Monitoring As A Service - Modernity and Self-Service CraftConf 2016
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Building a modern monitoring environment is more than just using the latest awesome tools, collecting all the data, displaying numerous graphs, and knowing when things go wrong. A modern monitoring environment is more than tools and infrastructure. It’s a service. A service you provide to your whole team: developers, operations, security, and the business. This talk is about how you can build monitoring environments (or extend your existing environment) that are customer-focused rather than infrastructure focused. You’ll see how you can treat your needs and the needs of your organization as customer requirements, and build monitoring that is consumable and configurable on demand. We’ll focus on: * You are not the only customer of your monitoring * What does monitoring as a service look like? * How do we move to a customer-driven service? * How does this change how your monitoring environment operates? By the end of the talk you should be able to understand what you need in order to make monitoring available as a service to anyone in your organization.
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Monitoring As A Service - Modernity and Self-Service CraftConf 2016
- 1. Monitoring As A Service Modernity and Self-Service James Turnbull @kartar 1
- 2. who-ot • CTO at Kickstarter • Open source chap • Funny accent 2
- 4. Who are you folks? 4
- 5. What's this all about? 5
- 6. Modernity and Baudelaire the fleeting, ephemeral experience of life in an urban metropolis ... the responsibility art has to capture that experience ... characterized by intense historical discontinuity ... openness to the novelty of the future ... a heightened sensitivity to what is unique about the present... -- Philosophical Romanticism by Nikolas Kompridis 6
- 7. Two phases 1. Making monitoring modern 2. Making monitoring a service 7
- 9. Traditional monitoring (sucks) 1. It's focussed on the wrong things. 2. It's often archaic. 3. It's not easily manageable. 9
- 12. Top down 1. Business logic. 2. Applications. 3. Services. 4. Infrastructure. 12
- 14. Push instead of Pull 14
- 15. Focus on user experience and performance 15
- 19. And a stepping stone to the next phase 19
- 20. Phase 2: Making monitoring a service 20
- 23. Stop making your monitoring only about you 23
- 26. Change the cycle of monitoring development 26
- 27. Attach monitoring to product development 27
- 30. Present an API Not a ticket 30
- 31. Services 31
- 32. Consoles 32
- 34. You are not the only customer of your monitoring 34