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Monitoring As A Service
Modernity and Self-Service
James Turnbull
@kartar
1
Who
• VP of Engineering at Kickstarter
• Advisor at Docker
• Open source chap
• Funny accent
2
The Docker Book
www.dockerbook.com
3
The Art of Monitoring
www.artofmonitoring.com
4
Who are you folks?
5
What's this all about?
6
Two phases to the plan
1. Making monitoring modern
2. Making monitoring a service
7
Phase 1: Making
monitoring modern
8
Traditional monitoring (sucks)
1. It's focussed on the wrong things.
2. It's often archaic.
3. It's not easily mangeable.
9
The right stuff
10
Focus on business
outcomes
11
Top down
1. Business logic.
2. Applications.
3. Services.
4. Infrastructure.
12
Choose more modern
tooling
13
Push instead of Pull
14
Fault detection is for
yesterday
15
Metrics are king
16
Automation is key
17
And a stepping stone
to the next phase
18
Phase 2: Making
monitoring a service
19
What's a service?
20
Services are customer
focussed
21
Stop making your
monitoring about you
22
Talk to customers
23
Gather requirements
24
Change the cycle of
monitoring
development
25
Attach monitoring to
product development
26
Change the
accountability
27
Self-service is king
28
Present APIs not Help
Desk tickets
29
Services
30
Consoles
31
Logging & Reporting
32
You are not the
customer of your
monitoring
33
Questions?
34

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