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Bridget Roberti
- 1. BRIDGET ROBERTI www.linkedin.com/in/bridgetroberti 914-693-3047 5Edgewood Road bridgetroberti@yahoo.com Hartsdale, New York 10530 ADMINISTRATIVE ASSISTANT Excellent organizational skills: calendar and meeting management, travel arrangements and expense reconciliation. Known for problem solving skills, the “go to person” for information and projects. Partner in building strong customer relationships. Adapt easily to change and managing multiple assignments with care and attention to detail. BUSINESS EXPERIENCE IBM Corporation, Somers, NY Administrative Assistant 1995 - 2015 Managed calendars • Supported up to 5 high level executives at one time in Finance, Supply Chain, Sales, Human Resources, and Distribution. Managed meetings, appointments, email and resolved conflicts. Organized meetings • Planned and organized meeting for up to 20 of guests. Sent invitations, reserved rooms and ensured all supplies and presentations were prepared and ready. Ordered meals with care to dietary restrictions and global cultural preferences. Ensured guests were welcomed and any additional travel needs were provided. Arranged travel • Arranged for all details of international travel including visas and passport requests, investigation into process and procedures for international visitors. • Arranged flights, rental cars, train travel and car service for in house executives and clients. Reconciled expenses • Handled expense accounting process, reconciled corporate credit card expenses and audits. Routinely discovered discrepancies which saved the company money. Team oriented • Known as the go-to-person for questions issues and resolving conflicts. Assisted new hires with onboarding inside and outside of direct area. Instructed executives and staff on web tools, phone conferencing, web site navigation and unique printer features. Excel • Prepared numerous Excel reports. Consolidated information from multiple managers in different formats, prepared one file, searched to obtain information. Created multi tabbed document, formatted typestyle and colors. Ensured office equipment function and maintenance • Resolved printer issues by escalating and having printer replaced during a critical financial closing period. Managed printer down time by communication with coworkers regarding usage and keeping technician apprised of critical usage times. Lead for supply room • Saved $4000 in 2014. Organized and maintained supply room. Scheduled coverage, calculated items to be redistributed, added used items to the supply room inventory to be redistributed. Itemized all inventory to calculate dollars saved. Received monetary award for the result. Planned special events • Participated on team planning Centennial anniversary of IBM • Organized “Take your kids to work day”, registration and activities • Ran specific project for the Women in Technology group at local elementary schools Researched and prepared reports • Researched bios for client meetings. Included information on the client, news and critical information that would support meeting goals. • Identified errors on a new software company website and worked with the appropriate individuals to correct. Included errors and missing information. This product will eventually be marketed to the public. Customer service • Met with clients off hours to accommodate schedule outside the normal work day
- 2. BRIDGET ROBERTI 914-693-3047 bridgetroberti@yahoo.comPage 2 ADDITIONAL RELATED EXPERIENCE Julia B Fee Sotheby’s International Realty, Scarsdale, NY 2007 -Present Houlihan Lawrence, Scarsdale, NY 2007 – 2004 Weekend Receptionist/Administrative Assistant Identified as a team player to work with difficult personalities, sensitive issues and problem solving office of over 60 agents. • Manage all office support including: phones, printing listings, office equipment problem solving, and agent computer technical support. • Prepare packages for open houses including: signs, lock boxes • Make showing appointments with a unique market area – requires many phone calls, dealing with homeowners and agents, negotiating times of showings. • Communicate with Realty office manager, keep apprised of issues in a timely manner • Greet clients and prepare hospitality • Search Multiple Listing Website for specific listings and general requests • Prepare Customer Market Analysis • Property Management Tascor Inc., Mt. Pleasant, NY (IBM Business Partner) IBM Corporation White Plains, Mt. Pleasant, NY Administrative Support Center Champion International Corporation, West Nyack, NY (Merged with St. Regis Paper Corporation) VOLUNTEER WORK Mentored elementary student from a local elementary school Volunteered for IBM Club event, Family night – dinner & movie EDUCATION Associates Degree, Business Skills, Westchester Community College 40 hours of related education per year, 2013 and 2014.