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An introduction to
Project Management
Krishna Kant, PMP®
1
Agenda
• What is Project, Program and Portfolio management?
• What is PMI and the PMP?
• Why PMI project management principles are useful to know?
• A few basic PMI definitions and
• Project Management terms such as:
• Project Charter, Triple constraint, Project management plan, WBS,
EVM, Gold Platting, Responsibility Assignment Matrix, Conflict
management, Risk probability and impact matrix, Contract type and
stakeholder power Vs Interest Grid.
• Five process groups: Initiation, Planning, Executing, Monitoring and
Controlling, and Closing
• Ten Knowledge Areas: Integration, Scope, Time, Cost, Quality, Risk,
Human Resource Management, Communication, Procurement and
Stakeholders
• Code of Ethics and Professional Conduct.
2
Facts and Figures:
• Organizations waste $109 million for every $1 billion
spent on projects.
- PMI’s Pulse of the Profession® report
• Overall half of all projects fails and only 2.5% of corporations
consistently meet their targets for scope, time, and cost goals
for all types of project.
- A PricewaterhouseCoopers (PWC) study report
3
Common Causes of Project Failure
• Unclear objectives
• Misunderstood requirements
• Poor people management
• Lack of effective communication processes
• Poor risk identification and management
• Inadequate funding
• Over optimistic schedules/budgets
• Original assumptions invalid
• Inconsistent standards
• Lack of effective project integration
Over all effect – Poor Project Management 4
Facts and Figures
BAA Airports Ltd. completed a
refurbishment of Terminal 1 at
Heathrow Airport,
• The busiest airport in the
world.
• The project was completed
on time and within budget.
• All while constantly keeping
the terminal open to the 20
million annual travellers.
5
BAA Airports Ltd. changes the face of the
world’s busiest airport through project
management
An example of a successful project
Facts and Figures
6
Terminal 5 of Heathrow Airport on the Opening day
Example of an Un- successful project
Facts and Figures:
• Samsung Engineering Co., Ltd. uses PMBOK® Guide to
implement integration methods in construction project.
• Project management brings reliable power and growth to a
remote region of Venezuela.
• NASA’s Autonomous Rotorcraft Project leads to innovation in
aviation.
• China Telecom Corporation uses PMI standards to develop
communications network for Nanshan District.
• In 2013, The People's Republic of China and the Hong Kong
Special Administrative Region (HKSAR) Government
completed work on the world's longest natural gas pipeline.
9000 km. 7
Source: www.pmi.org
Facts and Figures:
- In India, major infrastructure
projects are often stalled
because of:
- lack of funds,
- political interference,
- lack of professionalism and
accountability,
- property disputes,
- corruption, etc.
- Even before the commencement
of the project, the Delhi Metro
Rail Corporation (DMRC)
attempted to put in place
effective systems to ensure the
smooth progress of the project.
DMRC project at each
phases completed
successfully - on time
within budget with
complete scope. 8
9
What is PMI and PMP
10
Growth in PMP Certification, 1993-2015
11
12
Why is Project management principles
useful to know ?
13
What is a Project ?
• It's a temporary endeavour undertaken to create a unique
product, service or result.
Characterised by :
1. Temporariness (Definite beginning and an end)
2. Uniqueness – of product, service or result
3. Progressive elaboration .
14
What is Project Management
• The application of knowledge, skills, tools, and techniques to
project activities to meet the project requirements.
• It has always been practiced informally, but began to emerge
as a distinct profession in the mid-20th century.
15
Program and Portfolio Management
• Portfolio Management–
Managing projects or
programs together to meet
strategic business
objectives
• Program Management–
Managing group of related
projects in a coordinated
way to obtain benefits and
controls not available from
managing them together.
16
How are “projects” different from “operations”?
17
Projects Vs. Operations
18
Why Do We Need Project Management?
• Exponential expansion of human knowledge
• Global demand for goods and services
• Global competition
• Above requires the use of teams versus individuals
Because projects requires:
• High degree of coordination of Time, Resource and Money.
• Good coordination needs good planning
• If not planned
1. Things will go in wrong order
2. Conflict and crisis arise
3. Consume more Resource, Time and Money.
Project management removes or minimizes these weaknesses. 19
* Project Management—A Managerial Approach, 1995, by Jack R. Meredith and Samuel J. Mantel Jr.
AdvantagesofUsingFormalProjectManagement
Better control of financial, physical, and human resources
Improved customer relations
Shorter development times
Lower costs and Improved productivity
Higher quality and increased reliability
Higher profit margins
Better internal coordination and Higher worker morale 20
What is the Role of Project Manager ?
21
Role of Project Manager
Responsible for achieving the project’s objective through his Competencies.
22
Project Manager
Personal
Skills
Performance
Knowledge
Knowledge and Skills of Project Manager
Knowledge
Personal
Skills
23Leadership, Motivation, Communication, Decision making,
Negotiation, Influencing, Coaching, Trust building, Conflict
management, Political and cultural awareness
5 Process Groups and
10 Knowledge Areas
Factors influencing projects
Organizational
Culture
Organizational
Process Assets
Enterprise
Environmental
Factors
•Shared Values, Norms, Beliefs
•Plans, processes, Policies
•Corporate knowledge base,
etc.
•Culture, Structure, processes.
•Market condition
•Political climate
•Govt. or industry standards,
etc.
24
25
Process Groups and Knowledge Areas:
26
Project management process group
27
ApplyingProjectManagementProcessGroups
28
Project Management Process Group
29
Knowledge Areas
30
Knowledge Areas and Process Groups
31
Initiating Process Group
32
Project Initiation
33
Identify Stake-HoldersDevelop Project Charter
Project Planning
• Adequate planning leads to the correct completion
of work
34
Project Planning
• Inadequate planning leads to frustration towards the end of the
project & poor project performance
Project Start Project End
35
Project Management Plan
36
Scope Management - Process Activities
37
Work Breakdown Structure (WBS)
38
• WBS is the decomposition of the work to be performed. The output is
called the scope baseline.
• Scope baseline = WBS statement + WBS + WBS Dictionary
Example:
Time Management – Process Activities
39
Time (Schedule Management Terms)
40
Cost Management – Process Activities
41
Earned Value Management (EVM)
42
Project Quality Management
• What is quality ?
Quality is the degree to which a set of inherent characteristics fulfil
requirements.
• What is Grade ?
Degree or steps in a scale.
• What is Accuracy ?
The degree of conformity of a measured or calculated quantity to its
actual (true value).
• What is Precision ?
The degree to which further measurements or calculations show the
same or similar results. 43
Quality Management – Process Activities
44
Quality Management Philosophies and
Principles
45
Quality management tools and terms
46
Triple Constraints
47
HRM – Process Activities
48
Roles and Responsibilities
49
Project Life Cycle – Team Building and
Leadership Styles
50
Conflict Management
51
Communication Management –
Process Activities
52
Communication Management
53
Cross-Cultural communication
An Example of Different Meanings of the Same Gesture
54
Cross-Cultural communication
55
Communication Management
56
Project Communication Management
57
Risk Management – Process Activities
58
Risk Probability and Impact Matrix
59
Risk Management - Terms
60
ProcurementManagement– ProcessActivities
61
Contract Types
62
Procurement Terms
63
Stakeholder Management – Process Activities
64
Stakeholder Management
65
How to manage Stakeholder’s Effectively ?
66
How to manage Stakeholder’s Effectively ?
Network and Share Listen carefully
Respect
67
Effective Conflict Resolution
Stakeholder Power Vs Interest Grid
68
Integration Management – Process Activities
69
PMI Code of Ethics and Professional Conduct
70
A few basic PMI definitions
71
Quick Re-Cap
• What is Project, Program and Portfolio management?
• What is PMI and the PMP?
• Why PMI project management principles are useful to know?
• A few basic PMI definitions and
• Project Management terms such as:
• Project Charter, Triple constraint, Project management plan, WBS,
EVM, Gold Platting, Responsibility Assignment Matrix, Conflict
management, Risk probability and impact matrix, Contract type and
stakeholder power Vs Interest Grid.
• Five process groups: Initiation, Planning, Executing, Monitoring and
Controlling, and Closing
• Ten Knowledge Areas: Integration, Scope, Time, Cost, Quality, Risk,
Human Resource Management, Communication, Procurement and
Stakeholders
• Code of Ethics and Professional Conduct.
72
You cannot become a good project manager unless you become
a good people manager !
Project Management is an ART !
An Art of managing Activity, Responsibility and Timelines !!
By :-
Krishna Kant, B.Pharma, PGMP and PMP®
73
74

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An Introduction to Project Management

  • 1. An introduction to Project Management Krishna Kant, PMP® 1
  • 2. Agenda • What is Project, Program and Portfolio management? • What is PMI and the PMP? • Why PMI project management principles are useful to know? • A few basic PMI definitions and • Project Management terms such as: • Project Charter, Triple constraint, Project management plan, WBS, EVM, Gold Platting, Responsibility Assignment Matrix, Conflict management, Risk probability and impact matrix, Contract type and stakeholder power Vs Interest Grid. • Five process groups: Initiation, Planning, Executing, Monitoring and Controlling, and Closing • Ten Knowledge Areas: Integration, Scope, Time, Cost, Quality, Risk, Human Resource Management, Communication, Procurement and Stakeholders • Code of Ethics and Professional Conduct. 2
  • 3. Facts and Figures: • Organizations waste $109 million for every $1 billion spent on projects. - PMI’s Pulse of the Profession® report • Overall half of all projects fails and only 2.5% of corporations consistently meet their targets for scope, time, and cost goals for all types of project. - A PricewaterhouseCoopers (PWC) study report 3
  • 4. Common Causes of Project Failure • Unclear objectives • Misunderstood requirements • Poor people management • Lack of effective communication processes • Poor risk identification and management • Inadequate funding • Over optimistic schedules/budgets • Original assumptions invalid • Inconsistent standards • Lack of effective project integration Over all effect – Poor Project Management 4
  • 5. Facts and Figures BAA Airports Ltd. completed a refurbishment of Terminal 1 at Heathrow Airport, • The busiest airport in the world. • The project was completed on time and within budget. • All while constantly keeping the terminal open to the 20 million annual travellers. 5 BAA Airports Ltd. changes the face of the world’s busiest airport through project management An example of a successful project
  • 6. Facts and Figures 6 Terminal 5 of Heathrow Airport on the Opening day Example of an Un- successful project
  • 7. Facts and Figures: • Samsung Engineering Co., Ltd. uses PMBOK® Guide to implement integration methods in construction project. • Project management brings reliable power and growth to a remote region of Venezuela. • NASA’s Autonomous Rotorcraft Project leads to innovation in aviation. • China Telecom Corporation uses PMI standards to develop communications network for Nanshan District. • In 2013, The People's Republic of China and the Hong Kong Special Administrative Region (HKSAR) Government completed work on the world's longest natural gas pipeline. 9000 km. 7 Source: www.pmi.org
  • 8. Facts and Figures: - In India, major infrastructure projects are often stalled because of: - lack of funds, - political interference, - lack of professionalism and accountability, - property disputes, - corruption, etc. - Even before the commencement of the project, the Delhi Metro Rail Corporation (DMRC) attempted to put in place effective systems to ensure the smooth progress of the project. DMRC project at each phases completed successfully - on time within budget with complete scope. 8
  • 9. 9
  • 10. What is PMI and PMP 10
  • 11. Growth in PMP Certification, 1993-2015 11
  • 12. 12
  • 13. Why is Project management principles useful to know ? 13
  • 14. What is a Project ? • It's a temporary endeavour undertaken to create a unique product, service or result. Characterised by : 1. Temporariness (Definite beginning and an end) 2. Uniqueness – of product, service or result 3. Progressive elaboration . 14
  • 15. What is Project Management • The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. • It has always been practiced informally, but began to emerge as a distinct profession in the mid-20th century. 15
  • 16. Program and Portfolio Management • Portfolio Management– Managing projects or programs together to meet strategic business objectives • Program Management– Managing group of related projects in a coordinated way to obtain benefits and controls not available from managing them together. 16
  • 17. How are “projects” different from “operations”? 17
  • 19. Why Do We Need Project Management? • Exponential expansion of human knowledge • Global demand for goods and services • Global competition • Above requires the use of teams versus individuals Because projects requires: • High degree of coordination of Time, Resource and Money. • Good coordination needs good planning • If not planned 1. Things will go in wrong order 2. Conflict and crisis arise 3. Consume more Resource, Time and Money. Project management removes or minimizes these weaknesses. 19 * Project Management—A Managerial Approach, 1995, by Jack R. Meredith and Samuel J. Mantel Jr.
  • 20. AdvantagesofUsingFormalProjectManagement Better control of financial, physical, and human resources Improved customer relations Shorter development times Lower costs and Improved productivity Higher quality and increased reliability Higher profit margins Better internal coordination and Higher worker morale 20
  • 21. What is the Role of Project Manager ? 21
  • 22. Role of Project Manager Responsible for achieving the project’s objective through his Competencies. 22 Project Manager Personal Skills Performance Knowledge
  • 23. Knowledge and Skills of Project Manager Knowledge Personal Skills 23Leadership, Motivation, Communication, Decision making, Negotiation, Influencing, Coaching, Trust building, Conflict management, Political and cultural awareness 5 Process Groups and 10 Knowledge Areas
  • 24. Factors influencing projects Organizational Culture Organizational Process Assets Enterprise Environmental Factors •Shared Values, Norms, Beliefs •Plans, processes, Policies •Corporate knowledge base, etc. •Culture, Structure, processes. •Market condition •Political climate •Govt. or industry standards, etc. 24
  • 25. 25
  • 26. Process Groups and Knowledge Areas: 26
  • 31. Knowledge Areas and Process Groups 31
  • 34. Project Planning • Adequate planning leads to the correct completion of work 34
  • 35. Project Planning • Inadequate planning leads to frustration towards the end of the project & poor project performance Project Start Project End 35
  • 37. Scope Management - Process Activities 37
  • 38. Work Breakdown Structure (WBS) 38 • WBS is the decomposition of the work to be performed. The output is called the scope baseline. • Scope baseline = WBS statement + WBS + WBS Dictionary Example:
  • 39. Time Management – Process Activities 39
  • 41. Cost Management – Process Activities 41
  • 43. Project Quality Management • What is quality ? Quality is the degree to which a set of inherent characteristics fulfil requirements. • What is Grade ? Degree or steps in a scale. • What is Accuracy ? The degree of conformity of a measured or calculated quantity to its actual (true value). • What is Precision ? The degree to which further measurements or calculations show the same or similar results. 43
  • 44. Quality Management – Process Activities 44
  • 45. Quality Management Philosophies and Principles 45
  • 46. Quality management tools and terms 46
  • 48. HRM – Process Activities 48
  • 50. Project Life Cycle – Team Building and Leadership Styles 50
  • 54. Cross-Cultural communication An Example of Different Meanings of the Same Gesture 54
  • 58. Risk Management – Process Activities 58
  • 59. Risk Probability and Impact Matrix 59
  • 60. Risk Management - Terms 60
  • 64. Stakeholder Management – Process Activities 64
  • 66. How to manage Stakeholder’s Effectively ? 66
  • 67. How to manage Stakeholder’s Effectively ? Network and Share Listen carefully Respect 67 Effective Conflict Resolution
  • 68. Stakeholder Power Vs Interest Grid 68
  • 69. Integration Management – Process Activities 69
  • 70. PMI Code of Ethics and Professional Conduct 70
  • 71. A few basic PMI definitions 71
  • 72. Quick Re-Cap • What is Project, Program and Portfolio management? • What is PMI and the PMP? • Why PMI project management principles are useful to know? • A few basic PMI definitions and • Project Management terms such as: • Project Charter, Triple constraint, Project management plan, WBS, EVM, Gold Platting, Responsibility Assignment Matrix, Conflict management, Risk probability and impact matrix, Contract type and stakeholder power Vs Interest Grid. • Five process groups: Initiation, Planning, Executing, Monitoring and Controlling, and Closing • Ten Knowledge Areas: Integration, Scope, Time, Cost, Quality, Risk, Human Resource Management, Communication, Procurement and Stakeholders • Code of Ethics and Professional Conduct. 72
  • 73. You cannot become a good project manager unless you become a good people manager ! Project Management is an ART ! An Art of managing Activity, Responsibility and Timelines !! By :- Krishna Kant, B.Pharma, PGMP and PMP® 73
  • 74. 74