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Prof. Savica Dimitrieska
SALES PROMOTION
1. DEFINITION AND OBJECTIVES OF
SALES PROMOTION
Definition of Sales Promotion
Short-term and temporary promotional activity, in the form of rewards and incentives, that
stimulates immediate sales!
Definition of Sales Promotion
Persuading potential consumers to buy a particular product at once!
Short-term marketing tactics as a basis for building long-term customer relationships.
Definition of Sales Promotion
АМА: Media and nonmedia marketing pressure applied for a predetermined, limited period of
time in order to stimulate trial, increase consumer demand, or improve product availability.
Definition of Sales Promotion
Activities that supplement both personal selling and advertising, coordinate them and help
to make them more effective.
Sales promotion means any steps that are taken for the purpose of obtaining or increasing
sales.
Definition of Sales Promotion
Contests, sweepstakes
Premiums, samples, bonus
packs, freebies
Coupons, refunds/rebates
price-off deals, fairs
Sponsorship, trade-shows,
conventions, training
Happy hour, open days,
event marketing
Loyalty programs
Point-of –purchase displays
Objectives of Sales Promotion
To reward a company’s loyal
customers
To persuade consumers to try
the (new) products
To increase sales in
off-seasons
Helps the company to remain
competitive
To add to the stock of the
dealers
To attract new customers
To induce existing customers
to buy more
Objectives of Sales Promotion
Bridge between advertising and personal
sales
Promotion of new products
Attracting new customers
Challenging the existing customers
Sales in all the seasons
Cooperation with retailers and distributors
Reinforcing the company’s image
Objectives of Sales Promotion
Building product awareness – knowledge about company and its products
Creating interest– persuading consumers for the need of a product
Providing information – characteristics and product benefits
Reinforcing the brand– building long-term relationships and loyalty
Stimulating demand– trial, frequent and larger quantities of products
2. MEANING OF THE
SALES PROMOTION
Meaning of the Sales Promotion
Consumers Producers Trade Society
Meaning of Sales Promotion
For consumers:
Purchase at lower prices
Trial of a new product
Purchase in larger quantities
Getting to know the product
Meaning of Sales Promotion
For producers:
Increased Sales
Increased Sales in Off-Seasons
Close cooperation with intermediaries
Stimulating demand
New markets, new customers
Competitive advantage
Greater efficency in combination with
advertising and personal sales
Meaning of Sales Promotion
For intermediaries:
Purchases in larger quantities, at
lower prices
Direct relationship with consumers
Meaning of Sales Promotion
For society as a whole:
Higher living standard
More employments
Development of transport,
communications, insurance, storage
Healthy competition
Customers and Sales Promotion
Loyal customers Reinforce behavior: bonus packs, loyalty programs
Persuade to buy the brand: trade deals, trials
Competitor’s customers Persuade to switch: contests, premiums, samples
Brand switchers
Price buyers Appeal with low prices: coupons, price-off packs,
refunds, trade-deals
Sales Promotion is a FUN for consumers
3. TYPES OF SALES PROMOTION
Types of Sales Promotion
Consumers Trade Sales Force
А) Sales Promotion for Consumers
Stimulating interest Coupons, trials, free samples, premiums
Asking questions
Visiting shops
Repeated purchase
Free catalogues, contests, sweepstakes
Marketing events, fun activities, fashion shows
Membership cards, T-shirts, clothing
А) Sales Promotion for Consumers
Free gifts
Premiums
Price-off deals
Coupons
Rebates
Samples
Displays
Contests
Sweepstakes
Happy HourTrade-InLoyalty programs
B) Sales Promotion for Trade
Trade shows
Trade allowance
Push-money
Training
Samples
Displays
C) Sales Promotion for Sales Force
Premiums
Contests
Symposiums
Conferences
Bonus
Sales Rallies
4. ADVANTAGES AND DISADVANTAGES
OF SALES PROMOTION
Advantages of Sales Promotion
Eye-catching appeal
Increasing market share
Introducing new products
Distintctive themes and tools
Close cooperation with trade
Increased sales in off-seasons
Additional value for customers
Increased profit, in a short-time
Competitive advantage
Fun for customers
Supplement to advertising and
personal sales
Disadvantages of Sales Promotion
Possible damage to retailer’s image
High costs, expensive
Difficult to terminate
High consumers expectations
Short-term effects only
Often abused
Questions
Defintion
Objectves
Promotion and customers
Meaning
Types of Sales promotion
Advantages
Disadvantages

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Sales Promotion

  • 2. 1. DEFINITION AND OBJECTIVES OF SALES PROMOTION
  • 3. Definition of Sales Promotion Short-term and temporary promotional activity, in the form of rewards and incentives, that stimulates immediate sales!
  • 4. Definition of Sales Promotion Persuading potential consumers to buy a particular product at once! Short-term marketing tactics as a basis for building long-term customer relationships.
  • 5. Definition of Sales Promotion АМА: Media and nonmedia marketing pressure applied for a predetermined, limited period of time in order to stimulate trial, increase consumer demand, or improve product availability.
  • 6. Definition of Sales Promotion Activities that supplement both personal selling and advertising, coordinate them and help to make them more effective. Sales promotion means any steps that are taken for the purpose of obtaining or increasing sales.
  • 7. Definition of Sales Promotion Contests, sweepstakes Premiums, samples, bonus packs, freebies Coupons, refunds/rebates price-off deals, fairs Sponsorship, trade-shows, conventions, training Happy hour, open days, event marketing Loyalty programs Point-of –purchase displays
  • 8. Objectives of Sales Promotion To reward a company’s loyal customers To persuade consumers to try the (new) products To increase sales in off-seasons Helps the company to remain competitive To add to the stock of the dealers To attract new customers To induce existing customers to buy more
  • 9. Objectives of Sales Promotion Bridge between advertising and personal sales Promotion of new products Attracting new customers Challenging the existing customers Sales in all the seasons Cooperation with retailers and distributors Reinforcing the company’s image
  • 10. Objectives of Sales Promotion Building product awareness – knowledge about company and its products Creating interest– persuading consumers for the need of a product Providing information – characteristics and product benefits Reinforcing the brand– building long-term relationships and loyalty Stimulating demand– trial, frequent and larger quantities of products
  • 11. 2. MEANING OF THE SALES PROMOTION
  • 12. Meaning of the Sales Promotion Consumers Producers Trade Society
  • 13. Meaning of Sales Promotion For consumers: Purchase at lower prices Trial of a new product Purchase in larger quantities Getting to know the product
  • 14. Meaning of Sales Promotion For producers: Increased Sales Increased Sales in Off-Seasons Close cooperation with intermediaries Stimulating demand New markets, new customers Competitive advantage Greater efficency in combination with advertising and personal sales
  • 15. Meaning of Sales Promotion For intermediaries: Purchases in larger quantities, at lower prices Direct relationship with consumers
  • 16. Meaning of Sales Promotion For society as a whole: Higher living standard More employments Development of transport, communications, insurance, storage Healthy competition
  • 17. Customers and Sales Promotion Loyal customers Reinforce behavior: bonus packs, loyalty programs Persuade to buy the brand: trade deals, trials Competitor’s customers Persuade to switch: contests, premiums, samples Brand switchers Price buyers Appeal with low prices: coupons, price-off packs, refunds, trade-deals
  • 18. Sales Promotion is a FUN for consumers
  • 19. 3. TYPES OF SALES PROMOTION
  • 20. Types of Sales Promotion Consumers Trade Sales Force
  • 21. А) Sales Promotion for Consumers Stimulating interest Coupons, trials, free samples, premiums Asking questions Visiting shops Repeated purchase Free catalogues, contests, sweepstakes Marketing events, fun activities, fashion shows Membership cards, T-shirts, clothing
  • 22. А) Sales Promotion for Consumers Free gifts Premiums Price-off deals Coupons Rebates Samples Displays Contests Sweepstakes Happy HourTrade-InLoyalty programs
  • 23. B) Sales Promotion for Trade Trade shows Trade allowance Push-money Training Samples Displays
  • 24. C) Sales Promotion for Sales Force Premiums Contests Symposiums Conferences Bonus Sales Rallies
  • 25. 4. ADVANTAGES AND DISADVANTAGES OF SALES PROMOTION
  • 26. Advantages of Sales Promotion Eye-catching appeal Increasing market share Introducing new products Distintctive themes and tools Close cooperation with trade Increased sales in off-seasons Additional value for customers Increased profit, in a short-time Competitive advantage Fun for customers Supplement to advertising and personal sales
  • 27. Disadvantages of Sales Promotion Possible damage to retailer’s image High costs, expensive Difficult to terminate High consumers expectations Short-term effects only Often abused
  • 28. Questions Defintion Objectves Promotion and customers Meaning Types of Sales promotion Advantages Disadvantages