L R M O V E R V I E W
F I D E L I S E D U C A T I O N
T O P I C S
• What is LRM?
• How LRM helps learners
• How LRM helps mentors
• How LRM helps organizations
W H AT I S L R M ?
L E A R N I N G R E L AT I O N S H I P
M A N A G E M E N T
L R M I S
U S E D B Y
O V E R 1 0 0 K
L E A R N E R S
I N 3 0 + O R G S
A R O U N D T H E
W O R L D
L R M F O C U S E S O N T W O
T H I N G S M I S S I N G I N
L E G A C Y T E C H N O L O G Y:
• People learn best when
motivated by…
1. A powerful purpose
2. Strong learning
relationships with
peers and mentors
H E R E ’ S H O W
I T W O R K S
• LRM combines:
• The most important
elements of CRM
• A competency-based
LMS
• Community-facilitated
mentoring network
T H E R E S U LT I S
H U G E O U T C O M E S
F O R :
• Learners

Relationships drive success on
campus and in careers
• Mentors

Relationship-based tools drive
smoother workflows and more
time helping learners succeed
• Organizations

Relationship-focused strategies
drive stronger ROI
H O W L R M H E L P S
L E A R N E R S
Y O U R B E S T P E O P L E H AV E M O S T O F
T H E S E A S S E T S
• Strong preparation
• Support at home
• Intrinsic motivation
• Grit
• Positive peer relationships
• Extracurriculars
• Mentors
• Networks
• Resources
• Social capital
B U T M A N Y O F T H E M
S I M P LY D O N ’ T
• Strong preparation
• Support at home
• Intrinsic motivation
• Grit
• Positive peer relationships
• Extracurriculars
• Mentors
• Networks
• Resources
• Social capital
L R M S C A L E S R E L AT I O N S H I P S T O H E L P
E V E RY L E A R N E R S U C C E E D
H E R E ’ S H O W
S TA R T W I T H T H E L E A R N E R
M AT C H H E R W I T H A C O A C H
H E L P H E R D E F I N E H E R P U R P O S E
S E T A C L E A R PAT H T O A C H I E V E I T
I N T R O D U C E H E R T O M E N T O R S
C O N N E C T H E R T O C O M M U N I T I E S
E V E N H E L P H E R PAY I T F O R WA R D
T H AT ’ S H O W L R M D R I V E S T H E
L E A R N I N G E X P E R I E N C E
H O W L R M H E L P S
M E N T O R S
M E N T O R S H AV E
A T O U G H J O B
• Significant demands on
their expertise
• Limited time to help
• Completely manual, non-
scalable approach
L R M L E V E R A G E S D ATA + T E C H T O
M A K E M E N T O R S M O R E E F F I C I E N T
H E R E ’ S H O W
S TA R T B Y G E T T I N G A L L O F Y O U R
L E A R N E R S I N O N E P L A C E
T H E N I N T E G R AT E Y O U R
E X I S T I N G D ATA S Y S T E M S
G E T A L L T H E M O S T I M P O R TA N T
M E T R I C S AT Y O U R F I N G E R T I P S
S E E W H I C H L E A R N E R S N E E D Y O U R
H E L P R I G H T N O W
F O C U S O N S P E C I F I C L E A R N E R S
O R F O C U S O N P R E V E N T I O N
G E T A F U L L V I E W O F Y O U R L E A R N E R S
T H AT ’ S H O W L R M D R I V E S T H E
M E N T O R I N G E X P E R I E N C E
H O W L R M H E L P S
O R G A N I Z AT I O N S
O R G A N I Z AT I O N S
FA C E S T R O N G
H E A D W I N D S
• Competition for new talent
• Retention of existing talent
• Concerns around alumni
outcomes + engagement
L R M L E V E R A G E S R E L AT I O N S H I P S T O
A N S W E R E A C H C H A L L E N G E
Recruitment
RetentionOutcomes
H E R E ’ S H O W
L R M P R O V I D E S C A N D I D AT E S W I T H A
P E R S O N A L I Z E D O N B O A R D I N G E X P E R I E N C E …
A C C E S S T O
C O A C H I N G ,
M E N T O R I N G , +
C O M M U N I T I E S
A
P E R S O N A L I Z E D
P L AY L I S T O F
O N B O A R D I N G
C O N T E N T
A C L E A R
P U R P O S E F O R
J O I N I N G Y O U R
O R G A N I Z AT I O N
… W H I C H P E R S U A D E S M O R E O F T H E M
T O S TA R T T H E I R J O U R N E Y W I T H Y O U
L R M D E L I V E R S O N - D E M A N D L E A R N I N G
A P P S T O E X I S T I N G TA L E N T…
… E N S U R I N G T H AT A L L O F Y O U R P E O P L E
H AV E T H E T O O L S T H E Y N E E D T O S U C C E E D
L R M H E L P S A L U M N I V E R I F Y T H E I R
C O M P E T E N C I E S …
… S E T T I N G T H E M U P F O R S T R O N G
C A R E E R O U T C O M E S
T H AT ’ S H O W L R M D R I V E S S U C C E S S
F O R Y O U R O R G A N I Z AT I O N
I S T H E N E X T B I G T H I N G
A N D T H A T ’ S W H Y L R M

LRM Overview

  • 1.
    L R MO V E R V I E W F I D E L I S E D U C A T I O N
  • 2.
    T O PI C S • What is LRM? • How LRM helps learners • How LRM helps mentors • How LRM helps organizations
  • 3.
    W H ATI S L R M ?
  • 4.
    L E AR N I N G R E L AT I O N S H I P M A N A G E M E N T L R M I S U S E D B Y O V E R 1 0 0 K L E A R N E R S I N 3 0 + O R G S A R O U N D T H E W O R L D
  • 5.
    L R MF O C U S E S O N T W O T H I N G S M I S S I N G I N L E G A C Y T E C H N O L O G Y: • People learn best when motivated by… 1. A powerful purpose 2. Strong learning relationships with peers and mentors
  • 6.
    H E RE ’ S H O W I T W O R K S • LRM combines: • The most important elements of CRM • A competency-based LMS • Community-facilitated mentoring network
  • 7.
    T H ER E S U LT I S H U G E O U T C O M E S F O R : • Learners
 Relationships drive success on campus and in careers • Mentors
 Relationship-based tools drive smoother workflows and more time helping learners succeed • Organizations
 Relationship-focused strategies drive stronger ROI
  • 8.
    H O WL R M H E L P S L E A R N E R S
  • 9.
    Y O UR B E S T P E O P L E H AV E M O S T O F T H E S E A S S E T S • Strong preparation • Support at home • Intrinsic motivation • Grit • Positive peer relationships • Extracurriculars • Mentors • Networks • Resources • Social capital
  • 10.
    B U TM A N Y O F T H E M S I M P LY D O N ’ T • Strong preparation • Support at home • Intrinsic motivation • Grit • Positive peer relationships • Extracurriculars • Mentors • Networks • Resources • Social capital
  • 11.
    L R MS C A L E S R E L AT I O N S H I P S T O H E L P E V E RY L E A R N E R S U C C E E D
  • 12.
    H E RE ’ S H O W
  • 13.
    S TA RT W I T H T H E L E A R N E R
  • 14.
    M AT CH H E R W I T H A C O A C H
  • 15.
    H E LP H E R D E F I N E H E R P U R P O S E
  • 16.
    S E TA C L E A R PAT H T O A C H I E V E I T
  • 17.
    I N TR O D U C E H E R T O M E N T O R S
  • 18.
    C O NN E C T H E R T O C O M M U N I T I E S
  • 19.
    E V EN H E L P H E R PAY I T F O R WA R D
  • 20.
    T H AT’ S H O W L R M D R I V E S T H E L E A R N I N G E X P E R I E N C E
  • 21.
    H O WL R M H E L P S M E N T O R S
  • 22.
    M E NT O R S H AV E A T O U G H J O B • Significant demands on their expertise • Limited time to help • Completely manual, non- scalable approach
  • 23.
    L R ML E V E R A G E S D ATA + T E C H T O M A K E M E N T O R S M O R E E F F I C I E N T
  • 24.
    H E RE ’ S H O W
  • 25.
    S TA RT B Y G E T T I N G A L L O F Y O U R L E A R N E R S I N O N E P L A C E
  • 26.
    T H EN I N T E G R AT E Y O U R E X I S T I N G D ATA S Y S T E M S
  • 27.
    G E TA L L T H E M O S T I M P O R TA N T M E T R I C S AT Y O U R F I N G E R T I P S
  • 28.
    S E EW H I C H L E A R N E R S N E E D Y O U R H E L P R I G H T N O W
  • 29.
    F O CU S O N S P E C I F I C L E A R N E R S
  • 30.
    O R FO C U S O N P R E V E N T I O N
  • 31.
    G E TA F U L L V I E W O F Y O U R L E A R N E R S
  • 32.
    T H AT’ S H O W L R M D R I V E S T H E M E N T O R I N G E X P E R I E N C E
  • 33.
    H O WL R M H E L P S O R G A N I Z AT I O N S
  • 34.
    O R GA N I Z AT I O N S FA C E S T R O N G H E A D W I N D S • Competition for new talent • Retention of existing talent • Concerns around alumni outcomes + engagement
  • 35.
    L R ML E V E R A G E S R E L AT I O N S H I P S T O A N S W E R E A C H C H A L L E N G E Recruitment RetentionOutcomes
  • 36.
    H E RE ’ S H O W
  • 37.
    L R MP R O V I D E S C A N D I D AT E S W I T H A P E R S O N A L I Z E D O N B O A R D I N G E X P E R I E N C E … A C C E S S T O C O A C H I N G , M E N T O R I N G , + C O M M U N I T I E S A P E R S O N A L I Z E D P L AY L I S T O F O N B O A R D I N G C O N T E N T A C L E A R P U R P O S E F O R J O I N I N G Y O U R O R G A N I Z AT I O N
  • 38.
    … W HI C H P E R S U A D E S M O R E O F T H E M T O S TA R T T H E I R J O U R N E Y W I T H Y O U
  • 39.
    L R MD E L I V E R S O N - D E M A N D L E A R N I N G A P P S T O E X I S T I N G TA L E N T…
  • 40.
    … E NS U R I N G T H AT A L L O F Y O U R P E O P L E H AV E T H E T O O L S T H E Y N E E D T O S U C C E E D
  • 41.
    L R MH E L P S A L U M N I V E R I F Y T H E I R C O M P E T E N C I E S …
  • 42.
    … S ET T I N G T H E M U P F O R S T R O N G C A R E E R O U T C O M E S
  • 43.
    T H AT’ S H O W L R M D R I V E S S U C C E S S F O R Y O U R O R G A N I Z AT I O N
  • 44.
    I S TH E N E X T B I G T H I N G A N D T H A T ’ S W H Y L R M