Khaled Mohamed Hanafy is an IT professional with over 16 years of experience in information technology management, solution architecture, and project management. He has worked as an IT manager for Gleeds and CEPSA Egypt, and has held other IT roles for various organizations. He has a bachelor's degree in business administration and computer science, and extensive technical skills including Microsoft, Linux, networking, security, and virtualization.

1. Name Khaled Mohamed Hanafy
Address 9 El Farouk Omar St., Tenth zone.
Nasr City. Cairo – Egypt.
Phone Mobile: +2 012 27000114 / +2 01099990368
Home: +2 02 24722217
E-Mail Khanafy72@gmail.com
Web Site http://khanafy726.wix.com/online-resume
Date of Birth 7/3/1972
Personal Summary
A highly successful professional with over 16 years of experience in information technology. A
dedicated and enthusiastic professional who is specialized in IT strategic management, Solution
architecture and project management. Quick to familiarize with the latest technologies and
industry developments while demonstrating a logical and analytically approach to solving
complex problems and issues. Possesses excellent interpersonal and communication skills and
the ability to develop and maintain positive internal and external relationships. Enjoys being part
of, and leading a successful and productive team and thrives in highly pressurized and
challenging working environments.
Career Objective
I have the interest to start for a new challenging IT managerial position or project management, where I can
make the best use of my existing skills & experiences to be a value-added to your esteemed organization.
Education
Computer Science Institute / Heliopolis (1994)
Bachelor of business administration / Production Management Section – Cairo University (2003)
Key qualifications
• Evaluating user needs and system functionality and ensuring that IT facilities meet the
business needs.
• Planning, developing and implementing the IT budget, obtaining competitive prices
from suppliers, to ensure cost effectiveness.
• Scheduling upgrades and security backups of hardware and software systems.
• Monitoring IT systems to ensure they follow policies and practices.
• Evaluate technology, manage staff, identify controls, and keep records. In addition to
monitoring IT systems.
• Act as mentors so each IT staff team member has the proper expertise.
• Ensure that staff has a solid understanding of auditing procedures and necessary
independence to conduct their own investigations.
• Compile a vast array of data into a coherent report for the audit committee.
• Ensuring of software licensing and adhered to usage laws.
• Ensure of secure access to the network for remote users.
• Ensuring the security of data from internal and external attack.
• Managing crisis situations, which may involve complex technical hardware or software
problems.
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2. Work Experience
April 2013 ~ April 2015 IT Manager, Gleeds, Gleeds is a world class management and construction
consultancy with over 125 years' experience in the property and construction
industry.
Our reputation for combining personality with professionalism allows us to put our
clients’ needs first, wherever they are in the world. We have pride in our heritage,
shared by a team who consistently provide impartial advice from 54 offices
worldwide; uniting local knowledge, personal insight and global expertise.
As well as offering the traditional core services of cost and project management,
Gleeds provides solutions for every stage of the property lifecycle. Sustainability
and Corporate Social Responsibility are also deeply rooted in our approach,
recognizing the important part we play in the future of the built environment.
Our “Investors in People” Gold award makes me very proud; it recognizes the
hard work that everyone at Gleeds puts into delivering industry-leading
construction consultancy all over the world.
Responsibilities Summary:
Responsible for developing and implementing Gleeds Information Technology
strategy that will ensure Gleeds continuously evolving and growing portfolio by
using IT in a strategic and appropriate manner. Leading building IT Infrastructure
required for business growth and regional expansions.
Dec. 07 ~ March 12 IT Manager, CEPSA Egypt, CEPSA is an integrated energy company
operating at every stage of the oil value chain, with nearly 12,000 employees.
It is engaged in petroleum and natural gas exploration and production activities;
refining, the transport and sale of crude oil derivatives and gas; cogeneration;
and sale of biofuels and power. www.cepsa.com
Responsibilities Summary:
Managing all the IT Dep. activities and projects with the different sectors inside
CEPSA Egypt. .
Ensure the maximum availability of computer systems throughout the Company.
Responsible for the provision of IT infrastructure services including desktop
applications, Local or Wide area networks, IT security and telecommunications.
Manage all communication between the head office and all other location
included the operational fields.
Responsible of any development or implementation of any new it project.
Working with senior management to propose, agree and deliver IT service to
defined Service Level Agreements.
Managing IT Budget of 80,000 $ per year.
Managing the IT department includes staff appraisals, disciplining, pay reviews
and career development.
Responsible for the preparation of IT hardware, software and maintenance
procurement
Develop and maintain a disaster recovery plan.
Develop and control the IT security policy.
Provide a monthly written report to the IT Director on all aspects of the IT
Department.
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3. June 06 ~Dec. 2007 Senior IT, Egyptian Decentralization Initiative.
EDI is an USAID – funded project
Responsibilities Summary:
General responsibilities:
Provide service desk support to all EDI users through managing a team of five IT
specialists in the different EDI Offices in Cairo , Qena, Assuit, and Behira as
necessary to maintain all PCs, WAN and LAN services. Support users working
with Windows XP , Windows Vista and MS-Office 2003/2007.
Training responsibilities:
Provide basic training to EDI users for the best use of IT resources.
Domain administration (MS-Windows 2003server) & Backup process
Manage the regular domain environment administrations process.
Manage and admin the organization e-mail system. (Echange2000)
Set-up and maintain a routine data backup for the critical and business data.
Monitor the backup process to insure the quality of stored data.
Communication management
Manage the communication services contracts and monitoring it’s performance.
Oct. 04 ~ Sep. 2005 Senior IT, LIFE Integrated Water Resources Management Program
Ministry of Water Resources and Irrigation. / (USAID – funded project).
Responsibilities Summary:
Same like previous
Mar.2000 ~ Sep. 2004 IT. Specialist
Egyptian Environmental Policy Program / Program Support Unit (EEPP-
PSU) / USAID. Funded project implemented for Egyptian Environmental Affairs
Agency (EEAA).
Responsibilities Summary:
General responsibilities:
Provide service desk support to all PSU users in the Offices in Cairo & Hurghada
as necessary to maintain all PCs, WAN and LAN services.
Set-up and configure new PCs on the LAN. Provide support for consultants
working in the PSU Offices to access LAN resources and Internet access.
Perform basic hardware problem resolution and repair. Arrange for hardware
repair or replacement as necessary.
Maintain virus protection & virus lists on all LAN PCs & servers.
Training responsibilities:
Provide basic training to PSU users in the use of application software, LAN
access, and Internet access.
Develop and implement a plan to enable PSU staff to resolve basic PC and LAN
related problems to cover periods when the information technology specialist is
absent.
Domain Administration & Backup process:
Managing MS active directory accounts (MS windows 2000 Server).
Set-up logon scripts to map network drives through the file server and to set-up
access to LAN printers for all users.
Set-up and maintain a routine backup schedule for the LAN server and critical
data from individual PCs. Audit the online backup logs for errors, and resolve
backup problems. Maintain current written logs of the actual backups, and
safeguard the backup tapes and other backup media. Test the quality of the
backup on a periodic basic to ensure the quality of the backups. Notify EEPP-
PSU administration personnel of any systematic failure of the backup system,
and recommend solutions for backup problems.
Perform tasks associated with the set-up and management of the EEPP-PSU e-
mail system.
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4. Jan.1998 ~ Feb. 2000 Network Administrator, Xerox-Egypt.
Responsibilities Summary:
Maintain all network services and operations in accordance with the established
work process.
Eliminate eventual discontinuity to the minimum.
Provide users with suitable advice regarding eventual problems or inconsistency.
Meets user requests posted directly or through user support area to support
working productivity and efficiency.
Implement solutions to connect AS/400 and UNIX Platforms for easy access by
all network users.
Administers all running applications on all net servers.
Implementing all agreed network expansion plans, Including hardware and
software license purchases and deployment, implementation, and administration.
This is done on LAN/WAN wide networks
Sep1996 ~ Dec. 1997 Technical Support, United Technology System (U.T.S)
Responsibilities:
Provide Technical Support and Network activities.
This includes: - Providing start-up technical support and tailor made Network
solutions as per customer needs.
Technical Skills
 Excellent knowledge of Microsoft platform desktop and Servers, MS
Active Directory, MS Exchange Server, ISA Server and MS Proxy
Server.
 Good knowledge of Red –Hat Linux platform.(Installation &
Administration)
 Good knowledge of computer Network design & Communications
Protocols.
 Good knowledge of Computer network types ISDN, ADSL, VPN, and
Leased Lines.
 Excellent knowledge of Backup System, System Recovery, Disaster
Recovery. (Backup Exec)
 Excellent knowledge of Cloud computing and Virtualization.
 Excellent knowledge of VMware system( Install, configure, Manage v5)
 Excellent Knowledge of systems growth analysis and capacity planning
processes and techniques.
 Excellent Knowledge of current developments/trends in area of
expertise.
 Ability to develop and present training programs and workshops.
 Excellent organizational and project management skills, including ability
to organize time and work on multiple tasks and follow-through to
completion of task or project Excellent analytical and problem-solving
skills, including high degree of attention to detail and accurate processes.
Professional Skills
 Leadership / Time Management
 Team Building / Advanced Professional Negotiations
 Communication and Presentation
 Problem Solving / Operational Vision
 Working under Pressure / Decision Making
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5. Language Skills
• Arabic : Mother tongue English : Very good (Read – Write – Speak)
Work Travels
• Spain –– Algeria – Turkey
Training Courses
Organisational Training Self-base Training
 VMware v-Sphere: Install,
configure, Manage v5 Feb.2012 –
Global knowledge
 Outdoor Team Building workshop
-July 2011 - ASPIRE
 DPM – Dynargetic People
Management - December 2011 –
QUEST EGYPT Co.
 RH033 – Red Hat Enterprise Linux
5.1 essentials - Agu.2008 - Master
Linux Co.
 RH0131– Red Hat Enterprise
Linux 5.1 System Administration -
April 2009 – Linux Plus Co.
 Defensive driving - Nov.2009 –
RANDYSMITH Training Solution.
 MCSE 2000 – Feb 2002 – May
2002
 MCSE 2003 (CBT-Nuggets)
 MCITP 2008 (CBT-Nuggets)
 CCNA
Business & Personal References
Available upon request
Page 5 of 5 Printed 20/07/16

6. Language Skills
• Arabic : Mother tongue English : Very good (Read – Write – Speak)
Work Travels
• Spain –– Algeria – Turkey
Training Courses
Organisational Training Self-base Training
 VMware v-Sphere: Install,
configure, Manage v5 Feb.2012 –
Global knowledge
 Outdoor Team Building workshop
-July 2011 - ASPIRE
 DPM – Dynargetic People
Management - December 2011 –
QUEST EGYPT Co.
 RH033 – Red Hat Enterprise Linux
5.1 essentials - Agu.2008 - Master
Linux Co.
 RH0131– Red Hat Enterprise
Linux 5.1 System Administration -
April 2009 – Linux Plus Co.
 Defensive driving - Nov.2009 –
RANDYSMITH Training Solution.
 MCSE 2000 – Feb 2002 – May
2002
 MCSE 2003 (CBT-Nuggets)
 MCITP 2008 (CBT-Nuggets)
 CCNA
Business & Personal References
Available upon request
Page 5 of 5 Printed 20/07/16