OSS integrates hardware, software and business systems and processes, supporting the design, build and running both of communication networks as a whole, as well as optimising individual services.

1. WHAT IS OSS?

2. WHAT IS OSS?
WHAT IS OSS?
OSS stands for Operations (or Operational) Support Systems and refers to the underlying technology
and computer systems used by the telecommunications industry. It can be viewed as the ‘back office’
as compared to BSS (Business Support Systems) which are ‘front office’ and deal with the actual
business of buying, selling and dealing with customers.
OSS CAN BE FURTHER BROKEN DOWN AS FOLLOWS:
OPERATIONS / OPERATIONAL
Supplying and supporting communications
services, running services and networks,
technical tasks and infrastructure..
SUPPORT
Enabling and improving the operational activities
of the service provider – executing operational
tasks more quickly, automating those tasks,
monitoring and improving consistency, and
monitoring and tracking results and progress.

3. WHAT IS OSS?
SYSTEMS
Systems refers to the distinct software ap-
plication or applications used for completing
specific OSS tasks. These can be executed
in the cloud, run on servers or run on net-
work-installed devices.
FOUR KEY OSS ELEMENTS
ThearchitectureofOSScanbefurtherbroken
down into four key elements:
• Processes
• Data
• Applications
• Technology
When combined, OSS and BSS cover all the IT applications required to sell services and run
a network by the service provider.

4. READ MORE ABOUT OSS AND
HOW IT WORKS ON THE
QUOB PARK BLOG