Job Application Job Requisitions

19. Inferring Skills for Workers and Learning
Administrators
Worker Profile Learning Courses

20. Workday Uniquely Differentiated Solution
Skills: Ontology
How do I manage millions of
skills and skill variants?
1
Skills: Power of One
How do I leverage skills and skills
insights across my HCM application?
4
Skills: Inference
How do I get skill information
about employees when they
don’t enter it?
2
3 Skills: Verification
How do I know someone truly has a
skill and their skill level/strength?
Workday Confidential

21. Workday Uniquely Differentiated Solution
Skills: Ontology
How do I manage millions of
skills and skill variants?
1
Skills: Power of One
How do I leverage skills and skills
insights across my HCM application?
4
Skills: Inference
How do I get skill information
about employees when they
don’t enter it?
2
3 Skills: Verification
How do I know someone truly has a
skill and their skill level/strength?
Workday Confidential

22. Talent Acquisition for
Employees and Organizations
Workday Confidential

23. Optimizing Talent Acquisition
Workday Confidential
Insight Opportunity Agility
Find the right
opportunities for the
candidates
Automate inference
of skills from resume
Let candidates
manage their
career opportunities
with latest
information
Adapt quickly to
meet the needs of a
changing world
Understand
candidates’ skills
relative to business
objectives
Find the right internal
and external
candidates for the
right opportunities

24. Suggesting Jobs for Candidates

25. Talent Optimization for
Employees and Organizations
Workday Confidential

26. Optimizing Talent with Talent Marketplace
Insight Opportunity Agility
Help workers find
their next opportunity
within the company
rather than outside
Help review workers’
career interests and
available
opportunities in order
to meet business
objectives
Enable workers to
gain experience and
manage their
agile career
Help adapt quickly to
meet the needs of a
changing world
Help find the right
employees for the
right opportunities
Help workers
understand the skills
they have and the
skills they need

27. DEMO
Talent Marketplace
Workday Confidential

28. Optimizing Talent with Career Hub
Workday Confidential
Insight Opportunity Agility
Actualize career
goals with guidance
to critical interactions
and experiences
Visualize career
growth from where
they are to where
they want to be
Coaches with
prioritized steps that
adapt to preference
and availability
Enable
agile careers
Understand worker
career interests
and goals
Develop, upskill and
reskill workforce

29. DEMO
Career Hub
Workday Confidential

30. What’s Next for Skills Cloud
March 2020
What’s New and Next
Skills
Foundation
❏ Skills for Workers
❏ Skills for Candidates
❏ Skills for Learning Admins
❏ Verifications and endorsements -
Feedback, Job History, Gigs
❏ Skills for Job Requisitions
❏ Verifications and endorsements -
Jobs, Projects, Learning
❏ Skill Groups and Collections
❏ Skill Lifecycle and Trends
❏ Skill Strength Estimation
Talent Acquisition
❏ Talent Marketplace (EA)
❏ Career Hub (EA)
❏ Suggested Jobs for Candidates ❏ Candidate Skills Match
❏ Rediscover Candidates
Talent Optimization
& Engagement
❏ Marketplace and Career Hub (GA)
❏ Skills-based Learning
recommendations
❏ Skills Insights
❏ Content Graph
and more

31. Preparing for Machine Learning
Build Your Own Workday roadmap to tee up innovation

32. Prepare to Deliver Your Career Experience
Culture and
Programs
Product
Preparation
Content
Preparation

33. Culture
and
Programs
Continuous
conversations
Check-ins, feedback and
mentorships
Open and
transparent
Opportunity graph,
career profiles, and team
goals
Agile talent
development
Gigs, development items,
and development plans

34. Begin your journey with
Innovation Services
1. Sign the Innovation Service Agreement
2. Learn more about Workday Graph and
HCM Machine Learning GA Innovation
Service
a. Enable Skills Cloud
b. Enable Skills Suggestions for employees
Product
Preparation
Part 1

35. Essential and available now
• Employee Career Profile
‒ Skills and Skill Verification
‒ Education
‒ Job History
‒ Interests
▪ Job Interests, career preferences, skill
interests
• Configurable Profile Summary Cards
‒ Skills, education, job history and talent statements
Talent Data FoundationProduct
Preparation
Part 2

36. Product
Preparation
Part 3
Essential and available now
• Request Feedback on Self
• Give Anytime Feedback
• Check-ins or an employee initiated review
template
Recommended and available now
• Guided review experience
• Development plans
Performance Enablement Kit

37. Product
Preparation
Part 4
Essential and available now
• People to meet - Mentors and Connections
‒ Mentor Preferences: Availability, statements and
mentor skills
• Internal jobs
• Development items
• Learning courses and content
‒ Learning marketplace integrations
Upcoming and available 2020R2
• Talent Marketplace - Gigs
• People Experience - Home
Core Products

38. Content Preparation
Learning
Content
Gigs and Internal
Opportunities
Mentorships and
People to Meet
● Descriptions and titling
● Skills and Competency
tagging
● Learning Marketplace
● Internal content for specific
development priorities
● Internal job postings with
ability to view jobs, hiring
manager and job details
● Job postings include
descriptions and details
● Qualifications are a nice to
have
● Transparent and viewable
employee profiles
● Collecting skills, education
and job history
● Enable career, mentorship,
talent statements and skill
interests

39. Summary and Q&A
Workday Confidential

40. A Skills-Centric Foundation
Insight
• Analyze skills needed to meet
talent demands
• Automated inference of skills
from transactions and HCM data
• Identify supply and demand to set
best course of action
• Connect workers to relevant,
personalized information
• Organize around work to attract,
engage, and excite talent
• Personalize development to help
each worker thrive
• Make work easier with frictionless
ways to engage
Opportunity
• Flex processes to support
continuous change
• Dynamically shift workers
and compose agile teams
to focus on high impact
projects
• Operate with intelligent
automation for greater
productivity and control
Agility
skills
skills
skills
skills
skills
skills

41. Thank You