The document discusses different types of questions, statements, and communication patterns that can be used during a patient interview to facilitate discussion and obtain necessary health information. It covers open-ended versus closed questions, clarifying questions, leading questions to avoid, and approaches like a funnel, inverted funnel, or hourglass pattern to structure the interview. Common traps to avoid include giving advice, using jargon, interrupting, or asking "why" questions. The goal is to effectively obtain a patient history through respectful questioning.