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Waleed Wageeh Hamed Abdel Moteleb
IT Manager
rySumma
As a multi-skilled with 15+ years of experience, good all-round supervisory
and technical expertise in most of complex ICT environments, I found myself
have the skills, Knowledge and expertise to become one of the most efficient
resource of your organization.
My main interest lies in planning and implementing architectural improvements to information
technology systems and I have had a proven success in it during my career path.
With inherent knowledge of enterprise networks and server infrastructures, I am able to oversee all
technical operations and related services. I believe that a sound information technology system makes
a strong base for all other work inside an organization and I strive extremely hard in planning and
coordinating support strategic objectives of a company.
I’m very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT
services that will improve the efficiency performance of a company.
Extensive practical knowledge of complex systems builds, hardware and software testing, PCB testing,
network support, technical support and computer repairs.
Excellent Experience in managing new projects and turnkey solutions for running or newly
infrastructure.
Good communication skills, ability to work in team work, ability to work under pressure.
Looking for a new and challenging position, one that will make best use of my existing skills &
experiencesalso further my personal development.
Certificates
 Microsoft® Certified Solutions Expert MCSE Server Infrastructure.
 Microsoft® Certified Solutions Expert MCSE Messaging.
 Microsoft® Certified Solutions Expert MCSE Cloud Platform and Infrastructure.
 Microsoft® Certified Solutions Expert MCSE Productivity.
 VMware® Certified Professional 6 – Datacenter Virtualization VCP6-DC.
 VMware® Certified Professional 6 – Network Virtualization VCP6-NV.
 VMware® Certified Associate 5 - Data Center Virtualization VCA5-DC.
 Backup Academy Certified Professional.
 Veeam Certificate of Backup and Replication V7.
 Cisco® Certified Network Associate Routing and Switching CCNA Certificate.
 Microsoft® Certified Solutions Associate MCSA 2012.
 Microsoft® Certified Solutions Associate MCSA 2008.
 Microsoft® Certified IT Professional MCITP Enterprise Administrator on Windows Server 2008.
 Microsoft® Certified Systems Engineer MCSE 2003.
 Microsoft® Certified Systems Administrator MCSA 2003.
 Microsoft® Certified Technology Specialist MCTS Microsoft Internet Security and Acceleration
(ISA) Server 2006 Configuration.
 Microsoft® Certified Technology Specialist MCTS Windows Server 2008 Active Directory
Configuration.
 Microsoft® Certified Technology Specialist MCTS Windows Server 2008 Applications
Infrastructure Configuration.
 Microsoft® Certified Technology Specialist MCTS Windows Server 2008 Network Infrastructure
Configuration.
 Microsoft® Certified Technology Specialist MCTS Windows 7 Configuration.
 Microsoft® Certified Professional MCP 2012.
 Microsoft® Certified Professional MCP 2003.
 CompTIA A+ Ce certificate.
 CompTIA Network+ Ce certificate.
 Intel® Retail Certified Associate.
 Intel® Retail Certified Specialist.
 Intel® Retail Certified Professional.
 Internal Auditor.
 ISO 9001:2008.
Work Experience
 IT Manager
- AksaEgypt Co. Borg El Arab, Alexandria 2009 till now
AksaEgypt Co. is an international factory that work in Textile manufacturing in Egypt located in Borg El Arab,
Alexandria.
Management role of IT dept. at AksaEgypt Co. includes the below responsibilities and duties
* Evaluating business needs and system functionality and ensuring that ICT facilities meet business needs.
* Designing Datacenter, Network, Desktop, Security and backup solutions that meet business needs.
* Planning, Designing, Developing and Implementing the IT dept. Target Plan and its budget, obtaining
competitive prices from suppliers, to ensure cost effectiveness.
* Designing upgrades planes, calculations of infrastructure contents capacities and installations of new
systems.
* Follow the SLAs and the emphasis on implementation in the organization.
* Follow the KPI of IT Services.
* Supervise and follow up the physical security solution implementation for the Datacenter “Access Control-Fire
Alarm and Fire Fighting system”.
* Supervise and follow up the environment solutions for Datacenter “Cooling System-Power System”
* Scheduling updates, security patches and backups of hardware and software systems.
* Guaranteeing the smooth running of all systems, starting from Data Center Components to End desktop user
systems including anti-virus software, print services and email provision …etc.
* Managing Oracle ERP user’s responsibilities, Creating new Oracle ERP users.
* Achieving some ERP related tasks like financial period closing, preparation of new periods, open inventories
and purchasing periods and shipment orders... etc.
* Troubleshoot all kinds of problems related to ICT software and hardware systems in infrastructure.
* Ensuring that software licensing laws are adhered to.
* Inventory Management.
* Providing secure access to the network components and applications for remote users.
* Securing data from internal and external attack.
* Offering users appropriate support and advice.
* Managing crisis situations, which may involve complex technical hardware or software problems.
* Monitoring systems, schedule tasks to insure works functionality and stability.
* Keeping up to date with the latest technologies and IT skill.
 IT Senior System Administrator
- MICROLAB SOLUTIONS Saba Basha, Alexandria 2007 to 2009
Microlab Solutions is one of the biggest and oldest IT Services provider companies in Alexandria.
I was a senior system administrator at the out sourcing dept. that manage all IT service contracts and lead the
IT support team that work with customer in Alexandria and Cairo.
My responsibilities and duties as below: -
* Planning all contract services and schedule visits and follow up them.
* Consulting Turnkey solutions projects.
* Managing new project launching and deploying of business customer.
* On site survey for new business contract or new IT projects.
* Troubleshooting all complex problem related all ICT systems either on site or remotely.
* 24/7 Replaying all crisis situation and system failure of business contracts.
* Documentation all tasks, implemented solutions, new project plans and designs, turnkey solution designs and
on site survey assessment results.
 IT System Administrator
- Sunset boat Nile St., Giza 2003 to 2007
Sunset boat is a fixed tourist boat with many entertainment facilities.
My job role as a system administrator is to maintain all network infrastructure contents including “sales point,
access controls, attendance system, security cams, wireless network... etc.”
Deploy domain controller infrastructure with most of network services “DNS, DHCP, File Services, Terminal
Services...Etc.” and design security templates and deploy group policies.
Manage and maintain Datacenter facilities and network components.
Report management with infrastructure capacity and upgrades or replacements required.
Report management with performance, regular tasks and troubleshooting documentations.
 IT Specialist
- Nile Pharaohs Nile St., Giza 2002 to 2003
Nile Pharaohs boat is a Nile cruise boat with many entertainment facilities.
My job role as a IT Specialist is to support network infrastructure contents including “sales point, access
controls, attendance system, security cams, wireless network... etc.”
Control and support domain controller infrastructure and most of network services “DNS, DHCP, File Services,
Terminal Services...Etc.” and establish new security templates and deploy group policies needed.
Maintain and support Datacenter facilities and network components.
Report IT dept. head with performance, system capacity and troubleshooting documentations.
 IT Specialist
- Micro Systems Zamalek, Cairo 2000 to 2002
Micro Systems is IT Services Provider Company located in Zamalek, Cairo.
I was one of outsourcing IT support team dept. that work with IT business service contracts customers in all
over Egypt.
My responsibilities and duties as below: -
* Regular maintenance and checkup visits for business facilities sites to maintain IT regulations and system
fluency and security rules applied.
* Responding to problems of business contracts agents as soon as possible either remotely or on site visit if
needed.
* Troubleshooting all complex problem related all ICT systems either on site or remotely.
* 24/7 replaying all crisis and system failure at customer’s sites.
* Documentation all tasks, regular visits, troubleshooting and report to head of IT support dept.
 IT Technical Support
- El Masria NET Maady, Cairo 1999 to 2000
El Masria NET is an Internet services Provider Company located in Maady, Cairo.
I was one of outsourcing IT support team dept. that work to support IT, Internet and network problems at
customer’s site or local at main office.
My responsibilities and duties as below: -
* Fix and maintain internet service to new or existing customers.
* Response to problem related network, internet or computers at customer’s side or main office side.
* Regular maintenance and checkup for all company IT facilities to keep service up and fluency working.
* Troubleshooting all problems related company network.
* Documentation all tasks, visits, troubleshooting and report to head of IT support dept.
 IT Help Desk
- Falcon jet Helwan, Cairo 1997 to 1999
Falcon Jet is a computer supplier company at Helwan, Cairo.
It was the professional start of this career for me working in IT team in this company with started and basis
tasks like -
* Collect and build PC computers hardware.
* Setup windows and all needed apps and drivers.
* Troubleshoot basic hardware and software problems.
* Help and support customers with their new computers they bought from us.
Projects
VMWare Virtualization Project
January 2010 – December 2010
AksaEgypt Co.
The projecttarget is to build a Private Cloud using VMware virtualization technology and deploy tiers for new ERP oracle
Apps, DB servers,AD DS servers,Exchange servers…etc.
Migrate old physical servers to virtual based.
The target achieved with below tasks and responsibilities: -
* Planning, Designing and calculation capacities and budgets, obtaining competitive prices from suppliers, to
ensure cost effectiveness.
* Designing the private cloud cluster to avoid single pointof failure design.
* Installation ofhardware.
* Deploying VMware VSphere ESX hosts,Virtual Center.
* Design and create data stores,LUNS and storages connections.
* Design and create the Hierarchy of Datacenter,Cluster,Hosts,Templates,VMs, Folders.
* Design and create Virtual Networking “VSS, VDS “.
* Design and configure High Availability Solutions “DRS,HA, VMotion, SDRS, SVMotion, EVC, Fault Tolerance …etc.”.
* Design and configure data protection solutions “VMware VSphere Data Protection Appliance,VMware VSphere
Replication Appliance”.
* Design and configure data backup and availability solution via Veeam backup and replication.
* Design and configure tiers resources for demanded business services servers.
* Migrating old physical servers to virtual environmentand deploying new virtual machines.
* Operate and monitor cluster performance and troubleshootproblems.
Active Directory Domain Services Project
January 2010 – December 2010
AksaEgypt Co.
This projecttarget to maintain active directory domain services for AksaEgypt infrastructure.
The target achieved with below tasks and responsibilities: -
* Design infrastructure domain services, calculating capacities and service’s needs.
* Implement Active Directory service, create new forest, deploy OU’s, Groups, Users, Users membership and
assign delegation for various tasks.
* Implement trust between AksaEgypt Forest site and other branches forests.
* Implement DNS service, create Zones “main AD integrated zone and secondary zone for other site trusted”
and configure additional setting.
* Implement DHCP service and configure scopes and scopes setting and parameters.
* Implement Group policy objects that meets infrastructure business needs.
* Implement PKI service with Tier II design “Stand alone Root CA, 2 Enterprise Subordinate CA”
* Implement AD RMS Cluster.
* Achieve administrative daily tasks required related AD services and response to requests from clients.
* Operate and monitor services performance and troubleshootproblems.
Hyper-V Virtualization Project
January 2016 – June 2016
AksaEgypt Co.
The projecttarget is to build a virtualization cluster using MicrosoftHyper-V Virtualization technologywith failover cluster
service.
The target achieved with below tasks and responsibilities: -
* Planning, Designing and calculation capacities and budgets, obtaining competitive prices from suppliers, to
ensure cost effectiveness.
* Designing the cluster with no single pointoffailure design.
* Installation ofhardware.
* Deploying Hyper-V core based hosts, Failover cluster service.
* Provide SCSI storage with redundantconnection “multipath”.
* Create Cluster,Virtual Switches,hosts, SCSI initiators and target…etc.
* Migrating some virtual server from VMware to Hyper-V and deploy new virtual machines with required resources.
* Operate and monitor cluster performance and troubleshootproblems.
Network infrastructure Project
January 2012 – December 2012
AksaEgypt Co.
The projecttarget is to upgrade the Passive and Active network infrastructure components to meetnew business
applications and service’s needs and design network topologyto maintain infrastructure design and its security.
The target achieved with below tasks and responsibilities: -
* Planning, Designing and calculation capacities and budgets, obtaining competitive prices from suppliers, to
ensure cost effectiveness.
* Replace Core switches 10/100 switches with L3 Giga ports at core network.
* Upgrade Distribution and Edge network components “Passive and Active”
* Design and Configure VLANs, Subnets.
* Configure firewall rules.
* Maintain network redundancy.
* Configure QoS for VoIP services.
* Work with passive network components to upgrade cables from Cat5 to Cat6, upgrade end points ports,Patch Panels,
Rack Cabinets ...etc.
* Design and deploya complete Wireless network coverage for all infrastructure area “Managementand Production Area s"
including channels width,numbers, wireless outputpower and wireless security.
Cyberoam Firewall UTM
January 2012
AksaEgypt Co.
The projecttarget is to deploynew Firewall UTM appliance to provide business securityand connection needs.
The target achieved with below tasks and responsibilities: -
* Planning, Designing and calculation capacities and budgets, obtaining competitive prices from suppliers, to
ensure cost effectiveness and choose the best suitable firewall UTM appliance.
* Installing Firewall UTM Appliance hardware.
* Configure networks and subnets "LAN , WAN , VPN , Guest , DMZ "
* Configure WAN high availability with redundantWAN ISP link and configure fail-over policy to keep internetservice always
up.
* Configure Firewall Rules between all networks and VLANS.
* Configure network services like DNS, DHCP...etc.
* Configure portforwarding and virtual servers services to provide publishing for services like Exchange OWA, Security
CAMS...etc.
* Configure and Provide internetclient access policies and rules.
* Configure Web contents filtration and Apps filtration policies.
* Configure IPsec site-to-site VPN connection to provide VPN connection between companysite and branches sites.
* Configure SSL VPN remote connection to provide remote connection for remote users.
* Configure Antispam,Antivirus-scanning rules to provide mostand highestsecurityfor mail and web surfing services .
* Operating, monitoring and troubleshooting.
* Export regular reports aboutbandwidth,usage,productivity of network and securitystatus and introduce to management.
WAN Redundant Solution
June 2012
AksaEgypt Co.
This task target is to maintain high availabilityand redundancyfor WAN connection service of company.
The target achieved with below tasks and responsibilities: -
* Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers,to ensure cost
effectiveness and choose the bestISP services offered in the site location.
* I can provide 3 lease lines physical loops with FC connection cables,each line 8 Mb download / 8Mb upl oad with 5 Static
IP for each.
* I can also provide 3G connection line as extra bonus from ISP.
* Configure WAN redundancyand failover policies on Firewall UTM appliance.
* Configure domain names,MX records on public DNS.
Storage Solution
January 2010 - January 2016
AksaEgypt Co.
The projecttarget is to provide and maintain storage solutions for all infrastructure business demands and needs.
The target achieved with below tasks and responsibilities: -
* Study the infrastructure business needs
* Plan and Design the storage solutions needed “LUNS,Storage Pools,Raid setup,Volumes,NFS folders,SMB shared
folders,FTP folders,Disk sizes ... etc.”
* Deploy Sun StorageTek 2540 SAN Storage
* Deploy QNAP TS-853U-RP NAS Storage.
* Configure RAID, LUNS,Storage Pools,Volumes and Folders.
* Configure access authentication,domain integrations.
* Configure Homes,Public folders.
* Configure FTP folders.
* Configure Quota and notifications.
* Operate, control and troubleshoot.
* Daily administrative tasks check performance repots I/Oreports and capacity reports and introduce to management.
Microsoft Exchange Mail Project
March 2012
AksaEgypt Co.
The projecttarget is to deployMicrosoft Exchange 2010 mail services to maintain business needs.
The target achieved with below tasks and responsibilities: -
* Design structure ofmail boxes databases ,mail clients,mail clients types , mail topology, mail publish services .. Etc.
* Design structure ofExchange server’s services “Mail boxes, Hub transport,CAS”
* Deploy Exchange 2010 SP2 servers.
* configure mailboxes DB’s,Create mailboxes.
* Configure hub transport,send and receive connectors.
* Configure CAS.
* Configure Firewall rules for SMTP services,OWA, Active Sync and Outlook Any Where publishing.
* Configure Anti-Spam and Anti-Virus scanning rules on Firewall UTM for all mail traffics.
* ImplementArchives and provide archive folders backup.
* Operate and monitor all tasks related Exchange and mail services on the servers side “DAG, Message Tracking Tools,
Queue Tools"and at user side “Outlook,OWA, Active Sync on smartphones".
Migration from Lotus to Exchange Mail Service
March 2012
AksaEgypt Co.
The projecttarget is to migrate old mailboxes from Domino Lotus 8.5 to Microsoft Exchange 2010
The target achieved with below tasks and responsibilities: -
* Design migration process ofmailboxes from Lotus mail server to Exchange 2010 mail server.
* Also consider migrate old archive folders.
* Study the tools available to migrate mailboxes DB and choose the one suitable for business needs with ensuring cost
effective
* Deploy the migration server proxy, plan and schedule the migration for mailboxes to avoid down time during duty hour s.
* confirm all old mailboxes migrated successfullywith no missing item .
Backup Solutions and Disaster Recovery
January 2014
AksaEgypt Co.
The projecttarget is to design,plan and deploya backup strategy to secure and maintain all data of infrastructure on all
levels considering all scenarios.
The target achieved with below tasks and responsibilities: -
* Configure and Deployscheduled and regular backup for virtualization environments “VMWare - Hyper-V " Clusters using
Veeam Backup and Replication V9 that maintain mostrecentversion ofVMs with many strategies and techniques.
* Configure and deploywindows backup service for physical servers “DC and VCenter servers”.
* Configure and deploybackup for Oracle ERP DB server with RMAN.
* Configure Archive policy for all mailboxclients and configure automatic backup for archives mail folders.
* Configure File-historylevel for all desktop local files to keep updated and automatic backup of business documents
located on computers disks and users’ profiles.
* All Backed up data of above located Backup Storage “Qnap NAS storage"are backed up daily to external storage for
disaster recovery options.
*Monitor all backup jobs results,regular testthe restore in testenvironmentto insure backup functionality.
Kaspersky Business Security Solution
June 2016
AksaEgypt Co.
The projecttarget is to deploynew security solution to provide security for desktops and servers infrastructure.
The target achieved with below tasks and responsibilities: -
* Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers,to ensure cost
effectiveness and choose the bestbusiness securitysolution thatmeets our requirements.
* Design securitystructure,policies,endpoints and administration server.
* Deploy and configure KasperskyAdministration server.
* Deploy Kasperskyendpoints and Kasperskyagents.
* Configure KES policies and agent’s policies.
* Configure update,Scan tasks.
* Configure exclusions.
* Configure alarms and notifications.
* Operate and monitor and respond to users requests and alarms.
* Export regular reports aboutsecurity status,updates and patches,licenses status and tasks status and introduce to the
management.
Redundant Power Solution
January 2014 – December 2014
AksaEgypt Co.
The projecttarget is to provide and maintain redundantpower solution for Datacenter.
The target achieved with below tasks and responsibilities: -
* Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers,to ensure cost
effectiveness and choose the bestpower solution thatmeets business requirements and achieve power redundancywith no
single pointof failure.
* Design RedundantPower solution for the data center to avoid a single pointoffailure.
* The Solution design work to keep always power feed to data center contents with no down time ever in all cases of
commercial power failure or one of the 2 power sources failure for technical or maintenance issue.
* Regular checkup the system to insure functionality.
Security Camera System
January 2015 – December 2015
AksaEgypt Co.
The projecttarget is to deploynew security camera system to provide monitoring and securityassessments for operation
and security dept.
The target achieved with below tasks and responsibilities: -
* Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers,to ensure cost
effectiveness and choose the bestsecurity cameras system thatmeets business requirements.
* Design the structure and positions ofsecuritycameras depends on locations and business requirements.
* Configure and Fix 16 IP Security cams “HIKVISION "
* Configure and Fix HIKVISION NVR DS-7732NI-E4.
* Configure network VLAN and QoS needed for IP cams network.
* Configure Security cams alarms and notifications.
* Configure Recording schedules and conditions and recording storage.
* Configure Remote Access for accessing cams from outside office and configure firewall publishing rules to demand this.
Upgrade Desktop Infrastructure
July 2016
AksaEgypt Co.
The projecttarget is to upgrade all desktop OS infrastructure and Desktop MicrosoftOffice to the latest version and
maintain the rightOpen volume licenses and licenses distribution method.
The target achieved with below tasks and responsibilities: -
* Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers, to ensure cost
effectiveness and choose the bestlicenses plan and upgrading,migrating method.
* Design new desktop structure,requirements,software and specs to meetbusiness needs.
* Test all business apps on new desktop OS “Windows 10 Pro V1607 “in a testenvironmentbefore publish to production
environment.
* Prepare OS image with all business apps needed for each dept. and deploy with WDS.
* Backup user’s profiles data.
* Deploy new system images to desktops using WDS.
* Restore user’s profiles data.
* Manage Licensing distribution for new OS and Office.
Work Skills
The below section shows most technical, work experiences and skills I got and used to work with during my career
path.
 Microsoft Active Directory Domain Services
- Active Directory Domain Controllers ADDC.
- Certificate Authority and Public Key infrastructure CA and PKI Implementation.
- Active Directory Right ManagementServices ADRMS.
 Microsoft Network Services
- DNS.
- DHCP.
- NAP.
- Group Policy Management.
- WSUS.
- WDS.
- TerminalServer services.
- Print Services.
- File Sharing services.
- FTP.
 Microsoft Exchange Server
- Exchange Server 2007, 2010, 2013.
- Exchange High Availability with Data Base Availability Group DAG.
- Managing and troubleshooting CAS, Hub Transport, Mail boxes roles.
- Monitoringand TroubleshootingMail flows, queue andrelatedissues.
- Managing Antispam, Quarantines rules.
- Managing Archives policies.
- Managing GALS, address book policy.
 Server Administration
- Microsoft Servers “Windows Server 2003, 2008, 2008 R2, 2012, 2012 R2”.
- Linux Red Hate.
- Solaris 10 and 11.
 Desktop Infrastructure design, deployments, manage and configure
- Microsoftdesktopinfrastructure “Windows 10, 8.1, 7, XP - Office 2016, 2013, 2010, 2007, 2003”.
 Microsoft SQL Administration
- Deploying SQL servers.
- Managing SQL DB instance, security.
- High Availability.
 Network Administration
- Basic Routing and SwitchingFundamentals, Good hand experience with L2 and L3 networks.
- Network Passive and active components.
- VLANs and subnets.
- IPsec site to site VPN, SSL VPN, L2TP, PPTP.
- VoIP, QOS and Network Shaping.
- Managing Firewall Rules,Publishing and Forwarding, WebContent FiltrationRules, Applications Filtration Rules,
WAF, ACL, Antivirus, IPS.
- Mail Gateway, Antispam.
- Wireless Management, channels width, numbers, wireless outputpower and wireless security.
- Network monitor tools, Event Tracking, Mail notification, Usages Reports.
- WAN High Availability, redundancy and Failover.
- Switches:Linksys SRW2024, HP V1910, HP V1920.
 Enterprise Security
- Firewall UTM Appliance:- Cyberoam CR100ia UTM.
- Websense WebContent Filtering.
- Symantec End Point ManagementSEPM 11 & 12.
- McAfee EPO5.1.
- Kaspersky End Point Security for BusinessAdministration Server.
 Virtualization
- VMware vSphere ESX 4.X and 5.X.
- Microsoft Hyper-V 2012 R2 server core “Bare Metal”.
 Backup and disaster recoverySolutions
- Veeam Backup and Replication.
- VRanger Pro BackupSolution.
- Symantec VERITAS NetBackup.
- VMware VSphere Data Protection.
- Windows Server Backup.
- RMAN oracle DB backup.
 HA Solutions
- VMware High Availability Solutions “DRS, HA, VMotion, SDRS, Storage VMotion, Fault Tolerance, EVC …etc.
- VMware VSphere Replication.
- Veeam Replication,
- Failover Clustering.
- Load balancing “Windows network load balancer WNLB– 3rd
part hardware load balancer”
- DNS Round Robin.
- Exchange Data Base Availability Group DAG.
- Designing Schedules for maintenance and updates to avoid downtime.
 Storage
- SUN StorageTek 2500 SANFC Storage.
- Sun StorageTek SL24 Tape Autoloader.
- Brocade 300 FC SAN Switches.
- Qnap NAS Storage TS-853U-RP.
- RAID controllers’ management.
- Microsoft Storage Pool.
- DAS, NAS, SAN.
- FCOE, SCSI, VSAN.
 Servers Hardware
- Sun Fire X4150, Sun Fire X4250.
- HP ProLiant DL380.
 Shell Scripting
- Microsoft PowerShell.
- Shell, Bash scripting.
 DBA
- Microsoft SQL Administration“Deploying– Managing – HA”.
 File Services
- Very goodExperience in designing Home andPublic folders.
- Share and NTFS permissions.
- DAC.
- FSRM File Server Resource Management.
- SMB, NFS.
- DFS replication.
- DFS Name Space.
- FTP.
 Power Solutions for Datacenter and Infrastructure
- Power Redundant Solutiondesign and implementation.
- APC UPS Silcon DP320E 20KVA, Smart-UPS RT 8000 XL 8KVA.
- APC ATS Automatic Transfer Switch AP 7724.
- Deep Sea Electronics ATS.
- Honda Generator.
 Security & Access control systems
- IP Camera, NVR“HikVision”.
- Attendance machines, Access doors control.
- Fire Alarm Systems.
 Printing Services
- Xerox work center 5675.
- HP Pro400, HP M127fw, HP M1536.
- Network Printers and Scanners “LAN, Wireless”
- Fax, InternetFax, Fax server.
- Network Scan, Scan to home folders, Scan to mailbox.
- Microsoft PrintServer.
Additional skills
 Excellent management skills.
 Excellent time management skills.
 Excellent solve problem skills, very organized and creative mind.
 Excellent communication skills with deferent cultures and nationalities team work crew.
 Excellent capacity management, inventory management and cost effective management.
 Fast learning and very remarkable.
 Highly active person, like physical activities.
 Highly reliable person, achieving tasks in time and taking care of my duties and responsibilities 24/7.
 Able to perform under pressure.
 Able to work unsupervised or in a team environment.
Academic Educations
 High school graduation from Talented School - Ain Shams, Cairo, Egypt. 1996 - 1999
One of only three schools in the world with the same type & under consideration of UNESCO,
Year: 2000, Degree: 95.5%.
 Computer Science Faculty - Universityof People, USA. 2016 – Expected 2019
It is an online university for talented students from whole worlds, I am on the track of Computer
Science, Semester 3, and I will get the bachelor of computer science after completing the 12
semester.
Courses and Training
 VMware: EVO: RAIL Fundamentals.
 VMware: Software-Defined Data Center (SDDC) – Overview.
 VMware: Data Center Virtualization Fundamentals [V6].
 VMware vSphere: What's New [V6] Fundamentals.
 VMware Network Virtualization Fundamentals 2016.
 Up and Running with VMware vSphere 6.
 Administer and Manage VMware vSphere Resources.
 Understanding Active Directory.
 Windows Server 2012 R2 Implementing a Basic PKI.
 Plan and Design Skype for Business 2015.
 Configure and Maintain Skype for Business 2015.
 Veeam Backup and Replication V7.
 Backup Academy Professional.
 Microsoft System Administrator 2003.
 Microsoft System Engineer 2003.
 Network Fundamentals.
 Intel® Retail Professional.
 Introduction to Oracle SQL.
 Internal Auditor.
 ISO9001:2008.
Languages
Arabic: Mother tongue.
English: Excellent.
Hobbies
 Reading books in all kinds of human knowledge.
 Travelling everywhere and see places I have never seen before.
 Sports…I am sportive one from my childhood and I love all gymnastic games.
Personal data
Date of birth: 30th
November 1981.
Nationality: Egyptian.
Marital status: Married.
Military Status: Final exempt.
Passport: Valid
Driving License: Yes.
Car: Available.
Existing Address: Alexandria, Egypt.
Alternative Address: Cairo, Egypt
Contacts
M: +201143326055
M: +201003356802
T: +2035400841
E: ledogym@gmail.com
E: ledogym@hotmail.com
References
LinkedIn Profile
My Certificates
Acclaim
Microsoft Transcript ID (920066),Access Code (waled12345)
VMware Transcript
Cisco Transcript Cisco Authorization Code (OhJgbKAe)
CompTIA Transcript
Intel Retail Certification Registry

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Waleed Wageeh Hamed Abdel Moteleb-CV

  • 1. Waleed Wageeh Hamed Abdel Moteleb IT Manager rySumma As a multi-skilled with 15+ years of experience, good all-round supervisory and technical expertise in most of complex ICT environments, I found myself have the skills, Knowledge and expertise to become one of the most efficient resource of your organization. My main interest lies in planning and implementing architectural improvements to information technology systems and I have had a proven success in it during my career path. With inherent knowledge of enterprise networks and server infrastructures, I am able to oversee all technical operations and related services. I believe that a sound information technology system makes a strong base for all other work inside an organization and I strive extremely hard in planning and coordinating support strategic objectives of a company. I’m very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT services that will improve the efficiency performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, PCB testing, network support, technical support and computer repairs. Excellent Experience in managing new projects and turnkey solutions for running or newly infrastructure. Good communication skills, ability to work in team work, ability to work under pressure. Looking for a new and challenging position, one that will make best use of my existing skills & experiencesalso further my personal development. Certificates  Microsoft® Certified Solutions Expert MCSE Server Infrastructure.  Microsoft® Certified Solutions Expert MCSE Messaging.  Microsoft® Certified Solutions Expert MCSE Cloud Platform and Infrastructure.  Microsoft® Certified Solutions Expert MCSE Productivity.  VMware® Certified Professional 6 – Datacenter Virtualization VCP6-DC.  VMware® Certified Professional 6 – Network Virtualization VCP6-NV.  VMware® Certified Associate 5 - Data Center Virtualization VCA5-DC.  Backup Academy Certified Professional.  Veeam Certificate of Backup and Replication V7.  Cisco® Certified Network Associate Routing and Switching CCNA Certificate.  Microsoft® Certified Solutions Associate MCSA 2012.  Microsoft® Certified Solutions Associate MCSA 2008.  Microsoft® Certified IT Professional MCITP Enterprise Administrator on Windows Server 2008.  Microsoft® Certified Systems Engineer MCSE 2003.  Microsoft® Certified Systems Administrator MCSA 2003.  Microsoft® Certified Technology Specialist MCTS Microsoft Internet Security and Acceleration (ISA) Server 2006 Configuration.  Microsoft® Certified Technology Specialist MCTS Windows Server 2008 Active Directory Configuration.  Microsoft® Certified Technology Specialist MCTS Windows Server 2008 Applications Infrastructure Configuration.  Microsoft® Certified Technology Specialist MCTS Windows Server 2008 Network Infrastructure Configuration.  Microsoft® Certified Technology Specialist MCTS Windows 7 Configuration.  Microsoft® Certified Professional MCP 2012.  Microsoft® Certified Professional MCP 2003.  CompTIA A+ Ce certificate.  CompTIA Network+ Ce certificate.  Intel® Retail Certified Associate.  Intel® Retail Certified Specialist.  Intel® Retail Certified Professional.  Internal Auditor.  ISO 9001:2008.
  • 2. Work Experience  IT Manager - AksaEgypt Co. Borg El Arab, Alexandria 2009 till now AksaEgypt Co. is an international factory that work in Textile manufacturing in Egypt located in Borg El Arab, Alexandria. Management role of IT dept. at AksaEgypt Co. includes the below responsibilities and duties * Evaluating business needs and system functionality and ensuring that ICT facilities meet business needs. * Designing Datacenter, Network, Desktop, Security and backup solutions that meet business needs. * Planning, Designing, Developing and Implementing the IT dept. Target Plan and its budget, obtaining competitive prices from suppliers, to ensure cost effectiveness. * Designing upgrades planes, calculations of infrastructure contents capacities and installations of new systems. * Follow the SLAs and the emphasis on implementation in the organization. * Follow the KPI of IT Services. * Supervise and follow up the physical security solution implementation for the Datacenter “Access Control-Fire Alarm and Fire Fighting system”. * Supervise and follow up the environment solutions for Datacenter “Cooling System-Power System” * Scheduling updates, security patches and backups of hardware and software systems. * Guaranteeing the smooth running of all systems, starting from Data Center Components to End desktop user systems including anti-virus software, print services and email provision …etc. * Managing Oracle ERP user’s responsibilities, Creating new Oracle ERP users. * Achieving some ERP related tasks like financial period closing, preparation of new periods, open inventories and purchasing periods and shipment orders... etc. * Troubleshoot all kinds of problems related to ICT software and hardware systems in infrastructure. * Ensuring that software licensing laws are adhered to. * Inventory Management. * Providing secure access to the network components and applications for remote users. * Securing data from internal and external attack. * Offering users appropriate support and advice. * Managing crisis situations, which may involve complex technical hardware or software problems. * Monitoring systems, schedule tasks to insure works functionality and stability. * Keeping up to date with the latest technologies and IT skill.  IT Senior System Administrator - MICROLAB SOLUTIONS Saba Basha, Alexandria 2007 to 2009 Microlab Solutions is one of the biggest and oldest IT Services provider companies in Alexandria. I was a senior system administrator at the out sourcing dept. that manage all IT service contracts and lead the IT support team that work with customer in Alexandria and Cairo. My responsibilities and duties as below: - * Planning all contract services and schedule visits and follow up them. * Consulting Turnkey solutions projects. * Managing new project launching and deploying of business customer. * On site survey for new business contract or new IT projects. * Troubleshooting all complex problem related all ICT systems either on site or remotely. * 24/7 Replaying all crisis situation and system failure of business contracts. * Documentation all tasks, implemented solutions, new project plans and designs, turnkey solution designs and on site survey assessment results.  IT System Administrator - Sunset boat Nile St., Giza 2003 to 2007 Sunset boat is a fixed tourist boat with many entertainment facilities. My job role as a system administrator is to maintain all network infrastructure contents including “sales point, access controls, attendance system, security cams, wireless network... etc.” Deploy domain controller infrastructure with most of network services “DNS, DHCP, File Services, Terminal Services...Etc.” and design security templates and deploy group policies. Manage and maintain Datacenter facilities and network components. Report management with infrastructure capacity and upgrades or replacements required. Report management with performance, regular tasks and troubleshooting documentations.
  • 3.  IT Specialist - Nile Pharaohs Nile St., Giza 2002 to 2003 Nile Pharaohs boat is a Nile cruise boat with many entertainment facilities. My job role as a IT Specialist is to support network infrastructure contents including “sales point, access controls, attendance system, security cams, wireless network... etc.” Control and support domain controller infrastructure and most of network services “DNS, DHCP, File Services, Terminal Services...Etc.” and establish new security templates and deploy group policies needed. Maintain and support Datacenter facilities and network components. Report IT dept. head with performance, system capacity and troubleshooting documentations.  IT Specialist - Micro Systems Zamalek, Cairo 2000 to 2002 Micro Systems is IT Services Provider Company located in Zamalek, Cairo. I was one of outsourcing IT support team dept. that work with IT business service contracts customers in all over Egypt. My responsibilities and duties as below: - * Regular maintenance and checkup visits for business facilities sites to maintain IT regulations and system fluency and security rules applied. * Responding to problems of business contracts agents as soon as possible either remotely or on site visit if needed. * Troubleshooting all complex problem related all ICT systems either on site or remotely. * 24/7 replaying all crisis and system failure at customer’s sites. * Documentation all tasks, regular visits, troubleshooting and report to head of IT support dept.  IT Technical Support - El Masria NET Maady, Cairo 1999 to 2000 El Masria NET is an Internet services Provider Company located in Maady, Cairo. I was one of outsourcing IT support team dept. that work to support IT, Internet and network problems at customer’s site or local at main office. My responsibilities and duties as below: - * Fix and maintain internet service to new or existing customers. * Response to problem related network, internet or computers at customer’s side or main office side. * Regular maintenance and checkup for all company IT facilities to keep service up and fluency working. * Troubleshooting all problems related company network. * Documentation all tasks, visits, troubleshooting and report to head of IT support dept.  IT Help Desk - Falcon jet Helwan, Cairo 1997 to 1999 Falcon Jet is a computer supplier company at Helwan, Cairo. It was the professional start of this career for me working in IT team in this company with started and basis tasks like - * Collect and build PC computers hardware. * Setup windows and all needed apps and drivers. * Troubleshoot basic hardware and software problems. * Help and support customers with their new computers they bought from us.
  • 4. Projects VMWare Virtualization Project January 2010 – December 2010 AksaEgypt Co. The projecttarget is to build a Private Cloud using VMware virtualization technology and deploy tiers for new ERP oracle Apps, DB servers,AD DS servers,Exchange servers…etc. Migrate old physical servers to virtual based. The target achieved with below tasks and responsibilities: - * Planning, Designing and calculation capacities and budgets, obtaining competitive prices from suppliers, to ensure cost effectiveness. * Designing the private cloud cluster to avoid single pointof failure design. * Installation ofhardware. * Deploying VMware VSphere ESX hosts,Virtual Center. * Design and create data stores,LUNS and storages connections. * Design and create the Hierarchy of Datacenter,Cluster,Hosts,Templates,VMs, Folders. * Design and create Virtual Networking “VSS, VDS “. * Design and configure High Availability Solutions “DRS,HA, VMotion, SDRS, SVMotion, EVC, Fault Tolerance …etc.”. * Design and configure data protection solutions “VMware VSphere Data Protection Appliance,VMware VSphere Replication Appliance”. * Design and configure data backup and availability solution via Veeam backup and replication. * Design and configure tiers resources for demanded business services servers. * Migrating old physical servers to virtual environmentand deploying new virtual machines. * Operate and monitor cluster performance and troubleshootproblems. Active Directory Domain Services Project January 2010 – December 2010 AksaEgypt Co. This projecttarget to maintain active directory domain services for AksaEgypt infrastructure. The target achieved with below tasks and responsibilities: - * Design infrastructure domain services, calculating capacities and service’s needs. * Implement Active Directory service, create new forest, deploy OU’s, Groups, Users, Users membership and assign delegation for various tasks. * Implement trust between AksaEgypt Forest site and other branches forests. * Implement DNS service, create Zones “main AD integrated zone and secondary zone for other site trusted” and configure additional setting. * Implement DHCP service and configure scopes and scopes setting and parameters. * Implement Group policy objects that meets infrastructure business needs. * Implement PKI service with Tier II design “Stand alone Root CA, 2 Enterprise Subordinate CA” * Implement AD RMS Cluster. * Achieve administrative daily tasks required related AD services and response to requests from clients. * Operate and monitor services performance and troubleshootproblems. Hyper-V Virtualization Project January 2016 – June 2016 AksaEgypt Co. The projecttarget is to build a virtualization cluster using MicrosoftHyper-V Virtualization technologywith failover cluster service. The target achieved with below tasks and responsibilities: - * Planning, Designing and calculation capacities and budgets, obtaining competitive prices from suppliers, to ensure cost effectiveness. * Designing the cluster with no single pointoffailure design. * Installation ofhardware. * Deploying Hyper-V core based hosts, Failover cluster service. * Provide SCSI storage with redundantconnection “multipath”. * Create Cluster,Virtual Switches,hosts, SCSI initiators and target…etc. * Migrating some virtual server from VMware to Hyper-V and deploy new virtual machines with required resources. * Operate and monitor cluster performance and troubleshootproblems.
  • 5. Network infrastructure Project January 2012 – December 2012 AksaEgypt Co. The projecttarget is to upgrade the Passive and Active network infrastructure components to meetnew business applications and service’s needs and design network topologyto maintain infrastructure design and its security. The target achieved with below tasks and responsibilities: - * Planning, Designing and calculation capacities and budgets, obtaining competitive prices from suppliers, to ensure cost effectiveness. * Replace Core switches 10/100 switches with L3 Giga ports at core network. * Upgrade Distribution and Edge network components “Passive and Active” * Design and Configure VLANs, Subnets. * Configure firewall rules. * Maintain network redundancy. * Configure QoS for VoIP services. * Work with passive network components to upgrade cables from Cat5 to Cat6, upgrade end points ports,Patch Panels, Rack Cabinets ...etc. * Design and deploya complete Wireless network coverage for all infrastructure area “Managementand Production Area s" including channels width,numbers, wireless outputpower and wireless security. Cyberoam Firewall UTM January 2012 AksaEgypt Co. The projecttarget is to deploynew Firewall UTM appliance to provide business securityand connection needs. The target achieved with below tasks and responsibilities: - * Planning, Designing and calculation capacities and budgets, obtaining competitive prices from suppliers, to ensure cost effectiveness and choose the best suitable firewall UTM appliance. * Installing Firewall UTM Appliance hardware. * Configure networks and subnets "LAN , WAN , VPN , Guest , DMZ " * Configure WAN high availability with redundantWAN ISP link and configure fail-over policy to keep internetservice always up. * Configure Firewall Rules between all networks and VLANS. * Configure network services like DNS, DHCP...etc. * Configure portforwarding and virtual servers services to provide publishing for services like Exchange OWA, Security CAMS...etc. * Configure and Provide internetclient access policies and rules. * Configure Web contents filtration and Apps filtration policies. * Configure IPsec site-to-site VPN connection to provide VPN connection between companysite and branches sites. * Configure SSL VPN remote connection to provide remote connection for remote users. * Configure Antispam,Antivirus-scanning rules to provide mostand highestsecurityfor mail and web surfing services . * Operating, monitoring and troubleshooting. * Export regular reports aboutbandwidth,usage,productivity of network and securitystatus and introduce to management. WAN Redundant Solution June 2012 AksaEgypt Co. This task target is to maintain high availabilityand redundancyfor WAN connection service of company. The target achieved with below tasks and responsibilities: - * Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers,to ensure cost effectiveness and choose the bestISP services offered in the site location. * I can provide 3 lease lines physical loops with FC connection cables,each line 8 Mb download / 8Mb upl oad with 5 Static IP for each. * I can also provide 3G connection line as extra bonus from ISP. * Configure WAN redundancyand failover policies on Firewall UTM appliance. * Configure domain names,MX records on public DNS.
  • 6. Storage Solution January 2010 - January 2016 AksaEgypt Co. The projecttarget is to provide and maintain storage solutions for all infrastructure business demands and needs. The target achieved with below tasks and responsibilities: - * Study the infrastructure business needs * Plan and Design the storage solutions needed “LUNS,Storage Pools,Raid setup,Volumes,NFS folders,SMB shared folders,FTP folders,Disk sizes ... etc.” * Deploy Sun StorageTek 2540 SAN Storage * Deploy QNAP TS-853U-RP NAS Storage. * Configure RAID, LUNS,Storage Pools,Volumes and Folders. * Configure access authentication,domain integrations. * Configure Homes,Public folders. * Configure FTP folders. * Configure Quota and notifications. * Operate, control and troubleshoot. * Daily administrative tasks check performance repots I/Oreports and capacity reports and introduce to management. Microsoft Exchange Mail Project March 2012 AksaEgypt Co. The projecttarget is to deployMicrosoft Exchange 2010 mail services to maintain business needs. The target achieved with below tasks and responsibilities: - * Design structure ofmail boxes databases ,mail clients,mail clients types , mail topology, mail publish services .. Etc. * Design structure ofExchange server’s services “Mail boxes, Hub transport,CAS” * Deploy Exchange 2010 SP2 servers. * configure mailboxes DB’s,Create mailboxes. * Configure hub transport,send and receive connectors. * Configure CAS. * Configure Firewall rules for SMTP services,OWA, Active Sync and Outlook Any Where publishing. * Configure Anti-Spam and Anti-Virus scanning rules on Firewall UTM for all mail traffics. * ImplementArchives and provide archive folders backup. * Operate and monitor all tasks related Exchange and mail services on the servers side “DAG, Message Tracking Tools, Queue Tools"and at user side “Outlook,OWA, Active Sync on smartphones". Migration from Lotus to Exchange Mail Service March 2012 AksaEgypt Co. The projecttarget is to migrate old mailboxes from Domino Lotus 8.5 to Microsoft Exchange 2010 The target achieved with below tasks and responsibilities: - * Design migration process ofmailboxes from Lotus mail server to Exchange 2010 mail server. * Also consider migrate old archive folders. * Study the tools available to migrate mailboxes DB and choose the one suitable for business needs with ensuring cost effective * Deploy the migration server proxy, plan and schedule the migration for mailboxes to avoid down time during duty hour s. * confirm all old mailboxes migrated successfullywith no missing item . Backup Solutions and Disaster Recovery January 2014 AksaEgypt Co. The projecttarget is to design,plan and deploya backup strategy to secure and maintain all data of infrastructure on all levels considering all scenarios. The target achieved with below tasks and responsibilities: - * Configure and Deployscheduled and regular backup for virtualization environments “VMWare - Hyper-V " Clusters using Veeam Backup and Replication V9 that maintain mostrecentversion ofVMs with many strategies and techniques. * Configure and deploywindows backup service for physical servers “DC and VCenter servers”. * Configure and deploybackup for Oracle ERP DB server with RMAN. * Configure Archive policy for all mailboxclients and configure automatic backup for archives mail folders. * Configure File-historylevel for all desktop local files to keep updated and automatic backup of business documents located on computers disks and users’ profiles. * All Backed up data of above located Backup Storage “Qnap NAS storage"are backed up daily to external storage for disaster recovery options. *Monitor all backup jobs results,regular testthe restore in testenvironmentto insure backup functionality.
  • 7. Kaspersky Business Security Solution June 2016 AksaEgypt Co. The projecttarget is to deploynew security solution to provide security for desktops and servers infrastructure. The target achieved with below tasks and responsibilities: - * Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers,to ensure cost effectiveness and choose the bestbusiness securitysolution thatmeets our requirements. * Design securitystructure,policies,endpoints and administration server. * Deploy and configure KasperskyAdministration server. * Deploy Kasperskyendpoints and Kasperskyagents. * Configure KES policies and agent’s policies. * Configure update,Scan tasks. * Configure exclusions. * Configure alarms and notifications. * Operate and monitor and respond to users requests and alarms. * Export regular reports aboutsecurity status,updates and patches,licenses status and tasks status and introduce to the management. Redundant Power Solution January 2014 – December 2014 AksaEgypt Co. The projecttarget is to provide and maintain redundantpower solution for Datacenter. The target achieved with below tasks and responsibilities: - * Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers,to ensure cost effectiveness and choose the bestpower solution thatmeets business requirements and achieve power redundancywith no single pointof failure. * Design RedundantPower solution for the data center to avoid a single pointoffailure. * The Solution design work to keep always power feed to data center contents with no down time ever in all cases of commercial power failure or one of the 2 power sources failure for technical or maintenance issue. * Regular checkup the system to insure functionality. Security Camera System January 2015 – December 2015 AksaEgypt Co. The projecttarget is to deploynew security camera system to provide monitoring and securityassessments for operation and security dept. The target achieved with below tasks and responsibilities: - * Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers,to ensure cost effectiveness and choose the bestsecurity cameras system thatmeets business requirements. * Design the structure and positions ofsecuritycameras depends on locations and business requirements. * Configure and Fix 16 IP Security cams “HIKVISION " * Configure and Fix HIKVISION NVR DS-7732NI-E4. * Configure network VLAN and QoS needed for IP cams network. * Configure Security cams alarms and notifications. * Configure Recording schedules and conditions and recording storage. * Configure Remote Access for accessing cams from outside office and configure firewall publishing rules to demand this. Upgrade Desktop Infrastructure July 2016 AksaEgypt Co. The projecttarget is to upgrade all desktop OS infrastructure and Desktop MicrosoftOffice to the latest version and maintain the rightOpen volume licenses and licenses distribution method. The target achieved with below tasks and responsibilities: - * Planning,Designing and calculation capacities and budgets,obtaining competitive prices from suppliers, to ensure cost effectiveness and choose the bestlicenses plan and upgrading,migrating method. * Design new desktop structure,requirements,software and specs to meetbusiness needs. * Test all business apps on new desktop OS “Windows 10 Pro V1607 “in a testenvironmentbefore publish to production environment. * Prepare OS image with all business apps needed for each dept. and deploy with WDS. * Backup user’s profiles data. * Deploy new system images to desktops using WDS. * Restore user’s profiles data. * Manage Licensing distribution for new OS and Office.
  • 8. Work Skills The below section shows most technical, work experiences and skills I got and used to work with during my career path.  Microsoft Active Directory Domain Services - Active Directory Domain Controllers ADDC. - Certificate Authority and Public Key infrastructure CA and PKI Implementation. - Active Directory Right ManagementServices ADRMS.  Microsoft Network Services - DNS. - DHCP. - NAP. - Group Policy Management. - WSUS. - WDS. - TerminalServer services. - Print Services. - File Sharing services. - FTP.  Microsoft Exchange Server - Exchange Server 2007, 2010, 2013. - Exchange High Availability with Data Base Availability Group DAG. - Managing and troubleshooting CAS, Hub Transport, Mail boxes roles. - Monitoringand TroubleshootingMail flows, queue andrelatedissues. - Managing Antispam, Quarantines rules. - Managing Archives policies. - Managing GALS, address book policy.  Server Administration - Microsoft Servers “Windows Server 2003, 2008, 2008 R2, 2012, 2012 R2”. - Linux Red Hate. - Solaris 10 and 11.  Desktop Infrastructure design, deployments, manage and configure - Microsoftdesktopinfrastructure “Windows 10, 8.1, 7, XP - Office 2016, 2013, 2010, 2007, 2003”.  Microsoft SQL Administration - Deploying SQL servers. - Managing SQL DB instance, security. - High Availability.  Network Administration - Basic Routing and SwitchingFundamentals, Good hand experience with L2 and L3 networks. - Network Passive and active components. - VLANs and subnets. - IPsec site to site VPN, SSL VPN, L2TP, PPTP. - VoIP, QOS and Network Shaping. - Managing Firewall Rules,Publishing and Forwarding, WebContent FiltrationRules, Applications Filtration Rules, WAF, ACL, Antivirus, IPS. - Mail Gateway, Antispam. - Wireless Management, channels width, numbers, wireless outputpower and wireless security. - Network monitor tools, Event Tracking, Mail notification, Usages Reports. - WAN High Availability, redundancy and Failover. - Switches:Linksys SRW2024, HP V1910, HP V1920.  Enterprise Security - Firewall UTM Appliance:- Cyberoam CR100ia UTM. - Websense WebContent Filtering. - Symantec End Point ManagementSEPM 11 & 12. - McAfee EPO5.1. - Kaspersky End Point Security for BusinessAdministration Server.  Virtualization - VMware vSphere ESX 4.X and 5.X. - Microsoft Hyper-V 2012 R2 server core “Bare Metal”.
  • 9.  Backup and disaster recoverySolutions - Veeam Backup and Replication. - VRanger Pro BackupSolution. - Symantec VERITAS NetBackup. - VMware VSphere Data Protection. - Windows Server Backup. - RMAN oracle DB backup.  HA Solutions - VMware High Availability Solutions “DRS, HA, VMotion, SDRS, Storage VMotion, Fault Tolerance, EVC …etc. - VMware VSphere Replication. - Veeam Replication, - Failover Clustering. - Load balancing “Windows network load balancer WNLB– 3rd part hardware load balancer” - DNS Round Robin. - Exchange Data Base Availability Group DAG. - Designing Schedules for maintenance and updates to avoid downtime.  Storage - SUN StorageTek 2500 SANFC Storage. - Sun StorageTek SL24 Tape Autoloader. - Brocade 300 FC SAN Switches. - Qnap NAS Storage TS-853U-RP. - RAID controllers’ management. - Microsoft Storage Pool. - DAS, NAS, SAN. - FCOE, SCSI, VSAN.  Servers Hardware - Sun Fire X4150, Sun Fire X4250. - HP ProLiant DL380.  Shell Scripting - Microsoft PowerShell. - Shell, Bash scripting.  DBA - Microsoft SQL Administration“Deploying– Managing – HA”.  File Services - Very goodExperience in designing Home andPublic folders. - Share and NTFS permissions. - DAC. - FSRM File Server Resource Management. - SMB, NFS. - DFS replication. - DFS Name Space. - FTP.  Power Solutions for Datacenter and Infrastructure - Power Redundant Solutiondesign and implementation. - APC UPS Silcon DP320E 20KVA, Smart-UPS RT 8000 XL 8KVA. - APC ATS Automatic Transfer Switch AP 7724. - Deep Sea Electronics ATS. - Honda Generator.  Security & Access control systems - IP Camera, NVR“HikVision”. - Attendance machines, Access doors control. - Fire Alarm Systems.  Printing Services - Xerox work center 5675. - HP Pro400, HP M127fw, HP M1536. - Network Printers and Scanners “LAN, Wireless” - Fax, InternetFax, Fax server. - Network Scan, Scan to home folders, Scan to mailbox. - Microsoft PrintServer.
  • 10. Additional skills  Excellent management skills.  Excellent time management skills.  Excellent solve problem skills, very organized and creative mind.  Excellent communication skills with deferent cultures and nationalities team work crew.  Excellent capacity management, inventory management and cost effective management.  Fast learning and very remarkable.  Highly active person, like physical activities.  Highly reliable person, achieving tasks in time and taking care of my duties and responsibilities 24/7.  Able to perform under pressure.  Able to work unsupervised or in a team environment. Academic Educations  High school graduation from Talented School - Ain Shams, Cairo, Egypt. 1996 - 1999 One of only three schools in the world with the same type & under consideration of UNESCO, Year: 2000, Degree: 95.5%.  Computer Science Faculty - Universityof People, USA. 2016 – Expected 2019 It is an online university for talented students from whole worlds, I am on the track of Computer Science, Semester 3, and I will get the bachelor of computer science after completing the 12 semester. Courses and Training  VMware: EVO: RAIL Fundamentals.  VMware: Software-Defined Data Center (SDDC) – Overview.  VMware: Data Center Virtualization Fundamentals [V6].  VMware vSphere: What's New [V6] Fundamentals.  VMware Network Virtualization Fundamentals 2016.  Up and Running with VMware vSphere 6.  Administer and Manage VMware vSphere Resources.  Understanding Active Directory.  Windows Server 2012 R2 Implementing a Basic PKI.  Plan and Design Skype for Business 2015.  Configure and Maintain Skype for Business 2015.  Veeam Backup and Replication V7.  Backup Academy Professional.  Microsoft System Administrator 2003.  Microsoft System Engineer 2003.  Network Fundamentals.  Intel® Retail Professional.  Introduction to Oracle SQL.  Internal Auditor.  ISO9001:2008. Languages Arabic: Mother tongue. English: Excellent. Hobbies  Reading books in all kinds of human knowledge.  Travelling everywhere and see places I have never seen before.  Sports…I am sportive one from my childhood and I love all gymnastic games.
  • 11. Personal data Date of birth: 30th November 1981. Nationality: Egyptian. Marital status: Married. Military Status: Final exempt. Passport: Valid Driving License: Yes. Car: Available. Existing Address: Alexandria, Egypt. Alternative Address: Cairo, Egypt Contacts M: +201143326055 M: +201003356802 T: +2035400841 E: ledogym@gmail.com E: ledogym@hotmail.com References LinkedIn Profile My Certificates Acclaim Microsoft Transcript ID (920066),Access Code (waled12345) VMware Transcript Cisco Transcript Cisco Authorization Code (OhJgbKAe) CompTIA Transcript Intel Retail Certification Registry