Kathy Walcott has over 16 years of experience in administrative management and human resources roles within healthcare. She has a proven track record of achieving strategic objectives and ensuring regulatory compliance through her roles overseeing operations and administrative programs as Assistant Administrator at Jackson Memorial Hospital. She utilizes strong communication, organizational and leadership skills to collaborate with executives, manage staff, and resolve issues to improve efficiency.

1. KATHY WALCOTT, MBA
Pembroke Pines, Florida kathwalc@gmail.com 954.840.5706
Results-oriented, self-motivated Administrative Management Professional with experience at a divisional level
in administration, HR and management operations. Proven leader and decision maker who provided strategic
direction and guidance to multi-disciplinary team with the end goal of achieving corporate mission and vision.
Strong organizational, planning, time management, communication, and supervising skills and abilities.
PROFESSIONAL EXPERIENCE, SKILLS, AND ACHIEVEMENTS
JACKSON MEMORIAL HOSPITAL, Miami, Florida 1994 – 2010
Assistant Administrator 3 – Division of Ambulatory Services & Community Health (2007 – 2010)
Oversaw, coordinated and monitored operations of specific administrative programs that resulted in improved
efficiency of division operations and accomplishment of objectives, which supported corporate mission.
Instituted systems that ensured compliance to corporate, state and national regulatory standards, which
contributed to the organization attaining national accreditation through The Joint Commission (TJC).
Interacted with all levels of staff, built successful professional relationship.
 Worked collaboratively with senior Vice President and management to administer specific divisional
administrative programs. Advised on key issues related to administration, HR, procedures, policies,
credentialing that sustained corporate policies. Implemented administrative guidelines and provided
superior deliverables that achieved division’s objectives.
 Established and administered division’s providers credentialing, grand rounds, clinical preceptorship, HR,
and National Health Service Corporation (NHSC) programs. Resulted in strategic
improvements/achievement of objectives, and adherence to corporate, state and national rules.
Implemented system and audited clinicians’ credentials which improved compliance to corporate, state
and national regulatory standards to 100%.
 Resolved and negotiated issues that smoothly improved operations of administrative programs. Analyzed
situations decided on and implemented corrective actions that led to efficiency of the division and
organization. Supervised team of full time and part time practitioners.
 Streamlined the division’s Human Resources operations; provided reliable support to 850 employees,
executive and management, accomplished division’s goals. Interpreted and enforced corporate policies
to staff, which led to the division’s compliance to corporate procedures. Assisted with compensation,
benefits, staff requisitions, new hire orientation, transfer / status changes, terminations, appraisals,
employee relations and leave of absence matters.
 Managed staffing requisitions ensured requests were within budget. Reorganized and supervised
mechanisms that improved compliance to mandatory training, and timely submission of performance
evaluations. Significantly increased appraisal submission from 48% to 96%. Results led to the
accomplishment of divisional objectives.
 Researched and analyzed data from various sources to monitor position control for full time employees
that contributed to decrease overtime. Generated narrative and statistical reports used by executives and
management to make strategic budgetary decisions.
 Utilized effective interpersonal and communication skills to coordinate teamwork and maintain positive
relationships with all levels of internal / external customers. Built successful collaborative relationships
with NHSC Federal officials, tracked demographic data, noted program changes and monitored
recipients’ adherence to program parameters, which resulted in 100% compliance to federal regulations.

2. KATHY WALCOTT, MBA Page Two
Assistant Administrator 1 – Ambulatory Medical Administration (2004 – 2007)
Worked collaboratively with Director and successfully achieved department’s objectives.
 Managed departments’ administrative activities, purchases and inventory budget. Monitored and
analyzed monthly operating expenditure and variance report. Results led to department operating within
budget.
 Prepared and managed physicians’ clinic schedule. Achieved balanced productivity and ensured clinics
were adequately covered at all times.
 Ensured department staff completed annual mandatory corporate training; adherence to company’s rules.
 Researched and evaluated data, prepared narrative / statistical reports; aided efficient use of resources.
Administrative Assistant – Mental Health Administration (1994 – 2004)
Provided clients with optimum and efficient services ensured clients’ satisfaction.
 Liaised with and served as administrative liaison for managerial and medical staff. Researched data and
prepared statistical reports.
 Designed and implemented systems for processing, and scheduling court hearings for behavioral clients.
 Created and designed official department forms, which streamlined internal processes.
 Prepared, reviewed and submitted job evaluations and time reporting.
EDUCATION / CERTIFICATIONS
Master of Business Administration in Management (3.79 GPA)
American InterContinental University, Weston, Florida
Bachelor of Science in Professional Administration, (Cum Laude)
Barry University Miami Shores, Florida
Certificate in Human Resource Management,
Barry University Miami Shores, Florida
Associate in Business Administration
School of Business and Computer Science, Trinidad, W.I.
Certificate in Human Relations and Effective Speaking
Dale Carnegie
TECHNICAL SKILLS
Expertise: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access, MS OneNote. E-Learning. Lawson
system. MEDCO online training. TOPS Leave Management. KRONOS Time Reporting. Internet research.
PROFESSIONAL AFFILIATIONS
Society of Human Resource Management (SHRM)
VOLUNTEERING
Back-on-Track (present)
Broward County Library (present)