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812 Mexicali Way
Haslet, TX 76052
Phone: 817-805-0221
Email: joey.n.nichols@gmail.com
Joseph Nichols
MissionStatement I am seeking a role in the Financial Services market utilizing my qualifications and
experience in the full service, Institutional Brokerage Services and RIA space. I am
seasoned and qualified in: team management, project management, compliance
review, principal review, training and development, relationship management, quality
control, high net worth client service, brokerage operations, trading, data reporting,
and AML compliance review. I am fully licensed as a broker and managing principal
with FINRA and the SEC, holding my Series 7, 63, 66 and 24 licenses.
Experience 11/2012-8/2016 Robert W Baird & Co Inc. Ft Worth, TX
Registered Client Specialist
(11/2012-08/2016)
• Active trader in client retail accounts, unsolicited only.
• Traded and maintained accounts of $30 million in Private Investment
Management portfolios
• Managed account specialist.
• Served high net worth clients as the first point of contact for $350 million
book of business.
• Gathered assets from Estate processing by establishing generational
relationships.
• Coordinated branch syndicate allocations and trading.
• Processed new accounts, managed accounts, account transfers, reorg items,
401k rollovers, etc.
• Provided reporting on all aspects of the business.
• Collaborated with attorneys, CPA’s and other professionals to uniquely service
clients.
• Performed annuity and insurance transactions.
• Account maintenance.
• Assisted clients through the CEG process.
• New client onboarding.
• Trained and developed new client specialists on system and process.
04/2006- 10/2012 TD Ameritrade Ft Worth, TX
RIA Onboarding Coordinator/Principal
(09/2011-10/2012)
• Inbound/Outbound sales and account service calls.
• Provided online platform demonstrations to newly onboarded RIA firms.
• Generated new assets by building rapport with prospective RIA clients.
• Assisted sales team by forwarding quality Independent RIA leads to increase
assets under management.
• Reviewed and approved legal and regulatory RIA firm documents (ADV I & II,
Corporate Resolutions, IAPD/FINRA reports, etc.)
• Provided regular reporting for Advisor managed SDBA assets and growth in
the RIA space.
• Assisted RIA firms with retirement plan setup, paperwork, and requirements.
• Served as Relationship Manager for RIA firms managing the self directed
brokerage account product.
• Established and maintained data feeds for RIA firm’s portfolio management
software.
• Performed detailed background checks on firm and individuals to mitigate risk
for the firm.
• Established and maintained written supervisory procedures for Advisor
managed SDBA business.
• Assisted broker services verifying RIA firm holdings to offer concessions on
pricing.
• Served as liaison between retirement providers (ING, Nationwide, Great West,
etc.) and Independent RIA firms.
Assistant Team Manager- Institutional New Accounts
(04/2010-09/2011)
• Developed training plan and manual for the department.
• Reduced department errors by 70% by issuing error reports to increase
quality control and accuracy.
• Implemented accountability structure by developing an efficiency and quality
metric system to gauge associate performance.
• Developed part time staffing creating a second shift; maximizing 100%
capacity and reducing dept. overtime by 90%.
• Facilitate weekly department meetings.
• Manage and evaluate a team of 19 associates.
• Hold coaching sessions with associates to motivate and increase department
quality, productivity and morale.
• Currently hold series 7, 63, and 24 licenses.
• Daily create and enhance reports relaying Business Unit data to Institutional
Directors in order to ensure advisor service level adherence and business unit
accountability.
• Reviewed KYC, CIP, and OFAC rules on every new account to ensure all
regulatory requirements were met.
• Develop and update department written supervisory procedures to comply
with regulatory and company policies.
• Institutional New Accounts subject matter expert on firm wide middle and
back office project developing new middle and back office systems.
• Manage daily volume of processing over 300 new account applications daily
as well as account maintenance.
• Leverage relationship with Correspondence Review, Compliance, and Risk
Management to ensure that policies and procedures are enforced on all new
accounts.
• Interview, evaluate, and hire new associates into the department when
needed.
• Managed Think or Swim validation project in the demographic and clearing
conversion process.
• Associate of the month October 2010.
• Pursuit of Excellence Winner August 2011, (People Matter)
Institutional New Accounts Associate (04/2007-04/2010)
• Activated new accounts by entering client data utilizing multiple systems and
databases.
• Top Performer in 2008 within productivity and efficiency metrics.
• Remained within the top 5 performers in the department as a New Accounts
Associate.
• Serviced client issues and maintained client data within their accounts.
• Led Institutional New Accounts FISERV system conversion project.
• Appointed team trainer for the New Accounts Department.
• Supervised and coached colleagues within our training program to reach
accuracy and performance metrics of the department.
• Led and facilitated formal training classes instructing new associates regarding
procedures and requirements of the New Accounts Department.
• Promoted to the Elite Team within the New Accounts department which
handles the firm’s largest advisor portfolios.
Retail Client Services Representative (4/2006-04/2007)
• Client interaction via inbound calls relaying market quotes, account
information, and resolving client inquiries.
• Service and information specialist in the IRA department.
• Serviced and maintained accounts in order to increase asset retention.
• Worked within a team structure to produce optimal service results in order to
maximize the business model and increase revenue.
• Outbound calls to clients within the research and resolution structure.
• Email response via Kana to clients answering client inquiries and resolving
client issues.
PersonalLeadershipand
CommunityService
02/2005-10/2005 Parkview Baptist Church Mesquite, TX.
• Youth Minister
• Applied leadership and strategic planning to develop student growth in the
church.
• Served students and their families by teaching and applying Christian
values.
2003-2005 121 Community Church Grapevine, TX
• Served on student leadership team of the church.
• Developed and cultivated relationships of students in the metroplex high
schools and their families in order to disciple and effectively equip them to live
Christian values.
• Led discipleship groups at various church activities and summer camps as a
teacher and leader.
• Served in the orphanages of Penza, Russia by administrating summer
camps and Christmas parties six times from 2004-2005. Provided love and care for
the under privileged and disenfranchised of the Russian society. Led strategic
discipleship groups in camps and orphanages. (Spoken For International Youth
Outreach)
• Worked in the orphanage in Antigua, Guatemala administering medical aid
as well as spiritual instruction.
• Participated in various evangelistic strategies to spread the gospel in these
remote areas. (Buckner International)
• Participated in five trips to central Mexico with the purpose of evangelism
and church planting experiments in undeveloped villages from 2004-2006. (121
Community Church)
Education 2002-2006 Dallas Baptist University Dallas, TX
• Bachelor of Arts. Major: Biblical Theology Minor: Business
Administration.
1998-2002 MacArthur High School Irving, TX
Joseph Nichols Resume

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Joseph Nichols Resume

  • 1. 812 Mexicali Way Haslet, TX 76052 Phone: 817-805-0221 Email: joey.n.nichols@gmail.com Joseph Nichols MissionStatement I am seeking a role in the Financial Services market utilizing my qualifications and experience in the full service, Institutional Brokerage Services and RIA space. I am seasoned and qualified in: team management, project management, compliance review, principal review, training and development, relationship management, quality control, high net worth client service, brokerage operations, trading, data reporting, and AML compliance review. I am fully licensed as a broker and managing principal with FINRA and the SEC, holding my Series 7, 63, 66 and 24 licenses. Experience 11/2012-8/2016 Robert W Baird & Co Inc. Ft Worth, TX Registered Client Specialist (11/2012-08/2016) • Active trader in client retail accounts, unsolicited only. • Traded and maintained accounts of $30 million in Private Investment Management portfolios • Managed account specialist. • Served high net worth clients as the first point of contact for $350 million book of business. • Gathered assets from Estate processing by establishing generational relationships. • Coordinated branch syndicate allocations and trading. • Processed new accounts, managed accounts, account transfers, reorg items, 401k rollovers, etc. • Provided reporting on all aspects of the business. • Collaborated with attorneys, CPA’s and other professionals to uniquely service clients. • Performed annuity and insurance transactions. • Account maintenance. • Assisted clients through the CEG process. • New client onboarding. • Trained and developed new client specialists on system and process. 04/2006- 10/2012 TD Ameritrade Ft Worth, TX RIA Onboarding Coordinator/Principal (09/2011-10/2012) • Inbound/Outbound sales and account service calls. • Provided online platform demonstrations to newly onboarded RIA firms. • Generated new assets by building rapport with prospective RIA clients. • Assisted sales team by forwarding quality Independent RIA leads to increase assets under management. • Reviewed and approved legal and regulatory RIA firm documents (ADV I & II, Corporate Resolutions, IAPD/FINRA reports, etc.) • Provided regular reporting for Advisor managed SDBA assets and growth in
  • 2. the RIA space. • Assisted RIA firms with retirement plan setup, paperwork, and requirements. • Served as Relationship Manager for RIA firms managing the self directed brokerage account product. • Established and maintained data feeds for RIA firm’s portfolio management software. • Performed detailed background checks on firm and individuals to mitigate risk for the firm. • Established and maintained written supervisory procedures for Advisor managed SDBA business. • Assisted broker services verifying RIA firm holdings to offer concessions on pricing. • Served as liaison between retirement providers (ING, Nationwide, Great West, etc.) and Independent RIA firms. Assistant Team Manager- Institutional New Accounts (04/2010-09/2011) • Developed training plan and manual for the department. • Reduced department errors by 70% by issuing error reports to increase quality control and accuracy. • Implemented accountability structure by developing an efficiency and quality metric system to gauge associate performance. • Developed part time staffing creating a second shift; maximizing 100% capacity and reducing dept. overtime by 90%. • Facilitate weekly department meetings. • Manage and evaluate a team of 19 associates. • Hold coaching sessions with associates to motivate and increase department quality, productivity and morale. • Currently hold series 7, 63, and 24 licenses. • Daily create and enhance reports relaying Business Unit data to Institutional Directors in order to ensure advisor service level adherence and business unit accountability. • Reviewed KYC, CIP, and OFAC rules on every new account to ensure all regulatory requirements were met. • Develop and update department written supervisory procedures to comply with regulatory and company policies. • Institutional New Accounts subject matter expert on firm wide middle and back office project developing new middle and back office systems. • Manage daily volume of processing over 300 new account applications daily as well as account maintenance. • Leverage relationship with Correspondence Review, Compliance, and Risk Management to ensure that policies and procedures are enforced on all new accounts. • Interview, evaluate, and hire new associates into the department when needed. • Managed Think or Swim validation project in the demographic and clearing conversion process. • Associate of the month October 2010. • Pursuit of Excellence Winner August 2011, (People Matter) Institutional New Accounts Associate (04/2007-04/2010) • Activated new accounts by entering client data utilizing multiple systems and databases. • Top Performer in 2008 within productivity and efficiency metrics. • Remained within the top 5 performers in the department as a New Accounts Associate. • Serviced client issues and maintained client data within their accounts.
  • 3. • Led Institutional New Accounts FISERV system conversion project. • Appointed team trainer for the New Accounts Department. • Supervised and coached colleagues within our training program to reach accuracy and performance metrics of the department. • Led and facilitated formal training classes instructing new associates regarding procedures and requirements of the New Accounts Department. • Promoted to the Elite Team within the New Accounts department which handles the firm’s largest advisor portfolios. Retail Client Services Representative (4/2006-04/2007) • Client interaction via inbound calls relaying market quotes, account information, and resolving client inquiries. • Service and information specialist in the IRA department. • Serviced and maintained accounts in order to increase asset retention. • Worked within a team structure to produce optimal service results in order to maximize the business model and increase revenue. • Outbound calls to clients within the research and resolution structure. • Email response via Kana to clients answering client inquiries and resolving client issues. PersonalLeadershipand CommunityService 02/2005-10/2005 Parkview Baptist Church Mesquite, TX. • Youth Minister • Applied leadership and strategic planning to develop student growth in the church. • Served students and their families by teaching and applying Christian values. 2003-2005 121 Community Church Grapevine, TX • Served on student leadership team of the church. • Developed and cultivated relationships of students in the metroplex high schools and their families in order to disciple and effectively equip them to live Christian values. • Led discipleship groups at various church activities and summer camps as a teacher and leader. • Served in the orphanages of Penza, Russia by administrating summer camps and Christmas parties six times from 2004-2005. Provided love and care for the under privileged and disenfranchised of the Russian society. Led strategic discipleship groups in camps and orphanages. (Spoken For International Youth Outreach) • Worked in the orphanage in Antigua, Guatemala administering medical aid as well as spiritual instruction. • Participated in various evangelistic strategies to spread the gospel in these remote areas. (Buckner International) • Participated in five trips to central Mexico with the purpose of evangelism and church planting experiments in undeveloped villages from 2004-2006. (121 Community Church) Education 2002-2006 Dallas Baptist University Dallas, TX • Bachelor of Arts. Major: Biblical Theology Minor: Business Administration. 1998-2002 MacArthur High School Irving, TX