This document provides guidance on effectively communicating through business communication and managing change. It discusses best practices for business writing, verbal communication, holding meetings, presentations, and communicating change to employees. The key recommendations are to communicate clearly and concisely, actively listen, get buy-in from others, and explain the reasons for and goals of any changes being made. Effective communication is important for management success.
The document provides tips for managers on delegating tasks, managing time, reducing stress, multitasking, problem-solving, and decision-making. It recommends delegating work to competent staff, prioritizing tasks into groups by urgency, taking breaks to reduce stress, setting clear goals each day, and using a 12-step process to systematically solve problems and make decisions. The overall message is that managers can get more done with less stress by delegating work, focusing on priorities, and employing best practices for time management, multitasking, and decision-making.
The document encourages entrepreneurship, stating that it is necessary and the conditions have never been better. It acknowledges the two barriers to entry are having an idea and executing on it. However, it notes that less perfect ideas are better as they can be iterated on. The key advice is to start small, launch the smallest real thing possible, and learn through doing and repeating.
Electrooxidation of methanol on carbon supported pt ru nanocatalysts prepared...suresh800
This document summarizes a study that prepared carbon-supported platinum-ruthenium (PtRu) nanocatalysts for methanol electrooxidation using a simple ethanol reduction method. Pt and Ru precursors were impregnated on carbon support and reduced by refluxing in ethanol at 80°C for different times. The prepared nanocatalysts were characterized using various techniques and tested for their electrocatalytic activity and stability for methanol oxidation via cyclic voltammetry. The catalyst reduced for 2 hours showed higher mass activity and good stability over 100 cycles, indicating it is a promising anode catalyst for direct methanol fuel cells.
This document discusses marketing automation trends based on an analysis of data from over 900 Eloqua customers. Key findings include:
1) Companies adopting revenue performance management strategies through marketing automation are seeing significant revenue growth above industry averages.
2) Use of advanced automation capabilities like nurturing, scoring, and event management is increasing. Data cleansing is also gaining importance for personalizing communications.
3) Best practices for high performers include integrating sales and marketing, deploying cross-functional teams, and gaining a single view of customer data to optimize the marketing funnel and drive revenue.
This document summarizes a research article that examined the relationship between ethnic identity, job attributes, collectivism, and psychological capital. It hypothesizes that ethnic identity is more strongly related to preferences for competence and growth job attributes rather than status and independence attributes. It also hypothesizes that collectivism and psychological capital mediate the relationship between ethnic identity and preferences for competence and growth attributes. The study used a sample of 380 college students to test these relationships using structural equation modeling.
The document summarizes the activities and statistics of the Creekview High School library for the month of August 2009. It highlights that the library celebrated student interests through a "Geek the Library" campaign. Students participated in ALA voting and the library installed new databases. Library staff collaborated with teachers on many instructional lessons across various subjects, covering topics like independent reading, wikis, careers, religions, and amendments. Statistics show over 3,500 student visitors, 1,747 circulated materials, and 1,731 database sessions for the month.
The document provides tips for managers on delegating tasks, managing time, reducing stress, multitasking, problem-solving, and decision-making. It recommends delegating work to competent staff, prioritizing tasks into groups by urgency, taking breaks to reduce stress, setting clear goals each day, and using a 12-step process to systematically solve problems and make decisions. The overall message is that managers can get more done with less stress by delegating work, focusing on priorities, and employing best practices for time management, multitasking, and decision-making.
The document encourages entrepreneurship, stating that it is necessary and the conditions have never been better. It acknowledges the two barriers to entry are having an idea and executing on it. However, it notes that less perfect ideas are better as they can be iterated on. The key advice is to start small, launch the smallest real thing possible, and learn through doing and repeating.
Electrooxidation of methanol on carbon supported pt ru nanocatalysts prepared...suresh800
This document summarizes a study that prepared carbon-supported platinum-ruthenium (PtRu) nanocatalysts for methanol electrooxidation using a simple ethanol reduction method. Pt and Ru precursors were impregnated on carbon support and reduced by refluxing in ethanol at 80°C for different times. The prepared nanocatalysts were characterized using various techniques and tested for their electrocatalytic activity and stability for methanol oxidation via cyclic voltammetry. The catalyst reduced for 2 hours showed higher mass activity and good stability over 100 cycles, indicating it is a promising anode catalyst for direct methanol fuel cells.
This document discusses marketing automation trends based on an analysis of data from over 900 Eloqua customers. Key findings include:
1) Companies adopting revenue performance management strategies through marketing automation are seeing significant revenue growth above industry averages.
2) Use of advanced automation capabilities like nurturing, scoring, and event management is increasing. Data cleansing is also gaining importance for personalizing communications.
3) Best practices for high performers include integrating sales and marketing, deploying cross-functional teams, and gaining a single view of customer data to optimize the marketing funnel and drive revenue.
This document summarizes a research article that examined the relationship between ethnic identity, job attributes, collectivism, and psychological capital. It hypothesizes that ethnic identity is more strongly related to preferences for competence and growth job attributes rather than status and independence attributes. It also hypothesizes that collectivism and psychological capital mediate the relationship between ethnic identity and preferences for competence and growth attributes. The study used a sample of 380 college students to test these relationships using structural equation modeling.
The document summarizes the activities and statistics of the Creekview High School library for the month of August 2009. It highlights that the library celebrated student interests through a "Geek the Library" campaign. Students participated in ALA voting and the library installed new databases. Library staff collaborated with teachers on many instructional lessons across various subjects, covering topics like independent reading, wikis, careers, religions, and amendments. Statistics show over 3,500 student visitors, 1,747 circulated materials, and 1,731 database sessions for the month.
1. The document discusses the Lilly Ledbetter Fair Pay Act of 2009, which overturned a Supreme Court ruling that said discrimination must be sued within 180 days of the original act. The new law says discrimination occurs with each new paycheck.
2. It recommends conducting a compensation audit under legal counsel to potentially invoke attorney-client privilege and safeguard results. The audit would review pay, policies, and identify compliance issues and risks.
3. Key aspects of the audit include analyzing pay data by gender, race and job to identify patterns of discrimination, reviewing exempt classifications and policies, and providing recommendations to mitigate identified risks.
The document summarizes a group trip taken by students and teachers from Italy to Portugal from February 12-19, 2012. Some of the key events mentioned include visiting schools in Lisbon and Portalegre, staying with host families, dancing at a welcoming party, taking a trip to Marvao, visiting museums, experiencing Carnival, and saying farewell at the end of the trip. The group had opportunities to get to know each other through activities like English classes and exploring various locations around Portugal.
El Banco Nacional de Costa Rica ofrece varias propiedades en venta, incluyendo condominios y casas ubicadas cerca de la playa en Jacó. Se proporcionan detalles como medidas, precios rebajados, y características de cada propiedad. También se indica que hay financiamiento disponible para compradores interesados.
Lessons Learned from Shifting Gears: Adult Education State Policy Change for ...Marcie Foster
Presentation on the lessons learned from Shifting Gears, a state policy initiative in the Midwest designed to re-engineer state education and training systems to ensure more low-skilled adults obtain postsecondary credentials. Delivered as a conference session during the 2011 National College Transition Network Conference in Providence, Rhode Island.
This document discusses the history and key concepts of supported employment for individuals with disabilities. It defines supported employment as competitive work in integrated community settings, with necessary supports determined based on individual needs and preferences. The document outlines different models of supported employment such as individual placement, enclaves, and mobile work crews. It also discusses core principles of supported employment like the presumption of employment, focus on abilities over disabilities, and importance of community integration and relationships.
This document discusses 3GVision and their offerings for mobile barcode solutions. 3GVision has over a decade of experience in image processing for mobile. Their main product is an end-to-end barcode solution called i-nigma that allows users to create and manage barcode campaigns, generate reports on scans, and provides a mobile app to read codes. They also offer a barcode reading SDK and can provide customized solutions. Their barcodes provide a way for mobile access to websites and apps with benefits like advertising, information access, and payments.
The document discusses how the creator of a music video effectively combined their main product with ancillary texts like a digipak and magazine cover to promote synergy. Key points:
1) The creator focused on keeping the same band across the music video, digipak, and magazine cover to relate all three aspects and provide a connection for the audience.
2) Examples like The Black Eyed Peas and U2 are discussed where they used similar stylistic elements like clothing, fonts, and locations/moods across ancillary texts and music videos.
3) The creator used a similar location, color/contrast effects, and facial expressions across their music video, digipak, and magazine cover
This protocol outlines a process for teachers to present projects to colleagues for feedback. The presenting teacher will describe the project title, essential question, learning goals, timeline and support provided. Participants can then ask clarifying questions. Next, more probing questions are asked to understand the teacher's thinking behind project decisions and goals. A discussion follows about how the project addresses rigor, authenticity, applied learning, exploration, adult connections and assessment. Finally, the presenting teacher reflects on feedback and participants discuss lessons learned.
This document provides information about the inaugural meeting of the Hult Management Technology Club (HMTC) including the agenda, purpose and goals of creating a student club to build awareness of opportunities in the technology industry. The vision is to organize activities to promote interaction between students and the technology industry. Key functions of the club include innovation projects and interactions/opportunities like speaker events and meetings with employers. Officers roles and a meeting frequency of twice per month are also outlined, along with next steps to join and details about the first meeting.
Top 16 most expensive materials in the worldAjit Singh
Ajit Singh is an English language trainer. He has over 10 years of experience teaching English to students of all ages and backgrounds. His teaching style focuses on making lessons engaging and fun while ensuring students learn proper grammar, vocabulary, pronunciation and communication skills.
This presentation will help those, who need information to make decision either to select BBA (Bachelors in Business Administration) or MBA (Masters of Business Administration).
Moreover, the presentation defines the roots to select BBA and MBA. It also gives information of Top Business Schools of Pakistan, in-addition, from where you can get Scholarship.
Regards,
Rahim Virani
This document outlines the objectives and key information about various educational opportunities available to Navy service members. It describes programs such as the Catalog of Navy Training Courses (CANTRAC) which provides course descriptions, the eligibility requirements for Navy service schools, different types of service school quotas, and procedures for disenrollment. It also discusses college programs including Tuition Assistance, Navy College Program for Afloat College Education, Servicemembers Opportunity Colleges Navy network, and the United Services Military Apprenticeship Program.
The document provides instructions for a classroom activity where students design and build bridges out of drinking straws. They are asked to draw blueprints using geometric shapes, construct their bridges according to the design, and test how many glass gems their bridge can hold before collapsing. Students conduct multiple trials, tracking the results and making improvements between trials. They are prompted to analyze whether their design failed or if too much weight caused the failure.
This document announces an annual recruitment of postal assistants and sorting assistants in West Bengal for 2009-2010. It provides details on the application process such as age limits, educational qualifications, how to obtain an application, application deadline, and examination date. A table lists the divisions/units recruiting, positions available, and who applications should be addressed to. Sports quotas are also detailed.
The document discusses using evidence-based kernels and behavioral vaccines to promote population-level prevention. It provides examples of kernels including antecedent, reinforcement, physiological, and relational kernels. Behavioral vaccines are described as simple procedures using kernels that can reduce problems and increase well-being when used repeatedly. Examples are provided of successful population-level interventions using kernels, such as the Triple P parenting program. The potential benefits of applying kernels to address issues facing children are discussed.
This document outlines a 30-day training course on WebSphere Portal 7 system administration. The course covers topics such as page management, security configuration, search, theming, installation, configuration, clustering, and troubleshooting. It includes 25 lessons with accompanying labs to help students learn how to administer WebSphere Portal 7 systems.
The document discusses how to deal with conflict, difficult employees, and firing in the workplace. It provides examples of different types of conflicts that may arise, such as personality clashes or disagreements. The document recommends determining the type and severity of conflict and following steps like counseling, verbal warnings, and written warnings to resolve issues. It also gives guidance on handling poor performance, attendance problems, difficult employees who gossip or have a bad attitude, and firing employees when necessary. The overall message is that managers should address conflicts and problems as soon as possible, following proper procedures and documentation.
The document provides an overview of a management skills training course. It discusses key points for strong leadership, including developing trust, sharing vision clearly, helping employees succeed through coaching and mentoring, making decisions and being accountable, and keeping everything controlled and headed in the right direction. It also outlines the 7-S model for improving an organization, examining elements like strategy, structure, systems, shared values, style, staff, and skills. The training aims to help managers effectively plan, organize, and guide their departments to meet goals.
The document provides tips for giving an effective presentation. It discusses preparing for the presentation by understanding the audience and venue. The main parts of a presentation should stay on schedule and keep the audience engaged with techniques like telling an anecdote or asking questions. Visual aids can enhance the presentation if used properly. The closing involves summarizing key points and taking questions. Body language like making eye contact is also important to connect with the audience.
1. The document discusses the Lilly Ledbetter Fair Pay Act of 2009, which overturned a Supreme Court ruling that said discrimination must be sued within 180 days of the original act. The new law says discrimination occurs with each new paycheck.
2. It recommends conducting a compensation audit under legal counsel to potentially invoke attorney-client privilege and safeguard results. The audit would review pay, policies, and identify compliance issues and risks.
3. Key aspects of the audit include analyzing pay data by gender, race and job to identify patterns of discrimination, reviewing exempt classifications and policies, and providing recommendations to mitigate identified risks.
The document summarizes a group trip taken by students and teachers from Italy to Portugal from February 12-19, 2012. Some of the key events mentioned include visiting schools in Lisbon and Portalegre, staying with host families, dancing at a welcoming party, taking a trip to Marvao, visiting museums, experiencing Carnival, and saying farewell at the end of the trip. The group had opportunities to get to know each other through activities like English classes and exploring various locations around Portugal.
El Banco Nacional de Costa Rica ofrece varias propiedades en venta, incluyendo condominios y casas ubicadas cerca de la playa en Jacó. Se proporcionan detalles como medidas, precios rebajados, y características de cada propiedad. También se indica que hay financiamiento disponible para compradores interesados.
Lessons Learned from Shifting Gears: Adult Education State Policy Change for ...Marcie Foster
Presentation on the lessons learned from Shifting Gears, a state policy initiative in the Midwest designed to re-engineer state education and training systems to ensure more low-skilled adults obtain postsecondary credentials. Delivered as a conference session during the 2011 National College Transition Network Conference in Providence, Rhode Island.
This document discusses the history and key concepts of supported employment for individuals with disabilities. It defines supported employment as competitive work in integrated community settings, with necessary supports determined based on individual needs and preferences. The document outlines different models of supported employment such as individual placement, enclaves, and mobile work crews. It also discusses core principles of supported employment like the presumption of employment, focus on abilities over disabilities, and importance of community integration and relationships.
This document discusses 3GVision and their offerings for mobile barcode solutions. 3GVision has over a decade of experience in image processing for mobile. Their main product is an end-to-end barcode solution called i-nigma that allows users to create and manage barcode campaigns, generate reports on scans, and provides a mobile app to read codes. They also offer a barcode reading SDK and can provide customized solutions. Their barcodes provide a way for mobile access to websites and apps with benefits like advertising, information access, and payments.
The document discusses how the creator of a music video effectively combined their main product with ancillary texts like a digipak and magazine cover to promote synergy. Key points:
1) The creator focused on keeping the same band across the music video, digipak, and magazine cover to relate all three aspects and provide a connection for the audience.
2) Examples like The Black Eyed Peas and U2 are discussed where they used similar stylistic elements like clothing, fonts, and locations/moods across ancillary texts and music videos.
3) The creator used a similar location, color/contrast effects, and facial expressions across their music video, digipak, and magazine cover
This protocol outlines a process for teachers to present projects to colleagues for feedback. The presenting teacher will describe the project title, essential question, learning goals, timeline and support provided. Participants can then ask clarifying questions. Next, more probing questions are asked to understand the teacher's thinking behind project decisions and goals. A discussion follows about how the project addresses rigor, authenticity, applied learning, exploration, adult connections and assessment. Finally, the presenting teacher reflects on feedback and participants discuss lessons learned.
This document provides information about the inaugural meeting of the Hult Management Technology Club (HMTC) including the agenda, purpose and goals of creating a student club to build awareness of opportunities in the technology industry. The vision is to organize activities to promote interaction between students and the technology industry. Key functions of the club include innovation projects and interactions/opportunities like speaker events and meetings with employers. Officers roles and a meeting frequency of twice per month are also outlined, along with next steps to join and details about the first meeting.
Top 16 most expensive materials in the worldAjit Singh
Ajit Singh is an English language trainer. He has over 10 years of experience teaching English to students of all ages and backgrounds. His teaching style focuses on making lessons engaging and fun while ensuring students learn proper grammar, vocabulary, pronunciation and communication skills.
This presentation will help those, who need information to make decision either to select BBA (Bachelors in Business Administration) or MBA (Masters of Business Administration).
Moreover, the presentation defines the roots to select BBA and MBA. It also gives information of Top Business Schools of Pakistan, in-addition, from where you can get Scholarship.
Regards,
Rahim Virani
This document outlines the objectives and key information about various educational opportunities available to Navy service members. It describes programs such as the Catalog of Navy Training Courses (CANTRAC) which provides course descriptions, the eligibility requirements for Navy service schools, different types of service school quotas, and procedures for disenrollment. It also discusses college programs including Tuition Assistance, Navy College Program for Afloat College Education, Servicemembers Opportunity Colleges Navy network, and the United Services Military Apprenticeship Program.
The document provides instructions for a classroom activity where students design and build bridges out of drinking straws. They are asked to draw blueprints using geometric shapes, construct their bridges according to the design, and test how many glass gems their bridge can hold before collapsing. Students conduct multiple trials, tracking the results and making improvements between trials. They are prompted to analyze whether their design failed or if too much weight caused the failure.
This document announces an annual recruitment of postal assistants and sorting assistants in West Bengal for 2009-2010. It provides details on the application process such as age limits, educational qualifications, how to obtain an application, application deadline, and examination date. A table lists the divisions/units recruiting, positions available, and who applications should be addressed to. Sports quotas are also detailed.
The document discusses using evidence-based kernels and behavioral vaccines to promote population-level prevention. It provides examples of kernels including antecedent, reinforcement, physiological, and relational kernels. Behavioral vaccines are described as simple procedures using kernels that can reduce problems and increase well-being when used repeatedly. Examples are provided of successful population-level interventions using kernels, such as the Triple P parenting program. The potential benefits of applying kernels to address issues facing children are discussed.
This document outlines a 30-day training course on WebSphere Portal 7 system administration. The course covers topics such as page management, security configuration, search, theming, installation, configuration, clustering, and troubleshooting. It includes 25 lessons with accompanying labs to help students learn how to administer WebSphere Portal 7 systems.
The document discusses how to deal with conflict, difficult employees, and firing in the workplace. It provides examples of different types of conflicts that may arise, such as personality clashes or disagreements. The document recommends determining the type and severity of conflict and following steps like counseling, verbal warnings, and written warnings to resolve issues. It also gives guidance on handling poor performance, attendance problems, difficult employees who gossip or have a bad attitude, and firing employees when necessary. The overall message is that managers should address conflicts and problems as soon as possible, following proper procedures and documentation.
The document provides an overview of a management skills training course. It discusses key points for strong leadership, including developing trust, sharing vision clearly, helping employees succeed through coaching and mentoring, making decisions and being accountable, and keeping everything controlled and headed in the right direction. It also outlines the 7-S model for improving an organization, examining elements like strategy, structure, systems, shared values, style, staff, and skills. The training aims to help managers effectively plan, organize, and guide their departments to meet goals.
The document provides tips for giving an effective presentation. It discusses preparing for the presentation by understanding the audience and venue. The main parts of a presentation should stay on schedule and keep the audience engaged with techniques like telling an anecdote or asking questions. Visual aids can enhance the presentation if used properly. The closing involves summarizing key points and taking questions. Body language like making eye contact is also important to connect with the audience.
The document discusses various skills needed for personal development. It outlines skills in categories such as relating to others, managing different situations, and skills for self-improvement. Some key skills discussed include effective communication, decision making, time management, coping with change, and setting goals. The document provides information on the importance and techniques for various skills like reading, writing, basic numeracy, problem solving, and positive thinking.
http://www.womackcompany.com/ims - This course is especially designed for managers, project leaders, and individual contributors who know there are smarter ways of working and want to quickly learn those techniques; are responsible for efficient performance while simultaneously managing multiple priorities; and, want to step back, study, and implement new ways of working and managing their work.
Effective organization and time management techniques help people achieve their objectives. Understanding the fundamentals of workflow and the principles of human performance enable participants with the tools and the processes to get more of their work done, on time, with fewer resources, and with less stress.
The focus of this course is on managing the myriad of details that go into an effective work day and a successful professional career. Learn what top performers know, do and say about professional productivity and effective leadership.
Organize your ideas, projects and tasks and learn how to prioritize meetings, emails, and professional goals. Practice specific time and action management strategies you can implement immediately at your desk and with your team.
This document provides tips for dealing with difficult people in the workplace. It begins by outlining the presenter's objectives and format. It then discusses why people may be difficult, focusing on feelings of stress, insecurity, or anger. Several types of difficult behaviors are described, such as hostile aggressors, know-it-alls, yes-people, whiners, silent types, and indecisive stallers. The document provides strategies for dealing with each type, emphasizing understanding their perspectives, being prepared, asking questions, and setting clear expectations. It closes by stressing the importance of maintaining a positive attitude and effective communication skills when working with difficult colleagues.
Dell Trade Secrets - How to make a great first impressionKrishna De
A collection of tips from some of the people who participated in the Dell Trade Secrets campaign sharing tips about how to make a great first impression.
Find Dell on SlideShare - http://www.slideshare.net/dell and http://www.slideshare.net/dellsocialmedia
Find Dell on Facebook - http://www.facebook.com/dellsocialmedia and http://www.facebook.com/DellBusiness
Professional ethics are important for employees to focus solely on their work and contribute fully to their organization's success. This involves putting one's heart and soul into the job without distraction. It is also important for employees to think of themselves as an integral part of the organization and strive to help it function successfully. Professional ethics are needed to maintain a productive work environment.
This document provides an overview of a presentation on optimizing time and focus. The presentation discusses concepts like ecosystems, focus, energy, and time. It encourages attendees to identify things that take up their time, energy, and focus each day. Tools, systems, and habits for maximizing productivity are explored. Attendees are prompted to think about how to "be, work and live at their 100%" and the steps needed to get there. Methods for setting up a daily dashboard, using signatures efficiently, and managing work are presented. The document consists primarily of presentation slides with prompts and questions for attendees.
The document outlines 12 techniques for effective presentations:
1. Emphasis stresses important words using intensifiers like "completely".
2. Focusing uses "what" questions to direct attention to key points.
3. Softening moderates strong language like replacing "very bad" with "quite bad".
It recommends practicing these techniques to improve presentation skills. Combining techniques like repetition with rhetorical questions, tripling, or "machine-gunning" multiple rapid points can make presentations more persuasive.
The document provides tips for designing and delivering effective presentations. It recommends starting with defining the purpose and key message, then working backwards to construct the opening. Presentation skills are learned, not innate talents, and great presenters improve through practice. The document outlines steps for rehearsing, including practicing delivery alone and with equipment, getting feedback, and visualizing success. Details like appearance and etiquette help convey professionalism. Proper breathing, posture, and eye contact can reduce nerves and improve delivery.
This document provides guidance for effectively participating in conference calls. It recommends arriving 15 minutes early to prepare, researching other participants, and using fillers to avoid dead air. Introductions should be concise. Listen actively without distractions. Speak clearly from near the phone. Respond immediately when asked questions without delays. Address any problems by acknowledging issues, defending positions with strong evidence, and taking responsibility for mistakes.
This document provides guidance on developing an effective public speaking presentation in 3 sentences or less. It outlines the key elements of an introduction, body, and conclusion. It also discusses techniques for engaging an audience, using body language and vocal variety, and receiving feedback through peer evaluation. The document stresses the importance of planning, organization, and practicing delivery to feel confident speaking in front of others.
Global Head of Project Services
End User Platform, New York City
145
On Tuesday, Sept. 9th, 12:02 PM, Steve wrote:
Jason, A few days after I attended your class I went on vacation for 2 weeks.
Well, now I'm back and have been putting into practice many of the
improvements we discussed in class. So far, I have:
Changed the subject line of emails in my inbox
Created an agenda category in my tasks to track discussion items for the future
Used many of the keyboard shortcuts we learned
Used verbs for tasks and subject lines
I have to report this is a huge success. My energy and focus have improved a
great
If you work hard or you have a good technicality, That does not mean that you should be a leader. But to be a leader you should know about the teamwork. You should know about the responsibilities, and you should know about Leadership.
So, this presentation not taking about the scope of leader, but it’s just a background about “ How you be a good leader “.
This document discusses how to round two-digit numbers to the nearest ten. It explains that when rounding to the nearest ten, the answer will be a multiple of ten between 0 and 100. The rules for rounding up or down are presented, with examples using a number line to demonstrate rounding numbers. Readers are instructed to watch a video for more information on rounding two-digit numbers to the nearest ten.
The document provides tips for improving presentation skills, including how to plan and structure a presentation, use visual aids effectively, and overcome presentation nerves. Some key points covered are establishing a clear purpose and message, developing a three-part structure with supporting points, practicing techniques to manage anxiety like breathing exercises, and rehearsing to build confidence in delivery.
The document provides tips for answering questions during and after a presentation. It recommends preparing for anticipated questions, clarifying questions asked, maintaining composure, and keeping answers concise. The tips include not prefacing answers, amplifying questions for all to hear, being honest if you don't know an answer, and maintaining most eye contact with the audience rather than the question asker. The overall guidelines are to anticipate questions, respond confidently and concisely while involving the full audience.
This document discusses different aspects of fashion including types of fashion styles, how fashion has changed over time in different parts of the world, and new fashion trends. It covers the main types of fashion as sporty, feminine, dramatic, classic, alluring, and romantic. It also explores how fashion in places like Egypt, Italy, Paris, Africa, Japan, America, and Turkey has evolved from past to present. The document aims to provide a broad overview of global fashion traditions and emerging styles.
Thrombosis occurs when an imbalance in the blood coagulation system causes a blood clot or thrombus to form, blocking blood flow through a vein or artery and posing health risks. A thrombus can detach and lodge in the lungs, causing a life-threatening pulmonary embolism. The normal response that prevents significant blood loss after an injury is called hemostasis, involving platelets, cells, and activation of coagulation factors to form a blood clot.
Presntation communication skill for phrmacistyasser maksoud
This document outlines basic communication skills for pharmacists. It discusses setting the stage for communication, establishing relationships with patients, counseling patients, interviewing techniques, educating patients, consulting on nonprescription medications, collaborating with physicians, managing conflicts, and developing writing skills. The document covers key topics such as introducing oneself to patients, asking open-ended questions, demonstrating empathy, and clearly communicating with physicians. The goal is to effectively communicate with patients and colleagues to provide the best possible care.
Master class management and leadership trainingyasser maksoud
The document outlines a management and leadership training course. It discusses the importance of effective management for business success. Lesson 1 focuses on how to be a great manager through strong leadership. It lists five key points for strong leadership: develop trust and credibility, share vision clearly, help employees succeed through coaching/mentoring, make decisions and be accountable, and keep everything under control. The document then provides further explanation and examples for each of these points. It also outlines four parts of the training that will provide tips on employee interaction, professional advice, personal advice, and words of wisdom.
This document provides an overview of marketing and sales concepts for business basics. It discusses key topics like the marketing environment, market research, analyzing customers and competitors, market segmentation and targeting, and the four Ps of marketing - product, price, place, and promotion. The document aims to explain fundamental marketing strategies and considerations to help a company's financial health through effective sales.
The document discusses operations management and quality management. It describes key aspects of operations management including designing production systems, managing operations, and continuously improving operations. It also discusses tools for operations decision making like cost-benefit analysis and break-even analysis. Quality management aims to meet customer requirements and involves quality control, assurance, and improvement. Popular quality methods like Six Sigma and its DMAIC process are explained.
This document provides an overview of business basics including different types of businesses, business ethics and law, basic economics, finance, and accounting. It discusses sole proprietorships, partnerships, corporations, and limited liability companies as common business types. It also outlines important concepts in economics like supply and demand, microeconomics, macroeconomics, and GDP. Basic corporate finance responsibilities and financial accounting principles are also summarized.
This document outlines steps for managers to effectively organize their departments to meet goals. It discusses using the 7-S model to analyze an organization's strategy, structure, systems, shared values, style, staff, and skills. Ten steps are provided for managing a department optimally: determining goals and objectives; understanding expectations; learning products, services and systems; establishing department goals; strategizing and structuring to meet goals; hiring the right people; obtaining necessary materials; training staff; organizing implementation; and monitoring progress. Training ideas are also listed such as developing training manuals, holding weekly sessions, and funding online courses.
The document provides a training course on management and leadership skills. It discusses the importance of effective management for business success. The course covers topics like developing trust, sharing vision, coaching employees, making decisions, and maintaining control. It provides over 100 tips across various sections on interacting with employees, professional advice, personal qualities, and words of wisdom for managers. The overall message is that strong leadership is key to being a great manager and achieving organizational goals.
The document provides a training course on management and leadership skills. It discusses the importance of effective management for business success. The course covers topics like developing trust, sharing vision, coaching employees, making decisions, and maintaining control. It provides over 100 tips across various sections on interacting with employees, professional advice, personal qualities, and words of wisdom for managers. The overall message is that strong leadership is key to being a great manager and achieving organizational goals.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
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The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
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Lesson 7 –
1. 12:12 ص12:12 ص12:12 ص12:12 ص DR/Yasser AbdelmaksoudDR/Yasser Abdelmaksoud 11
LESSON 7 –LESSON 7 –
HOW TO GET YOUR POINTHOW TO GET YOUR POINT
ACROSS THROUGH THEACROSS THROUGH THE
ART OF BUSINESSART OF BUSINESS
COMMUNICATIONCOMMUNICATION
2. 12:12ص12:12ص DR/Yasser Abdelmaksoud 2
Introduction: Getting your pointIntroduction: Getting your point
across clearly and conciselyacross clearly and concisely
--Good communication skills are essential forGood communication skills are essential for
effectively managing others, as well aseffectively managing others, as well as
working with your co-managers and upperworking with your co-managers and upper
managementmanagement..
--The better the communicator, the betterThe better the communicator, the better
chance for management successchance for management success..
--Poor communication leads to poorPoor communication leads to poor
productivity, confusion, conflict, andproductivity, confusion, conflict, and
redundancyredundancy..
--You can't motivate people if they can'tYou can't motivate people if they can't
understand what you wantunderstand what you want..
3. 12:12ص12:12ص DR/Yasser Abdelmaksoud 3
Business WritingBusiness Writing
Here are 5 steps you should followHere are 5 steps you should follow::
11--What type of information will youWhat type of information will you
convey? ·convey? · MessageMessage - ·- · PolicyPolicy--
··ProcessProcess -·-· ProcedureProcedure --
·· TaskTask--
22--Think about what you want them to hear,Think about what you want them to hear,
then what you are going to saythen what you are going to say..
33--Who will be the recipients of theWho will be the recipients of the
informationinformation??
44--Create the message, process, procedure,Create the message, process, procedure,
or other form of written communicationor other form of written communication..
55--Proofread and edit before you send itProofread and edit before you send it
outout..
4. 12:12ص12:12ص DR/Yasser Abdelmaksoud 4
Here are a couple of key points to keep inHere are a couple of key points to keep in
mind when writing e-mails, processes, etcmind when writing e-mails, processes, etc::
11--DO NOT CAPITALIZE ALL OF THE WORDSDO NOT CAPITALIZE ALL OF THE WORDS
WHEN WRITING AN E-MAIL OR PROCESS,WHEN WRITING AN E-MAIL OR PROCESS,
ETCETC..
22--Don’t come across like you are hostile inDon’t come across like you are hostile in
your writingyour writing..
33--Before you hit the send button whenBefore you hit the send button when
creating or replying to an aggravated typecreating or replying to an aggravated type
of e-mail, take at least a 5-minute breakof e-mail, take at least a 5-minute break
before hitting sendbefore hitting send..
44--Respond to e-mails in a timely fashion, butRespond to e-mails in a timely fashion, but
as previously stated, be careful not toas previously stated, be careful not to
send a heated e-mail without taking thesend a heated e-mail without taking the
time to cool down a bittime to cool down a bit..
5. 12:12ص12:12ص DR/Yasser Abdelmaksoud 5
55--Create an e-mail signature that has yourCreate an e-mail signature that has your
name, title, company name, address,name, title, company name, address,
phone number, e-mail address andphone number, e-mail address and
websitewebsite
66--When an e-mail is informal, ending theWhen an e-mail is informal, ending the
message with a simple “Thanks” with yourmessage with a simple “Thanks” with your
name directly underneath is acceptablename directly underneath is acceptable..
77--When writing to your boss or upperWhen writing to your boss or upper
management, always keep it professionalmanagement, always keep it professional
6. 12:12ص12:12ص DR/Yasser Abdelmaksoud 6
Communicating VerballyCommunicating Verbally
11--Have an “open door” policyHave an “open door” policy..
22--Be flexible and approachableBe flexible and approachable..
33--Be open and honestBe open and honest..
44--Be absolutely clear when speaking andBe absolutely clear when speaking and
giving directionsgiving directions..
55--Listen more than talkListen more than talk..
66--Listen with your full attentionListen with your full attention..
7. 12:12ص12:12ص DR/Yasser Abdelmaksoud 7
77--Now make sure your employees listen toNow make sure your employees listen to
youyou..
88--Be straightforward and always look themBe straightforward and always look them
straight in the eyesstraight in the eyes..
99--Use the art of persuasionUse the art of persuasion..
1010--Always bite your tongue, before you sayAlways bite your tongue, before you say
something you might regretsomething you might regret..
1111--Be able to take criticismBe able to take criticism..
8. 12:12ص12:12ص DR/Yasser Abdelmaksoud 8
1212--Don’t be DefensiveDon’t be Defensive. .
1313--Don’t lose your temperDon’t lose your temper. .
1414--Actions speak louder than wordsActions speak louder than words. .
1515--Continuously talk to, and get along with,Continuously talk to, and get along with,
your fellow managersyour fellow managers. .
1616--Telephone etiquetteTelephone etiquette. .
1717--The hallway conversationThe hallway conversation. .
1818--Use your sense of humorUse your sense of humor. .
1919--Keep your boss in the loop at all timesKeep your boss in the loop at all times. .
9. 12:12ص12:12ص DR/Yasser Abdelmaksoud 9
Holding a MeetingHolding a Meeting
here are 17 fundamental techniques tohere are 17 fundamental techniques to
followfollow::
11--Send out a meeting requestSend out a meeting request. .
------ ------ State the purposeState the purpose. .
------------Prepare an agendaPrepare an agenda..
------ ------ Set a timeframeSet a timeframe. .
22--Send out any meeting material at leastSend out any meeting material at least
two days prior to the meetingtwo days prior to the meeting. .
33--Make copies for everyoneMake copies for everyone. .
10. 12:12ص12:12ص DR/Yasser Abdelmaksoud 10
44--Begin the meeting on timeBegin the meeting on time. .
55--Set up the ground rules (also known asSet up the ground rules (also known as
“Norms“Norms”(. ”(.
66--Get to the pointGet to the point. .
77--Make sure you prioritize the meetingMake sure you prioritize the meeting
subjectssubjects. .
88--Follow the agenda and check off each itemFollow the agenda and check off each item
once discussedonce discussed. .
99--Take notes throughout the meetingTake notes throughout the meeting..
1010--It's easy to get off topicIt's easy to get off topic. .
11. 12:12ص12:12ص DR/Yasser Abdelmaksoud 11
1111--Get the quiet people to talk more, and theGet the quiet people to talk more, and the
dominant people to talk lessdominant people to talk less. .
1212--Get them to listen without saying aGet them to listen without saying a
wordword. .
1313--Look for signs of when you’ve talked longLook for signs of when you’ve talked long
enoughenough
1414--Know when to end the meetingKnow when to end the meeting. .
1515--Before you end the meeting, make sureBefore you end the meeting, make sure
you have covered the important pointsyou have covered the important points. .
1616--Send out an overview after the meetingSend out an overview after the meeting. .
1717--Create an action list and schedule aCreate an action list and schedule a
follow up meetingfollow up meeting
12. 12:12ص12:12ص DR/Yasser Abdelmaksoud 12
Here are a couple of ideas for regularly setHere are a couple of ideas for regularly set
meetingsmeetings::
11--Have a scheduled daily meeting,Have a scheduled daily meeting,
preferably in the morning around 9:00ampreferably in the morning around 9:00am
or 10:00am, withor 10:00am, with key individualskey individuals such assuch as
SME’s, supervisors or leads of yourSME’s, supervisors or leads of your
departmentdepartment. .
22--Have a scheduled monthly meeting withHave a scheduled monthly meeting with
thethe entire staffentire staff of your departmentof your department. .
33--Have people want to go to your meetingsHave people want to go to your meetings. .
13. 12:12ص12:12ص DR/Yasser Abdelmaksoud 13
Participating in a MeetingParticipating in a Meeting
here are 7 fundamental techniques tohere are 7 fundamental techniques to
followfollow::
11--Show respect to the meeting holderShow respect to the meeting holder
22--Do not state your opinion on every singleDo not state your opinion on every single
topictopic
33--Don’t be quiet throughout the entireDon’t be quiet throughout the entire
meetingmeeting. .
44--Don’t rattle onDon’t rattle on. .
14. 12:12ص12:12ص DR/Yasser Abdelmaksoud 14
55--Do not say anything negative aboutDo not say anything negative about
anyoneanyone. .
66--Don’t feel like you’re in aDon’t feel like you’re in a
competition with your fellow co-competition with your fellow co-
managersmanagers
77--Don’t agree with someone justDon’t agree with someone just
because you feel intimidatedbecause you feel intimidated. .
15. 12:12ص12:12ص DR/Yasser Abdelmaksoud 15
Preparing & Delivering aPreparing & Delivering a
PresentationPresentation
Effective speaking and presentation capabilities canEffective speaking and presentation capabilities can
even lead to further promotion, as this is not aeven lead to further promotion, as this is not a
skill everyone possessesskill everyone possesses..
Here are 15 valuable tips to use when giving aHere are 15 valuable tips to use when giving a
presentationpresentation::
11--Be thoroughly preparedBe thoroughly prepared..
22--Think about the flow of the presentation, but notThink about the flow of the presentation, but not
word-for-wordword-for-word..
-·-·Have a strong opening and closingHave a strong opening and closing..
16. 12:12ص12:12ص DR/Yasser Abdelmaksoud 16
22--Think about the flow of the presentation, but notThink about the flow of the presentation, but not
word-for-wordword-for-word
··Have an introduction that will consist on whatHave an introduction that will consist on what
is going to be talked about, and a conclusion tois going to be talked about, and a conclusion to
review what had been discussedreview what had been discussed..
··Create a list of key pointsCreate a list of key points..
··Support your introduction with your slides orSupport your introduction with your slides or
materials, and use the key points to transitionmaterials, and use the key points to transition
from one point to the nextfrom one point to the next..
··Summarize by asking if they have anySummarize by asking if they have any
questionsquestions..
··Now practice by visualizing yourself giving aNow practice by visualizing yourself giving a
great presentationgreat presentation..
··Now practice by visualizing yourself giving aNow practice by visualizing yourself giving a
great presentationgreat presentation..
17. 12:12ص12:12ص DR/Yasser Abdelmaksoud 17
33--If using PowerPoint… Keep the slides simple andIf using PowerPoint… Keep the slides simple and
don’t put too many words on themdon’t put too many words on them..
Here are six points to keep in mind when creating aHere are six points to keep in mind when creating a
PowerPoint presentationPowerPoint presentation::
· “· “Title” pageTitle” page––
· “· “Agenda” pageAgenda” page––
· “· “Objective” pageObjective” page––
· “· “Subject Body MatterSubject Body Matter” -” -
· “· “Summary” pageSummary” page––
· “· “Questions?” pageQuestions?” page––
18. 12:12ص12:12ص DR/Yasser Abdelmaksoud 18
44--If you are using a projector…youIf you are using a projector…you
should practice setting upshould practice setting up
55--Always have a backup planAlways have a backup plan……
66--Know your audienceKnow your audience..
77--Know the true goal for theKnow the true goal for the
presentationpresentation..
88--Look at the audience as a wholeLook at the audience as a whole..
99--Show your personality, don’t be stiff,Show your personality, don’t be stiff,
and make them laugh. Show yourand make them laugh. Show your
character and charisma whencharacter and charisma when
presentingpresenting..
19. 12:12ص12:12ص DR/Yasser Abdelmaksoud 19
1010--Talk with your audience, not down toTalk with your audience, not down to
themthem..
1111--Be Flexible. Stick to your main points,Be Flexible. Stick to your main points,
but be ready to adjust your presentationbut be ready to adjust your presentation
to the particular desires of your audienceto the particular desires of your audience..
1212--Try not to use “uhm” or “ah” wordsTry not to use “uhm” or “ah” words..
1313--Don’t be afraid to say, “I don’t knowDon’t be afraid to say, “I don’t know.”.”
1414--Know when to end the presentationKnow when to end the presentation..
1515--People want you to succeedPeople want you to succeed..
20. 12:12ص12:12ص DR/Yasser Abdelmaksoud 20
Communicating Change to yourCommunicating Change to your
EmployeesEmployees
a great manager and leader is the ability toa great manager and leader is the ability to
accept change and orders that come downaccept change and orders that come down
from above, with enthusiasm andfrom above, with enthusiasm and
confidenceconfidence,,
The only constant is changeThe only constant is change
The change can be as major as a companyThe change can be as major as a company
takeover, or as simple as a small change intakeover, or as simple as a small change in
organizational structureorganizational structure..
21. 12:12ص12:12ص DR/Yasser Abdelmaksoud 21
You need to determineYou need to determine::
··What is the reason for the changeWhat is the reason for the change??
··Why is there changeWhy is there change??
··What is the goal you or the companyWhat is the goal you or the company
hopes to achievehopes to achieve??
··Will it make your department orWill it make your department or
company more efficientcompany more efficient??
··Will there be a need for moreWill there be a need for more
resourcesresources??
··Where is the change coming from, youWhere is the change coming from, you
or upper managementor upper management??
··Who will benefit from this changeWho will benefit from this change??
··Who can be negatively affected by thisWho can be negatively affected by this
changechange??
22. 12:12ص12:12ص DR/Yasser Abdelmaksoud 22
Here are 12 points to keep in mind whenHere are 12 points to keep in mind when
dealing with changedealing with change::
11--The key to a successful implementation ofThe key to a successful implementation of
change is to communicate consistently andchange is to communicate consistently and
frequentlyfrequently. .
22--Communicate the reasons for the changeCommunicate the reasons for the change
so that everyone fully understands theso that everyone fully understands the
need and purposeneed and purpose. .
33--There may be times when you cannot, andThere may be times when you cannot, and
should not, communicate any upcomingshould not, communicate any upcoming
changes that are considered confidentialchanges that are considered confidential..
23. 12:12ص12:12ص DR/Yasser Abdelmaksoud 23
44--You can either talk to everyone at theYou can either talk to everyone at the
same time, or each individuallysame time, or each individually. .
Here are some guidelines to followHere are some guidelines to follow::
a.a. Communicate to everyone at the sameCommunicate to everyone at the same
timetime..
b. Communicate to each personb. Communicate to each person
individuallyindividually..
55--You can either verbally share the changeYou can either verbally share the change
information or write it outinformation or write it out..
24. 12:12ص12:12ص DR/Yasser Abdelmaksoud 24
66--Let your staff ask questions and provideLet your staff ask questions and provide
honest answershonest answers. .
77--After you have communicated theAfter you have communicated the
upcoming changes to your department, ifupcoming changes to your department, if
you feel that the information is veryyou feel that the information is very
important, ask upper management to stopimportant, ask upper management to stop
by and briefly talk with your staffby and briefly talk with your staff
membersmembers. .
88----Get involved and communicate right awayGet involved and communicate right away
before the rumor mill and grapevine startsbefore the rumor mill and grapevine starts
to spread aroundto spread around. .
25. 12:12ص12:12ص DR/Yasser Abdelmaksoud 25
99--Sometimes change, which resulted in the loss ofSometimes change, which resulted in the loss of
fellow employees, processes, or organizationalfellow employees, processes, or organizational
structure, is very sadstructure, is very sad. .
1010--Don’t forget that you will not only be givingDon’t forget that you will not only be giving
facts about the change, but watched carefullyfacts about the change, but watched carefully
onon how you acthow you act towards the changetowards the change. .
1111--Be sure to follow-up to make sure there are noBe sure to follow-up to make sure there are no
problems related to the changeproblems related to the change. .
1212--Don’t forget that change is stressful forDon’t forget that change is stressful for
everyoneeveryone. .
In every way, effective communication is yourIn every way, effective communication is your
most important toolmost important tool
26. 12:12ص12:12ص DR/Yasser Abdelmaksoud 26
Quick Lesson SummaryQuick Lesson Summary
11--Business writing is an essential part of managementBusiness writing is an essential part of management. .
22--The way you verbally communicate with your employees,The way you verbally communicate with your employees,
co-managers, your boss, upper-management andco-managers, your boss, upper-management and
customers, can make you or break you. This goes for face-customers, can make you or break you. This goes for face-
to-face meetings, phone calls, and even hallway chatsto-face meetings, phone calls, and even hallway chats. .
33--Part of being a manager is holding and participating inPart of being a manager is holding and participating in
meetingsmeetings. .
44--When giving presentations, you are presenting yourself asWhen giving presentations, you are presenting yourself as
well as the subject at handwell as the subject at hand. .
55--Change is inevitable, and the sooner you can accept andChange is inevitable, and the sooner you can accept and
embrace the change, the sooner your employees will asembrace the change, the sooner your employees will as
wellwell. .