The document discusses the Management Essentials Toolkit (MET) training program at Origin which aims to provide consistent skills and practices for people managers through a blended learning approach. It combines facilitated workshops with e-learning modules to develop managers. The e-learning components were designed to be highly contextual, interactive, and motivate learning through activities like decision trees. An initial pilot was successful and the program is now being rolled out more broadly across Origin. Lessons learned include the need for subject matter experts and flexibility in development as well as focusing on dissemination and marketing of the courses.

1. Management Essentials Toolkit Training Program – The Journey

2. Purpose Demonstrate Blended Learning in action at Origin Redefine what e-learning means to Origin Take you through the journey of introducing contextual animation to Origin How this was achieved - design and technical characteristics And where are we now? Page

3. Management Essentials Toolkit (MET) Training Program – A Taster

4. Management Essentials Toolkit (MET) Training Program – What is it? The MET Training Program is broken into a series of short and targeted facilitated workshops – learning ‘bites’ - followed by e-learning modules, so that people managers can attend sessions and then put the skills into practice.

5. MET Training Program - Methodology 2010 - Best Bespoke Learning Solution!

6. Management Essentials Toolkit (MET) Training Program – The history The Management Essentials Toolkit is a HR process manual for Origin people leaders It includes checklists, tips and tools that will support managers in dealing with HR issues. It is housed on the intranet, and is 100 pages long…………. Challenge: Bringing this to life, so that our people leaders: Develop consistent knowledge and skills and practises in common people management issues, against Origin expectations This will lead to improved management practices and enable more effective people decisions about their people. In turn, this will increase manager empowerment and reduce reliance on P+C business partners

7. Management Essentials Toolkit (MET) Training Program – Target Audience People Leaders – diverse audience (engineers, terminal managers, retail operations managers) Across diverse and geographically disparate locations Technically astute, but generally lacking effective people management skills

8. Management Essentials Toolkit (MET) Training Program – The L+D Context Need to One Origin Approach to core learning One LMS Centralised system for learning administration Launching e-learning capability

9. MET – e-Learning Design and Technical Characteristics Character based Highly contextualised Motivation reinforced Immediate Feedback Engaging Decision tree activity Uses Choose Your Own Adventure Methodology Structured Assessment

10. MET – e-Learning Design and Technical Characteristics

11. MET – e-Learning Design and Technical Characteristics Technical Flash template able to be programmed for any navigational requirements 3D animation Fully SCORM compliant Progress reported and tracked through LMS Content updated via external XML files Complies to all Origin eLearning specifications

12. MET – Sample Sequence

13. Success – to date Was released as Business Unit Pilot (Retail + LPG) to 100+ managers Based on highly successful feedback has now been adapted as part of the One Origin approach to be released to all people leaders across Origin 2011 Has pioneered the evolution of e-learning at Origin - users now expect highly contextualised, innovative and interactive modules Award winning

15. MET – Lessons Learnt Innovation takes time – but can move quickly once templates are created SMEs are vital to success Need to be flexible – best results occur when working in partnership Always focus on dissemination, market the courses Increased confidence in partnership, increase in possibilities!