The document provides details of the candidate's relevant business experience in management, sales, and human resources roles spanning from 2010 to present. It summarizes various responsibilities including developing payroll and recruitment systems, maintaining regulatory compliance, managing accounts receivable, and consistently meeting sales targets. Significant accomplishments highlighted include quickly hiring multiple medical professionals and maintaining a high market share of oxygen sales at a major hospital.

1. Relevant Business Experience – MANAGEMENT AND SALES
May 2015 to Present: Voto Healthcare (Home Health), Business Office Manager/Hu-
man Resource: Auburn, WA
• Developed a more comprehensive payroll system through ADP
• Establish basic compliance measures to ensure employment practice is con-
sistent with VOTO policy and relevant state and federal labor laws
• Developed a recruitment program plan, hiring oversight of orientation pro-
gram with understanding of employees VOTO handbook 401k, health and
dental benefits
• Performed initial screen of background checks and health status updates for
new employees
• Screened, recruited, interviewed and hired employees weekly
• Maintain data of potential employees for all positions, review applications,
perform interviews, finalize offer letter, convey resource information to staff;
FMLA, L&I, unemployment or COBRA information
• Assist the President and Administrator in special projects related to the busi-
ness operations of the organization
June 2013 to May 2015: Careage Home Health, Business Office Manager: Bellevue,
WA
• Acted as liaison between local staff and corporate headquarters
• Maintained compliance with Federal and State regulations for Home Health
• Point person for software program, helped troubleshoot, and oriented all new
employees
• Ensured cash flow by filing claims with Medicare and insurance companies,
followed up and resolved non-payment issues
• Posted revenue in Allscripts Homecare Software as well as on Excel spread-
sheet
• Prepared revenue report for Executive Director on a monthly basis
• Processed timecards for payroll
• Checked eligibility and benefits, called for authorization for home health care
services
June 2010 to April 2012: Lincare (Durable Medical Equipment), Sales Representative:
Woodinville, WA.
• Develop sales strategies tailored to each client (physicians, hospital direc-
tors, purchasing managers, distributors, and respiratory therapists) in the
large Eastside territory.
• Provide clients with an abundance of product information (individually and
through in-service presentations and demonstrations) and customer service
to insure strong and mutually helpful relationships.
• Routinely familiarize clients about Medicare and insurance procedures, up-
dated pricing information, and product developments especially with specialty
products such as CPAP, BiPAP, nebulizers, oxygen tanks, concentrators,
conserves, regulators, and liquid systems.
Significant Accomplishments
• Screened, recruited, interviewed and hired three registered nurses (RN), a physi-
cal therapist (PT), physical therapist assistant (PTA), a medical social worker
(MSW) and an occupational therapist (OT) in a 10 day span at VOTO.
• Of the 7 competing companies that offer oxygen service in the greater Seattle
area, consistently maintain 90% of sales at Evergreen Hospital’s Respiratory
Therapist Department
• Regained the trust and sales from clients who had shifted their business to com-
petitors prior to my taking over the Eastside territory
• Doubled base salary in first year of employment with company
Other Business Experience
January 2008 to November 2008: (Contractual): Holland America Line, Contract Buyer/
Procurement Coordinator: Seattle, WA.
• Located and evaluated suppliers for product quality, availability, reliability, and
price. Negotiated the terms and conditions of contracts (price, availability,
delivery schedules).
• Served as liaison between company’s 14-ship fleet, vendors, and corporate
office to handle inquires, follow the multi-thousand dollar purchases, and re-
solve complaints.
June 2002 to August 2005: Nordstrom, Customer Service Representative: Bellevue,
WA. Consistently met sales targets. Earned top salesperson honor among 20+ sales
associates.
Education
Bachelor of Arts: Marketing and Business Administration, WSU, 2007
Global Comparative Studies, Semester at Sea: Asia, U of Va, 2006
“My mission is building genuine connections and being considered a valued advisor.”
Amy E.
Billdt
amy_rea1@yahoo.com
206-228-2139
CRITICAL SKILLSET
• Account manager, B2B, business
analyst, BA, planner, channel
sales, competitive analysis, CRM,
customer service, deal structuring,
direct sales, field sales, inside
sales, outside sales, interactive
presentations, performance man-
agement, product positioning, retail
sales, sales forecasting, sales
leadership, territory management,
hospital/family practice sales, busi-
ness strategy, home health, man-
agement, data entry, Medicare,
payroll, HIPPA, Accounts Receiv-
able, Human Resources, Payroll
TECHNICAL SKILLSET
• Excel (advanced, familiarity with
macros and pivot tables), Word,
Visio, Publisher, Clip Organizer,
Document Imaging and Scanning,
WordArt, Outlook, Powerpoint, MS
Access (intermediate to advanced),
CRM (Reflections, MXP, Oracle,
SQL, MIS, CIS, STS), familiar with
Photoshop, Illustrator, social media
(Facebook, LinkedIn, Twitter), Mar-
cos, Outlook, Misys, Allscripts,
Allscripts Central, Client Connect,
Allscripts Learning Center, Client
Support Portal, Zaifworks Portal,
Paylocity, Providers Credential
Search,Deyta, Absolute Software,
One Health Port, Availity, United
Healthcare Online, Careage Clini-
cian Portal, Care Core National,
Office Ally, Emdeon, Kinnser, ADP,
ADP Run, Paylocity online payroll
and HR, 401k Mutual of Omaha,
Premera and Delta Dental benefits
CAREER DRIVER
Forging authentic relationships with col-
leagues and clients, enthusiastically en-
gaged in meeting the needs of others, and
understanding cultural differences in busi-
ness are the hallmarks of my success.