With the workforce more dispersed than ever, organizations need to empower their people with the right tools and experiences—wherever their workers happen to be. In this slide deck, discover how Workday Help and the journeys feature can take the employee experience to the next level by creating personalized engagements at scale.

1. Creating an Employee
Experience Philosophy
Looking Forward with Workday is a webinar series designed to give you insight into how your organization can do more with Workday. This series will share how we
support how you manage your people and your business. Topics will include solution strategies and roadmaps, specific use cases, live demos, and customer stories.

2. Help Slides Media
Player
Resource
List
Q&A
Housekeeping Items
Speakers Survey
Housekeeping Items
Looking Forward with Workday is a webinar series designed to give you insight into how your organization can do more with Workday. This series will share how we
support how you manage your people and your business. Topics will include solution strategies and roadmaps, specific use cases, live demos, and customer stories.

3. This presentation may contain forward-looking statements for which there are risks, uncertainties, and
assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions
could differ materially from results implied by the forward-looking statements. Forward-looking statements include
any statements regarding strategies or plans for future operations; any statements concerning new features,
enhancements or upgrades to our existing applications or plans for future applications; and any statements of
belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities
and Exchange Commission which are available on the Workday investor relations
webpage: www.workday.com/company/investor_relations.php
Workday assumes no obligation for and does not intend to update any forward-looking statements. Any
unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap,
blog, our website, press release or public statement that are not currently available are subject to change at
Workday’s discretion and may not be delivered as planned or at all.
Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features,
and functions that are currently available.
Safe Harbor Statement

4. Greg Pryor
SVP, People and Performance
Evangelist
Leigh Ann Irwin
Solution Consultant - HCM

5. Agenda
01 Understanding Your Employees
02 Philosophy to Practice
03 Practice to Product
04 Live Demo
05 Key Takeaways, Q&A

6. • How We Work and Where We Work
• Demand on Experience
• Intentionality as Fundamental
• We Need to Stay Connected
The World Has Seen Unprecedented Shifts

7. Your People Deserves Experiences That Understand Them
Workday Confidential

8. Organization
Push
Individual
Pull
Course
Content
Employee Experience Management
Philosophy & Framework
Workday Confidential
Context
Understanding your workforce from how they like
to work, to what is important to them, to anticipate
their needs and help them with career aspirations
Content
Create and configure personalize content,
resources, training, connections, and information to
support in moments that matter and build new skills
and capabilities
Course
Provide assistance, guidance and personalized
courses of action to ensure that aspirations and
intentions result in moments that count.
Context

9. Workday Confidential
Skills Signature
Skills Interests
Career Interests
Gigs and
Opportunities
Mentors
Teams &
Committees
Health &
Wellness
Financial Well-being
Sentiment
Context to Understand Your People
Feedback &
Endorsements
Performance
Preferences

10. Context in Moments that Matter
Workday Confidential
New Hire
Gen X
Engineer
Wants to move
to a New Country
Continuous
Learner wants to
Deepen Skills for
New Role
New People
Leader
Female
Tenured Employee
on Medical Leave

11. Workday
Cards
Non-Workday
Content
Learning
Paths
Anniversary
Reminders
Role
Suggestions
Career
Gigs
Knowledge
Articles
Opportunity
Graph
Learning
Paths
Learning
Programs
Learning
Suggestions
Mentor
Suggestions
Connection
Suggestions
Development
Plans
Policies
Podcasts Insights Programs
Anytime
Feedback
Connection
Suggestions
Amazing Portfolio of Content

12. Optimize Their Talent Potential
Workday
Cards
Non-Workday
Content
Learning
Paths
Anniversary
Reminders
Role
Suggestions
Career
Gigs
Knowledge
Articles
Opportunity
Graph
Learning
Paths
Learning
Programs
Learning
Suggestions
Mentor
Suggestions
Connection
Suggestions
Development
Plans
Policies
Podcasts Insights Programs
Anytime
Feedback
Connection
Suggestions

13. Activate Personalized Course of Action
Inspire
Nudge
Enable
Empower
Coach
Answer
Enroll
Delight
Alert
Inform
Remind
Surprise

14. Personalized Course of Action to Connect

15. Workday Confidential
Philosophy to Practice

16. Configure
Content
Curate Course
of Action
3
4
Consider
Context
2
Identify
Opportunities
1
Measure
Impact
5
Putting
it in Practice

17. Putting
it in Practice
Consider
Context
Configure
Content
Curate Course
of Action
Measure
Impact
Identify
Opportunities
Identify
Opportunities

18. Putting
it in Practice
Consider
Context
Configure
Content
Curate Course
of Action
Measure
Impact
Identify
Opportunities
• Identity
• Role
• Location
• Level
• Time in Role
• Tenure
• People Leader
Demographic
• Belonging Council
• Career Interests
• Skills Interests
• Give / Get Feedback
• Opportunity Graph
• Learning Participation
• Mentor
Experience

19. Putting
it in Practice
Consider
Context
Configure
Content
Curate Course
of Action
Measure
Impact
Identify
Opportunities

20. Putting
it in Practice
Consider
Context
Configure
Content
Curate Course
of Action
Measure
Impact
Identify
Opportunities
Journeys
Cards
Announcements
Assistant
Knowledge Articles
Suggested Task
Campaigns
Opportunity Marketplace
Career Hub

21. Consider
Context
Configure
Content
Curate Course
of Action
Identify
Opportunities
Measure
Impact
Putting it
in Practice

22. Consider
Context
Configure
Content
Curate Course
of Action
Identify
Opportunities
Measure
Impact
Putting it
in Practice

23. Consider
Context
Configure
Content
Curate Course
of Action
Identify
Opportunities
Measure
Impact
Putting it
in Practice

24. Consider
Context
Configure
Content
Curate Course
of Action
Identify
Opportunities
Measure
Impact
Putting it
in Practice

25. Consider
Context
Configure
Content
Curate Course
of Action
Identify
Opportunities
Measure
Impact
Putting it
in Practice • Journey Opens
• Content Clicks
• Journey Completion
• Learning Participation
• Mentor Participation
• Feedback Given
• Sense of Belonging
• Retention
• Diverse Representation
Interaction
Outcomes
Actions

26. Workday Confidential
Practice to Product

27. DEMO

28. In Summary:
Create Experience Nirvana
Workday Confidential
Philosophy
& Framework
Portfolio
of Content
Surprise
& Delight
Get Creative
& Enable Value
Embed & Extend Expertise - - Set & Forget

29. Workday Confidential
THANK YOU and Q&A