2. 7 % VERBAL (Conveyed through words)
38 % VOCAL (intonation , pitch, pauses , etc)
55 % NON VERBAL (body language)
What's your body telling you?
Body language: The gestures, poses, movements, and
expressions that a person uses to communicate.
3. Five types of body language:
• eye contact
• facial expression
• gestures
• posture and stance
• space relationship
Body Language
KINESICS PROXEMICS HAPTICS
4. EYES
“Eyes are so transparent
that through them
one sees the soul”
“Look a person in the
Eye when you
Talk to him”
5. PURPOSE FOR EYE CONTACT
• SPEAKING INFORMATION
• SHOWING ATTENTION AND INTEREST
• INVITING AND CONTROLLING INTERACTION
• DOMINEERING, THREATENING, INFLUENCING
OTHERS
• PROVIDING FEEDBACK DURING SPEECH
• REVEALING ATTITUDES
6. Too much eye contact: dominance, lack of respect, threat, wish to
insult
Too little eye contact: not paying attention, impolite, insincere,shy
Withdrawing eyes: signal of submission
7. CAN FACE SPEAK?
• HAPPINESS
• SADNESS
• DISPLEASURE
• ANGER
• FEAR
• INTEREST
9. • SOME COMMON GESTURES
•THUMB AND FINGER RUB : money expectancy
• HANDS CLENCHED TOGETHER : confident
• STEEPLING HANDS : frustrated , request
10. Some more common gestures:
• Palm In Palm : Authority
• Hand gripping wrist : Frustration
• Hands in pocket : aggression
• Hands on hips : aggressive ,
achiever stance
11. Some more common gestures:
• clenched teeth : anger, lying
• boredom gestures:
• evaluating gestures :
12. WHEN YOU INVADE MY SPACE
Reactions to an invasion of your space
• Feel troubled
• Get defensive
• Become aggressive
• Retaliate
13. How to be attractive
• eye contact
• facial expression
• head movements
• gestures
• postures
• proximity
• body contact
•Appearance & physique
•Timing & synchronization
