This document is a curriculum vitae for Jo-Ann Prinsloo that includes her contact information, objectives, education history, and work experience. She has obtained diplomas in child daycare and CompTIA A+ certification. Her education includes subjects related to business, marketing, and entrepreneurship from institutions like College SA and Tshwane North College FET. Her work experience involves administrative roles at Copy MergerCC since 2005, where her responsibilities include answering phones, email, ordering supplies, and assisting customers. Her skills include Microsoft Office, Adobe Acrobat, and various computer programs.