Louis Altshuler is a customer service-oriented sales professional with over 25 years of experience in retail and automotive sales, most recently working as a business development counselor at car dealerships in Florida. He has a track record of consistently high customer satisfaction ratings and sales metrics. The document provides details on his work history, accomplishments, skills, and education to support his application for a part-time customer service role.

1. LOUIS ALTSHULER
Coral Springs, Florida 33071 carausa1@bellsouth.net
954-682-1060 linkedin.com/in/louis-altshuler
Part time Customer Service
Dedicated and productive, customer service oriented, sales specialist. Proven track
record of over 25 years experience in retail and automotive industries.
Sales Professional Presentation Delivery Client Relations
Problem Resolution Customer Service Joe Verde Follow up
Relation Building Product Knowledge Follow Up Skills
Organization Skills Computer Literate Computer CRM Tools
Promotions / Marketing Social Media Networking MS Windows 10
Oral and Written Communications MS Office, Word, Excel, Publishing
Professional Experience
Hollywood Chrysler Jeep Hollywood, Florida 6/2013-6/2015
Business Development Counselor
Handled calls at Chrysler/Jeep dealership for customers requiring information in regard to purchase or
lease of new and used automobiles. Provided sales assistance to customers via telephone and e-mail.
Scheduled in person appointments and referred to sales staff for completion of sale. Input customer
information into company database.
Highlighted Accomplishments:
• Maintained ongoing relationship with customers to ensure satisfaction and repeat business.
• Average of 30 customer visits/month with 15 sales a month
• Completed on an average 70 outgoing calls to prospective customers and received 15 incoming
leads on a daily basis via web link
Maroone Ford of Delray Beach Delray Beach, Florida 11/2011- 2/2012
Business Development Counselor
Certified Ford Sales Consultant as of January 2012. Responsible for all calls at Ford dealership for
customers requiring information in regard to purchase or lease of new and used automobiles. Provided
sales assistance to customers via telephone and e-mail. Scheduled in person appointments and referred to
sales staff for completion of sale. Input of customer information into company database.
Coral Springs Auto Mall—Honda Coral Springs, Florida 2/2004- 11/2011
Internet/Retail Sales
Responsible for initiating and follow through of all internet sales leads. Provided sales assistance to
customers via telephone, internet and in person to complete sale. Inputted customer information into
company database and excel.
Highlighted Accomplishments:
• Completed 50-75 outgoing calls to prospective customers and received 15 incoming lead
calls on a daily basis
• Consistently maintained Customer Service Index above 96%
• Maintained top 25% level of internet sales for Honda within department
• Silver & Bronze Level Member of Council of Sales Leadership

2. LOUIS ALTSHULER 954-682-1060 carausa1@bellsouth.net Page 2
Saturn of West Broward Sunrise, Florida 11/1999-2/2000
Retail and Internet Sales
Retail and Internet sales for new and used cars. Responsible for sales leads and complete follow through
with customers. Provided sales assistance to customers via telephone, internet and in person to complete
sales.
Highlighted Accomplishments:
• Consistently maintained Customer Service Index above 95%
AUTONATION USA Coconut Creek, Florida 9/1996-11/1999
Sales Guide for Used Car Dealership
Retail sales of used automobiles. Completion of all applicable legal documentation. Responsible for
delivery of automobiles. Customer service and follow up after sale.
Highlighted Accomplishments:
• Consistently maintained Customer Service Index above 98.7%
• Ranking in top 1% of national sales guides in 1997 and 1998.
• Consistently rated #1 salesperson
• Had training in sales of vehicles and warranty penetration and computer systems, Internet
Sales.
That X-Tra Touch Boca Raton, Florida 1/1980-6/1996
Owner/Manager of Retail Gift/ Floral Design/Decorative Home Accessories
Purchased merchandise on a local and national level from over 200 vendors. Negotiated with vendors.
Received and displayed merchandise to optimize visual effect. Created customized floral arrangements
for display and purchase. Hired and trained staff (3-8 employees). Daily and weekly bookkeeping. In
store sales, customer service and at home consultations.
Has had Training in Joe Verde Follow up, for customer retention.
EDUCATION:
NASSAU COMMUNITY COLLEGE, Uniondale, NY
AS—Retail Management & Marketing
COMPUTER SKILLS
Windows 10, Word, Excel, Publishing, CRM Tools