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Principles of Marketing
Instructor: Dr. Muhammad Amin
Lecture No.04 BBA-FA-21
1/10/2023 1
Lecture Contents
Marketing Strategy and the Marketing Mix
Managing the Marketing Effort
Measuring and Managing Return on Marketing Investment
1/10/2023 2
Business strategies vs marketing strategies
Company-wide marketing strategy
Partnering to Build Customer Relationships
Marketing planning
Key Learning Objectives
1/10/2023
3
3
Strategy
Strategic Planning
External Opportunities
Mission
Key Terms
1/10/2023
4
4
Companywide Strategic Planning
Business
objectives
• Build profitable
customer
relationships
• Invest in
research
• Improve profits
Marketing
objectives
• Increase
market share
• Create local
partnerships
• Increase
promotion
Setting Company Objectives and Goals
Companywide Strategic Planning
The business portfolio is the collection of businesses and products that
make up the company
Portfolio analysis is a major activity in strategic planning whereby
management evaluates the products and businesses that make up the
company
Designing the Business Portfolio
Companywide Strategic Planning
Strategic business unit (SBU) is a unit of the company that has a
separate mission and objectives that can be planned separately from
other company businesses
Company division
Product line within a division
Single product or brand
Analyzing the Current Business Portfolio
Companywide Strategic Planning
An organization must adopt business unit
strategic planning to grow in size and profits,
especially if it has a wide variety of products to
offer.
Example: The SBU’s of Coca-Cola are North
America, Africa, Asia, Europe, Eurasia and Middle
East and finally Latin America
Analyzing the Current Business Portfolio
Companywide Strategic Planning
Analyzing the Current Business Portfolio
Companywide Strategic Planning:
Companywide Strategic Planning
Product/market expansion grid is a tool for
identifying company growth opportunities through
market penetration, market development, product
development, or diversification
Developing Strategies for Growth and Downsizing
Companywide Strategic Planning
Developing Strategies for Growth and Downsizing
Product/market expansion grid strategies
Companywide Strategic Planning
Market penetration is a
growth strategy increasing
sales to current market
segments without changing
the product
Market development is a
growth strategy that
identifies and develops new
market segments for current
products
Developing Strategies
for Growth and Downsizing
Companywide Strategic Planning
Product development is a growth strategy that
offers new or modified products to existing market
segments
Diversification is a growth strategy through starting
up or acquiring businesses outside the company’s
current products and markets
Developing Strategies
for Growth and Downsizing
Companywide Strategic Planning
Downsizing is the reduction of the business
portfolio by eliminating products or business units
that are not profitable or that no longer fit the
company’s overall strategy
Developing Strategies
for Growth and Downsizing
Planning Marketing
Partnering to Build Customer Relationships
Value chain is a series of
departments that carry out
value-creating activities to
design, produce, market,
deliver, and support a
firm’s products
Planning Marketing
Partnering to Build Customer Relationships
Value delivery network is
made up of the company,
suppliers, distributors,
and ultimately customers
who partner with each
other to improve
performance of the
entire system
Marketing Strategy and the Marketing Mix
Marketing Strategy and the Marketing Mix
Market segmentation is the division of a market into distinct
groups of buyers who have distinct needs, characteristics, or
behavior and who might require separate products or
marketing mixes
Market segment is a group of consumers who respond in a
similar way to a given set of marketing efforts
Customer-Driven Marketing Strategy
Marketing Strategy and the Marketing Mix
Market targeting is the process of evaluating each
market segment’s attractiveness and selecting one
or more segments to enter
Customer-Centered Marketing Strategy
Marketing Strategy and the Marketing Mix
Customer-Centered Marketing Strategy
Market positioning is the arranging for a product to
occupy a clear, distinctive, and desirable place
relative to competing products in the minds of the
target consumer
Marketing Strategy and the Marketing Mix
Marketing mix is the set of controllable tactical
marketing tools—product, price, place, and
promotion—that the firm blends to produce the
response it wants in the target market
Developing an Integrated Marketing Mix
Marketing Strategy and the Marketing Mix
Developing an Integrated Marketing Mix
Lecture Summary
Strategic planning helps to make a strategic fit between the firms
internal capabilities and opportunities in the external market
Strategic planning is the process of developing and maintaining a
strategic fit between the organization’s goals and capabilities and its
changing marketing opportunities
1/10/2023 24
Thank You - Questions?
1/10/2023 25

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Lecture 04 Marketing Strategy and Marketing Mix.pptx

  • 1. Principles of Marketing Instructor: Dr. Muhammad Amin Lecture No.04 BBA-FA-21 1/10/2023 1
  • 2. Lecture Contents Marketing Strategy and the Marketing Mix Managing the Marketing Effort Measuring and Managing Return on Marketing Investment 1/10/2023 2
  • 3. Business strategies vs marketing strategies Company-wide marketing strategy Partnering to Build Customer Relationships Marketing planning Key Learning Objectives 1/10/2023 3 3
  • 5. Companywide Strategic Planning Business objectives • Build profitable customer relationships • Invest in research • Improve profits Marketing objectives • Increase market share • Create local partnerships • Increase promotion Setting Company Objectives and Goals
  • 6. Companywide Strategic Planning The business portfolio is the collection of businesses and products that make up the company Portfolio analysis is a major activity in strategic planning whereby management evaluates the products and businesses that make up the company Designing the Business Portfolio
  • 7. Companywide Strategic Planning Strategic business unit (SBU) is a unit of the company that has a separate mission and objectives that can be planned separately from other company businesses Company division Product line within a division Single product or brand Analyzing the Current Business Portfolio
  • 8. Companywide Strategic Planning An organization must adopt business unit strategic planning to grow in size and profits, especially if it has a wide variety of products to offer. Example: The SBU’s of Coca-Cola are North America, Africa, Asia, Europe, Eurasia and Middle East and finally Latin America Analyzing the Current Business Portfolio
  • 9. Companywide Strategic Planning Analyzing the Current Business Portfolio
  • 11. Companywide Strategic Planning Product/market expansion grid is a tool for identifying company growth opportunities through market penetration, market development, product development, or diversification Developing Strategies for Growth and Downsizing
  • 12. Companywide Strategic Planning Developing Strategies for Growth and Downsizing Product/market expansion grid strategies
  • 13. Companywide Strategic Planning Market penetration is a growth strategy increasing sales to current market segments without changing the product Market development is a growth strategy that identifies and develops new market segments for current products Developing Strategies for Growth and Downsizing
  • 14. Companywide Strategic Planning Product development is a growth strategy that offers new or modified products to existing market segments Diversification is a growth strategy through starting up or acquiring businesses outside the company’s current products and markets Developing Strategies for Growth and Downsizing
  • 15. Companywide Strategic Planning Downsizing is the reduction of the business portfolio by eliminating products or business units that are not profitable or that no longer fit the company’s overall strategy Developing Strategies for Growth and Downsizing
  • 16. Planning Marketing Partnering to Build Customer Relationships Value chain is a series of departments that carry out value-creating activities to design, produce, market, deliver, and support a firm’s products
  • 17. Planning Marketing Partnering to Build Customer Relationships Value delivery network is made up of the company, suppliers, distributors, and ultimately customers who partner with each other to improve performance of the entire system
  • 18. Marketing Strategy and the Marketing Mix
  • 19. Marketing Strategy and the Marketing Mix Market segmentation is the division of a market into distinct groups of buyers who have distinct needs, characteristics, or behavior and who might require separate products or marketing mixes Market segment is a group of consumers who respond in a similar way to a given set of marketing efforts Customer-Driven Marketing Strategy
  • 20. Marketing Strategy and the Marketing Mix Market targeting is the process of evaluating each market segment’s attractiveness and selecting one or more segments to enter Customer-Centered Marketing Strategy
  • 21. Marketing Strategy and the Marketing Mix Customer-Centered Marketing Strategy Market positioning is the arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of the target consumer
  • 22. Marketing Strategy and the Marketing Mix Marketing mix is the set of controllable tactical marketing tools—product, price, place, and promotion—that the firm blends to produce the response it wants in the target market Developing an Integrated Marketing Mix
  • 23. Marketing Strategy and the Marketing Mix Developing an Integrated Marketing Mix
  • 24. Lecture Summary Strategic planning helps to make a strategic fit between the firms internal capabilities and opportunities in the external market Strategic planning is the process of developing and maintaining a strategic fit between the organization’s goals and capabilities and its changing marketing opportunities 1/10/2023 24
  • 25. Thank You - Questions? 1/10/2023 25

Editor's Notes

  1. Note to Instructor This Web link is to Procter & Gamble is an interesting site to explore with the students. Click on the Family of products. Discussion Question Which product categories might be growing markets, slower markets, and emerging markets. This site can be explored again when viewing Figure 2.2—the BCG grid.
  2. Note to Instructor Stars are high-growth, high-share businesses or products requiring heavy investment to finance rapid growth. They will eventually turn into cash cows. Cash cows are low-growth, high-share businesses or products that are established and successful SBUs requiring less investment to maintain market share. Question marks are low-share business units in high-growth markets requiring a lot of cash to hold their share. Dogs are low-growth, low-share businesses and products that may generate enough cash to maintain themselves but do not promise to be large sources of cash.
  3. Note to Instructor This Web link leads to the hompage for Virgin. This is a great company to discuss as they provide examples of market development, product development and diversification. Their homepage lists all their industries and products including tourism, leisure, shopping, media, finance, and healthcare.
  4. Note to Instructor Consumers stand in the center. The goal is to create value for customers and build profitable customer relationships. Next comes marketing strategy—the marketing logic by which the company hopes to create this customer value and achieve these profitable relationships. The company decides which customers it will serve (segmentation and targeting) and how (differentiation and positioning). It identifies the total market, then divides it into smaller segments, selects the most promising segments, and focuses on serving and satisfying the customers in these segments. Guided by marketing strategy, the company designs an integrated marketing mix made up of factors under its control—product, price, place, and promotion (the four Ps). To find the best marketing strategy and mix, the company engages in marketing analysis, planning, implementation, and control. Through these activities, the company watches and adapts to the actors and forces in the marketing environment.
  5. Note to Instructor This link goes to the nike.com site. Explore with the students the different segments including gender Nike Women, psychographics (sports centric including football), and age. Discussion Questions (can include the topic of positioning which is on the following slide). Specific questions for the students: How does Nike segment their market? What appears to be their most important segments? How does Nike position their products in the marketplace?
  6. Note to Instructor It is interesting to ask how to make the 4Ps more customer centric? This leads to a redefining of the 4Ps to the 4Cs as follows: Product—Customer solution Price—Customer cost Place—Convenience Promotion—Communication