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KM goes Social Talk for NSW KM Forum, Sydney, Oct 2008

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David Gurteen
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KM 2.0: KM goes social October 2008 NSW KM Forum Sydney
Begin with the end in mind ,[object Object],[object Object],[object Object],[object Object]
Two early forms of KM Techno-centric KM People-centric KM
Techno-centric KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
People-centric KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
People-centric KM Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Disruptor ,[object Object],[object Object],[object Object],[object Object]
Social Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise 2.0 ,[object Object],[object Object],[object Object],[object Object]
So what does this mean for KM?
KM 1.0 ,[object Object]
KM 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KM 1.0 KM 2.0
KM Tool Comparison ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KM 1.0 KM 2.0
Social KM Stories Best Practices Improved decision making & innovation Efficiency and productivity Work is open and transparent Work is behind closed doors KM 2.0 KM 1.0 Knowledge is naturally captured as part of one’s work Knowledge is captured just in case Knowledge sharing is people centric Knowledge sharing is database centric I have a choice & select my own tools IT chooses the tools I use Content is distributed freely and uncontrolled Content is centralised, protected and controlled Social Networking platforms reflect who is doing what with whom People directories provide contact information KM is part of my everyday work KM is extra work
KM is about Conversation KM is simply the art of enabling trusted, context-rich conversations among the appropriate members of communities about things these communities are passionate about. Dave Pollard
KM is going Social
Knowledge Cafe
“ To what extent is KM social”
www.gurteen.com David Gurteen Gurteen Knowledge Tel: +44 1252 812 878 Email: david.gurteen@gurteen.com
Licence ,[object Object],[object Object],[object Object]

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KM goes Social Talk for NSW KM Forum, Sydney, Oct 2008

  • 1. KM 2.0: KM goes social October 2008 NSW KM Forum Sydney
  • 2.
  • 3. Two early forms of KM Techno-centric KM People-centric KM
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  • 13. So what does this mean for KM?
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  • 18. Social KM Stories Best Practices Improved decision making & innovation Efficiency and productivity Work is open and transparent Work is behind closed doors KM 2.0 KM 1.0 Knowledge is naturally captured as part of one’s work Knowledge is captured just in case Knowledge sharing is people centric Knowledge sharing is database centric I have a choice & select my own tools IT chooses the tools I use Content is distributed freely and uncontrolled Content is centralised, protected and controlled Social Networking platforms reflect who is doing what with whom People directories provide contact information KM is part of my everyday work KM is extra work
  • 19. KM is about Conversation KM is simply the art of enabling trusted, context-rich conversations among the appropriate members of communities about things these communities are passionate about. Dave Pollard
  • 20. KM is going Social
  • 22. “ To what extent is KM social”
  • 23. www.gurteen.com David Gurteen Gurteen Knowledge Tel: +44 1252 812 878 Email: david.gurteen@gurteen.com
  • 24.