Key Characteristics Of The Performance Excellence Criteria
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An overview of the key characteristics of the Baldrige Criteria for Performance Excellence, attempting to address the question, "Why use the Criteria?"
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Controlling and evaluating refer to measuring actual performance against planned activities and taking corrective actions. It involves establishing standards, measuring performance, comparing results to standards, and reinforcing strengths or taking corrective actions. The purposes of controlling include establishing trust, clarifying objectives, presenting uniform standards, and promoting growth. Control mechanisms include standards of care, total quality management, quality assurance, quality control, and quality improvement. Quality improvement methods encompass standards of care, credentialing, utilization review, clinical guidelines, clinical pathways, benchmarking, PDCA cycles, and the FOCUS methodology. Nursing audit examines structures, processes, and outcomes through checklists and indicators to determine if nursing standards are met. Control techniques include nursing rounds, operating instructions
Building Capacity to Measure, Analyze and Evaluate Government Performance
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Understanding Business Excellence
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Integrated Performance Management
Integrated Performance Management starts with a strategy
Strategy starts with a Balanced Scorecard with measures needed to assess if the performance processes and plans are actually delivering the planned performance
Sustainability
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Management 5 - 7
Managers use planning, controlling, and strategic management processes. Planning involves setting objectives and identifying how to achieve them. Control involves measuring performance against objectives and standards. Strategic management involves formulating and implementing strategies. Strategies can include growth, restructuring, global, cooperative, and e-business approaches. Formulating strategies involves analyzing strengths, weaknesses, opportunities, and threats as well as industry attractiveness. Implementing strategies requires strategic leadership and control.
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6895776-Strategic-Evaluation-and-Control.ppt
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This document provides guidelines for setting up and managing official Coast Guard social media sites, including Facebook pages and DOD Live WordPress blogs. Key points covered include obtaining proper authority and training, creating the sites, posting policies and procedures, records management, and tips for engaging audiences. Official sites must follow Coast Guard branding and be publicly accessible while allowing moderation of comments.
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The document discusses the potential benefits of improved information sharing and knowledge management. It envisions a future where everyone within an organization has access to all relevant information whenever needed. This would allow for better decision-making, more efficient responses to issues, and continuous learning from past experiences and events. The document outlines several initiatives underway to build an integrated information framework with these goals.
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