Karrie R Hodges has over 10 years of experience in healthcare, currently serving as District Manager of Operations at HealthPort Technologies. She directs ROI functions for 148 hospitals in Alabama and West Florida. Previously, she held roles including Area Manager, Site Coordinator, and member of advisory boards. Hodges has a BS in Health Information Management and is an active member of professional organizations. She is also involved in her church and community.
1. Karrie R Hodges, RHIA
5016 Glasgow Ave., Adamsville, Al 35005
(205) 807-9243
karriehodges1@gmail.com
Education:
UAB School of Health Professionals –BS in Health Information Management
Profile:
Results driven healthcare professional with over 10 years of experience in the healthcare
industry. Excellent communication skills, driven to seek opportunities for professional and
personal growth as well as opportunities to expand business through networking
opportunities. Dedicated to providing excellent customer service to existing clients. Expert
working knowledge of financial budgeting & reporting, daily operations, productivity
planning, and implementation. Strong ability to mentor & promote employee growth while
ensuring customer satisfaction to reach overall organizational goals.
Employment History:
HealthPort Technologies 2009-Current
July 2013 – Current District Manager of Operations
Direct ROI functions for 148 hospitals and clinics throughout Alabama & West Florida,
including but not limited to Huntsville Hospital Group Association, Community Health
Systems, Baptist Health Systems, LifePoint and Ascension Health Systems.
Analyze financial reporting & manage budget for district in all aspects of managed book
of business. Produce and provide accurate reporting in a timely manner
Liaison between HealthPort Corporate Office and healthcare entities to insure total
customer satisfaction
Maintain open communication and conduct monthly meetings in person, via conference
calls, and webinars with HIM directors, managers, and other hospital/clinic personnel
providing information related to offered programs and changes in the healthcare industry
as well as surrounding communities.
Well versed and knowledgeable in HealthPort programs and offerings to meet customer
service expectations and in anticipation of future needs
Demonstrate programs and software to potential clients in order to expand business in the
community and assigned territory
Maintain current knowledge of healthcare industry & changes in federal and state
regulations, distributing attained information to clients and employees
Maintain professional memberships in AHIMA and AAHIM as a networking resource for
the organization as well as an education resource for future growth and development
Recruit, hire and manage 60 employees to include coordinating day to day operations for
ROI functions and promote team cohesiveness to ensure overall employee job
satisfaction. Staff members of different levels of seniority are managed daily to include
2. Release of Information Specialists I & II, Senior ROI Specialists, 6 Site Coordinators, 1
Systems Manager, & 2 Area Managers.
Create, implement and enforce daily workflow, productivity standards and monitoring
Mentor associates for leadership roles in the organization and assist with training new
peer District Managers under VPO management.
Provide support and resources for peer DMOs during periods of high volume and/or
changes in staffing
2013 - Current HealthPort Site Implementation Task Force – GM Selection / Volunteer
Coordinate with special operations team in corporate acquisitions
Prepare & Present Organizational Information to potential hires & clients
Facilitate HealthPort implementation within new facilities
Prepare new facility ROI management teams for leadership assignments
Onboard and train new staff acquired through corporate acquisitions.
Provide ongoing support and resources for new ROI Managers and teams
2013-2014 - HealthPort DM Advisory Board Member – Corporate Selection / Volunteer
Strategized with HealthPort District Managers across the nation and Corporate Office
Department Leaders in anticipation of issues and potential resolutions
Communicated with board members on behalf of peers and associates regarding field
impact decisions
Recommended insight to daily operations for corporate decision making.
5/2011-6/2013 - HealthPort Area Manager of Operations – Mid-South
Assisted District Manager of Operations with daily ROI functions for approximately 25+
hospitals and clinics throughout Alabama and Florida
Trained associates in all ROI functions
Implemented policies and procedures as set forth by DMO, facilities & Corporate
leadership
Produced daily, weekly, monthly and yearly reports for all assigned locations.
1/2009-4/2011 - HealthPort Site Coordinator, Release of Information
Supervisor daily workflow for all areas of release of information
Reproduced all records for primary revenue producing release and audit reviews.
Produced daily, weekly, monthly reporting for 4 area hospitals.
Trained associates in Birmingham area hospitals
EMR & TechnicalExperience:
HPF, EPIC, CPSI, Cerner, Meditech, HMS, AS400, Allscripts, 3M, Precyse Solutions, Siemens
Document Imaging, PaperVision, Invision, Sovera /STAR; Paper Records; Typing: 71 WPM,
96% accuracy
ProfessionalOrganizations:2012 – Current AHIMA Member
3. 2014 - Current AAHIM State Board Vendor Committee
Attend and participate in planning sessions for current year AAHIM State Meeting
Carry out plans initiated by Vendor Chair
Recruit vendors for Annual Alabama State Board Meetings
Assist Vendor Chairperson with vendor setup during AAHIM Meeting
Communicate with vendors throughout the duration of the event
Community Programs and Outreach:
Adamsville Church of God Young Ladies Ministry (YLM) 2014-Current
Teach and Minister to 7th -12th grade young ladies
Organize fundraisers, service projects, and ministry opportunities
Instruct sewing classes
Provide ongoing support and soft counseling as a confidant to YLM group members
Adamsville Church of God Youth Ministry Team – 2001-current
Organize and participate in fundraisers
Lead praise and worship music; chaperone youth retreats
Provide support to current youth pastors as needed
Organize, Edit & Recruit Advertisement for Living Stones Monthly Newsletter 2002-
2004
Adamsville Church of God Choir 2001 – current
Active Praise Team Member & Soloist
Direct Easter Drama Production & Worship Sign Ministry (Individual & Youth)
Design & create drama costumes, props and set design
Assist with other special presentations or productions as needed
Previous Guest Speaker: United Cerebral Palsy Annual Fundraiser 2005 – Birmingham, Al