Leasing Agent
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Rachelle Peacock is a multilingual leasing agent and retail cashier seeking a new position. She has over 10 years of experience in customer service, leasing, property management, and administrative roles. Her experience includes working as an assistant manager and leasing agent for an apartment complex where she completed all leasing packages and maintained marketing plans. Most recently, she has worked as a retail cashier at Harris Teeter. She has a Bachelor's degree in Business Administration anticipated in May 2018 and an Associate's degree from Tidewater Community College.
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Leasing Agent
- 1. Rachelle Peacock Virginia Beach, VA (757) 270-8724 rachellepea@yahoo.com Objective Multilingual (English, French, Creole) experienced and detail oriented leasing agent looking to obtain a position utilizing proven interpersonal and organizational skills. Strong work ethic and highly motivated to ensure customer satisfaction with optimal leasing results Summary of Qualifications • Through excellent customer service and sales skills, worked with over 1,000 clients and met leasing quotas for the 2007 fiscal year • Knowledgeable in Microsoft Office Suite, Internet and email • Knowledge of marketing principles and basic accounting principles and procedures • Skilled in office management, billing administration, drafting rental contracts and sales presentations • Proficient in property management and achieving sales target • Experienced in interviewing prospective tenants, showing and inspecting apartments • Ability to take care of maintenance and collect rent • Honest, competent, creative, and sales-driven professional • Able to work with a team or alone Employment History: Midas Lending Corporation North Miami, Florida 06/04-08/07 Assistant Manager/Leasing Agent • Completed leasing packages for all rentals • Provided customer service • Answered multi-lined phone • Arranged for apartment tour for renters • Assisted in development of marketing plans, internet and print advertisements • Performed administrative duties such as rent collection and communication with tenants • Maintained property and administered lease closings • Collected and recorded application fees and deposits; accurately documented all financial transactions • Proficient with calyx software • Reviewed file for approval from lenders and prepared closed files with an audit checklist • Pulled listings from MLS database and set up appointments for potential clients • Assisted Realtor on property showings and assisted with open houses • Prepared contracts • Placed properties on the market • Addressed and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants
- 2. Harris Teeter Norfolk, Virginia 10/15 to Current- Retail Cashier • Greet every customer with a smile • Answer questions about merchandise and maintain current knowledge of all promotions • Efficiently ring up items and process payments to keep customers flowing through check- out aisles • Contact customer service management to handle pricing issues and complaints • Volunteer for extra work to cover short-staffed shifts • Maintain sanitization of primary area, removing debris from shelves Samuel Financial Group North Miami Beach, Florida 07/03-04/04 Office Assistant • Customer Service • Answered multi-line phone • Performed general administrative duties such as typing, filing, data entry, mail sorting appointment scheduling, making travel arrangements, ordering supplies and operating copier, fax, scanner, shredder and printer machines • Prepared and mailed out invoices daily and handled delivery queries • Organized and tracked purchase orders • Assisted with processing payments • Typed and emailed business letters, memos, and reports • Created and maintained customer databases • Organized marketing campaigns and assisted with promotional events • Scheduled appointments, logged clients’ personal information, and maintained confidentiality • Assisted with promotional events • Mailed bills and paid utility bills Allied Barton Security Services, Security Officer, Norfolk, Virginia, August 2007-November 2011 Pacifica Senior Living, Certified Nursing Assistant, Virginia Beach, Virginia October 2013- November 2014 First Choice Nurses Agency, Certified Nursing Assistant/Companion Home Care, Virginia Beach, Virginia May 2014- July 2015 Education and Training: Bachelor of Science in Business Administration in Management, Old Dominion University Degree Anticipated May 2018 Associate of Arts in Liberal Arts, Tidewater Community College, graduated in May 20013 Dean's List. GPA: 3.3 Certifications: CNA, CPR, First Aid