1. Andrea Seitz | 425.301.4727 | andreaseitz@outlook.com
Highly motivated and driven HR professional with extensive experience specializing in employee
relations, conflict management, HR compliance, and diversity & inclusion. Demonstrated ability to
communicate complex information in an approachable manner. Passionate about developing and
executing on positive employee relations and inclusion strategies.
Experience
Premera Blue Cross
Sr. Manager, Employee Relations & HR Compliance 1/2016 – present
 Provide leadership on employee relations strategies and HR compliance programs that anticipate
and meet the current and future needs of the organization
 Manage the Employee Relations and HR Compliance Teams through enterprise wide business
initiatives, including Reductions in Force, Affirmative Action Plan execution, and OFCCP compliance
 Consult with business leaders and HR partners on initiatives using data analytics, and assessing risks
Manager, HR Compliance 9/2015 – 1/2016
 Managed work of HR Compliance Team; provide guidance and direction on HR policies, guidelines,
internal audits, work authorization, Affirmative Action Plan, Diversity and Inclusion initiatives
 Researched and designed multi-year Diversity and Inclusion strategy to drive diversity solutions
 Designed and developed company policies and programs to ensure a positive and inclusive work
environment that engages employees and drives operational excellence
 Delivered HR Policy and Compliance updates and changes to large group cross functional audiences
Manager, Employee Relations 3/2015 – 9/2015
 Built and managed an Employee Relations team; provided guidance and direction on effective
resolution for workplace complaints, investigations, and ADA accommodations
 Identified, assessed and mitigated issues and risks at multiple levels of the organization
 Influenced leaders in applying sound policies, procedures and workplace best practices
 Worked closely with stakeholders and leadership to resolve escalated employee relations issues
Employee Relations Consultant 11/2012 – 3/2015
 Provided input and recommendations regarding policy development and interpretation
 Counseled managers, employees and HR Business Partners regarding employee relation issues such
as performance improvement, absence management, disciplinary issues and terminations
 Tracked and ensured accuracy of employee relations case data into centralized database, and
reported out on organizational trends through supporting analytics
 Conducted gaps analysis on HR processes to drive continuous process improvement; developed
solutions and delivered projects for cross-functional audiences in the organization
 Investigated and responded to agency complaints such as EEOC charges and legal claims
 Created ADA accommodation process, drove initiatives to build organizational wide ADA
awareness, and managed complex ADA workplace accommodation cases
 Created both web-based and instructor-led educational resources and presented to large
enterprise wide audiences to support change management initiatives
Trillium360 Consulting Seattle, WA 1/2009-11/2012
Associate Consultant
 Consulting on use of employee assessment tool, and conducting teambuilding trainings

2. Washington Mutual Bank Seattle, WA 8/2002 – 1/2009
Employee Relations Consultant-NW Region
 Served as a first point of contact to management and staff in the Northwest region to resolve
workplace issues, performance concerns and employment terminations
 Developed and delivered training on various employee relations topics
 Facilitated and trained small and large groups in interpersonal communication and team building
 Consulted with management on team interventions to drive collaboration and minimize risk
 Assisted managers with performance improvement, course correction and employee terminations
Employee Relations Consultant & Team Lead 8/2002 – 8/2003
 Served as first point of contact for management and staff enterprise wide to consult on workplace
issues as part of the Employee Relations team of the Employee Service Center
 Facilitated new manager orientation and appropriate workplace conduct classes
 Led the Employee Relations team in the Employee Service Center, which included providing
guidance to team members, overseeing team productivity, and implementing process change
General Employment/Corestaff Services Bellevue, WA 8/1998 – 8/2002
Human Resource Specialist
 Developed and facilitated internal training and programs on workplace inclusion
 Consulted with internal managers to enhance team effectiveness on topics such as employee
behavior, group communication, and goal setting
 Collaborated with external clients on organizational transition, team effectiveness and inclusion
Operations Supervisor, Microsoft Client Division
 Managed and guided the Microsoft client division of General Employment, acting as an account
liaison for partnering agencies and Microsoft clients
Employee Relations Coordinator, Microsoft Client Division
 Provided employee relations assistance to contingent staff working at Microsoft
 Developed a working partnership with Microsoft clients to manage contingent staff effectiveness
The Office of the Attorney General, Conflict Resolution Section Phoenix, AZ 1995-1998
Mediator/Case Coordinator/Intern
 Successfully conducted mediations to resolve EEOC charges; and Child Protective Services cases
Education
Columbia College of South Carolina, MA Conflict Management / Organizational Conflict
Arizona State University, BA Communication

3. Training
Arizona Attorney General’s Office, Conflict Resolution Section
40 hours of basic mediation training | 35 hours of training in Victim/Offender and Civil Rights mediation
On-going Conference Training
Diversity & Inclusion | Mediation | Conflict Management | HR/Employment Law
Skills
Mediation/Facilitation | Conflict Resolution| Communication Coaching & Assessing | Trainer