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Foundations of Strategic Marketing Management
In this chapter, you will learn about… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
In this chapter, you will learn about… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Primary Purpose of Marketing To create long-term and mutually beneficial exchange relationships between an entity and the publics (individuals and organizations) with which it interacts.
Expanding Responsibilities of Marketing Managers ,[object Object],[object Object],[object Object],They no longer function solely to direct day-to-day operations. They must make strategic decisions as well.
Evolution of the Marketing Manager This has prompted the emergence of strategic marketing management  as  a course of study and practice. ,[object Object]
Processes in Strategic Marketing Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Defining the  Organization’s Business, Mission, and Goals Process One
Business Definition By defining a business from a  customer  or  market perspective …  an organization is appropriately viewed as: a customer - satisfying endeavor a product-producing or service delivery enterprise. not
[object Object],[object Object],[object Object],[object Object],“ What business are we in?”
[object Object],[object Object],[object Object],Business Mission ,[object Object],[object Object]
Benefits of Mission Statements ,[object Object],[object Object],[object Object],[object Object]
Business Goals Goals or objectives convert the organization’s mission into tangible actions and results that are to be achieved, often within a specified time frame. Three major categories of goals: ,[object Object],[object Object],[object Object]
Production Goals Apply to the use of manufacturing and service capacity and to product and service quality. Financial Goals Focus on return on investment, return on sales, profit, cash flow, and shareholder wealth. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identifying and Framing Organizational Growth Opportunities Process Two
[object Object],[object Object],[object Object],[object Object],What might we do? Converting Environmental Opportunities into Organizational Opportunities
What do we do best? ,[object Object],[object Object],[object Object],[object Object],[object Object],Converting Environmental Opportunities into Organizational Opportunities
What must we do? Success Requirements  are basic tasks that an organization must perform in a market or industry to compete successfully. If  what must be done  is inconsistent with  what can be done  to capitalize on an environmental opportunity, an organizational growth opportunity will fail to materialize. Converting Environmental Opportunities into Organizational Opportunities
SWOT Analysis A formal framework for identifying and framing organizational growth opportunities S trengths W eaknesses O pportunities T hreats internal external
SWOT   Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT   Analysis Pose dangers to the welfare of the organization Threats Developments or conditions in the environment that have favorable implications for the organization Opportunities What an organization lacks or does poorly relative to competitors Weakness What the organization is good at doing or a characteristic that gives it an important capability Strength
Questions to be asked once SWOT has been identified ,[object Object],[object Object],[object Object]
Formulating  Product-Market Strategies Process Three
Diversification Market Development Market Penetration Product Development Existing products New products Existing markets New markets Product-Market Strategies
Seeking a larger market share in a market in which organization already has an offering ,[object Object],[object Object],[object Object],[object Object],Market Penetration Strategy
Introducing its existing offerings to markets other than those that the organization is currently serving. ,[object Object],[object Object],[object Object],[object Object],[object Object],Market Development Strategy
Licensing Exporting Joint Venture or Strategic Alliance Direct Investment Market Development in the International Arena
Creating new offerings for existing markets. ,[object Object],[object Object],[object Object],[object Object],Product Development Strategy
Development or acquisition of offerings new to the organization and introducing those offerings to publics not previously served by the organization. ,[object Object],[object Object],Diversification Strategy
Market-penetration strategy Market-development strategy Strategy Selection – Sample Decision Tree Estimated profit of $1 million Estimated profit of $4 million Action Response Outcome Aggressive competition Passive competition Aggressive competition Passive competition Estimated profit of $2 million Estimated profit of $3 million
The Marketing Mix Customer Channel Strategy Product Strategy Price Strategy Communications Strategy
Budgeting Marketing, Financial, and Production Resources Process Four
A formal, quantitative expression of an organization’s planning and strategy initiatives expressed in financial terms ,[object Object],[object Object],[object Object],[object Object],[object Object],The Budget
[object Object],[object Object],[object Object],[object Object],[object Object],Components of a Budget
Developing Reformulation and Recovery Strategies Process Five
[object Object],The Marketing Audit ,[object Object],[object Object],[object Object]
[object Object],[object Object],A formal written document that describes the context and scope of an organization’s marketing effort to achieve defined goals or objectives within a specified future time period. The Marketing Plan
Marketing Ethics and Social Responsibility ,[object Object],[object Object],[object Object]

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Foundations of strategic marketing management ppt @ MBA

  • 1. Foundations of Strategic Marketing Management
  • 2.
  • 3.
  • 4. The Primary Purpose of Marketing To create long-term and mutually beneficial exchange relationships between an entity and the publics (individuals and organizations) with which it interacts.
  • 5.
  • 6.
  • 7.
  • 8. Defining the Organization’s Business, Mission, and Goals Process One
  • 9. Business Definition By defining a business from a customer or market perspective … an organization is appropriately viewed as: a customer - satisfying endeavor a product-producing or service delivery enterprise. not
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Identifying and Framing Organizational Growth Opportunities Process Two
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  • 17.
  • 18. What must we do? Success Requirements are basic tasks that an organization must perform in a market or industry to compete successfully. If what must be done is inconsistent with what can be done to capitalize on an environmental opportunity, an organizational growth opportunity will fail to materialize. Converting Environmental Opportunities into Organizational Opportunities
  • 19. SWOT Analysis A formal framework for identifying and framing organizational growth opportunities S trengths W eaknesses O pportunities T hreats internal external
  • 20.
  • 21. SWOT Analysis Pose dangers to the welfare of the organization Threats Developments or conditions in the environment that have favorable implications for the organization Opportunities What an organization lacks or does poorly relative to competitors Weakness What the organization is good at doing or a characteristic that gives it an important capability Strength
  • 22.
  • 23. Formulating Product-Market Strategies Process Three
  • 24. Diversification Market Development Market Penetration Product Development Existing products New products Existing markets New markets Product-Market Strategies
  • 25.
  • 26.
  • 27. Licensing Exporting Joint Venture or Strategic Alliance Direct Investment Market Development in the International Arena
  • 28.
  • 29.
  • 30. Market-penetration strategy Market-development strategy Strategy Selection – Sample Decision Tree Estimated profit of $1 million Estimated profit of $4 million Action Response Outcome Aggressive competition Passive competition Aggressive competition Passive competition Estimated profit of $2 million Estimated profit of $3 million
  • 31. The Marketing Mix Customer Channel Strategy Product Strategy Price Strategy Communications Strategy
  • 32. Budgeting Marketing, Financial, and Production Resources Process Four
  • 33.
  • 34.
  • 35. Developing Reformulation and Recovery Strategies Process Five
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  • 37.
  • 38.