Dokumen tersebut membahas tentang pentingnya belajar seumur hidup dan beradaptasi dengan perubahan, serta karakteristik kepemimpinan yang efektif seperti memotivasi orang lain, mendengarkan dengan baik, memberikan umpan balik yang membangun, dan melibatkan orang lain dalam pengambilan keputusan.
Persekitaran Maklum Balas dan Motivasi Kerja Pemimpin Pertengahan dalam Organ...Universiti Sains Malaysia
Kajian tinjauan ini bertujuan untuk mengenal pasti tahap amalan persekitaran maklum balas dan motivasi kerja dalam kalangan pemimpin pertengahan sekolah. Secara khususnya objektif kajian ini adalah untuk menentukan sama ada terdapat perbezaan signifikan antara persekitaran maklum balas dan motivasi kerja dengan kumpulan jantina dalam kajian ini. Seterusnya, kajian ini juga ingin mengenal pasti sama ada terdapat hubungan antara persekitaran maklum balas dan motivasi kerja. Dalam kajian ini, sebanyak 63 orang Ketua Panitia daripada lima belas buah sekolah menengah di daerah Kinta Selatan telah mengambil bahagian. Data bagi kajian tinjauan ini diperoleh melalui soal selidik yang telah diadaptasi daripada pengkaji-pengkaji lepas. Analisis deskriptif dilakukan dengan menggunakan statistik kekerapan dan sisihan piawai. Manakala analisis inferensi telah dijalankan dengan menggunakan ujian korelasi Spearman dan ujian Mann-Whitney U. Dapatan telah menunjukkan tahap amalan persekitaran maklum balas dan motivasi kerja berada pada tahap yang tinggi. Selain itu, hasil kajian turut menunjukkan persekitaran maklum balas mempunyai hubungan signifikan dan positif dengan motivasi kerja. Sehubungan itu, dapatan kajian menunjukkan tidak terdapat perbezaan signifikan bagi persekitaran maklum balas dan motivasi kerja dengan kumpulan jantina. Dari segi implikasinya, pemimpin sekolah dalam organisasi pendidikan harus meningkatkan kepakaran, pengetahuan, dan kredibilitinya dalam memberi maklum balas membina dan konsisten untuk mencorak dan meningkatkan efikasi kendiri dalam kalangan pengikutnya. Penjanaan maklum balas yang dilihat berguna dan membantu perlu ditekankan dalam persekitaran kerja oleh pemimpin sekolah agar dapat meningkatkan motivasi pemimpin pertengahan sekolah dalam mencapai sasaran yang ditetapkan.
Persekitaran Maklum Balas dan Motivasi Kerja Pemimpin Pertengahan dalam Organ...Universiti Sains Malaysia
Kajian tinjauan ini bertujuan untuk mengenal pasti tahap amalan persekitaran maklum balas dan motivasi kerja dalam kalangan pemimpin pertengahan sekolah. Secara khususnya objektif kajian ini adalah untuk menentukan sama ada terdapat perbezaan signifikan antara persekitaran maklum balas dan motivasi kerja dengan kumpulan jantina dalam kajian ini. Seterusnya, kajian ini juga ingin mengenal pasti sama ada terdapat hubungan antara persekitaran maklum balas dan motivasi kerja. Dalam kajian ini, sebanyak 63 orang Ketua Panitia daripada lima belas buah sekolah menengah di daerah Kinta Selatan telah mengambil bahagian. Data bagi kajian tinjauan ini diperoleh melalui soal selidik yang telah diadaptasi daripada pengkaji-pengkaji lepas. Analisis deskriptif dilakukan dengan menggunakan statistik kekerapan dan sisihan piawai. Manakala analisis inferensi telah dijalankan dengan menggunakan ujian korelasi Spearman dan ujian Mann-Whitney U. Dapatan telah menunjukkan tahap amalan persekitaran maklum balas dan motivasi kerja berada pada tahap yang tinggi. Selain itu, hasil kajian turut menunjukkan persekitaran maklum balas mempunyai hubungan signifikan dan positif dengan motivasi kerja. Sehubungan itu, dapatan kajian menunjukkan tidak terdapat perbezaan signifikan bagi persekitaran maklum balas dan motivasi kerja dengan kumpulan jantina. Dari segi implikasinya, pemimpin sekolah dalam organisasi pendidikan harus meningkatkan kepakaran, pengetahuan, dan kredibilitinya dalam memberi maklum balas membina dan konsisten untuk mencorak dan meningkatkan efikasi kendiri dalam kalangan pengikutnya. Penjanaan maklum balas yang dilihat berguna dan membantu perlu ditekankan dalam persekitaran kerja oleh pemimpin sekolah agar dapat meningkatkan motivasi pemimpin pertengahan sekolah dalam mencapai sasaran yang ditetapkan.
Story of The Soldier Son Portrait who died to save othersTimothy Wooi
This is a great story of the Soldier Son Portrait.
A wealthy man and his son loved to collect rare works of art. They had everything in their collection, from Picasso to Raphael. They would often sit together and admire the great works of art. When the Vietnam conflict broke out, the son went to war. He was very courageous and died in battle while rescuing another soldier.
The father was notified and grieved deeply for his only son. About a month later, just before Christmas, There was a knock at the door.,,,,,,,,,,,......
MV Thailand Leadership Training 2023.pptTimothy Wooi
Servant Leadership Training, preparing Leaders to lead and serve God with a heart anchored on 12 key principles of Servant Leadership starting with the 12th key principles of Calling & Nurturing the Spirit.
Introduction to 21st Century Leadership & Change Management, Features of Innovative, Traits & Styles of Leadership
Servant Leadership Styles-The best way to Lead.
- How to become a Servant Leader
- 10 Principles of Servant Leadership
3. Faith Walk Leadership ‘Heart of a Leader’ (Ken Blanchard) building Relationship, Collaboration and Trust.
SEAIETI Online Educational Administration Practices with TQMTimothy Wooi
THEME:
Turning Great Teachers to Great Administrators with ‘TQM’
Course Content
Session1. Soft TQM
Quality Assurance and managing
Organizational Change
TQM and its Application in
School settings
Session2. Hard TQM
Tools and Techniques for Total
Quality Management
Steps in TQM Implementation
building the Dream School
Advanced Standards for Quality School Systems
Introducing ISO 9001 International Quality Assurance and Lean Six Sigma
Profesionalism in efficient customer serviceTimothy Wooi
Course Objectives:
To be exposed to the importance of Professionalism for excellent customer service in the digital era.
To benchmark excellent professional customer service attitude as the foundation of an excellent customer service strategy making lasting first impression to significantly impact business success.
To understand the definition and the importance of customer service quality, strategies and skills and to apply them in providing an excellent customer service with professionalism.
To understand the Principles of an efficient customer service skills with 21 examples to develop from.
Innovative Leadership in Education for the New Normal Timothy Wooi
Objective
To introduce Educators to the Concepts and Features of Innovative Leadership, preparation and effective practices.
Preparing Educators with Innovative Leadership characteristic and features applicable to practice, making a difference in School Improvement.
Developing successful Principals and Leaders to lead school with Innovative Leadership styles, building Relationship, Collaboration and Trust.
Leadership and the teaching and learning culture in the new normalTimothy Wooi
Session 1
Leadership for non Teaching Personnel to support Education in the Teaching and Learning culture in the New Normal.
Leadership Styles in the New Normal
1. Servant Leadership,
2. Transactional Leadership,
3. Emotional Leadership &
4. Transformational Leadership
Session 2
Introduction to Innovation & Innovation Leadership.
Innovation Leadership & Skills in the New Normal
Leading innovation practice in the New Normal
Introduction
Leadership of non Teaching staff in the School System and the Teaching and Learning culture in the New Normal are crucial and plays an important role to support the Educational Organization.
It explores organizational theories, models of theories, models of leadership & management, and personal & organizational change.
It bridges the theories to practical applications to support the Educational settings.
Communication & Interpersonal Skills at Multi Cultural WorkplaceTimothy Wooi
Course Objective
To set clear guidelines for effective communication and to consider the role of good interpersonal skills in the multicultural workplace by understanding:
different behavioral styles and learn to modify your behavior to achieve best results
how to stay present 'in the moment', 'listen for intent', and influence your listener positively
how to give and receive constructive feedback as a way to build better relationships
To demonstrate assertive behavior
how to communicate effectively when the stakes are high and you need to neutralize arguments effectively
To create individual action plans for ongoing personal development by making use of all of the above skills to ensure effective teamwork
Course Content
Interpersonal Skills
Introduction (Interaction & Person)
Importance of Interpersonal Skills
Communication in Interpersonal Skills
Tools in Interpersonal Skills
Verbal communication
Non-verbal communication
Listening skills
Negotiation
Problem-solving
Decision-making
Assertiveness
Emotional Quotion (EQ) with Interpersonal Skills
Integrating EQ to Interpersonal Skills to perform better at your workplace.
How can you develop your EQ skills to perform better at your workplace position?
Interpersonal Skills Workshop
Applying EQ to Address Your Workplace Challenges
The Seven Habits of Highly Effective People by Steven CoveyTimothy Wooi
Course Objective
Today more than ever we need to improve life and work
effectiveness. They represent a proven process of personal and interpersonal growth that can have an immediate and lasting impact.
The purpose of The 7 Habits of Highly Effective People ® is to help you lead your life in a truly effective way and thus, your organization to achieve greater productivity, improved communication, strengthened relationships, increased influence, and laser-like focus on critical priorities.
Contents
The 7 Habits
Independence
1- Be proactive
2- Begin with the end in mind
3- First things first
4- Think win-win
5- Seek first to understand, then
to be understood
6- Synergize
Continual improvement
7- Sharpen the Saw; Growth
Digital Workplace Leadership 3 sessionsTimothy Wooi
This is 3 Session course of Digital Leadership At Workplace with topics and sub topics as below.
Session 1
Digital Workplace Leadership
1. Introduction to Leadership in the Digital Age
2. Digital Workplace and its definition
3. Common misconceptions about Digital Workplace platform
4. Why do Organizations need a Digital Workplace
5. Improve employee experience by Digitally Transforming Your Workplace
6. The Future of Work Is the Digital Workplace
7. The 5 Pillars of a Digital Workplace Strategy
Session 2
5 Key Characteristics of Digital Leaders
1. Inspires others
2. Leverages technology
3. Encourages collaboration
4. Drives innovation
5. Manages risk
Session 3
Today's Top 8 Digital Leadership Skills
1. Digital Literacy
2. Digital Vision
3. Advocacy
4. Presence
5. Communication
6. Adaptability
7. Self-Awareness
8. Cultural Awareness
Kaizen in Education
In Education, the purpose of Kaizen should be very clearly stated and aligned with the strategic direction of the Educational Institution. Strategy must be a reflection of ‘customer value’ (value to student) as monitored through simplicity, quality, speed, cost, motivation, and growth measurements.
Introduction to Kaizen
Concept & Origin of Lean & Kaizen from Toyota Production System (TPS) and purpose of Kaizen.
The creation of a Kaizen Culture.
The Five Principles of Kaizen. (The Seven Steps Improvement Process)
4. Kaizen in Education.
5. Purpose of Kaizen & the strategic application in the Educational
Institution.
6. How to introduce Kaizen Principles in Education.
7. Kaizen in Teaching & Learning
Touraride Penang Downing Street to London Downing StreetTimothy Wooi
An Ultimate journey to ride to London started when Mr BK Lim who wanted to full fill his dream of a lifetime ie 'To ride to London Downing Street from Downing Street, Penang on just a small cc Bike. A couple heard of this and was interested to tag along. Mr BK Lim then invited 1 Biker and myself for a planning meeting at Touratech. Later another Biker called 2 more of his close friend to join and tag along with Mr BK Lim too. The group grew from 8 to 9 with a very elderly Biker joining to support Mr BK Lim.
During the ride, three Bikers (the Biker and his 2 close friend) would normally move on together on their own and would only join the team as when necessary.
At New Delhi before leaving AJANTA Hotel, Mr Lim briefed every on his engagement of a local Biker to guide everyone safely out of New Delhi till NH1 highway. Mr Lim asked a firm question of 'Are you all still with the team?', no one replied however after all of us reached the NH1 highway safely. Upon reaching the NH1 Highway,the couple and the 3 Bikers separate from the team riding off on their own ahead of us. The 4 member Team that is with Mr BK Lim as the Capt then continue the ride till Down Street London in full support of One for all and all for One.
Disruptive Pandemic School Leadership Management ShiftTimothy Wooi
COURSE CONTENT
Session 1.
1.Three ways the Covid19 Pandemic could reshape Education
Three trends that could hint future transformations:
i. Education - nudged and pushed to change leading to surprising innovations. The coronavirus pandemic has changed how millions around the globe are educated.
ii. Public-private educational partnerships could grow in importance New solutions for education bringing much needed innovation.
iii. Widening the Digital Divide The digital divide with new shifts in education approaches to widen equality gaps.
Session 2.
3. Transforming teaching-learning process from a teaching culture to a leaning culture i. What is school culture and how does it impact on learning?
Activity 1: Identifying examples of positive school culture
ii Styles of school leadership (Case Study 1: Four school leaders with different styles)
Activity 2: Leadership Styles
Activity 3: The role of leadership in determining school culture
iii Identifying and analyzing the culture in your school
Activity 4: Gathering evidence of the current school culture
Activity 5: Working with the team to identify areas for team improvement
iv. Developing a positive shared culture
Activity 6: Engaging with Stake Holders
Activity 7:Team review of your finding so far
Activity 8: Plan of action
Waste Management & Recycle based on the 3R'sTimothy Wooi
Contents
1. Introduction of Waste Management (WM)
2. Integrated solid waste management (SWM) – Problems and issues
3. Government initiatives and milestones
4. Management strategies
5.Waste minimization in Malaysia
6. Barriers to 3R implementation
7. Tips for effective practice of 3R’s
8. Conclusion
INTERNATIONAL TRAINNG on Innovation in EducationTimothy Wooi
Course Content:
Innovation in Education
Concepts & Impact of Innovation in Education,
Why Innovation in Education
Innovation in various Educational System & Era.
21st Century Shift in Education
Teaching and Learning for 21st Century Skills and Literacy
21st Century Skills (The 7 C’s)
Innovative Teaching Strategies In The Classroom (8 Strategies to Embrace)
Innovative Ideas in School
New Trends in Teaching Innovation - 10 Ways
Helping Students learn New Skills through Innovation
Making Skills as important as Knowledge
Forming Teams – Using Thinking & Creative Tools
Introduction
Implication of IR4.0 to Teaching covers the 4th Industrial Revolution (IR4.0), the Emerging Technologies, the types of Skills required for IR4.0 and…
…The role of the Education Sector in response & preparation to teach Students for future changes in skills and work.
Contents:
1. Industry 4.0, & the Emerging Technologies
2. Students Have Technology-
Driven Expectations
3. Type of Skills needed for IR4.0
4. Education Is Getting Personal
5. IoT Is Taking Over
6. Role of the Education Sector in
response & preparation for IR4.0
The eight-discipline (8D) Approach to Problem-Solving is a systematic approach to problem-solving & documenting of results, developed by Ford Motor Co. It is an essential step to process improvement.
The 8D method provides you with an in-depth understanding of analyzing problems to identify the root causes.
This workshop provides you with a working knowledge of 8D effective root cause analysis and tools to address non conformity.
It will strengthen your understanding on;
what is 8D,
why Apply 8D,
when to Apply 8D &
how to Apply 8D at work.
‘Service Excellence at Workplace and organizations’ is a management strategy for success towards excellence with total customer satisfaction.
Discover how these organizations achieved workplace excellence and put these strategies and best practices into action within your organization.
My Teacher Shamed me when I could not readTimothy Wooi
Anthony Hamilton, a writer who lives in Hayward, California.
He is the author of several books, including;
The Autobiography of ‘Strong Child and Shattered Lives’.
1. Apabila anda berhenti belajar, anda
berhenti membesar
PERUBAHAN adalah
satu-satunya yang
berterusan pada abad ke-
21 hari ini.
Anda lebih bijak untuk
membuat pembelajaran
keutamaan dan sentiasa
berusaha untuk
menyesuaikan diri
dengan keadaan baru
1
2. Kepimpinan
-‘proses pengaruh sosial untuk mendapatkan pertolongan
dan sokongan orang lain untuk mencapai satu tugas yang
sama'.
Peminpin baik- dibentuk bukan dilahirkan.
Pemimpin berkesan- berazam dan tekad melalui
proses pengajian sendiri yang tidak berakhir,
pendidikan, latihan, dan pengalaman.
Untuk memberi inspirasi kepada pekerja ke tahap
lebih tinggi dalam kerja berpasukan, anda mesti: -
-Jadi,
Tahu, dan,
Lakukan.
Ini diperolehi melalui kerja keras berterusan dan
belajar. Pemimpin yang baik terus meningkatkan
kemahiran kepimpinan mereka; mereka TIDAK
berehat dengan kejayaan mereka.
2
3. Sifat-sifat Kepimpinan
Jadi Tahu Lakukan
setia kepada
organisasi
bertanggung
jawab
profesional
yang memiliki
sifat-sifat
watak baik
diri
sendiri pemberian
hala tuju
sifat
manusia
tugas
anda
organisasi
anda
pelaksanaan
motivasi
4. Pengawasan
-pengurusan dengan berhati-hati dan bertanggung
jawab pada sesuatu yang diamanahkan untuk
dijaga.
Pengawasan
melibatkan
pelaksanaan,
menyelia, atau
menguruskan
aset yang
diamanahkan.
5. Kepimpinan adalah Pengawasan
• Maklum balas adalah sarapan Wira
Memberi maklum balas
adalah strategi yang
berkesan dan paling kos
efektif untuk meningkatkan
prestasi dan memupuk
kepuasan. Ia boleh
dilakukan dengan cepat.
Kos apa-apa, dan ia ca
berpaling orang di seluruh
cepat.
6. • Jika Tuhan mahu kita bercakap lebih daripada
mendengar, dia akan memberikan kita dua mulut
dan bukannya dua telinga.
Apabila anda tanya orang
ramai tentang pemimpin yang
terbaik mereka pernah ada, satu
kualiti sentiasa disebut. -
Mereka adalah pendengar yang
baik.
Uji kuasa mendengar dengan
mengambil masa untuk dengar
dan memberi tumpuan kepada
orang
6
Kepimpinan adalah Pengawasan
7. Kepimpinan adalah Pengawasan
Kepimpinan bukanlah sesuatu yang anda lakukan
pada orang tetapi sesuatu yang anda lakukan
dengan orang
Apabila anda berkongsi strategi
kepimpinan anda, mereka memahami
apa yang ada di dalam fikiran anda dan
juga boleh memberikan maklum balas
membantu.
Pemimpin-pemimpin hamba mahu
benar maklum balas kerana mereka
ingin tahu sama ada interaksi mereka
itu berguna dan berkesan.
Jadi jangan lakukan kepimpinan pada
orang, tetapi lakukan dengan mereka.
8. Kepimpinan adalah Pengawasan
Pemimpin yang berkesan akan
menjadikan keutamaannya untuk
membantu orang menghasilkan
keputusan baik dalam dua cara.
1) Pastikan mereka tahu apa
matlamat mereka.
2) Lakukan segala yang mungkin
untuk menyokong, menggalakkan
dan membimbing mereka untuk
mencapai matlamat
8
• Orang yang menghasilkan keputusan
yang baik merasa baik bagi diri mereka
9. Kepimpinan adalah Pengawasan
• Jika anda mahu orang anda bertanggung jawab,
bertindak segera terhadap keperluan mereka
Orang melihat kepada pemimpin-pemimpin
9
untuk hala tuju.
Tetapi apabila matlamat jelas,
peranan anda berubah daripada
'bertanggung jawab' kepada
‘bertindak segera' bekerja dengan
mereka dan bukan meminta mereka
bekerja untuk anda.
‘Tindak segera’ anda dan menepati keperluan mereka membebaskan
mereka untuk bertanggung jawab melakukan dan menghasilkan kerja
yang berkualiti tinggi
10. • Jalani Percakapan anda
Pemimpin yang bercakap untuk
menperutamakan orangnya tetapi
tidak berbuat demikian, adalah jauh
lebih senang untuk diadili keras
oleh orang-orangnya.
Adalah sangat penting untuk
Pemimpin dan kepimpinan mereka
untuk “Jalani Percakapan“
Pemimpin perlu membuat setiap
usaha untuk mejadi teladan atau
‘contoh hidup’ nilai sistem mereka.
10
Kepimpinan adalah Pengawasan
11. • Rasia membangunkan orang adalah menangkap
mereka melakukan sesuatu yang betul
Menangkap orang yang
melakukan perkara yang
betul adalah peralatan
berkuasa dalam kepimpinan.
Malangnya, kebanyakan
orang mempunyai
Kepintaran untuk
menangkap orang yang
melakukan kesalahan!
11
Kepimpinan adalah Pengawasan
12. • Puji Kemajuan, ia adalah Sasaran bergerak!
Apabila kelakuan yang baik
diikuti dengan sesuatu yang
positif, orang secara semula jadi
ingin terus dalam tingkah laku
itu.
Jangan tunggu sehingga
tingkah laku depan anda itu
betul-betul baik untuk bertindak
balas positif. Jika tidak, anda
mungkin menunggu selama-lamanya.
12
Kepimpinan adalah Pengawasan
13. • Semua prestasi yang baik bermula
dengan matlamat yang jelas.
Satu cara penting untuk memberi
motivasi kepada orang anda adalah
memastikan mereka tahu di mana
mereka pergi.
Apabila matlamat setiap orang itu
jelas dan dia tahu apakah prestasi
yang diharapkan itu kelihatan, ini
membolihkan mereka fokus dengan
jelas untuk meletakkan mereka di
jalan menjadi pencapai berprestasi
tinggi.
13
Hati seorang Pemimpin
14. • Jangan sekali-kali menghukum
seorang yang baru belajar
Apabila seorang pelajar membuat
kesilapan, pastikan bahawa dia tahu serta-merta
bahawa kelakuan itu adalah tidak
betul.
Letakkan kesilapan itu pada diri kamu
sendiri dengan berkata,
"Maaf, saya tidak menjelaskan dengan
betul." Kemudian dengan kesabaran kaji
semula kesilapan itu. Jika boleh, tunjukkan
apakah yang baik kelihatan seperti.
Perhatikan tingkah laku baru Pelajar itu
dengan harapan menangkap dia melakukan
sesuatu yang baik ,kemudian memujinya.
14
Hati seorang Pemimpin
15. Hati seorang Pemimpin
• Bertanggung jawab untuk menjayakan
perhubungan.
Soalan yang anda perlu tanya diri
sendiri, mengenai hubungan cinta
anda, hubungan dengan anak-anak,
bos anda, rakan sekerja dan rakan-rakan
15
anda.
Mahukah hubungan ini berjaya?
Jika ya, maka anda perlu mengambil
tanggung jawab peribadi untuk
membuat ia berfungsi.
Dan melupakan perkataan "cuba."
Cuba hanya cara yang ‘bising’
daripada Tidak melakukan sesuatu.
16. • Kasih sayang adalah dapat mengatakan
’Saya minta maaf’
Ibu saya selalu berkata, '' Ada dua
perkataan yang orang tidak gunakan
dengan cukup yang boleh mengubah
dunia:
"Terima kasih’’ dan "Saya minta
maaf".
Jika sebagai pemimpin anda boleh
meninggalkan yang anda betul dan
belajar meminta maaf atas kesilapan
anda, organisasi anda akan menjadi
tempat lebih baik bagi orang-orang
untuk bekerja. Terima kasih ibu !.
16
Hati seorang Pemimpin
17. • Tiada seorang antara kita sepintar
kesemua kita
Petikan ini telah menjadi asas
untuk membimbing pasukan
pembangunan dalam organisasi.
Apabila saya melihat kebenaran
kenyataan ini, ia membuatkan saya
sedar bahawa saya tidak perlu jadi
hanya orang yang pintar dalam
kumpulan ini.
17
Kuasa Perkongsian
Malah, mengakui kelemahan saya, membolehkan saya untuk meminta
bantuan. Saya yakin bahawa apa-apa masalah boleh diselesaikan jika
kita melibatkan kesemua sumber-sumber di sekeliling kita.
18. • Komunikasi yang benar berlaku
apabila orang berasa selamat.
Carilah jalan untuk meyakinkan
orang bahawa anda melihat
mereka semua sebagai
pemenang atau pemenang yang
berpotensi dan anda tidak
bermaksud membahayakan
mereka.
Apabila anda lakukannya, anda
akan mendapati bahawa
komunikasi anda amat
dipertingkatkan
18
Kuasa Perkongsian
19. • Jika anda ingin tahu mengapa orang anda
tidak mencapai, intiplah pada cermin dan lihat.
Menurut Peter Prinsip, orang-orang dalam
organisasi cenderung untuk naik ke tahap
ketidakcekapan. Dalam erti kata lain, mereka
terus mendapat kenaikkan pangkat sehingga
mereka gagal.
Pemimpin yang baik adalah komited untuk
membantu orang mereka menang. Apabila
seseorang gagal, mereka bertanggung jawab
atas kegagalan itu.
19
Kuasa Perkongsian
Tugas utama seorang pemimpin adalah untuk membantu orang-orangnya
berjaya dalam mencapai matlamat mereka dan menang.
20. Keputusan yang menentukan Destiny
• Pemikiran yang baik dalam kepala tetapi tidak
dilaksanakan bermaksud "mencangkung”
3 sambutan orang boleh menerima
mengenai prestasi mereka
-positive
-negative
-tiada sambutan
Hanya satu sambutan, cenderung untuk
meningkatkan prestasi - Positif
Seseorang yang melakukan sesuatu
yang betul dan mendapat sambutan
yang positif kemungkinan besar akan
berterusan.
20
21. Keputusan yang menentukan Destiny
• Kadang-kadang apabila nombor kelihatan
betul, keputusan itu masih salah.
Ini lebih dari sekadar mengira pilihan
mana yang paling mendatangkan wang.
Ia memerlukan 3 langkah pendekatan.
1. Mengumpulkan Maklumat
2. Kerja bersama-sama untuk soalan
tepat bagi penyelesaian terbaik.
3. Duduk senyap-senyap selama 10
minit untuk jawapan di alir masuk
mendengar.
Cara-cara kreatif seperti ini boleh
mendapatkan perkara dalam perspektif,
dan bukan terus didorong hanya dengan
garis bawah.
21
Editor's Notes
CHANGE is the only constant in today’s 21st Century.
You would be wise to make learning a top priority and constantly strive to adapt to new circumstances
Effective leader- desire and willpower through a never ending process of self-study, education, training, and experience (Jago, 1982).
To inspire your workers into higher levels of teamwork, you must:-
-be,
Know, and,
do.
These are acquired through continual hard work and study. Good leaders continually improve their leadership skills; they are NOT resting on their laurels.
Attributes of Leadership Be Know & Do
Be-Loyal to organisation
“The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.”
“The difference manifests itself in the care taken by the servant-first to make sure that other people’s highest priority needs are being served. The best test, and difficult to administer, is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society? Will they benefit or at least not be further deprived?“
Providing feedback is the most cost- effective strategy for improving performance and instilling satisfaction. It can be done quickly.
It cost nothing, and it ca turn people around fast.
When you ask people about the best leaders they ever had, one quality is always mentioned. -- they are good listeners.
Test the power of listening by taking time to listen and focus on others
When you share your leadership strategy, they understand what you have in mind and can also give you helpful feedback.
True servant leaders want feedback because they want to know whether their interactions with are helpful and effective.
So don’t do leadership to people, do it with them.
An effective leader will make it a priority to help his or her people produce good results in two ways.
1) Make sure they know what their goals are.
2) Do everything possible to support ,encourage and coach them to accomplish those goals
People look to leaders for direction.
But once goals are clear, the pyramid should be turned upside down.
Your role changes from being ‘responsible’ to being ‘responsive’ working with your people rather than having them work for you.
You being responsive sets them free to be responsible(able to respond) to high quality work as you respond to their needs and support them for getting the job done
A Leader that talks about putting the people first, for example, but fails to do so, is far more likely to be judged harshly by its people and Customers a like. This means that it is vital for organizations and their leadership to “walk their talk.” They must make every effort to become living symbols of their organization’s value system.
Catching people doing things right is a powerful tool in leadership.
Unfortunately, most people have a genius for catching people doing things wrong!
When a good performance is followed by something positive, people naturally want to continue in that behavior. Do not wait until for exactly right behavior before you respond positively. Otherwise you might wait forever.
An important way to motivate your people is to make sure they know where they are going. See that each person’s goals are clearly defined and that he or she knows what good performance looks like. This will give them a clear focus for their energy and put them on the road to becoming high-performing, empowered producers.
When a learner makes a mistake, be sure that he or she knows immediately that the behavior was incorrect. Place the blame on yourself by saying, “Sorry, I didn’t make it clear.” Then patiently redirect by reviewing the assignment. If possible, demonstrate what a good job looks like. Observe the learner’s new behavior in the hope of catching him or her doing some-thing approximately right and praising progress
Let me ask you a question
–the same question you should be asking yourself, not only about your love relationship but also your relationship with your children, your boss, your co-workers, your direct reports, and your friends.
Do you want the relationship to work?
If so, then you must take personal responsibility for making it work.
And forget the word “trying.”
Trying is just a noisier way of Not
doing something.
My mom always said, ‘‘There are two statements that people don’t use enough that could change the world:
“Thank” you and “I’m sorry”.
If as a leader you can give up being right and learnt to apologize for your mistakes, your organization will be a lot better place for people to work. Thanks mom!.
This quote has become the guiding principal of our team building work in organizations. When I first caught the truth of this statement, it made me relax tremendously as a leader. I realized that I didn’t have to be the only bright person in the group. In fact, admitting my vulnerability allowed me to ask for help. Im convinced that any problem can be solved if we involved the resources we have gathered around us.
Find ways to convince your people that you see them all as either winners or potential winners and
you mean them no harm. When you do, you will find that communication within your organization is greatly enhanced.
One of the worst concept in the history of leadership theory is the ‘Peter Principle’ According to the Peter Principle, people in organization tend to rise to their level of incompetence. In other words, they keep getting promoted until they become a failure.
I think this concept lets managers off the hook.
Good Leaders are committed to help their people win. When someone fails, they accept responsibility for that failure.
The main job of a leader is to help his or his people succeed in accomplishing their goals and win, everyone win.
3 Response people can receive concerning their performance
-positive
-negative
–no response.
Only one tend to increase performance,
–the positive one
A person who does something correctly and receive a positive response will most likely continue
Its more than simply calculating which choice makes the most money. It requires a 3 steps approach to step back and put them in perspective.
1. Information gathering
2. Work together for right question for best possible solution.
3. Sit quietly for 10 minutes for answer within-inward listening.
Creative ways like this can get things in perspective, rather than to continue to be driven only by the bottom line.