Tanya Schlegel-Ryden is seeking a position as an effective office administrator in Payson, Arizona where she can utilize her organizational skills and experience leading local offices. She has over 5 years of experience in various administrative roles for healthcare organizations in Payson, including her current role as Administrator for Payson Regional Home Health where she oversees office staff, maintains budgets, and ensures quality patient care. She holds a B.A. in Mass Media-Advertising from Washburn University and is involved in her local community through organizations like the Rotary Club and Chamber of Commerce.

1. TANYA SCHLEGEL-RYDEN
224 S. Elm Dr. - Payson, AZ 85541 - 928-951-0693 – tanya_schlegel-ryden@chs.net
OBJECTIVE
To continue to be challenged as an effective office administrator by being organized and flexible, while
offering my dedication, experience and abilities to lead a local office in Payson, Arizona.
EDUCATION
B.A. in Mass Media – Advertising, Washburn University, May 2001 – Magna Cum Laude – 3.73
WORK HISTORY
(8/13 –current) Administrator – Payson Regional Home Health – Payson, AZ
o Identify the need for, and participate in, the development and revision of policies, procedures, protocols
and standards of care incorporating COP’s, state regulations, CHAP, ANA, and community practice
o Monitor and approve expenditures with budgetary reimbursement constraints. Assist with fiscal
planning and preparation of budgets. Develop agency strategic plans
o Maintain patient and employee confidentiality and empower staff to enhance independence and
autonomy guiding them toward common goals and achievement for optimum quality
o Monitor and take appropriate action in identified deficient areas or situations regarding patient care
delivery system issues and patient satisfaction. Assure complete and effective Quality Management
program
o Lead marketing and public relations efforts for the agency
o Member and leader of Professional Advisory Committee, Compliance Committee
o Review and track payroll trends
o Oversee and direct office staff, supervisory functions including performance improvement and
evaluations
o Maintain ongoing liaison between governing board, staff and the professional advisory group to include
informing all of current organizational, community and industry trends
(01/11 – 8/13) Business Office Manager – Payson Regional Home Health – Payson, AZ
o Maintained payroll spreadsheets and performed data entry of daily visit records
o Ordered supplies for office including medical supplies for patients. Performed annual audits of
inventory. Monthly inventory checks for expired medical supplies
o Accounts Payable/Accounts Receivable, obtained insurance verifications and authorizations for patient
services. Audited claims for accuracy for release
o Audited and maintained HR files, ran sanction checks and set up new employees with all required
paperwork/programs
o Patient intake including entry into database, insurance verification/auth, medication and diagnosis
entries and scheduling
(6/09 – 01/11) Product Consultant/CSR – Longevity Plus – Payson, AZ
o Acted as customer service representative taking retail and wholesale phone orders for Supplement
Company
o Set up wholesale accounts and worked with doctors on an international level
o Learned in-depth product knowledge and relayed information to consumer
o Maintained customer database with follow-ups and developed own marketing materials

2. AWARDS RECEIVED/ACCOMPLISHMENTS
o 2014 Home Care Elite Top 500
o CHS Centers of Excellence Winner for 1st Qtr 2015
o Exceeded budget admission expectations in 2014 by 23%
o Exceeded budget with positive EBITDA in 2014 by 76%
o Increased patient census by 100% within 1 year
o Dean’s List – 1996 - 2002
o University Academic Scholarship – 1996 – 2002
o Garvey Academic Scholarship Winner 1996
o Induction into Honorary Society for Academics, PHI KAPPA PHI – 2000
SPECIAL SKILLS AND INTERESTS
o Member of the local Rotary Club of Payson
o Ambassador for the Rim Country Regional Chamber of Commerce.
o Committee member for Women’s Wellness Forum, Health & Care Fair
o Passion for words, writing, meeting people and keeping up with local events
o Strong customer service skills, innovative problem-solver and self-motivated
o Quick learner, excellent-time management, detail oriented and a team player
o Strong computer skills, with extensive knowledge working with HCHB, Outlook, including all programs
of Office 2013
o Coach for Girls on the Run, volunteer for high school drama club developing and teaching choreography
for annual musicals, coached soccer for Parks & Rec department
REFERENCES
o Available upon Request.