The document discusses the organizational culture at IBM, describing characteristics such as treating all employees equally, hiring employees for life, encouraging education and promotion from within. It also outlines some of IBM's fundamental principles established by Thomas Watson, and how the company has adapted its culture over time to remain competitive in a changing market.

2. Assigned by:-
Mr. Dharmendra Singh
Presented by:-
Sujay
Ilesh
Bazila
Priya
Navjot

3. •Organizational Culture is a set of values, beliefs, norms, attitudes
and habits which govern the behaviour of a group of people,
contribute to the unique social and psychological environment of
the organisation and foster a feeling of community among the
organization members.
•It is based on shared attitudes, beliefs, customs, and written and
unwritten rules that have been developed over time and are
considered valid.

4. International Business Machines(IBM) is an American multinational technology
consulting corporation, with headquarters in Armonk, New York. IBM
markets computer hardware, middleware and software, and offers infrastructure,
and consulting services in areas ranging from mainframe computers to
company originated in 1911 as the computing- tabulating-Recording company
merger of the Tabulating Machine Company and Computing Scale Company.
Founded: Endicott,NewYork,U.S.
(June 16, 1911; 104 years ago)
Founder: Charles Ranlett Flint
Headquarters: Armonk, New York, U.S.A.

5.  Organizations that have a strong culture are more likely to be
successful than those that do not have a culture.
 Provides guidelines for its policies and practices.
 Establishes rules that specify how people should behave in the
organization.
 Makes people feel that they are part of a team.
 Encourages open communication.
 Emphasis on profit sharing and quality.
 Blurs distinction in ranks.

6.  It is distinctive.
 It is based on certain norms.
 It promotes dominant and stable
values.
 It leads to common behavioural
aspects.
 It shapes philosophy and rules.
 Its strength varies.

8. It refers to the process that helps new employees adapt to the organisation’s
culture.
 Ways of Organisational Socialization
 Company Newsletters
 Manuals
 Handbooks
 Orientation and Training

9. ORGANIZATIONALCULTUREATIBM
• Treating all employees equals in an organization.
• Employees are hired for life. No one will lose his/her job unless and until
he/she fails to meet clear standards or violates the ethics code.
• There is no distinction between white , blue and pink collar workers.
• All employees are encouraged to continue their education and prepare
themselves for promotion.
• All the new employees undergo up to 9 months of training and prepare
themselves for job.
• Middle and upper level positions are filled by existing IBM employees.
• Tradition of open door at highest level. Attention is paid to employee
suggestions and are rewarded.

10. Cont...
• IBM introduce a suggestion program reward ideas that reduce cost and improve
product or quality control.
• Top management monitors employees morale through questionnaires and round
table discussions at all levels.
• Managers reward employees when they establish the goal and achieve that goal.
• In IBM managers are having small teams because of this they are able to give
personal attention towards their sub-ordinates.

11. • Every organization has it fundamental principle's. So IBM has
three fundamental principles:-
1. Respect every individuals working in the company.
2. Every member should strive for excellence.
3. IBM should provide the best service.
The fundamental principles were founded by Thomas Watson

12. In this developing market IBM have also changed the
culture of the organization. As it is important to exist
and compete in the market they have to adopt
changes in their organization.
•Buying into other existing companies by forming IBU’s.
•The company has also moved towards
decentralization, giving individual more autonomy
without relinquishing its founders basic philosophy.
•Using open architecture so other companies could
provide software and compatible equipments.

13. ProblemsandSolutions
 All middle and upper level positions are filled by existing
IBM employees.
Key positions should also be filled by people from
outside the organisation to create competition.
 If representatives lose an account, the original sales
commission is deducted from their salary.
Rather than deducting their salary and demotivating
them, managers should look into the matter and find a
solution to it.

14.  Wikipedia (https://en.wikipedia.org/wiki/IBM)
 Business Dictionary
(http://www.businessdictionary.com/definition/organizational-
culture.html)
 Study.com (http://study.com/academy/lesson/what-is-organizational-
culture-definition-characteristics.html)
 Principles of Management Concepts and Cases – Rajeesh Vishwanathan