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1 
LECTURE 8 24th April 2014 Ir Ishak Arshad 
KKH 4194 
PROJECT MANAGEMENT
4/29/2014 
2 
Project Management 
Monitoring and Controlling Construction 
•Project Progress (scope & time), Cost and Quality
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Project Management 
CO 2 : 
•Able to evaluate elements of project management and cost for civil engineering work.
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Project Management 
As a contractor for a project, you have to target your project to complete on time, with acceptable quality and to get reasonable profit. 
How do you control and monitor; 
•Project scope 
•Project completion time 
•Project cost 
•Project quality
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Contractors’ Goals in Implementing Projects 
•Making profit 
•Finishing on time - TIME 
•Constructing within budgets - COST 
•Finishing the projects safely - SCOPES 
•Delivering quality projects - QUALITY 
•Getting new projects
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Monitoring & Controlling A Construction Project 
Defn: 
Monitoring and controlling are processes required to track, review and regulate the progress and performance of the project. 
(to track = to follow ,to review = to go over, to regulate = to put in order) 
By monitoring and controlling – the project performance is observed and measured regularly and consistently to identify variances from the project management plan 
(PMBOK- PMI)
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Monitoring & Controlling Projects 
1. What are to be monitored & controlled? 
2. What is monitoring ? 
3. What is controlling ? 
4. Who does the monitoring & controlling ? 
5. What are the project aspects they monitor & control? 
6. What is document used in Monitoring & 
Controlling ?
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Monitoring & Controlling Projects 
1.To monitor & control– project team & work to be done 
2.Monitoring - collecting & measuring performance information & assessing the results 
3.Controlling - corrective or preventive action to be done 
4.The monitoring & controlling – by Project Manager & Project Management Team 
5. They monitor & control – scope, schedule (time) & cost + Quality 
6. Document used in Monitoring & Controlling – Project Management Plan
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Monitoring & Controlling A Construction Project 
To monitor Project Objectives & “Triple Constraints” : 
•Performance – to complete scopes of the project 
•Time 
• Cost 
With Quality
Monitor & Control Project Work 
•The process of tracking, reviewing and regulating the progress to meet the performance objectives defined in the project m’ment plan. 
•Monitoring – collecting , measuring & distributing performance information . Assessing measurement & trends for process improvement 
•Controlling– determine corrective or preventive action or preplanning & following up actions to resolve performance issue (to align with the expected project performance) 
•Monitoring & Control Project Work Process is concerned with: 
-Comparing actual project performance vs the PMP 
-Assessing performance – any corrective/ preventive action need to be done
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Monitoring & Controlling A Construction Project 
1)Performance/scope 
Some factors affecting project performance: 
•Unexpected technical problems – eg nature of the project beyond expectation 
•Insufficient resources when needed 
•Unexpected technical difficulties – eq due to site condition or soil condition 
•Client requires changes –ok with EOT & additional cost
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Performance- Scope Control 
Monitoring status of the project and managing changes to work program 
Activities: 
•Work performance measurements – variance analysis 
•Change requests – need client approval. Avoid implementing unapproved changes. 
•Project Management Plan (Programs) updates with all approved changes 
•Project document updates – updating drawings due to changes done 
Outputs: 
•Work performance measurements 
•Change requests 
•Project management plans 
•Projects documents updates
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Monitoring & Controlling A Construction Project 
2) Time- schedule 
•Technical difficulties take longer than planned to solve 
•Initial time estimate is not enough 
•Task sequencing is incorrect – incorrect timing 
•Required inputs of matl, personnel, machineries are unavailable when needed – idling & wasting of time – require extra time 
•Client want changes and need rework 
•New Government regulation
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Time- Schedule Control 
Monitoring status of the project to update project progress and managing changes to the schedule baseline 
Activities: 
•Work performance measurements 
•Change requests – thru approved process 
•Project Management plan updates 
•Project document updates 
Outputs: 
•Work performance measurements 
•Change requests 
•Project management plans 
•Projects documents updates
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Monitoring & Controlling A Construction Project 
3) Cost:-aspects that may increase project cost! 
•Technical difficulties requires more resources 
•Scope of work increase – VO ? 
•Tender price too low - 
•Reporting is poor or untimely – can not monitor ! 
•Budgeting is inadequate – working capital is not enough ! 
•Price of matl increase
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Control Costs 
Monitoring and controlling status of the project - update the project budget - managing changes to the cost baseline 
Activities 
•Ensuring all change requests - approved by the client - do not proceed unapproved changes – inform client all cost implication on changes made 
•Ensuring that cost expenditure do not exceed permissible values 
•Monitoring cost performance, understand variance – check std or previous projects 
•Monitoring work completed against expenditure – compare cost between cost in BQ to actual cost spent ! 
•Taking action to ensure cost overrun within acceptable limit
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Control Costs 
Outputs: 
•Work performance measurements – check progress report 
•Budget forecasts & actual expenditure 
•Change requests 
•Project management plans 
- cost performance baseline & cost 
management plan 
•Projects documents updates
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Control Costs 
Outputs: ….. continue 
-cost performance baseline: 
compare actual results to determine if any change 
-cost management plan: 
describe how the project costs will be managed and controlled
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Time- Schedule Control 
Monitoring status of the project and managing changes to the schedule baseline 
Activities: 
•Determining the current status of the project schedule 
•Determining that the project schedule has changed 
•Managing the actual changes – how to catch up with the time! 
Outputs 
•Work performance measurements – project program 
•Change requests – thru approved process 
•Project Management plan updates 
•Project document updates
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Monitoring & Controlling A Construction Project 
4) Quality Control 
•Quality ? 
•Quality Control – depends upon the control of construction itself 
•Quality of finished product is responsibilities of Designer (Consultants) and Contractors 
•Responsibilities of all participants – RE, COW, Supervisors, Skilled Workers, Workers - right attitude - let them proud with their work ! 
•Good design + good materials & workmanship 
= Quality product
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Monitoring & Controlling A Construction Project 
Quality Control 
•Inspection of work quality at every part of the work 
•Selecting samples of matl to be used – sizes, appearances, testing the samples 
•Testing materials and workmanship at every stage of construction to make sure the work meets requirements of the drawings and specifications 
•For big project – they have a Quality Control Officer 
•Contractor to have A Program of Quality Control 
•ISO 9000/9001
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Perform Quality Control 
Monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes 
Activities: 
•Perform Quality Control throughout the project 
•Quality control = plan quality - perform quality control - perform quality assurance 
•Identify causes of poor process – recommend and/or take action to eliminate them 
Quality Assurance = process of auditing the quality requirements based on results of the Quality Control measurement to 
ensure Quality Standard.
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Perform Quality Control 
Outputs 
•Quality control measurement 
•Validated changes 
•Project Management plan updates 
•Project document updates
4/29/2014 
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Monitoring & Controlling A Construction Project 
Who to control ? 
•Clients ) 
•Consultants ) - Have to play their roles 
•Contractors ) 
How ? 
•Progress Reports – reporting progress 
•Site meetings – check & monitor progress, time, cost & quality 
•Technical meetings 
•Regular site visits by the client, Director of the consultant firms
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Management of Changes 
Changes sometimes cannot be avoided during construction 
Changes by owner, designer or contractor: 
•Owners – changes to better achieve intended use of the project - caused VOs 
•Designer – changes to original drawings or spec – must get owner’s approval 
•Contractor – to change matl, system of work, method of construction – must get SO approval 
Changes – increase/decrease scope, cost and time !
Project Organisation 
1)Client - management by Client Technical Department 
2)Consultant Site Staffs 
3)Contractor Site Staffs 
Parties in Project.xls 
Consultant Site Staffs: 
( Number of post and number of Staff depend on the project size) 
•Project Director/Project Manager (Head of the team) 
•Chief Resident Architect (for Building Project) 
•Chief Resident Engineer (Civil & Structure) 
•Resident Architect 
•Resident Engineers (Civil & Structural, Mechanical and Electrical) 
•Resident Quantity Surveyors 
•Clerk of Works (Architecture, C&S, M&E, QS) 
•General Clerks 
26
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Projects Organisation 
Consultant Site Staffs: 
( For Building Projects RM10mil -RM20 mil ) 
•1 Resident Architect (Head of The Team for building project) = Project Manager 
•1 Resident Engineers (Civil & Structural) 
•1 Clerk of Works (Architecture), 
•1 Clerk of Works (C&S) 
•1 Clerk of Works (M&E)
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Projects Organisation 
Contractor Site Staff: 
( Number of post and number of Staff depend on the project size) 
•Project Manager (Head of the team) 
•Site Architects 
•Site Engineers (Civil & Structural, Mechanical and Electrical) 
•Site Quantity Surveyors 
•Safety Officer (for project above RM20 mil. require full time officer at the site) 
•Supervisors (Architecture, C&S, M&E) 
•Administration Staff
4/29/2014 
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Projects Organisation 
Contractor Site Staff: 
( For Building Projects RM10mil -RM20 mil ) 
•1 Project Manager/Site Manager – Head of the team 
•1 Safety Officer (Not based at the site) 
•1-3 Supervisors (Architecture, C&S, M&E) 
•Administration Staff
4/29/2014 
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Project Site Office: 
1)Contractor Site Office 
• Contractor Project Manager 
•Site Engineer 
•Admin staff 
•Supervisors 
2)Consultant Site Office 
•Project Director/Project Manager 
•Resident Architect ( for building project –as Head of the team) 
•Resident Engineer – C&S, M, E 
•Other site staff
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Records at the Site Office: 
•Tender Document/Contract Document (duplicate copy) 
•Tender Document/Sub-contract Documents (duplicate copy) 
•Drawings (latest amended drawings) – all changes are fully recorded 
•Site Diaries 
•Progress Report – progress chart – photographs 
•Samples Approved
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Site Diaries - Site_diary_work_template.pdf 
•Must always be kept at the Site Office 
•Daily recording by Consultant Site Staff specialy assigned eg by Architect Clerk Of Work & to be endorsed by Contractor’s Project/Site Manager 
•Regularly checked by RA/RE & Consultant Project Manager 
•Recording work done, no of workers & machineries, weather, Consultant Site Staffs’ instructions to Contractors etc 
•All information will be used for Contractor’s Application for Extension of Time & disputes & claims
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Progress Report : 
•Monthly Progress Report by the Main Contractor 
•Progress charts (colouring all completed work) - percentage of work done on particular date - photographs - Report 
•Submitted & discussed in the project Site Meetings
4/29/2014 
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Samples 
•Samples Approved & dates 
•Kept at the Site Office 
•Recorded in “ List Of Sample Approved & Reported in the Contractor’s Monthly Report 
Material Testing 
•For quality control 
•To check whether materials proposed by the contractors are in accordance with the contract specifications eg in term of sizes, strength, contents 
• Concrete mix - cube tests for 7 days & 28 days 
•Cone test for concrete mix 
• Reinforcement tensile tests 
•Timber – chemical contents for tanalised timber
4/29/2014 
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Site Meetings : 
•Schedule site meetings eg every 2 weeks or every month at the Site Office 
•Chair by SO (from Client) or RSO (Consultant) 
•Attended by all Consultant Site Staff, Main Contractor’s Representatives, NSC Rep 
•Purposes –Progress Monitoring – to discuss all problems related to the project 
•Discussed Project’s Progress – Progress Report 
•Minutes of the meetings – prepare by the consultant’s site staff
4/29/2014 
36 
References: 
1.Frederick E. Gould and Nancy E. Joyce. 2003. Construction Project Management. Prentice3 Hall Publisher. 
2.Peter G. 1989. Management and Construction Control. New York: Longman Inc. 
3.Oberlender G.D. 2000. Project Management for Engineering and Construction. McGraw-Hill 
4.PMI.2008. A Guide to the Project Management Body of Knowledge (PMBOK) 
5.Twort A.C and Rees J.G .2005, Civil Engineering Project Management . 4th Edition, UK: Elsevier Butterworth Heinemann

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Lecture 8 monitoring & controlling (1)

  • 1. 1 LECTURE 8 24th April 2014 Ir Ishak Arshad KKH 4194 PROJECT MANAGEMENT
  • 2. 4/29/2014 2 Project Management Monitoring and Controlling Construction •Project Progress (scope & time), Cost and Quality
  • 3. 4/29/2014 3 Project Management CO 2 : •Able to evaluate elements of project management and cost for civil engineering work.
  • 4. 4/29/2014 4 Project Management As a contractor for a project, you have to target your project to complete on time, with acceptable quality and to get reasonable profit. How do you control and monitor; •Project scope •Project completion time •Project cost •Project quality
  • 5. 4/29/2014 5 Contractors’ Goals in Implementing Projects •Making profit •Finishing on time - TIME •Constructing within budgets - COST •Finishing the projects safely - SCOPES •Delivering quality projects - QUALITY •Getting new projects
  • 6. 4/29/2014 6 Monitoring & Controlling A Construction Project Defn: Monitoring and controlling are processes required to track, review and regulate the progress and performance of the project. (to track = to follow ,to review = to go over, to regulate = to put in order) By monitoring and controlling – the project performance is observed and measured regularly and consistently to identify variances from the project management plan (PMBOK- PMI)
  • 7. 4/29/2014 7 Monitoring & Controlling Projects 1. What are to be monitored & controlled? 2. What is monitoring ? 3. What is controlling ? 4. Who does the monitoring & controlling ? 5. What are the project aspects they monitor & control? 6. What is document used in Monitoring & Controlling ?
  • 8. 4/29/2014 8 Monitoring & Controlling Projects 1.To monitor & control– project team & work to be done 2.Monitoring - collecting & measuring performance information & assessing the results 3.Controlling - corrective or preventive action to be done 4.The monitoring & controlling – by Project Manager & Project Management Team 5. They monitor & control – scope, schedule (time) & cost + Quality 6. Document used in Monitoring & Controlling – Project Management Plan
  • 9. 4/29/2014 9 Monitoring & Controlling A Construction Project To monitor Project Objectives & “Triple Constraints” : •Performance – to complete scopes of the project •Time • Cost With Quality
  • 10. Monitor & Control Project Work •The process of tracking, reviewing and regulating the progress to meet the performance objectives defined in the project m’ment plan. •Monitoring – collecting , measuring & distributing performance information . Assessing measurement & trends for process improvement •Controlling– determine corrective or preventive action or preplanning & following up actions to resolve performance issue (to align with the expected project performance) •Monitoring & Control Project Work Process is concerned with: -Comparing actual project performance vs the PMP -Assessing performance – any corrective/ preventive action need to be done
  • 11. 4/29/2014 11 Monitoring & Controlling A Construction Project 1)Performance/scope Some factors affecting project performance: •Unexpected technical problems – eg nature of the project beyond expectation •Insufficient resources when needed •Unexpected technical difficulties – eq due to site condition or soil condition •Client requires changes –ok with EOT & additional cost
  • 12. 4/29/2014 12 Performance- Scope Control Monitoring status of the project and managing changes to work program Activities: •Work performance measurements – variance analysis •Change requests – need client approval. Avoid implementing unapproved changes. •Project Management Plan (Programs) updates with all approved changes •Project document updates – updating drawings due to changes done Outputs: •Work performance measurements •Change requests •Project management plans •Projects documents updates
  • 13. 4/29/2014 13 Monitoring & Controlling A Construction Project 2) Time- schedule •Technical difficulties take longer than planned to solve •Initial time estimate is not enough •Task sequencing is incorrect – incorrect timing •Required inputs of matl, personnel, machineries are unavailable when needed – idling & wasting of time – require extra time •Client want changes and need rework •New Government regulation
  • 14. 4/29/2014 14 Time- Schedule Control Monitoring status of the project to update project progress and managing changes to the schedule baseline Activities: •Work performance measurements •Change requests – thru approved process •Project Management plan updates •Project document updates Outputs: •Work performance measurements •Change requests •Project management plans •Projects documents updates
  • 15. 4/29/2014 15 Monitoring & Controlling A Construction Project 3) Cost:-aspects that may increase project cost! •Technical difficulties requires more resources •Scope of work increase – VO ? •Tender price too low - •Reporting is poor or untimely – can not monitor ! •Budgeting is inadequate – working capital is not enough ! •Price of matl increase
  • 16. 4/29/2014 16 Control Costs Monitoring and controlling status of the project - update the project budget - managing changes to the cost baseline Activities •Ensuring all change requests - approved by the client - do not proceed unapproved changes – inform client all cost implication on changes made •Ensuring that cost expenditure do not exceed permissible values •Monitoring cost performance, understand variance – check std or previous projects •Monitoring work completed against expenditure – compare cost between cost in BQ to actual cost spent ! •Taking action to ensure cost overrun within acceptable limit
  • 17. 4/29/2014 17 Control Costs Outputs: •Work performance measurements – check progress report •Budget forecasts & actual expenditure •Change requests •Project management plans - cost performance baseline & cost management plan •Projects documents updates
  • 18. 4/29/2014 18 Control Costs Outputs: ….. continue -cost performance baseline: compare actual results to determine if any change -cost management plan: describe how the project costs will be managed and controlled
  • 19. 4/29/2014 19 Time- Schedule Control Monitoring status of the project and managing changes to the schedule baseline Activities: •Determining the current status of the project schedule •Determining that the project schedule has changed •Managing the actual changes – how to catch up with the time! Outputs •Work performance measurements – project program •Change requests – thru approved process •Project Management plan updates •Project document updates
  • 20. 4/29/2014 20 Monitoring & Controlling A Construction Project 4) Quality Control •Quality ? •Quality Control – depends upon the control of construction itself •Quality of finished product is responsibilities of Designer (Consultants) and Contractors •Responsibilities of all participants – RE, COW, Supervisors, Skilled Workers, Workers - right attitude - let them proud with their work ! •Good design + good materials & workmanship = Quality product
  • 21. 4/29/2014 21 Monitoring & Controlling A Construction Project Quality Control •Inspection of work quality at every part of the work •Selecting samples of matl to be used – sizes, appearances, testing the samples •Testing materials and workmanship at every stage of construction to make sure the work meets requirements of the drawings and specifications •For big project – they have a Quality Control Officer •Contractor to have A Program of Quality Control •ISO 9000/9001
  • 22. 4/29/2014 22 Perform Quality Control Monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes Activities: •Perform Quality Control throughout the project •Quality control = plan quality - perform quality control - perform quality assurance •Identify causes of poor process – recommend and/or take action to eliminate them Quality Assurance = process of auditing the quality requirements based on results of the Quality Control measurement to ensure Quality Standard.
  • 23. 4/29/2014 23 Perform Quality Control Outputs •Quality control measurement •Validated changes •Project Management plan updates •Project document updates
  • 24. 4/29/2014 24 Monitoring & Controlling A Construction Project Who to control ? •Clients ) •Consultants ) - Have to play their roles •Contractors ) How ? •Progress Reports – reporting progress •Site meetings – check & monitor progress, time, cost & quality •Technical meetings •Regular site visits by the client, Director of the consultant firms
  • 25. 4/29/2014 25 Management of Changes Changes sometimes cannot be avoided during construction Changes by owner, designer or contractor: •Owners – changes to better achieve intended use of the project - caused VOs •Designer – changes to original drawings or spec – must get owner’s approval •Contractor – to change matl, system of work, method of construction – must get SO approval Changes – increase/decrease scope, cost and time !
  • 26. Project Organisation 1)Client - management by Client Technical Department 2)Consultant Site Staffs 3)Contractor Site Staffs Parties in Project.xls Consultant Site Staffs: ( Number of post and number of Staff depend on the project size) •Project Director/Project Manager (Head of the team) •Chief Resident Architect (for Building Project) •Chief Resident Engineer (Civil & Structure) •Resident Architect •Resident Engineers (Civil & Structural, Mechanical and Electrical) •Resident Quantity Surveyors •Clerk of Works (Architecture, C&S, M&E, QS) •General Clerks 26
  • 27. 4/29/2014 27 Projects Organisation Consultant Site Staffs: ( For Building Projects RM10mil -RM20 mil ) •1 Resident Architect (Head of The Team for building project) = Project Manager •1 Resident Engineers (Civil & Structural) •1 Clerk of Works (Architecture), •1 Clerk of Works (C&S) •1 Clerk of Works (M&E)
  • 28. 4/29/2014 28 Projects Organisation Contractor Site Staff: ( Number of post and number of Staff depend on the project size) •Project Manager (Head of the team) •Site Architects •Site Engineers (Civil & Structural, Mechanical and Electrical) •Site Quantity Surveyors •Safety Officer (for project above RM20 mil. require full time officer at the site) •Supervisors (Architecture, C&S, M&E) •Administration Staff
  • 29. 4/29/2014 29 Projects Organisation Contractor Site Staff: ( For Building Projects RM10mil -RM20 mil ) •1 Project Manager/Site Manager – Head of the team •1 Safety Officer (Not based at the site) •1-3 Supervisors (Architecture, C&S, M&E) •Administration Staff
  • 30. 4/29/2014 30 Project Site Office: 1)Contractor Site Office • Contractor Project Manager •Site Engineer •Admin staff •Supervisors 2)Consultant Site Office •Project Director/Project Manager •Resident Architect ( for building project –as Head of the team) •Resident Engineer – C&S, M, E •Other site staff
  • 31. 4/29/2014 31 Records at the Site Office: •Tender Document/Contract Document (duplicate copy) •Tender Document/Sub-contract Documents (duplicate copy) •Drawings (latest amended drawings) – all changes are fully recorded •Site Diaries •Progress Report – progress chart – photographs •Samples Approved
  • 32. 4/29/2014 32 Site Diaries - Site_diary_work_template.pdf •Must always be kept at the Site Office •Daily recording by Consultant Site Staff specialy assigned eg by Architect Clerk Of Work & to be endorsed by Contractor’s Project/Site Manager •Regularly checked by RA/RE & Consultant Project Manager •Recording work done, no of workers & machineries, weather, Consultant Site Staffs’ instructions to Contractors etc •All information will be used for Contractor’s Application for Extension of Time & disputes & claims
  • 33. 4/29/2014 33 Progress Report : •Monthly Progress Report by the Main Contractor •Progress charts (colouring all completed work) - percentage of work done on particular date - photographs - Report •Submitted & discussed in the project Site Meetings
  • 34. 4/29/2014 34 Samples •Samples Approved & dates •Kept at the Site Office •Recorded in “ List Of Sample Approved & Reported in the Contractor’s Monthly Report Material Testing •For quality control •To check whether materials proposed by the contractors are in accordance with the contract specifications eg in term of sizes, strength, contents • Concrete mix - cube tests for 7 days & 28 days •Cone test for concrete mix • Reinforcement tensile tests •Timber – chemical contents for tanalised timber
  • 35. 4/29/2014 35 Site Meetings : •Schedule site meetings eg every 2 weeks or every month at the Site Office •Chair by SO (from Client) or RSO (Consultant) •Attended by all Consultant Site Staff, Main Contractor’s Representatives, NSC Rep •Purposes –Progress Monitoring – to discuss all problems related to the project •Discussed Project’s Progress – Progress Report •Minutes of the meetings – prepare by the consultant’s site staff
  • 36. 4/29/2014 36 References: 1.Frederick E. Gould and Nancy E. Joyce. 2003. Construction Project Management. Prentice3 Hall Publisher. 2.Peter G. 1989. Management and Construction Control. New York: Longman Inc. 3.Oberlender G.D. 2000. Project Management for Engineering and Construction. McGraw-Hill 4.PMI.2008. A Guide to the Project Management Body of Knowledge (PMBOK) 5.Twort A.C and Rees J.G .2005, Civil Engineering Project Management . 4th Edition, UK: Elsevier Butterworth Heinemann