The document summarizes information from an online seller meetup event in London on May 26th, 2016. It introduces the project director of Online Seller UK, Prabhat Shah, and mentions that the organization helps hundreds of small businesses sell online through training events across the UK. The event provided ecommerce and digital marketing training. Attendees were encouraged to tweet photos and comments with the event hashtag.

1. London
online seller meetup
#OSUKLDN
26th May, 2016
Rise London
www.OnlineSellerUK.com | Landline: 029 2236 2596 | @OnlineSellerUK

3. SEO towards the end !
I will share some hints & tips about

5. Hello !
I’m Prabhat Shah
Project Director, Online Seller UK
& DaytodayeBay
find me @OnlineSellerUK

6. How did it Start ?
>> Cardiff to throughout the UK
>> Helped 500+ businesses directly

7. Events in
Newcastle
Manchester
Leeds
London
Birmingham
Bristol
Norwich
Brighton
Newport
“Helping
SMEs Sell
Online”

8. We Deliver Ecommerce & Digital Marketing Training
Please visit www.onlineselleruk.com to find out more >

9. Please tweet comments, photos with
#OSUKLDN

10. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
The German E-Commerce
Market
A little insight

11. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Topics
Stats and Numbers
Marketplaces
Competition
Payment
Logistics
Languages
Returns
Recommendation for the Market entry

12. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Stats and Numbers

13. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
TOP 3 in Europe
United Kingdom
Germany
France

14. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Turnover compared
in bn £

15. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Marketplaces

16. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Marketplaces
• Strongest Marketplaces: ebay and
Amazon
• Hood.de, hitmeister.de
• Different requirements

17. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Competition

18. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Competition
• 25.000+ Online Sellers
• Marketplaces as competitor

19. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Payment

20. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Payment
• No Visa debit
• PayPal
• Advance payments
• After delivery

21. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Logistics

22. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Logistics
• Two day delivery as economy
• Free shipping preferred

23. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Language

24. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Language
• Highly advanced market
• Native language preferred

25. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Returns

26. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Returns
• „World Champions“ in returns
• Worst in the fashion vertical

27. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Recommendation

28. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
My recommendation
• Do your research
• Start small
• Use already available resources

29. © 2015plentymarkets Ltd | The German E-Commerce market – a little insight
Vielen Dank!
Thank you for your attention!

30. Consumer Delivery Preferences
Insight into the delivery landscape and shifting consumer preferences
Click and Collect - An Integral Element of Your Peak 2016 Strategy
26th
May 2016
Marie.Hamblin@justshoutgfs.com
Product Director - GFS Technology

31. 10+ Years Ecommerce Experience
Marie Hamblin

32. 15+ Years Parcel Expertise
Marie Hamblin

33. Prepare for Peak
25th
November <6 Months

34. It’s a changing landscape
On The Go Lifestyle
Be Optimised For Mobile
Offer Delivery Choice

35. Every Consumer is Unique
Delivery Choice
I love being able to
stop at my corner
shop on my way
home & drop
returns there too!
I work night shift
& don’t want to
be woken in the
day to receive
deliveries
Work don’t allow me to
get deliveries and I live in a
flat with no ‘safe place’

36. Consumer’s Preferences Matter
Delivery Choice

37. Delivery Trends
Fast /
Convenient
Free
Subscription
Own The
Last Mile –
Own The
Customer

39. Do You Have A Competitive
Strategy For Peak?
Consider Click & Collect
Lets Look At How It’s Performed For Some Retailers….

40. Offer Delivery Choice
C&C accounts for 35% sales
25% make additional purchases instore
C&C to store drove a 30%
increase in online conversions
30% increase in conversion & sales
35% 30% 30%

41. Great, Sign Me Up For Click & Collect!
Does it need to be that complex?

42. C&C
Diversity
Parcel Shops
Pa
Store Estate
Lockers
C&C
Diversity

43. Geographic Reach

44. • Minimum Volumes
• Mandatory Carriers
• Dimensions
Lockers
Large vs Small Stores
C&C Complexity
• Varied Opening Hours
• Lockers Require Code Access
• New Data Capture? Store ID
• New Label Formats
• Barcodes
• Variable Costs
• Returns Experience
• Geographic Reach
No dominant player with full
coverage
Network Requirements Access Business Considerations

45. Some Shared Learnings
From our customers and great retailers…

46. ASOS
Shared Learnings
Future Proof Your Delivery Landscape
•One time integration, not each service
individually. No more website changes.
•Carriers & Services can be
enabled/disabled by a business user
through a management portal.

47. Common Mistakes…
•Don’t hide it behind logon
•Consider adding it to your
product pages in additional
to your delivery pages
•Don’t add extra clicks
Showcase your Click & Collect offering
•Carrier gazetteers are complex
& flux significantly during peak
•Ensure your business
complexities can be easily
managed. Consider your cut off
times, product types, out of
area postcodes
Focus on what your business does best

48. Recreo
Shared Learnings
Be True To Your Identity
•Ensure the look & feel is
configurable to reflect your
brand aesthetics
•Maps vs Lists
•Mobile Optimised

49. GFS Checkout
GFS Checkout
Aggregated Click and Collect Solution
FREE trial @ http://www.justshoutgfs.comUPS Access Point, Royal Mail Local Collect, Spring Global Mail, Nightline Parcel Motel

50. Try it for yourself
Register for a FREE trial of GFS Checkout
http://www.justshoutgfs.com/gfs_checkout.asp
Marie.Hamblin@justshoutgfs.com
Questions?

51. Currencies Direct | All rights reserved 2016 ©
Going Global:
How to sell on Amazon US?

52. Currencies Direct | All rights reserved 2016 ©
2
E-tailing
Let’s talk
Trade volumesSTANDARD POINTS TO CONSIDER WHEN GOING GLOBAL
• Private label selling
• Use more than one marketplace
• Use top primary product categories like home and kitchen
• Research what is popular in the marketplace
• Be less interested in buying cheap products
• Take an interest in the competition
• Go to trade shows like Canton Fair and take suggestions from suppliers
• Look at Amazon sponsored products, Adwords and engage in SEO
• Reduce your fees by using a third parties

53. Currencies Direct | All rights reserved 2016 ©
3
E-tailing
Let’s talk
Trade volumesMOST SUCCESSFUL SELLERS

54. Currencies Direct | All rights reserved 2016 ©
4
E-tailing
Let’s talk
Trade volumesMOST SUCCESSFUL SELLERS

55. Currencies Direct | All rights reserved 2016 ©
5
E-tailing
Let’s talk
Trade volumesMOST SUCCESSFUL SELLERS

56. Currencies Direct | All rights reserved 2016 ©
6
E-tailing
Let’s talk
Trade volumesMOST SUCCESSFUL SELLERS

57. Currencies Direct | All rights reserved 2016 ©
Reduce your fees

58. Currencies Direct | All rights reserved 2016 ©
8
E-tailing
Let’s talk
Trade volumesHOW CURRENCY MOVEMENT IMPACTS ONLINE SELLERS
Could have got you
$10,000
May 25th
2016
£ 7,206 Feb 28th
2016
£ 6,871
£ 335 Worst off

59. Currencies Direct | All rights reserved 2016 ©
E-tailing
Let’s talk
Efficient use of foreign exchange
Order placed
Payment made
USE A SPECIALIST SERVICE AND TOOLS TO PROTECT YOURSELF
FROM MOVING EXCHANGE RATES

60. Currencies Direct | All rights reserved 2016 ©
10
E-tailing
Let’s talk
COLLECTION ACCOUNTS

61. Currencies Direct | All rights reserved 2016 ©
11
E-tailing
Let’s talk
How do forward contracts work?
Tell us how much
you need to protect
and for how long
We will give you an
exchange rate quote
To buy the contract:
Pay a 10% deposit if
contract is for longer
than four weeks or
more than £75,000
Tell us who you need
to pay and send us
settlement

62. Currencies Direct | All rights reserved 2016 ©
12
E-tailing
Let’s talk
CURRENCIESDIRECT.COM
Use a
COLLECTION
ACCOUNT
PAY suppliers
with a
specialist
LEARN from
places like
@onlineseller
scd
Look at
FORWARD
CONTRACTS

63. Currencies Direct | All rights reserved 2016 ©
13
E-tailing
Let’s talk
TRUSTED BY OVER
100,000
CLIENTS AND AUTHORISED
BY THE FINANCIAL CONDUCT
AUTHORITY
20 YEARS
EXPERIENCE
Established since 1996,
market leader in foreign
exchange services for
online retailers
$5.2BN
TURNOVER
E-tailer overseas bank
accounts in multiple
countries and currencies
OVER 2500
registered online sellers
using our accounts in
USA, UK and EUROPE

64. Currencies Direct | All rights reserved 2016 ©
Thank you
for listening.
Let’s talk.
14

65. Did you find this event useful ?
Please write your testimonials.

66. Be a Smart
Online Seller
Sign up for our
Specialist Training
in London >
11th
June
18th
July
20th
August
15th
September
17th
September Saturday
13th
October
15th
October Saturday

67. Thanks !
Everyone for your support.

68. Contact:
Prabhat Shah
@OnlineSellerUK
Email: ps@onlineselleruk.com
Landline: 029 2236 2596 Mobile: 0751 88 39629
www.onlineselleruk.com