This document discusses the concept of DevOps and provides suggestions for implementing DevOps practices. It emphasizes establishing simplicity, building relationships between teams through open communication, automating and testing processes, embracing continuous improvement, and driving cultural change through listening and leading by example. The overall message is that DevOps requires breaking down silos between development and operations teams through collaboration at all stages of the software development lifecycle.

1. What fuck is DevOps? James Turnbull Director of Operations Puppet Labs

2. Me Puppet release manager Recent recruit to Puppet Labs Author Geek

3. Whinging Bastard * May appear larger in real life.

4. Operations Agile Ops Infrastructure P2B DevOps TDI Development Compliance Cooperation Change Management Hero Complex Collaboration BAU Version Control Responsibility Coordination SDLC Lifecycle Culture Dev2Ops Enterprise BOFH Automation Deployment ITIL Audit Tiger Team TDD Cross-functional Configuration Management Cloud SysAdmin Implementation Production Silo Blame Systems Management Testing Ownership Cross-pollination Continuous Integration Indoctrination Accountability State of Mind

6. Devo?

7. What do I think?

8. simplicity relationships process continuous improvement

9. simplicity KISS Simple Repeatable Reusable Easy to communicate

10. relationships

11. relationships Engage early, engage often Both sides need to have détente Involve others in CORE processes Talking to someone beats emailing them Really, it does.

12. process Automate EVERYTHING Build in redundancy and the expectation of failure Test EVERYTHING It’s YOUR lifecycle too!

13. continuous improvement Customers don’t stand still Products don’t stand still Technology definitely doesn’t stand still Your team doesn’t stand still Strike often, strike hard, be aggressive…

14. CULTURE… Cultural change is HARD People hate change You make changes then people WILL hate you Fear of change is irrational Listen Concrete examples Be in the guts of things

15. What about you? Hands up One at a time No shouting and wild gesticulation I’ll make notes Notes to be sent around later